Lss reactor towards humanistic flow-based knowledge systems
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Knowledge workers are fueling the engine of change and software is eating the world… The weight of investments is rapidly shifting from tangible to intangible. Establishing barriers to entry is beginning to look like a lost cause. The resulting changes have exposed businesses to a host of new challenges unlike those they have wrestled with before. The metaphors, allegories, and methods of past management concepts are running thread bare and management in organizations across the world is struggling. Workers are bound to systems designed to manage investments in machines, not humans. Mismatched foci, tools and processes produce ever greater amounts of unsustainable waste. This speech will explore these problems and present The Library Corporation’s experimental efforts to create solutions to them by moving away from deadline focused project management and establish a Humanistic Flow-based Knowledge System. As the Lean System Society gathers for the first Reactor conference, it is my hope that a careful examination may spur others to investigate new ways of working that improve the world's systems and deliver better economic and sociological outcomes.
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Lss reactor towards humanistic flow-based knowledge systems
- 1. @cyetain Towards Humanistic Flow- based Knowledge Systems Formulating the Mess
- 2. @cyetain blog http://jabe.co Send Anonymous Feedback http://sayat.me/jabebloom Joshua (Jabe) Bloom & CTO:
- 4. @cyetain To envision the the types technology that teams may reasonably be expected produce in 5-10 years and to prepare those teams to envision, create, produce, and support that technology.
- 5. @cyetain Creating Space Inspiration not Instruction
- 6. @cyetain Creating Space Inspiration not Instruction
- 7. @cyetain •Definitions •Formulating the Mess •Some Potential Principles •Experiments •Towards Better Systems
- 21. @cyetain It has been said that man is a rational animal. All my life I have been searching for evidence which could support this. -Russell
- 22. @cyetain Work != Working != Worker Pin Car Artifacts Code Hammering Carrying Thinking Creating HUMANS Bounded: Perception Understanding Rationality Fallible
- 23. @cyetain If the parts of an entity do not interact, they form an aggregation, not a system. A crowd, as distinct from an organization, is a familiar example. -Ackoff
- 24. @cyetain The dynamic whole has greater degrees of freedom than its components individually -Alicia Juarrero
- 25. @cyetain
- 27. @cyetain knowledge of psychology is incomplete without knowledge of variation. The managers of people need to understand that all people are different. ~W. Edwards Deming
- 29. @cyetain Tangible vs Intangible No Loading Dock
- 31. @cyetain Knowledge can only be volunteered it cannot be conscripted. We only know what we know when we need to know it. Everything is fragmented The way we know things is not the way we report we know things. We always know more than we can say, and we will always say more than we can write down. Working software over comprehensive documentation -Snowden
- 32. @cyetain Information, skill and knowledge are embedded in networks and relationships. Individuals, instead of “owning” information, attract, translate and know how to and where to access to the information that emerges in the networks around them.
- 38. @cyetain Enjoyment appears at the boundary between boredom and anxiety, when the challenges are just balanced with the person's capacity to act. ―Mihaly Csikszentmihalyi
- 42. @cyetain The problem is people think they can determine the PROBLEM
- 46. @cyetain Skill in a Vacuum
- 49. @cyetain No man treats a motor car as foolishly as he treats another human being. When the car will not go, he does not attribute its annoying behavior to sin, he does not say, "You are a wicked motorcar, and I shall not give you any more petrol until you go." He attempts to find out what is wrong and set it right. -Russell
- 50. @cyetain Who is In Control Around Here Anyway? Individuals and interactions over processes and tools
- 52. @cyetain Perhaps the most costly disassembly in which our culture has been engaged is the disaggregation of life itself into work, play, learning, and inspiration. -Ackoff
- 55. @cyetain Managers, Executives and Leaders are Humans (not heros) Power tends to corrupt, and absolute power corrupts absolutely. -Lord Acton Humans tend to be fallible, and leaders are absolutely Human. -Jabe
- 56. @cyetain The Intentional Stance One of the issues with Hierarchical thinking & decision making is the implicit assumption that someone has thought & decided.
- 59. @cyetain Human beings exercise responsibilities within a social setting and a framework of obligations which transcend the principle of intelligence. -Michael Polanyi
- 60. @cyetain Culture as a set of basic assumptions defines for us what to pay attention to, what things mean, how to react emotionally to what is going on, and what actions to take in various kinds of situations. -Edgar H. Schein
- 62. @cyetain Bring Work To Durable Teams
- 64. @cyetain Humans can and will learn if they are provided the resources and the necessary psychological safety. ~Edgar Schein
- 65. @cyetain Joy in work comes from understanding why your work is important. Not from the work, but from knowledge of who’s going to use it... Motivation— nonsense. All that people need to know is why their work is important. -W. Edwards Deming
- 66. @cyetain If I am not for myself, who will be for me? But if I am only for myself, who am I? If not now, when? -Rabbi Hillel Agency and Communion
- 67. @cyetain
- 68. @cyetain I have adopted the terms "agency" and "communion" to characterize two fundamental modalities in the existence of living forms, agency for the existence of an organism as an individual, and communion for the participation of the individual in some large organism of which the individual is part. -Bakan
- 75. @cyetain What Option Can I Choose to Help The Team? Agency is informed by Communion under conditions of uncertainty
- 77. @cyetain Distributed decision making enable faster cycle times. Faster cycle times enable more options and therefore less “big bet” risks.
- 78. @cyetain Individuals with Agency and Communion are more engaged in their work. They notice and react to changes in context which enables Continuous Adaptation
- 79. @cyetain The temporal and social distance between relevant information and those making decisions impacts the quality, efficiency and timeliness of those decisions
- 80. @cyetain Diverse perspectives allow organizations to detect weak signals and generate optionality enabling the innovation required to solve novel problems
- 81. @cyetain More Options More Value More Time More Information More Information & Options Better Decisions
- 82. @cyetain NOTICE DECISION POINTS Before doing the right thing righter… there is simply noticing what you are doing and simply asking… why am I doing this? DECISIONS are the result of Interactions
- 83. @cyetain System to Support Deferred, Distributed & Diverse Decision Making Design Systems to be capable of choice
- 84. @cyetain Rules Are Waste So much of what we call management consists in making it difficult for people to work. ~Peter Drucker
- 89. @cyetain
- 92. @cyetain How Many Weak Signals Did We Act On?
- 93. @cyetain the best place to treat a problem is not necessarily where it appears. -Ackoff
- 95. @cyetain We are kept from our goal not by obstacles but by a clear path to a lesser goal. — Robert Brault
- 97. @cyetain
- 99. @cyetain More & More Information Time
- 100. @cyetain Fewer and Fewer Options
- 101. @cyetain Date of Completion DeadlineStart Crap @ourfounder
- 102. @cyetain 5 Whys for Deadlines
- 103. @cyetain Less Deadlines More Slack Higher Quality Lower Cycle Time
- 106. @cyetain Effective systems must produce both better economic and sociological outcomes.
- 108. @cyetain Out of Control Systems (Ignoring Constraints)
- 110. @cyetain A system that requires certain environmental conditions in order to carry out its defining function is an open system. -Russell L. Ackoff
- 111. @cyetain Effective systems must produce both better economic sociological and Environmental outcomes.
- 112. @cyetain Teach Individuals to Create & Maintain Human Systems
- 116. @cyetain If you want truly to understand something try to change it -Kurt Lewin
- 117. @cyetain blog http://jabe.co Send Anonymous Feedback http://sayat.me/jabebloom Joshua (Jabe) Bloom