A briefing and an embedded video that describes The MITRE Corporation's Information Services Department.

1. © 2014 The MITRE Corporation. All rights reserved.
MITRE Information Services
Approved for Public Release; Distribution Unlimited. 14-0599

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About MITRE
 MITRE is a private, independent, not-for-profit organization founded
in 1958, chartered to work in the public interest
 Currently manages six Federally Funded Research and
Development Centers (FFRDC)
 7,500+ employees worldwide—2 main locations and 50+ sites with
additional Sponsor locations and teleworkers
 Supports a broad and diverse set of Sponsors within the U.S.
government as well as internationally

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MITRE FFRDC’s
 National Security Engineering Center
Sponsored by the Department of Defense, Founded 1958
 Center for Advanced Aviation System Development
Sponsored by the Federal Aviation Administration, Founded 1990
 Center for Enterprise Modernization
Sponsored by the Internal Revenue Service and co-sponsored by the
Department of Veterans Affairs, Founded 1998
 Homeland Security Systems Engineering and Development Institute
Sponsored by the Department of Homeland Security, Founded 2009
 Judiciary Engineering and Modernization Center
Sponsored by the Administrative Office of the U.S. Courts on behalf of the
Federal Judiciary, Founded 2010
 CMS Alliance to Modernize Healthcare
Sponsored by the Centers for Medicare & Medicaid Services, Founded 2012

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Information Services
Our team is made up of information professionals located in both
Washington and Bedford who work on providing access to paid external
information resources; information analysis for MITRE’s work program;
and answers to questions. Our services include:
 InfoDesk Services
– is the first point of contact for answers to research questions,
document delivery, and other project related work
 Custom Research and Knowledge Services
– includes subject matter experts in all areas related to the MITRE work
programs
 Information Resources Suite
– deploys the paid external information resources to all of MITRE

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Where we are in the Organization
Center for Information &
Technology Services
Information Services
InfoDesk
Services
Custom Research &
Knowledge Services
Information
Resources Suite

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MITRE Intranet

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Custom Research & Knowledge Services
Our Services:
 Research and Analysis
– Develops customized research products, including environmental
scans
– Perform database searches
– Support special initiatives
 Current Awareness Products
– Develop customized news products
– Monitor trends
– Create legislative summaries
 Information Stewardship
– Create, organize and manage content
 Knowledge Capture
– Summarize key points and information from meetings

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Fastjump: InfoServices

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InfoDesk Services
 InfoCenters in McLean and Bedford
 Self-Service and mediated access
 Research and reference support
 Business Centers
 Collaboration spaces
 Print journal and newspaper collections
 Training on Information resources and collections

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InfoCenter: Future Goals
 ENGAGING
– Outreach to new organizations
– Enhancing “InfoChannel” content
– Demo new technologies (e.g. touch screens, robots)
 CONNECTING MITRE to MITRE
– “Meet me at the wall”
– Provide space for other departments to deliver services/demos
– Provide environment for MITRE Innovation Program showcases
 EDUCATING
– Training videos at “point of need”
– Gamification

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InfoCenters
Bedford, MA
McLean, VA

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Information Resources Suite
 Shibboleth
 Summon “Discover Digital Libraries” tool

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MITRE Digital Libraries

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Summon

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MITRE.ORG