Dylan and Brenda at Peach Pit Enterprises noticed increasing employee turnover and decreasing productivity. Statistics show disengaged employees cost companies over $500 billion annually and turnover costs over $10,000 per employee. They launched an employee feedback survey to identify issues and make improvements. After implementing changes based on the feedback, employee satisfaction and productivity increased while turnover decreased, helping Peach Pit Enterprises make the "Best Places to Work" list. Collecting and acting on employee feedback leads to benefits like increased engagement, reduced costs, and improved business results.

1. Amount of employees that feel
passively engaged or actively
disengaged
The price each disengaged
employee costs companies
annually
Brenda and Dylan continue to conduct quarterly employee satisfaction
surveys and with continual improvement —
They make the “Best Places to Work” list in Beverly Hills!
The employees at Peach Pit Enterprises are more engaged and satisfied than ever
because their feedback is being implemented. It’s a win-win for both employees and
management - collecting employee feedback is the key to success!
Sources:
AON Hewitt & Mercer
Deloitte Talent Edge 2020 & AON Hewitt
Department of Labor
Gallup
SHRM
Cost for a company to hire a
new employee
Amount of employees considering
leaving despite high
unemployment rates
Amount actively disengaged workers cost the
U.S. in economic activity yearly
$550 BILLION
50% 2/3
Higher
Productivity
Employee turnover
reduction translates
to more money than a
10% increase in sales
Benefits of acting on employee feedback
10%
$57,000$57,968$10,000$10,000
Why You Need
Employee Feedback
Methods for Collecting
Employee Feedback
One-on-One Interviews
With Managers
Attract and retain top talent
Build engagement and loyalty
Drive excellence and innovation
Suggestion box
Focus group
Surveys
Dylan and Brenda, HR professionals at Peach
Pit Enterprises, notice employee turnover rates
are rising and productivity is plummeting. They
start to research the impact of turnover and the
effects that decreased productivity can have on
an organization — the statistics are alarming.
Dylan and Brenda realize they need to take action
to save Peach Pit Enterprises.
The results of collecting feedback are on par with other Best-in-Class
organizations and it’s overwhelming:
Brenda and Dylan opt for the ease and effectiveness of an
online survey to re-engage their employees
They launch the first survey and gather great feedback
from employees
Brenda and Dylan work with senior management to make
meaningful changes based on the feedback collected
They decide to launch their first-ever
employee feedback program to get
to the root of the problem and put a
halt to things before they get worse.
21%
Q1 Q2 Q3 Q4
Increases
Productivity
Increases
Satisfaction
Decreases
Turnover
Peach Pit Enterprises
Solution
Problem
Results