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...a day in the life of BBCi Search ,[object Object],[object Object]
 
 
 
wednesday december 11th ,[object Object],[object Object],[object Object]
analysis process ,[object Object],[object Object],[object Object]
UK-ness
UK non UK dvla edinburgh fire first aid courses london disability discrimination newspapers film news estate agents in south africa hotels world wide nyc transit strike
UK-ness
BBC-ness
BBC-ness
BBC-ness
advanced search
advanced search
advanced search
spelling
spelling
spelling 30,000 searches with incorrect spellings every day
spelling
spelling
spelling 66% get a spelling suggestion 96% of ‘BBC’ searches with spelling mistakes have a Best Link
questions and URLs
47% - search engine only searching for search
47% - search engine only 14% - url only searching for search
47% - search engine only 14% - url only 39% - made other searches searching for search
how many words? 36% - 1 word 35% - 2 word 16% - 3 word 7% - 4 word 3% - 5 word 3% - more than 5 words
search usage by genre over time
search usage by genre over time regional world scopes world service
search usage by genre over time regional uk scopes where i live national sites
search usage by genre over time regional uk scopes uk focus - 39% ‘ fuzzy’ uk focus - 11% non uk specific - 50% no difference to search across the service as a whole
search usage by genre over time education scopes learning schools
search usage by genre over time information scopes lifestyle factual
search usage by genre over time entertainment scopes tv & radio programme sites
search usage by genre over time news & sport   homepage & default
200,000 unique searches every day 4 out of 5 searches are not about the BBC 2 in 5 searches are specifically about the UK 1 in 12 searches have incorrect spelling 1 in 5 attempts to use advanced search fail searches on education peak after lunch, on entertainment in the late afternoon, and on information in the evening
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
...a day in the life of BBCi Search ,[object Object],[object Object]

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A day in the life of BBCi Search - January 2003