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Marketing Evolution 
where are you? 
Product Centric Lead Centric Customer Centric 
Traditional 
• Make the 
website pretty 
• Product centric 
• Push 
advertising 
• Cold calling 
• Measure views 
and visits 
• Send out 
emails 
• One dimension 
marketing 
Lead Gen 
• Deliver leads 
to sales 
• Little sales 
alignment 
• Little 
automation 
Demand 
Gen 
• Gets leads in you 
sales funnel 
• Sales Ready Leads 
• Lead Scoring 
• Alignment to sales 
process 
• Marketing 
Automation 
• Measure 
conversion to 
Revenue 
Customer Centric Marketing 
• Customer Centric – ideal customer needs at 
the center of your business 
• Personal interactions take priority 
• Listening via social and survey feedback 
touch points 
• Helpful 
• Engagement in customers mediums 
• Mapping the customer journey 
• Integrating offline and online touch points 
• Measure Long term Customer Value 
• Benchmark Employee satisfaction 
• Inbound personal 1:1 marketing

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Marketing Evolution - where are you?

  • 1. Marketing Evolution where are you? Product Centric Lead Centric Customer Centric Traditional • Make the website pretty • Product centric • Push advertising • Cold calling • Measure views and visits • Send out emails • One dimension marketing Lead Gen • Deliver leads to sales • Little sales alignment • Little automation Demand Gen • Gets leads in you sales funnel • Sales Ready Leads • Lead Scoring • Alignment to sales process • Marketing Automation • Measure conversion to Revenue Customer Centric Marketing • Customer Centric – ideal customer needs at the center of your business • Personal interactions take priority • Listening via social and survey feedback touch points • Helpful • Engagement in customers mediums • Mapping the customer journey • Integrating offline and online touch points • Measure Long term Customer Value • Benchmark Employee satisfaction • Inbound personal 1:1 marketing