In our first webinar on June 25th 2020, experts from Acquia, Cyber-Duck, SureCloud and The Drupal Association talked about the future of Drupal. Attendees discovered how, when and why their business should upgrade to Drupal 9. Watch the full webinar here: https://cybrd.uk/drupalwebinar Download our Drupal white paper here: https://cybrd.uk/drupal9

1. The Future of Drupal CMS
Presented by

2. Agenda
1. Meet the panellists and house rules
2. Drupal 9 - Why it’s time to upgrade presented by Tim Lehnen
3. Upgrading & Migrating presented by Alan Botwright
4. Authoring Experience presented by Duncan Worrell
5. UX & Content Strategy presented by Meera Rao
6. Drupal 9 Security presented by Luke Potter
7. Q&A Session

3. House Rules
The webinar will run for 1:15 hours.
Please submit any questions you may have throughout the webinar and
they will be answered by the panellists where possible. There will be
some time at the end for a final Q&A.
The webinar will be streamed on Zoom and YouTube.

4. Together, we transform digital
For over 15 years, clients have trusted us to transform complex websites, content and applications.
Our ISO certified UX and Web & Mobile Development methodology includes user research and
change management. We also undertake data and technology auditing and strategy. Established in
the UK, our remote-first team gives us unlimited scale, breadth and depth.

8. What Drupal users are saying

9. Tim Lehnen
Chief Technology Officer

10. Drupal 9 - Why It’s Time To
Upgrade

11. Feature Comparison Drupal
Adobe Experience
Manager
Sitecore
Security
As an open-source project,
Drupal has the advantage of
scrutiny from thousands of
developers worldwide, as well as
a dedicated team of security
experts collaborating around the
globe.
Security coverage is provided only
by Adobe's proprietary, internal
team.
Security coverage is provided only
by Sitecore's proprietary, internal
team.
Performance &
Scalability
Drupal is highly scalable and
performant - and can be
customized for a variety of needs.
Using its built in performance
features combined with a modern
CDN provider, Drupal serves some
of the most highly trafficked sites
on the web¹.
AEM scalability requires an
expensive investment in Adobe
Cloud, or extensive expertise in
certain technologies that may not
translate to other technologies,
and are therefore hard to hire for2.
Sitecore's primary
recommendation for scalability is
sharding of the application3. While
this is a functional approach, it
may be difficult or expensive to
maintain.
Flexibility
Drupal is not only a CMS. It is also
used and suited for e-commerce,
social networks, collaborative
portals and even headless
applications where Drupal can be a
powerful content store for
experiences beyond the web, such
as in-flight entertainment, AR/VR,
and more.
Any end-user can influence
Drupal's contributed modules or
even core roadmap.
While AEM is known for flexibility
in its proprietary context, it does
not have the thousands of
contributed plugins and inherent
extensibility that open source
applications offer.
As a proprietary solution, end-
users are limited in the ways they
can extend AEM functionality.
While Sitecore has a module
marketplace, it offers less than
1000 modules4 , while Drupal has
more than 7x that for version 8
alone.
As a proprietary solution, end-
users are limited in the ways they
can extend Sitecore functionality.

12. Feature Comparison Drupal
Adobe Experience
Manager
Sitecore
Maintenance
As an open source project, all
Drupal users have absolute access
to all the source code they might
need to maintain and enhance
their Drupal installations.
Maintenance fixes, security
releases, and new features are all
provided by a collaborative, global
community, at no cost.
Ongoing maintenance typically
requires a support contract - an
additional expense beyond
licensing fees.
Ongoing maintenance typically
requires a support contract - an
additional expense beyond
licensing fees.
Vendor Lock-In
Because Drupal is open source,
there is a healthy, international
ecosystem of Drupal service
providers who can support a
Drupal installation at any scale.
Teams may also choose to build
internal expertise, for even less
reliance on vendors.
AEM sites must maintain license
compliance at all times.
Adobe has certified fewer than 100
partners¹ who can help implement
AEM.
Sitecore sites must maintain
license compliance at all times.
Sitecore's Silver and Gold partner
tiers do not require participation in
their 'competency program'2; it is
an optional extra.
Total Cost of
Ownership
Drupal has no license fees, which
means no recurring cost to keep
the software you already have.
Drupal also has a competitive
service provider ecosystem,
making finding a vendor to provide
support a very cost-effective
proposition.
According to one estimate3, license
fees alone for AEM average $2
million dollars annually.
According to these sources, the
minimum cost of entry for a
sitecore website is in the range of
$80,000 for the first year4, scaling
up rapidly5 as the number of
servers and traffic increases.

