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LEADING	
  A	
  CONNECTED	
  
CONGREGATION	
  
	
  
Presented	
  by	
  Debra	
  Brosan	
  
December	
  16,	
  2014	
  
1	
  
A	
  Connected	
  Congrega6on	
  is	
  	
  
A	
  connected	
  congrega9on	
  is	
  one	
  that	
  deeply	
  understands	
  
the	
  meaning	
  of	
  community,	
  and	
  works	
  explicitly	
  to	
  build	
  
a	
  strong,	
  meaningful	
  and	
  engaged	
  Jewish	
  community.	
  	
  
	
  
Connected	
  congrega9ons	
  priori9ze	
  rela9onships	
  and	
  
shared	
  values,	
  and	
  align	
  all	
  aspects	
  of	
  ins9tu9onal	
  
management	
  in	
  service	
  of	
  the	
  community.	
  	
  
	
  
Those	
  within	
  connected	
  congrega9ons	
  feel	
  a	
  sense	
  of	
  
shared	
  ownership	
  and	
  responsibility	
  for	
  each	
  other	
  and	
  
the	
  collec9ve,	
  and	
  are	
  empowered	
  to	
  contribute	
  their	
  
ideas,	
  energy	
  and	
  resources.	
  
2	
  
Leading	
  a	
  Connected	
  Congrega9on	
  Takes:	
  	
  
!  A	
  Systems	
  orienta9on	
  
!  “Teaming”	
  –	
  Leading	
  as	
  a	
  team,	
  in	
  partnership	
  
!  Clarity	
  on	
  the	
  type	
  of	
  Change	
  you	
  are	
  leading	
  
!  Leading	
  through	
  an	
  Adap9ve	
  Challenge	
  	
  
!  Leading	
  as	
  doing	
  –	
  Holding	
  the	
  space	
  of	
  the	
  
congrega9on,	
  mobilizing,	
  movement,	
  ac9on	
  and	
  
reflec9on	
  
!  Connec9ng	
  while	
  leading	
  
	
  
3	
  
Our	
  Synagogues	
  Made	
  up	
  of	
  Systems	
  	
  
Society	
  
Environment	
  
Synagogue	
  	
  
Groups-­‐Fac6ons	
  
CommiCee	
  
Teams	
  	
  
Individual	
  
©	
  2014	
  Debra	
  Brosan,	
  MA	
  OD,	
  ACC,	
  gestaltworks,	
  llc	
   4	
  
They	
  can	
  oFen	
  be	
  messy	
  
5	
  
Or	
  not…	
  
6	
  
Developmental	
  Change	
  
Occurs	
  when	
  a	
  synagogue	
  makes	
  an	
  improvement	
  to	
  the	
  
current	
  way	
  of	
  doing	
  things.	
  Examples	
  are	
  improvements	
  of	
  
board	
  and	
  commiWee	
  structures	
  or	
  small	
  changes	
  in	
  using	
  
technology	
  to	
  support	
  mee9ngs.	
  It’s	
  in	
  the	
  synagogues	
  DNA	
  and	
  
leaders	
  are	
  con9nually	
  addressing	
  developmental	
  change	
  in	
  
some	
  way	
  to	
  stay	
  current	
  and	
  relevant.	
  	
  	
  
©	
  2014	
  Debra	
  Brosan,	
  MA	
  OD,	
  ACC,	
  gestaltworks,	
  llc	
   7	
  
Transi6onal	
  Change	
  	
  
Before	
  	
  
Transi9on	
  
Aer	
  	
  
	
  
This	
  change	
  replaces	
  exis9ng	
  ways	
  of	
  doing	
  things,	
  which	
  are	
  
completely	
  new	
  to	
  the	
  synagogue.	
  The	
  period	
  between	
  the	
  
dismantling	
  the	
  old	
  way	
  and	
  the	
  implementa9on	
  of	
  the	
  new	
  
way	
  is	
  called	
  the	
  Transi6onal	
  Phase.	
  	
  
©	
  2014	
  Debra	
  Brosan,	
  MA	
  OD,	
  ACC,	
  gestaltworks,	
  llc	
   8	
  
Transforma6onal	
  Change	
  
Before	
   Aer	
  
This	
  is	
  a	
  complete	
  change,	
  it	
  is	
  congrega9on	
  wide,	
  impacts	
  everyone	
  and	
  
creates	
  something	
  totally	
  different.	
  	
