User expectations are the main driver and at the same time the most visible domain where digital transformation has an impact. But, in fact all businesses are going digital, and not just at their front end; health care, industry, utilities, public services, banks and insurance companies… The digital transformation becomes a matter of survival for the most of these organizations and represents a major challenge for its decision makers. We will demonstrate how NRB can drive your digital transformation through services such as consultancy, integration, big data and mobility that leverage user experience, operational efficiency, information management as well as the evolution of your business models.

1. DIGITAL
TRANSFORMATION
William Poos, Head of Consulting

2. « One of my fears is being this big, slow, constipated,
bureaucratic company that’s happy with its success.
Companies fall apart when their model is so successful
that it stifles thinking that challenges it. It’s like the
Joker said : this town needs an enema. »
Mark Parker, Nike’s CEO

3. Be in better health
Be better informed for better decisions/control
Be safe & secure
Be recognized/engaged
Every business is digital
Wishes/needs of users (consumers – collaborators)

4. Insurance
Damage report – location and emergency follow up
Right premium calculation (based on km, physical behaviour…)
Good coverage (micro insurance, life events, profiles…)
Preventive services – risk area assistance
Health Care
Medical info sharing (ie. Electronic patient record, diagnostic support…)
Move detection, falling, stroke…
E-Pills – drug ingestion control, body reaction control, follow up by the doctor and the family
Utilities
GE Wind Turbines - Wind direction anticipation communication (C2C)
Predictive Maintenance
Smart Metering – consumption control, benchmark, alerts
4
Every business is digital
Examples in many industries

5. 5
Manufacturing
Automotive – preventive maintenance, self-driven cars, driver assistance
Pepsi Cola – Machine 2.0 – flavor selection & combination, trends identification,
creation and industrialization of new soft drinks – crowd creation
Entertainment
Face recognition in casino – identification of people for access control and personalized
services
Disney My Magic – connected bracelet (key, payment tool, fastpass, location) and mobile
application to locate your group/family, plan, schedule
Sports – coach basket, tennis, running…
Every business is digital
Examples in many industries

6. Smart
Utilities
Water
level/quality
Wind Turbines
(orientation)
Smart Meter
(home/field)
Every business is digital
Multiplication of information sources and telemetry
Smart User
Device
Television
Telephone
Tablet
Glasses
Watch
Laptop
Smart
Home
Digital Key
Camera
Lightning
Heating
Multimedia
Gardening
Smart
Health
Care
E-Pill
Temperature
Pressure
Heartbeat
Breathing
Sugar level
Smart
Cities
Security /
camera
Mobility
(public, private)
Watching
Drone

7. Smart Things
Smart
User
Device
Social Media
Channel
management
(Physical/
digital)
Digital
Transformation(20%->100%)

8. Smart Things
Smart
User
Device
Social Media
Our “smart”
Services /
Products
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)

9. Smart Things
Smart
User
Device
Social Media
Our “smart”
Services /
Products
Process
automation
(client/internal/
providers)
Collaboration
(Internal,
crowd
sourcing)
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)
1. All Teams wille expose their data…
2. Teams must communicate throught interface
3. … no other form of interprocess communication allowed
4. Interface without exception must be externalizable
5. Anyone who doesn’t do this will be fired
Digital
Transformation

10. Smart Things Management of reference data
Smart
User
Device
Social Media
Our “smart”
Services /
Products
Process
automation
(client/internal/
providers)
Collaboration
(Internal,
crowd
sourcing)
Predictive Analysis
Channel
management
(Physical/
digital)
Partners
(Physical/
digital)
External Data
sources
(Physical/
digital)
Digital
Transformation(20%->100%)

11. Vectors of the transformation
Customer Experience
New Business Models
Operational efficiency
Insight

12. … at the service of the transformation
Reduce operational costs
Grow market shareOptimise the image of the organisation
Shorten time2market
Attract new talentsCreate visibility towards the Y generation
Integration
Consultancy
BIG DATA MOBILITY CLOUD SOCIAL
Marketing
SOLUTIONS
What NRB can do

