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1. What to Look for in a SalesForce Consultant Sydney
Today businesses are looking to SalesForce Consultants Sydney over ever, to help fill their
SalesForce development needs. This is understandable when you think about of the main selling
points of using a Software-as-a-Service model, is that it does not need extensive IT resource to run
effectively. However this does not mean that companies won't need professional along the way, in
order to get the most value for their SalesForce investment.
When deciding on a SalesForce Consultants Sydney for your organization there's key areas in
deciding if the firm you are speaking with will be able to meet the needs of your organization.
When it comes to choosing the right SalesForce Consultants Sydney for your project, you will need
to find Effective Communicators, Knowledge Specialists and Innovative Solution Providers.
Communication is a two way street! One of the most important jobs of a SalesForce Consultants
Sydney is to be able to listen to and understand what your business objectives are. While you may
know what your final objective is, as far as functionality, you are depending on your consulting
partner to ask the right questions to make sure these ideas can be translated into designs.
Before any work begins you should be confident that your ideas were properly understood and you
should be provided with a documentation of exactly what your consulting partner understands the
scope of your project to be. Another key aspect in developing a relationship with a consulting

2. partner is to pick someone that can adapt to changes. Business moves quickly and so does your
business requirement.
Knowledge Experts- When choosing SalesForce Consultants Sydney you will need to be dealing
with Knowledge experts. While you may not need a full time developer, your consulting partner
definitely should be providing you with top talent! SalesForce has made it simpler for you to find
companies with the proper amount of knowledge for your project. SalesForce has broken their
certifications of knowledge specialists in to tracks, Administrator, Developer and Implementation
Specialists.
SalesForce Certified Administrators are specialists in user management and security, automation of
workflow and approvals, as well as the core features of both Sales and Service cloud. Your
SalesForce Certified Administrator is your font-line go-to person for managing and maintaining your
SalesForce Org.
Force.com Certified Developers are specialists in both the declarative, or clicks-not-code,
functionality of SalesForce as well as identifying use cases and best practices for building custom
applications using Apex and Visual force. Your Force.com developer partner will be able to provide
specialist guidance in designing an effective knowledge model, evaluating and configuring your
security settings, developing advanced business logic and customizing your user interface.
Implementation Professional -There are separate certifications that SalesForce offers to
demonstrate expertise in providing preliminary implementations. Certified Sales Cloud Consultants
or Certified Service Cloud Consultants have demonstrated their ability to meet the demanding
challenges of implementing customer-facing solutions.
Sales Cloud Consultants can design Sales and Promotion solutions, Design applications and
personalize the user interface to increase productivity, and design analytic solutions to track key
metrics

3. Service Cloud Consultants can design solutions for businesses that are focused on building long-
term customer success. Your Service Cloud Consulting Partner will design Customer Contact Middle
Solutions that can incorporate key Service Cloud features such as Cases, Customer and Partner
Portals, and Knowledge Bases.
Innovative Solution Providers - These combinations of skills and core competencies are the key to
a successful SalesForce Consulting Partner. While there's plenty of ways in which to design and
implement a SalesForce Solution, a successful SalesForce Consultants Sydney partner will be able
to both advise on Best Practices, as well as find innovative solutions that are designed specifically
to meet your individual business requirements. SalesForce and the Force.com platform are flexible
because all businesses are not the same, and their know-how solutions must be equally unique to
maximize efficiency.
Company Stability - How long the company has been in business is important! You need to make
positive this company is not a "SalesForce boutique company" but a full solution provider for all of
your technical needs. If the company has a winning track record and has been in business with over
SalesForce they have the ability to supply over area of solution. This is an excellent choice in a
company because they will have the scalability and in-house knowledge to meet any need you may
have. Also, if they have been around for ten years or more they probably won't take your money
and run or you won't be finding out that they are closing their doors anytime soon. Ask how huge
their balance sheet is and insure they have the staying power.
Reliable Reputation- Are they having customer satisfaction issues? They definitely hope not! One
way to understand is to ask for a non-disclosure agreement right away. Next ask for references so
you know who you are dealing with!
About Company: CRM Sydney provides smart and powerful SalesForce CRM Consulting Services in
Sydney. Contact us today on (08) 6102 7284.
For More Details Visit: http://crmsydney.com.au/