  An	
  example	
  would	
  be	
  selling	
  the	
  
building	
  and	
  crea9ng	
  an	
  online	
  presence.	
  Transforma9onal	
  change	
  occurs	
  
aer	
  the	
  Transi6onal	
  Phase	
  and	
  may	
  invoke	
  Developmental.	
  However,	
  
when	
  synagogues	
  are	
  faced	
  with	
  the	
  emergence	
  of	
  radically	
  different	
  
expecta9ons	
  from	
  members,	
  resource	
  alloca9on,	
  genera9onal	
  changes,	
  
unexpected	
  compe99on,	
  Developmental	
  and	
  Transi6onal	
  Change	
  may	
  not	
  
offer	
  the	
  solu9ons	
  needed	
  to	
  sustain.	
  	
  
©	
  2014	
  Debra	
  Brosan,	
  MA	
  OD,	
  ACC,	
  gestaltworks,	
  llc	
   9	
  
ADAPTIVE	
  LEADERSHIP	
  
10	
  
The	
  Condi6ons	
  for	
  Adap6ve	
  Leadership	
  	
  
•  Leadership	
  happens	
  within	
  a	
  sea	
  of	
  change,	
  
complexity,	
  and	
  uncertainly	
  
•  Changes	
  are	
  oen	
  Transi9onal/
Transforma9onal	
  	
  
•  Congregants	
  are	
  open	
  and	
  you	
  can	
  mobilize	
  
commitment	
  and	
  ac9on	
  while	
  working	
  
through	
  change	
  
•  You	
  understand	
  risk	
  levels	
  and	
  have	
  tolerance	
  
to	
  the	
  triggers	
  you	
  will	
  inevitably	
  spark	
  
	
  
11	
  
What	
  is	
  Adap6ve	
  Leadership?	
  	
  
•  Adap9ve	
  Leadership	
  is	
  a	
  framework	
  for	
  
leading	
  complex	
  change	
  -­‐-­‐	
  in	
  response	
  to	
  a	
  
complex	
  challenge	
  
	
  
•  The	
  frame	
  provides	
  tools	
  to	
  help	
  navigate	
  the	
  
complexi9es	
  of	
  organiza9onal	
  and	
  communal	
  
life	
  
	
  
12	
  
Two	
  Types	
  Challenges	
  
	
  	
  	
  
	
  
Technical	
  Problem:	
  	
  	
  
! Clear	
  cut	
  and	
  can	
  be	
  fixed	
  easily	
  
! You	
  can	
  apply	
  current	
  know-­‐how	
  
! Developmental	
  Change	
  	
  	
  
13	
  
The	
  Classic	
  Error	
  
	
  
Adap9ve	
  Challenge:	
  	
  
! Complex	
  issues,	
  a	
  dilemma,	
  no	
  set	
  
procedures	
  or	
  policies,	
  nothing	
  in	
  the	
  past	
  
like	
  it,	
  no	
  one	
  person	
  is	
  an	
  expert	
  
! Transi9onal	
  and	
  Transforma9onal	
  Change	
  	
  
14	
  
Treating
Adaptive Challenges
as if they were
Technical Problems
15	
  
•  Determine	
  if	
  the	
  challenge	
  is	
  Technical	
  or	
  
Adap/ve	
  	
  
•  Go	
  out	
  into	
  the	
  synagogue	
  and	
  collect	
  data	
  -­‐	
  
Find	
  out	
  where	
  people	
  are	
  at	
  
•  Listen	
  to	
  the	
  Song	
  Beneath	
  the	
  Words	
  –	
  
What’s	
  the	
  “why”	
  behind	
  the	
  “why”?	
  	
  
•  Figure	
  out	
  where	
  authority	
  lives	
  and	
  the	
  
poli9cs	
  of	
  the	
  situa9on	
  
16	
  
Get	
  On	
  The	
  Balcony	
  
Be	
  On	
  The	
  Dance	
  Floor	
  	
  
•  Address	
  change	
  by	
  understanding	
  people’s	
  
priori9es,	
  beliefs,	
  habits,	
  and	
  loyal9es.	
  What	
  
will	
  the	
  change	
  inspire	
  or	
  trigger?	
  	
  
	
  
•  Dancing	
  requires	
  connec9on	
  and	
  dialogue	
  
•  Interven9ons:	
  low-­‐risk	
  experiments	
  for	
  
posi9ve	
  gains	
  or	
  failures	
  
	
   17	
  
Power	
  and	
  Authority	
  	
  
•  Leadership	
  is	
  a	
  func9on	
  of	
  the	
  group	
  
•  Leaders	
  are	
  not	
  telling	
  the	
  system	
  what	
  to	
  do,	
  
rather	
  asking	
  ques9ons	
  so	
  that	
  the	
  system	
  can	
  
figure	
  out	
  what	
  to	
  do	
  
•  Leaders	
  influence	
  the	
  behavior	
  of	
  others	
  
through	
  connec9on,	
  rela9onship	
  and	
  dialogue	
  
18	
  
Poli6cs	
  are	
  REAL	
  
	
  