13. Drupal 7 will be supported until November 2021
2018 2019 2020 2021
DRUPAL 9
Release window
WE ARE HERE
Drupal 8 end-of-life
Drupal 7 end-of-life

14. Updating to Drupal 9
8
9
1. Ensure your environment is compatible with Drupal 9.
2. Keep Drupal 8 core up-to-date.
3. Update contributed projects to their latest versions.
4. Remove deprecated API use in your custom projects.
5. Update the core itself to Drupal 9.

15. Top 200 Projects

16. Upgrade Status

17. Upgrade Rector (Drupal-Rector)

18. Questions for Tim
We have time for one question

19. Alan Botwright
Master Solutions Architect

20. Drupal 9 - Upgrading & Migrating

21. How Acquia can make upgrading smooth

22. Drupal 7 still makes up the majority
(~64%) of Drupal’s User Base

23. Both Drupal 7 & 8 EOL are coming

24. Migration from Drupal 7 is expensive

25. Migration Automation with Acquia
Reduce (not eliminate) pain in all of these areas, bringing total cost/effort down

29. Questions for Alan
We have time for one question

30. Duncan Worrell
Technical Lead

31. Drupal 9 - Authoring
Experience

32. What’s Better About Drupal 8?
Once upon a time…
•The goal was to launch a new website
Just the start of the story…
•How will our site grow and evolve over time?
•How will we create new sections?
•How will changing goals require us to think differently?
•How can we use our content across multiple platforms?
•What’s the best use of our budget?
Drupal 8 and 9…
•Empowers content creators to create great content
•Frees developers to develop new functionality and design elements to support editors

33. New Editor

34. In-Place Editing

35. Layout Builder

36. Media Manager

37. Workflows, Moderation & Revisions

38. Front-End Considerations
•Re-consider who the website is for and whether it’s working for them
Your upgrade project is a great opportunity to:
•Refresh the look and feel of your website
•Prune old content
•Address accessibility issues

39. Questions for Duncan
We have time for one question

40. Meera Rao
UX Strategist

41. Drupal 9 - UX & Content
Strategy

42. It’s always a good time to review
your website’s user experience,
content strategy and accessibility

43. User Research
Qualitative researchAnalytics Usability testing

44. User Journey Mapping

45. Content strategy
Users first
Make sure there is a user need
Give users easy access to the content they need, not the
content you think they need
Where content cannot be rewritten, add summaries,
structured headers, high quality tagging, layouts and
styles to:
- use all terms needed for SEO
- break up content to enable users to scan more easily
Re-use consistent design elements, so when a user arrives
on a page they know what to expect from a particular
layout

46. Content Strategy
Be ruthless
Think what you really need to keep and maintain
MoSCoW to retire content that does not have user needs
and acceptance criteria - with stakeholders
User research to test assumptions around high and low
traffic
Use analytics
Bottlenecks and backlogs of stakeholder sign off will be
one of your biggest issues

47. Accessibility
Visual Auditory Motor Cognitive

48. Accessibility
Accessibility
for all
Conduct accessibility audits
Navigation

49. Conduct accessibility audits
Navigation
Content hierarchy & structure
Accessibility
Accessibility
for all

50. Conduct accessibility audits
Navigation
Content hierarchy & structure
Text, images, videos
Inaccessible images and elements that are only being used to make
content look ‘different'
Accessibility
Accessibility
for all

51. Questions for Meera
We have time for one question

52. Luke Potter
Director of Cyber Security

53. Drupal 9 - Security

54. SureCloud
• SureCloud is a GRC, Risk and Cyber-Security company.
• SureCloud partner with Cyber-Duck and deliver security assistance
and expertise to both Cyber-Duck and their client base.
• Focus on Migration and ensuring business as usual security and wider
attacks to consider.
• Migration to ensure security - D7/8 support ends in Nov 2021.
UPGRADE to D9 is the priority.

55. Migration Security Considerations
• Selecting a provider
• OWASP/Security Best Practice Experience - Trained Developers
• Migration Process

56. Wider Attacks to Consider
• Social Engineering Phishing, Vishing, Smsing.
• Website Cloning for Wider Attacks.
• Physical Attacks.
• Third Party Attacks/Compromise.

57. Business As Usual Security
• Define security responsibilities
• Penetration testing
• Vulnerability assessments
• Patching core and plug-ins
• Web application firewalls and content delivery networks
• Best Practices

58. Questions for Luke
We have time for one question

59. Q&A Session
We’ll be answering your questions from Zoom and YouTube

60. Concluding Remarks
Upgrading to Drupal doesn’t need to be complicated - Cyber-Duck and
our partners are here to help you upgrade your websites to Drupal 9
Download our white paper here on upgrading to Drupal 9 here:
https://www.cyber-duck.co.uk/insights/resources/get-ready-for-
drupal-9
Want to learn more? Join us for our Drupal: Masterclass to Upgrade
webinar on July 16th 2020!

61. Thank You For Attending