The Collaboration Project: Building an Open, Participatory and Collaborative Government

Building an Open, Participatory and Collaborative Government Washington, DC Monday, November 2, 2009 The Collaboration Project

What is “Web 2.0”? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Implications for Government ,[object Object]

Implications For Government ,[object Object]

Why We’re Here ,[object Object],[object Object],[object Object],[object Object]

The Challenge for Government ,[object Object],[object Object],[object Object],[object Object],[object Object],These are technology management challenges.

A New Kind of Management ,[object Object]

A New Kind of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leader Front Line Stakeholders Citizens Peer-to-Peer

National Dialogues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Collaborative Brainstorming Citizens engage the question and submit their ideas The Crowd refines ideas, votes the best ones to the top, and invites others in to help “grow” the discussion community Catalysts use their expertise to guide, focus, and track the discussion Time Limited Event Discussion Voting Social Networks Text, Links, Video, Pictures, Documents, etc. Actionable, Citizen-Centered Guidance

Outcomes of Engagement Host a Dialogue Gain buy-in for increased attention and action on the issues Inform participants about the key issues and challenges you face Identify and remedy important gaps in community knowledge Connect and strengthen the community of stakeholders Surface the most innovative ideas and important priorities

Problem-Solving Communities Problem What problem is driving the need to reach out? 1. Community Who is the community I need to engage? 2. Tools How can I assess their ideas and priorities? 3.

Define the Problem ,[object Object],[object Object],[object Object],[object Object]

What Can Crowds Do? ,[object Object],? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],Find Emergent Expertise ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Those who study the issues and shape your policies Those who execute your mission and are affected by your policies Explicit Expertise Emergent Expertise General Audience You

Find Your Value Exchange ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Build A Process, Not A Website Mitchell Baker CEO, Mozilla.org Chair, Mozilla Foundation “ You participate and see your work included in this project, and when we ship our browser, you and millions of other people get to see the fruits of your efforts.”

Some Things Don’t Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What Can We Do? Infrastructure Build an open IT infrastructure Data Treat data as a national asset Culture Create a culture of collaboration

When You Leave This Room Believe This isn’t going to happen – it has happened Learn Engage with new approaches and platforms Act Find a program partner and pick a problem to solve

[object Object],About Us The Collaboration Project The Collaboration Project ( www.collaborationproject.org ) is an independent forum of leaders who share a commitment to the adoption and use of collaborative technologies to solve complex problems of public management. With the support of dedicated staff and access to the National Academy’s distinguished Fellows and other subject matter experts, the Collaboration Project convenes members in person and online to share best practices; produces research on the opportunities and challenges of collaboration; and assists agencies in implementing collaborative tools and approaches. For More Information: Lena Trudeau, Vice President (202) 315-5476  [email_address] Dan Munz, Project Manager (202) 204-3664  [email_address] Daniel Honker, Analyst (202) 204-3633  [email_address]

The Collaboration Project: Building an Open, Participatory and Collaborative Government

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The Collaboration Project: Building an Open, Participatory and Collaborative Government