basic awareness training on IATF 16949:2016 training

1. IATF 16949:2016
Automotive QMS
Basic Awareness
Session

2. Introduction
 Automotive Quality Management Standard (IATF 16949)
the globally recognized Quality Management Standard for
the automotive industry.
 IATF developed by International Automotive Task Force
 The Current Automotive QMS is IATF 16949:2016,
First Edition & Published on 1st Oct 2016
 Replaced ISO/TS 16949:2009
 It Contains only automotive-specific additional
requirements; however, organisation is still required to
comply with ISO 9001:2015
 The Goal of IAFT 16949 are,
• Variation Reduction
• Waste Reduction
• Continual Improvement
• Emphasize Defect Prevention
IATF Structure

3. 02 04
1999 2009 2016
03
1994
01
GM, Chrysler and Ford develop the QS-9000 standard,
designed to supplement ISO 9001 : 1994 and provide
one common quality system for automotive suppliers.
The IATF releases ISO/TS16949:2009, updating the
standard to be compliant with the latest ISO 9001:2008
wording .
The International Automotive Task Force (consisting of GM, Ford, Chrysler, VW,
Fiat, Renault, Peugeot Citroen, BMW, and Daimler Benz) announces that will be
replaced with ISO/TS 16949, consolidating requirements for all international
manufacturers .
The IATF releases IATF 16949:2016 replace the
previous standard and is designed to better align
with the needs of their stakeholders and fully
comply with ISO 9001:2015.
Evolution of IATF 16949

4. 1.Risk-based thinking
 To ensure the compliance of all products, processes, parts and services, including all those that are outsourced.
 Organization must have a system to mitigate the risks of non-conformity throughout the supply chain.
2.Specific customer requirements
 Common industry practices found in customers’ specific requirements were incorporated. The objective is to facilitate demand for
specific customer requirements in these areas.
3.Competence of first- and second-party auditors
 Organization must have a documented process to verify the competence of the internal auditor auditor qualification.
4.Product safety
 To ensure that every product performs its intended or designated function, without causing any unexpected loss or damage.
 Processes must be implemented in all companies to ensure the safety of products throughout their lifecycle.
5.Manufacturer feasibility
 The company must assess whether it has the ability to meet the time and performance targets stipulated by customers, known as
manufacturer feasibility
6.Warranty management
 To validate No Trouble Found (NTF), the warranty management process must address and integrate all specific customer
requirements and warranty analysis procedures. In addition, where applicable, decisions must be agreed upon by the customer.
6 Key Changes in IAFT 16949

5. Summary of IATF 16949:2016
 IATF promotes the adoption of a Process approach
Turtle Diagram
 Risk Based Thinking is essential for achieving
effective quality management system
 Management of process and system can be achieved
using PDCA Approach
PDCA Approach
 IATF requirements based on High Level Structure
(HLS)-10 Clauses (Clause 1 to 3 – Non-Auditable and
Clause 4 to 10 – Auditable Clauses)
 IATF standard based on the 7 Quality Management
Principles

6. Summary of IATF 16949:2016
Documented Information :
 Documented Process = Procedure
 Maintain Documented Information = Document
 Retain Documented Information = Record
IATF 16949 Counts :
 Shall Requirements – 282
 Maintain Documented Information – 8
 Retain Documented Information – 25
 Documented Process - 27
Terms used in standard :
 “Shall” – Indicates a requirement
 “Should” – Indicates a recommendation
 “May” – Indicates a permission
 “Can” – Indicates a possibility
 “Note” – Guidance in understanding or clarifying
the associated requirements

7. 7 Quality Management Principles
1.Customer Focus
 The primary focus of QMS is to meet customer requirements (Needs and Expectations).
2.Leadership
 Leaders at all levels (process owners) will establish unity and provide the direction to meet the QMS requirement and quality
targets.
3.Engagement of People
 Participation and consultation of people in concern function to deliver the value.
4.Process Approach
 Enables an organization to plan its processes and their interaction. An organization shall give focus on risk-based think and ensure
the adequacy of resources, process control, monitoring & Measurement.
5.Improvement
 Organization is supposed to focus on improvement both continual and
continuous
6.Evidence based decision making
 Decision-based on the analysis and evaluation of data.
7.Relationship Management
 Organization manages their relationship with the employee, union, interested parties, customer, external provider, etc.

8. 10 Clauses of IATF 16949:2016
1. Scope
2. Normative reference
3. Terms & definition
4. Context of the organization
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance evaluation
Introductory/
Non – Auditable
Clauses
Main/Auditable
Plan
Do
Check
10. Improvement
Clauses
Act

9. Requirements of IATF at a glance
4.Context of the organization
 Understanding the organization & its context
 Understanding the needs & expectations of
interested parties
 Determining the scope of the QMS
 Customer specific requirements
 Quality Management System and its Processes
 Conformance of products and processes
 Product safety
5.Leadership
 Leadership & commitment
 Corporate responsibility
 Process effectiveness & efficiency
 Process owners
 Customer focus
 Quality policy
 Organizational roles, responsibilities & authorities
 Responsibility and authority for product
requirements and corrective actions

10. Requirements of IATF at a glance
6.Planning
 Actions to address risks & opportunities
 Risk Analysis
 Preventive action
 Contingency plans
 Quality objectives & planning to achieve them
 Planning of changes
7.Support
 Resources: People, Infrastructure and Environment for
Operations
 Plant, facility & equipment planning
 Environment for the operation of
processes
 Monitoring and measuring resources
 Measurement system analysis
 Measurement traceability
 Calibration/Verification records
 Laboratory requirements
 Organizational knowledge
 Competence
 Awareness
 Communication
 Documented information

11. Requirements of IATF at a glance
8.Operation
 Operational planning & control
 Requirements for product and services
 Design and development of products and services
 Control of externally provisioned product & services
 Production and service provision
 Release of products and services
 Control of Nonconforming outputs
9.Performance Evaluation
 Monitoring, measurement analysis & evaluation
 Internal Audit
 Management Review
10.Improvement
 Nonconformity & corrective action
 Continual Improvement

12. Thank You….