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Getting the most from your
Website

Presented by
Daniel Rowles
Who Am I?
       Econsultancy Trainer and Consultant
       Trainer/Consultant for IAB and CIM
       14 Years experience in digital marketing
        Both client and agency side
       Clients like Vodafone, BBC, MasterCard, Boots,
       DuPont, Warner Bros, Lego, Tesco, John Lewis
Domestics   1 Hour

            • Websites and User Experience
            • Developing and Managing Your Site
            • Search Engine Optimisation
            • Analytics and Getting the Most from
             Your Site

            Handouts
            Questions
Show of Hands?


           Has a website currently?
           Sells directly through their site?
           Search optimisation?
           Uses analytics?
           Uses Facebook/Twitter for
           business?
Digital Marketing in Perspective
  ?
82% of consumers research products before they leave
the house

                               ?
Internet sales grew from 9.5% to 12.2% in 2011

Average website visit duration is just under 3 minutes
                                             ?

Average webpage visit is 59 seconds
                         ?


All Stats from http://www.google.co.uk/intl/en/landing/internetstats/
Jargon:

Digital Marketing is full of jargon

Common ones:
SEO, PPC, CTR, SEM, IM

Stop me!
Shout out!
What Designers Build
What Users See
Scanning




   E or F Petterns
   http://www.useit.com
Keeping your site legal with good accessibility

   Do websites impede the disabled?
   “…the provision of goods, facilities and services“

   Does the DDA apply to websites?

   The Code of Practice specifically mentions
   websites


   How is it judged?
   W3C Accessibility guidelines
   www.w3c.org
Who has the best alt text?
Creating Websites
1. Bespoke development
2. Online Systems
 1.   1and1.co.uk
3. Content management systems
Wordpress

       Highly flexible
       Hosted or custom build
       Plug-ins
       Templates
       Wordpress.com
       Wordpress.org



http://wordpress.com
Search Engine Marketing
Two key options:

Search Engine Optimisation
Pay Per Click
PAID




FREE   PAID
Who do we search with (international)?
Which factors are important
     There are two factors which are vital to a successful SEO
       campaign:
        – On page optimisation
        – Link building
          – Social Signals




18
How do Spiders work?




   • Read pages
   • Follow links on your page
   • Place different emphasis on keyword placement
19
What’s allowed and what’s not –
  black hat vs. white hat
          Search Engine                  User




http://www.mattcutts.com/blog/ramping-
up-on-international-webspam/
Keyphrase research
TV gorilla: impact on search volume




www.google.com/ins
      ights/search/
Seasonal Trends
“Fitted Kitchen”
How many words?
 Over 50% of searchers are using keyphrases
 with 3 words or longer
 Around 30% of users search with 2 word
 phrases
 Only 13% search with one word keyphrases




  Source: e-consultancy
Writing for Search Engines
Keyword Placement


                                tles
                   • P    age Ti
                            L
                    • UR
                                 ags
                     •    Meta T
                                         1>
                              di ngs <H
                      • Hea
                                       ent
                               y Cont
                       • Bod
                                   inks
                        •   Text L
                                      s
                         • A  LT Tag




27
     27
http://jacknadel.co.uk/
Page title
 Highly important
 Need to be unique
 Use primary keyphrases
 Given greatest weight in SE’s
 Match the page content
 60 characters or less
 Keep important words at the front
Search Engine Results Page (SERPs)
Good and Bad Page Titles
     Same Agency, Same Company, Different
     Titles
     1 Great, 1 Terrible!




31
Body



            • Primary keywords in 1st paragraph
            • Check keyword density
            • Use paragraphs with headings




32
     32
Text links
 Use keyword strong links
 Enhances relevance of the target page

     Read about Anchor Text
     Read about Anchor Text here..
Link building
 Fundamental part of SEO
 Includes internal linking structure within your
 site
 PageRank should be used only as a guide to
 the popularity of you site
Link building




Pagerank:
Part of Google algorithm
Quality of links
Reciprocal relevancy
Elliance, Inc (2007): www.elliance.com Available at: http://www.bpodr.co.uk/blog/a-quick-guide-to-link-bait
Link Bait Example




37
Analytics packages
Main approach to web analytics
Page tagging



Common features and terminology shared by
most web analytics packages

Focus today on Google Analytics
https://www.google.com/analytics
Key measurements

Source of traffic
Search engine, email campaign, direct?