•  Some	
  people	
  control	
  resources	
  ($,	
  power)	
  and	
  
because	
  of	
  that	
  define	
  goals	
  and	
  shape	
  the	
  
direc9on	
  of	
  the	
  synagogue	
  
•  Leaders	
  oen	
  must	
  nego9ate	
  (sell,	
  get	
  buy-­‐in,	
  
empower)	
  to	
  inspire	
  the	
  desired	
  change	
  and	
  
vision	
  
•  Managing	
  poli9cs,	
  no	
  maWer	
  how	
  distasteful	
  that	
  
may	
  seem,	
  is	
  essen9al	
  to	
  leading	
  adap9ve	
  change	
  
19	
  
Making	
  a	
  Leap	
  from	
  Idea	
  to	
  Ac6on	
  
•  Dialogue	
  
•  Collect	
  Data	
  	
  
•  Transparency	
  	
  
•  Communica9on	
  –	
  clarity,	
  persuasion	
  
•  Vision	
  for	
  the	
  change,	
  that	
  is	
  clear	
  and	
  easy	
  to	
  explain	
  
(WHY)	
  
•  Facilita9ng	
  Skills	
  (HOW),	
  fostering	
  par9cipa9on,	
  
elements	
  of	
  Community	
  Organizing	
  	
  
•  Awareness	
  of	
  “Tolerance	
  for	
  Risk”	
  –	
  in	
  self,	
  others	
  and	
  
organiza9onally	
  	
  
•  Skills	
  in	
  leading	
  an	
  ins9tu9on	
  and	
  leading	
  a	
  community	
  	
  
•  Interven9ons	
  for	
  Change	
  –	
  Experiments	
  	
  
20	
  
Closing	
  	
  
Next	
  Steps:	
  	
  
	
  
A	
  liWle	
  assignment	
  will	
  be	
  in	
  your	
  inboxes.	
  	
  
	
  
What	
  would	
  you	
  like	
  us	
  to	
  drill	
  down	
  on	
  	
  
in	
  the	
  workshop	
  on	
  January	
  27th?	
  	
  
21	
  

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Leading a Connected Congregation Through Adaptive Change

