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Brandraising Through
         Social Media
   Jenna Silverman & Farra Trompeter
                            Big Duck
                JDS Social Media Academy
                            March 5, 2013


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Are you on Twitter?
• Use #JDSacademy
• I’m @farra
• @bigduck works too




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Reasons Nonprofits
Communicate




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Takeaway
Consistency counts


Exercise
Layout your materials and review,
no agenda



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Photo by Tax Credit
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Positioning
The big differentiating idea
you strive to own in the
minds of your audiences




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Craft your positioning
and use it to inform
and evaluate your
communications.



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Personality
The overarching feeling
you want people to
associate with you.




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Define your
personality so you can
keep your tone and
style consistent.



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Takeaway
Positioning and personality can drive
your communications and connect it
all back to your mission
Exercise
Define your positioning and
personality as a team and then
assess your materials against them

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So, what about
social media?




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http://www.socialmediaexplorer.com/social-media-marketing/finding-your-brand-voice/   bigducknyc.com
http://www.socialmediaexplorer.com/social-media-marketing/finding-your-brand-voice/   bigducknyc.com
Facebook logo




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Tips for channels
Facebook
• Post historical content




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Tips for channels
Facebook
• Post old content
• Use your timeline photo




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Tips for channels
Facebook
• Post old content
• Use your timeline photo
• Post a picture that links to an article




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Tips for channels
Facebook
• Use your timeline photo
• Post old content
• Share pictures that links to an article
• Make it your own
• Use videos to bring your story to life




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Twitterlogo




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Tips for channels
Twitter
• Host a Twitter chat




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Tips for channels
Twitter
• Host a Twitter chat
• Share content only on that platform




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Tips for channels
Twitter
• Host a Twitter chat
• Share content only on that platform
• Have fun with your tone




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Tips for channels
Twitter
• Have fun with your tone
• Host a Twitter chat
• Share content only on that platform
• Newsjack
• Make a vine of your elevator pitch




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Exercise
How would you rewrite your 5 most recent
posts to better reflect your brand




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Case studies




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Can you control your
brand in social media?




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Let go.
 •   You never had
     complete control over
     your message
 •   The conversation is
     happening, with or
     without you!
 •   Mistakes will happen




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Remember…
• Be consistent
• Use your positioning and
  personality to guide your content
• Be interactive and conversational
• Have fun
• Let go


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Resources
• Brandraising: How Nonprofits Raise
  Visibility and Money Through Smart
  Communications, Sarah Durham
  www.amazon.com
• Big Duck website
  http://www.bigducknyc.com
• Duck Call Blog
  http://www.bigducknyc.com/blog


                                       bigducknyc.com
Resources
• Nonprofit Technology Network (NTEN)
  http://www.NTEN.org
• Nonprofit Social Media Decision Guide
  http://idealware.org/reports/nonprofit-
  social-media-decision-guide
• Finding Your Brand Voice
  http://www.socialmediaexplorer.com/soci
  al-media-marketing/finding-your-brand-
  voice/

                                        bigducknyc.com
Contact Big Duck
  bigducknyc.com
  bigducknyc.com/blog
  facebook.com/bigduck
  twitter.com/bigduck




                         bigducknyc.com
Thanks!




     bigducknyc.com

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Big duck brandraisingthroughsocialmedia

Notes de l'éditeur

  1. By 6:15What do you know about these brands? What are their reputations?Why is it we know them?ConsistencyLongevityEffective frequency
  2. Nonprofit brands are less recognizableWhy?Can you think of any others that should be up here? More complex- missions audiencesLess money to increase visibility/ build name recognition with
  3. Doing the same thing all the time can be dull, so most of us have a tendency to get creative10th anniverary logo- example of being creative and org-centric
  4. Not long ago there were only a few ways you could communicate with your donors: by phone, in person, or when you mailed them somethingFundraising and communicating was today and still is about relationships- but the ways you built and maintained relationships was simpler.
  5. Not long ago there were only a few ways you could communicate with your donors: by phone, in person, or when you mailed them somethingFundraising and communicating was today and still is about relationships- but the ways you built and maintained relationships was simpler.
  6. Core org stuffAdding posit and personality to it- they should inform all work, too in my world
  7. but they have very different personalities tooBeing clear what your org’s personality is and reinforcing it at all points of contact is a great tool:Language- design- color even channels you use(Ex: IJS Twitter)
  8. Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  9. Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  10. Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  11. Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  12. Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel
  13. Super simple easy way to engage your followers around an event or issue. Just choose a day and time and a hashtag and then promote the heck out of it. You can use it as a time for people to ask you q’s, host a panel