This 60-minute webinar demonstrates the interactivity tools in Adobe Connect and introduced five engagement factors.

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Engaging Learners
in the
Virtual Classroom
March 5, 2015

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Webinar Objectives
• Apply five techniques to create a
compelling virtual classroom
• Use all the interaction tools in your
web conference platform to build
engagement
• Minimize multi-tasking in your
webinars

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About Cynthia Clay
• 25+ years of experience
• Author of Great Webinars
• An expert in collaborative,
engaging virtual learning

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Questions!
What is your top-of-mind question today?

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Confess
How often do you multi-
task when attending
webinars?

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Confess
Why do you choose to
multi-task?

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Self Assessment
I design engaging online
learning programs.

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Self Assessment
I build virtual presence
when I deliver online
learning.

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Self Assessment
I facilitate learning instead
of lecturing in the virtual
classroom.

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Self Assessment
I use all the interaction
tools in my web platform.

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Self Assessment
I make my virtual learning
sessions “sticky.”

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Maximum Engagement
Design to
Engage
Facilitate
Discovery
Build
Virtual
Presence
Interact
and Solve
Problems
Make
Learning
“Sticky”

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Design to Engage

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This is a Visual Medium

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Spend no more
than one minute
per slide.
Technique 1

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Use less text and
more compelling
images.
Technique 2

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Presentation Zen
Before

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Presentation Zen
After

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Presentation Zen
Before

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Presentation Zen
After

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Your Virtual Tool Kit
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
Streaming Video
Breakout Rooms

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Your Virtual Tool Kit
What interaction tools do you use
most often?

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Your Virtual Tool Kit
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
Streaming Video
Breakout Rooms

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Short Videos

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A Challenging Coworker
The Manipulator
The coworker who attempts to
influence your attitude or behavior
through deception or secrecy.

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Short Video

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Chat with Video
What clues in the video tell you that you might be
working with a manipulator?
Example

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Maximum Engagement
Design to
Engage
Facilitate
Discovery
Build
Virtual
Presence
Interact
and Solve
Problems
Make
Learning
“Sticky”

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Facilitate Discovery

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New Mindset
What is Discovery Learning?

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Discovery Learning?
Is it possible to create a discovery learning
experience in the virtual classroom?

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Ask good
questions to
facilitate learning
Technique 3

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Why Ask Questions?
• Develop interest in the topic
• Check on learner readiness
• Review key concepts
• Stimulate thinking and
insight
• Develop critical thinking skills
• Encourage learning transfer

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Research
• More effective in producing
achievement gains
• Foster learning (particularly oral
questions)
• Result in greater comprehension

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Lower Cognitive Questions
• Probe for facts
• Usually closed
• Direct
• Stimulate recall
• Check for knowledge
Should you ask lower cognitive
questions?

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Status Icons
• Do you agree or disagree?
• Have you printed the handout?
• Are you ready to move forward?
• Let’s give Bob a round of
applause.
• Raise your hand if you have an
example.

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Higher Cognitive Questions
• Stimulate thinking
• Require learners to combine
information or provide
evidence
• Usually open-ended
• Encourage interpretation
• May lead to synthesis or call
for inference

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Example
What is an example of a
higher cognitive question?

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Example

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Example

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Maximum Engagement
Design to
Engage
Facilitate
Discovery
Build
Virtual
Presence
Interact
and Solve
Problems
Make
Learning
“Sticky”

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Build Virtual Presence

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Virtual Presence

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Social or Virtual Presence
The way people represent themselves
in their online environment
The degree to which a facilitator is
perceived as a “real” person online

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Streaming Video
Do you like the facilitator
on streaming video?
Why or Why Not?

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Building Virtual Presence
• Reduced ambiguity
• Increased connection
• Reduced conflict

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Facilitator On Camera

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Look into the
camera when you
are speaking
Technique 4

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Look into the
camera when
they are speaking
Technique 5

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What Most Learners Say
• Builds rapport
• Holds attention
• Creates connection
• Reduces the tendency to multi-task
• Creates the experience of a virtual
classroom

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Maximum Engagement
Design to
Engage
Facilitate
Discovery
Build
Virtual
Presence
Interact
and Solve
Problems
Make
Learning
“Sticky”

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Interact & Solve Problems

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Interact every two
to three minutes
Technique 6

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Think of a time when you have
manipulated a person or a
situation by withholding
information, flattering, or sharing
information in secret.
What motivated you?
Reflection Chat
Example

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Debriefing Chat Comments
• Use their names
• Comment on their points
• Link comments
• Get to know them
• Encourage peer-to-peer
chatting

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Collaborate on
shared problems
Technique 7

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Whiteboard (Annotation)

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Breakout Rooms

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Interact!
• Pose juicy questions to stimulate
thinking.
• Use chat to solicit open responses.
• Use polls to capture and compare
opinions.
• Generate ideas on a whiteboard.
• Use breakout rooms to problem
solve.

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Can You Lecture?
Yes.
Keep it short.

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Extend Respect
• Use good listening and questioning skills to
encourage openness.
• Pay attention to your gut/intuition.
Example

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Maximum Engagement
Design to
Engage
Facilitate
Discovery
Build
Virtual
Presence
Interact
and Solve
Problems
Make
Learning
“Sticky”

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Make Learning “Sticky”

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Use stories to
frame key points
Technique 8

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Story with Examples

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Story with Poll
Which behavioral clues have you
experienced personally at work?
• Offers unusual favors, gifts or flattery
• Appeals to your sense of guilt
• Deceives you
• Presents only positive reasons (no
negatives)
• Misrepresents or excludes data
• Whispers in your ear
• Asks a leading question or pretends to
ask for input
• Tells stories that are inconsistent
Example

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Theorize less and
apply more
Technique 9

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Demonstration

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Learner Feedback

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Maximum Engagement
Design to
Engage
Facilitate
Discovery
Build
Virtual
Presence
Interact
and Solve
Problems
Make
Learning
“Sticky”

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What’s Next?
What is one action you intend to take as
a result of participating in this webinar?

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Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform

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• Link to download our eBook
• Use the discount code from the
eBook to receive $345
off the VFTC course
Take our Survey

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Q & A

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Thank You!