Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Service Design, Innovation and Customer Experience
Secteur d’activité
Apparel / Fashion
Site Web
www.protopartners.com.au
À propos
Are you in a leadership position and responsible for growing your business? Do you intuitively understand that improving the customer experience of your customers will increase profitability?
Our conversations with business leaders show when thinking about designing customer experience strategy, you are looking to answer three key questions:
✔ How are we doing? How is our customer experience performing in the eyes of our customers?
✔ Where should we focus our customer experience efforts? Where will I get the largest return on investment?
✔ Why should I take action? Is the payback worth the effort?
Getting clear answers to these questions is why we founded Proto Partners, a customer ...
Mots-clés
service design
design
service
obama
customer experience
design thinking
customer
proto partners
service capital
Tout plus
Présentations
(6)J’aime
(4)Nuremberg Service Design Drinks #1
Marc Stickdorn
•
il y a 8 ans
Zilver on customer experience design
Erik Roscam Abbing
•
il y a 8 ans
Brand driven innovation 2010
Erik Roscam Abbing
•
il y a 13 ans
Creativity Means Business Presentation
Engine Service Design
•
il y a 15 ans
Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Service Design, Innovation and Customer Experience
Secteur d’activité
Apparel / Fashion
Site Web
www.protopartners.com.au
À propos
Are you in a leadership position and responsible for growing your business? Do you intuitively understand that improving the customer experience of your customers will increase profitability?
Our conversations with business leaders show when thinking about designing customer experience strategy, you are looking to answer three key questions:
✔ How are we doing? How is our customer experience performing in the eyes of our customers?
✔ Where should we focus our customer experience efforts? Where will I get the largest return on investment?
✔ Why should I take action? Is the payback worth the effort?
Getting clear answers to these questions is why we founded Proto Partners, a customer ...
Mots-clés
service design
design
service
obama
customer experience
design thinking
customer
proto partners
service capital
Tout plus