  • 1. LEADING  A  CONNECTED   CONGREGATION     Presented  by  Debra  Brosan   December  16,  2014   1  
  • 2. A  Connected  Congrega6on  is     A  connected  congrega9on  is  one  that  deeply  understands   the  meaning  of  community,  and  works  explicitly  to  build   a  strong,  meaningful  and  engaged  Jewish  community.       Connected  congrega9ons  priori9ze  rela9onships  and   shared  values,  and  align  all  aspects  of  ins9tu9onal   management  in  service  of  the  community.       Those  within  connected  congrega9ons  feel  a  sense  of   shared  ownership  and  responsibility  for  each  other  and   the  collec9ve,  and  are  empowered  to  contribute  their   ideas,  energy  and  resources.   2  
  • 3. Leading  a  Connected  Congrega9on  Takes:     !  A  Systems  orienta9on   !  “Teaming”  –  Leading  as  a  team,  in  partnership   !  Clarity  on  the  type  of  Change  you  are  leading   !  Leading  through  an  Adap9ve  Challenge     !  Leading  as  doing  –  Holding  the  space  of  the   congrega9on,  mobilizing,  movement,  ac9on  and   reflec9on   !  Connec9ng  while  leading     3  
  • 4. Our  Synagogues  Made  up  of  Systems     Society   Environment   Synagogue     Groups-­‐Fac6ons   CommiCee   Teams     Individual   ©  2014  Debra  Brosan,  MA  OD,  ACC,  gestaltworks,  llc   4  
  • 5. They  can  oFen  be  messy   5  
  • 7. Developmental  Change   Occurs  when  a  synagogue  makes  an  improvement  to  the   current  way  of  doing  things.  Examples  are  improvements  of   board  and  commiWee  structures  or  small  changes  in  using   technology  to  support  mee9ngs.  It’s  in  the  synagogues  DNA  and   leaders  are  con9nually  addressing  developmental  change  in   some  way  to  stay  current  and  relevant.       ©  2014  Debra  Brosan,  MA  OD,  ACC,  gestaltworks,  llc   7  
  • 8. Transi6onal  Change     Before     Transi9on   Aer       This  change  replaces  exis9ng  ways  of  doing  things,  which  are   completely  new  to  the  synagogue.  The  period  between  the   dismantling  the  old  way  and  the  implementa9on  of  the  new   way  is  called  the  Transi6onal  Phase.     ©  2014  Debra  Brosan,  MA  OD,  ACC,  gestaltworks,  llc   8  
  • 9. Transforma6onal  Change   Before   Aer   This  is  a  complete  change,  it  is  congrega9on  wide,  impacts  everyone  and   creates  something  totally  different.    An  example  would  be  selling  the   building  and  crea9ng  an  online  presence.  Transforma9onal  change  occurs   aer  the  Transi6onal  Phase  and  may  invoke  Developmental.  However,   when  synagogues  are  faced  with  the  emergence  of  radically  different   expecta9ons  from  members,  resource  alloca9on,  genera9onal  changes,   unexpected  compe99on,  Developmental  and  Transi6onal  Change  may  not   offer  the  solu9ons  needed  to  sustain.     ©  2014  Debra  Brosan,  MA  OD,  ACC,  gestaltworks,  llc   9  
  • 11. The  Condi6ons  for  Adap6ve  Leadership     •  Leadership  happens  within  a  sea  of  change,   complexity,  and  uncertainly   •  Changes  are  oen  Transi9onal/ Transforma9onal     •  Congregants  are  open  and  you  can  mobilize   commitment  and  ac9on  while  working   through  change   •  You  understand  risk  levels  and  have  tolerance   to  the  triggers  you  will  inevitably  spark     11  
  • 12. What  is  Adap6ve  Leadership?     •  Adap9ve  Leadership  is  a  framework  for   leading  complex  change  -­‐-­‐  in  response  to  a   complex  challenge     •  The  frame  provides  tools  to  help  navigate  the   complexi9es  of  organiza9onal  and  communal   life     12  
  • 13. Two  Types  Challenges           Technical  Problem:       ! Clear  cut  and  can  be  fixed  easily   ! You  can  apply  current  know-­‐how   ! Developmental  Change       13  
  • 14. The  Classic  Error     Adap9ve  Challenge:     ! Complex  issues,  a  dilemma,  no  set   procedures  or  policies,  nothing  in  the  past   like  it,  no  one  person  is  an  expert   ! Transi9onal  and  Transforma9onal  Change     14  
  • 15. Treating Adaptive Challenges as if they were Technical Problems 15  
  • 16. •  Determine  if  the  challenge  is  Technical  or   Adap/ve     •  Go  out  into  the  synagogue  and  collect  data  -­‐   Find  out  where  people  are  at   •  Listen  to  the  Song  Beneath  the  Words  –   What’s  the  “why”  behind  the  “why”?     •  Figure  out  where  authority  lives  and  the   poli9cs  of  the  situa9on   16   Get  On  The  Balcony  
  • 17. Be  On  The  Dance  Floor     •  Address  change  by  understanding  people’s   priori9es,  beliefs,  habits,  and  loyal9es.  What   will  the  change  inspire  or  trigger?       •  Dancing  requires  connec9on  and  dialogue   •  Interven9ons:  low-­‐risk  experiments  for   posi9ve  gains  or  failures     17  
  • 18. Power  and  Authority     •  Leadership  is  a  func9on  of  the  group   •  Leaders  are  not  telling  the  system  what  to  do,   rather  asking  ques9ons  so  that  the  system  can   figure  out  what  to  do   •  Leaders  influence  the  behavior  of  others   through  connec9on,  rela9onship  and  dialogue   18  
  • 19. Poli6cs  are  REAL     •  Some  people  control  resources  ($,  power)  and   because  of  that  define  goals  and  shape  the   direc9on  of  the  synagogue   •  Leaders  oen  must  nego9ate  (sell,  get  buy-­‐in,   empower)  to  inspire  the  desired  change  and   vision   •  Managing  poli9cs,  no  maWer  how  distasteful  that   may  seem,  is  essen9al  to  leading  adap9ve  change   19  
  • 20. Making  a  Leap  from  Idea  to  Ac6on   •  Dialogue   •  Collect  Data     •  Transparency     •  Communica9on  –  clarity,  persuasion   •  Vision  for  the  change,  that  is  clear  and  easy  to  explain   (WHY)   •  Facilita9ng  Skills  (HOW),  fostering  par9cipa9on,   elements  of  Community  Organizing     •  Awareness  of  “Tolerance  for  Risk”  –  in  self,  others  and   organiza9onally     •  Skills  in  leading  an  ins9tu9on  and  leading  a  community     •  Interven9ons  for  Change  –  Experiments     20  
  • 21. Closing     Next  Steps:       A  liWle  assignment  will  be  in  your  inboxes.       What  would  you  like  us  to  drill  down  on     in  the  workshop  on  January  27th?     21