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Startup Metrics, Cohort Analysis, Lessons Learned

        Dan Hill - Crashpadder - @serenestudios
       Andreas Klinger - LOOKK - @andreasklinger
@serenestudios | dan@crashpadder.com | www.danhilltech.com




Movement vs Acceleration
            or
  Vanity vs Actionable
@serenestudios | dan@crashpadder.com | www.danhilltech.com




Are we getting bigger?

Are we getting better?
       at our dream
@serenestudios | dan@crashpadder.com | www.danhilltech.com




A Cohort Analysis
@serenestudios | dan@crashpadder.com | www.danhilltech.com




      A Cohort Analysis
1. Pick/define a metric (e.g. % that engaged)
     more on this in lessons learnt
@serenestudios | dan@crashpadder.com | www.danhilltech.com




      A Cohort Analysis
1. Pick/define a metric (e.g. % that engaged)
2. Group users around a dimension (e.g. time - 1
   week groups)
    again, more later. works with geography too.
@serenestudios | dan@crashpadder.com | www.danhilltech.com




       A Cohort Analysis
1. Pick/define a metric (e.g. % that engaged)
2. Group users around a dimension (e.g. time - 1
   week groups)
3. Track each cohort in subsequent dimensions
     looking for improvement irrespective of history
@serenestudios | dan@crashpadder.com | www.danhilltech.com




Retention    Wk1     Wk2                Wk3                Wk4

  Wk1
             100%     40%               30%                10%
  (join)

  Wk2
             100%     50%               40%                20%
  (join)

  Wk3
             100%     60%               55%                40%
  (join)

Wk4 (join)   100%     90%               60%                55%
@serenestudios | dan@crashpadder.com | www.danhilltech.com



       Wk1     Wk2              Wk3              Wk4



100


75


50


25


 0
 Wk1         Wk2                   Wk3                       Wk4
@serenestudios | dan@crashpadder.com | www.danhilltech.com




Google Analytics
@serenestudios | dan@crashpadder.com | www.danhilltech.com




Your Site
@serenestudios | dan@crashpadder.com | www.danhilltech.com




Google Analytics
All is explained here (with code):
 www.danhilltech.tumblr.com
@serenestudios | dan@crashpadder.com | www.danhilltech.com




       Dan Hill
 Co-founder, CTO - Crashpadder


   @serenestudios
dan@crashpadder.com

www.danhilltech.com

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Cohort Analysis - Leancamp