Volume of traffic
Visitors, unique visitors, page views


Quality of traffic
Returning visitors, length of stay, bounce rate


Goal conversion of traffic
Sales, enquiries, advert clicks, sign-ups
Traffic sources
Measures effectiveness of marketing campaigns
Search engine rankings
Email campaigns
Offline marketing (direct traffic)
Directory listings
Adwords campaigns
Bounce rate
Bounce = visitors who enter and exit site on
same page

Example
Time on site
Long time spent on site/ high average page
views per visitor
Positive?
Engaging content
Interested visitor
Negative?
Difficult to navigate
Unclear conversion path
Conslusions
Think about what the users wants
Make sure you’re appearing in the search engines
Setup analytics and understand your visitors
Thankyou




danielrowles@me.com
@danielrowles
www.targetinternet.com

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KBB Search and Websites

  • 1. Getting the most from your Website Presented by Daniel Rowles
  • 2. Who Am I? Econsultancy Trainer and Consultant Trainer/Consultant for IAB and CIM 14 Years experience in digital marketing Both client and agency side Clients like Vodafone, BBC, MasterCard, Boots, DuPont, Warner Bros, Lego, Tesco, John Lewis
  • 3. Domestics 1 Hour • Websites and User Experience • Developing and Managing Your Site • Search Engine Optimisation • Analytics and Getting the Most from Your Site Handouts Questions
  • 4. Show of Hands? Has a website currently? Sells directly through their site? Search optimisation? Uses analytics? Uses Facebook/Twitter for business?
  • 5. Digital Marketing in Perspective ? 82% of consumers research products before they leave the house ? Internet sales grew from 9.5% to 12.2% in 2011 Average website visit duration is just under 3 minutes ? Average webpage visit is 59 seconds ? All Stats from http://www.google.co.uk/intl/en/landing/internetstats/
  • 6. Jargon: Digital Marketing is full of jargon Common ones: SEO, PPC, CTR, SEM, IM Stop me! Shout out!
  • 9. Scanning E or F Petterns http://www.useit.com
  • 10. Keeping your site legal with good accessibility Do websites impede the disabled? “…the provision of goods, facilities and services“ Does the DDA apply to websites? The Code of Practice specifically mentions websites How is it judged? W3C Accessibility guidelines www.w3c.org
  • 11. Who has the best alt text?
  • 12. Creating Websites 1. Bespoke development 2. Online Systems 1. 1and1.co.uk 3. Content management systems
  • 13. Wordpress Highly flexible Hosted or custom build Plug-ins Templates Wordpress.com Wordpress.org http://wordpress.com
  • 14. Search Engine Marketing Two key options: Search Engine Optimisation Pay Per Click
  • 15. PAID FREE PAID
  • 16. Who do we search with (international)?
  • 17.
  • 18. Which factors are important There are two factors which are vital to a successful SEO campaign: – On page optimisation – Link building – Social Signals 18
  • 19. How do Spiders work? • Read pages • Follow links on your page • Place different emphasis on keyword placement 19
  • 20. What’s allowed and what’s not – black hat vs. white hat Search Engine User http://www.mattcutts.com/blog/ramping- up-on-international-webspam/
  • 22. TV gorilla: impact on search volume www.google.com/ins ights/search/
  • 25. How many words? Over 50% of searchers are using keyphrases with 3 words or longer Around 30% of users search with 2 word phrases Only 13% search with one word keyphrases Source: e-consultancy
  • 27. Keyword Placement tles • P age Ti L • UR ags • Meta T 1> di ngs <H • Hea ent y Cont • Bod inks • Text L s • A LT Tag 27 27
  • 29. Page title Highly important Need to be unique Use primary keyphrases Given greatest weight in SE’s Match the page content 60 characters or less Keep important words at the front
  • 30. Search Engine Results Page (SERPs)
  • 31. Good and Bad Page Titles Same Agency, Same Company, Different Titles 1 Great, 1 Terrible! 31
  • 32. Body • Primary keywords in 1st paragraph • Check keyword density • Use paragraphs with headings 32 32
  • 33. Text links Use keyword strong links Enhances relevance of the target page Read about Anchor Text Read about Anchor Text here..
  • 34. Link building Fundamental part of SEO Includes internal linking structure within your site PageRank should be used only as a guide to the popularity of you site
  • 35. Link building Pagerank: Part of Google algorithm Quality of links Reciprocal relevancy
  • 36. Elliance, Inc (2007): www.elliance.com Available at: http://www.bpodr.co.uk/blog/a-quick-guide-to-link-bait
  • 38. Analytics packages Main approach to web analytics Page tagging Common features and terminology shared by most web analytics packages Focus today on Google Analytics
  • 40. Key measurements Source of traffic Search engine, email campaign, direct? Volume of traffic Visitors, unique visitors, page views Quality of traffic Returning visitors, length of stay, bounce rate Goal conversion of traffic Sales, enquiries, advert clicks, sign-ups
  • 41. Traffic sources Measures effectiveness of marketing campaigns Search engine rankings Email campaigns Offline marketing (direct traffic) Directory listings Adwords campaigns
  • 42. Bounce rate Bounce = visitors who enter and exit site on same page Example
  • 43. Time on site Long time spent on site/ high average page views per visitor Positive? Engaging content Interested visitor Negative? Difficult to navigate Unclear conversion path
  • 44.
  • 45.
  • 46. Conslusions Think about what the users wants Make sure you’re appearing in the search engines Setup analytics and understand your visitors

Notes de l'éditeur

  1. Alt tag exercise
  2. Examples in this section based on Google Analytics but the same features will be available in most packages.