13. … at the service of the transformation
Reduce operational costs
Grow market shareOptimise the image of the organisation
Shorten time2market
Attract new talentsCreate visibility towards the Y generation
Integration
Consultancy
BIG DATA MOBILITY CLOUD SOCIAL
Marketing
SOLUTIONS
What NRB can do

14. Consultancy
Business model evolution
Digital maturity assessment
IT Portfolio assessment (apps, infra, sourcing)
Transition plan
Architecture
Governance of data and services
External data & services
Architecture of Applications & Infra
Intégration
Implementation flow
internal / external (sag, fuse)
Set up of data repository (cdc…)
Consultancy Services
Consultancy – Architecture - Integration
Digital
Business
Business
Model
Evolution
Consultancy
Data
Services
Selection
Architecture
SLA
Management
Integration
Data
Services
Design
Architecture
Data
Services
Integration
Integration
SFDC
eHR
Legacy
Mobile
RFI
Answers
RFP
Answers
Business / IT
Alignment
Consultancy

15.  Business Architecture
(functions, information, …)
 Technical Architectures
(applications, interfaces,
software, infra )
 APM
 Digital Maturity Assessment
 Analysis of the IT budget
AS IS
ANALYSIS
 Analysis of the evolution
scenarios and their business
cases
 Technical architecture
(applications, interfaces,
software, infra)
 Portfolio of services
 Procurement strategy
TO BE
DEFINITION
 Identification of the work to do
 Identification & description of
the projets and associated risks
 Planning per project
 Alignment with business
objectifs
 Transformation budget (capex,
opex)
TRANSITION
PLAN
 Validation of AS IS analysis
 Understanding / structure of
business objectives
 Business gains identification
 Workshop to identiify the
“business model” evolutions
BUSINESS
COMITMENT
 Set up collaborative
environment
 Definition of objects
(applications, functions, …)
 Definition of interfaces
(application, …)
 Definition of data collections
META
MODEL
Consultancy services
Consultancy services – on the road of the digital strategy

16. Tools Some References Team
NRB services
The road to the digital strategy – technology, team, references
Utilities
ALG, Cile, Tecteo
Public sector
SPF Foreign affaires
SEPP - SPMT/ARISTA
Finance / Insurance
Ethias
Health Care
CHR Citadelle
FMSB, UNMS
10 Enterprise
Architects
Data Collections
Templates
(apps, infra,
Budget, objectives,
It/bizz evaluation, …)

17. … at the service of your transformation
Reduce operational costs
Grow market shareOptimise the image of the organisation
Shorten time2market
Attract new talentsCreate visibility towards the Y generation
Integration
Consultancy
BIG DATA MOBILITY CLOUD SOCIAL
Marketing
SOLUTIONS
What NRB can do

18. Integration services
Customer SOA
HTML5 HTML5
Core Business
Services
Internal API - Services
B2B private API
ExternalNonexposedExposed
Private
Portal
Smart Devices
....
Core Functions
B2B Applications
…
Intranet
Applications Clients BO
Partner
API
Talent
Soft
…
…
Specific
…
Core Business
Services
Open
Public API
Third party Apps
Automatic Access 3rd partiesInteractive Access for 3rd parties
Core Business
Services
Analytical Services
Evolution vs revolution

19. Integration services
Integration – our library of services
Data of Public
Services
Data Vertical
Services
Data Generic
Services

20. Marketing Sales Support Finance HR Vertical SolutionsCollabBI
IT Solutions – dev ops

21. Integration services
Integration – modular deployment
Applications Core Business
Internal API - Services
Partner API
We Build Your
Smart Organization

22. NRB Services – data and services integration
Integration services – technologies, teams, references
Tools Some References Team
Utilities
ALG, Tecteo
Public sector
SPW, Easi-Wal
OBFG – FAL 1 & 2
Finance / Insurance
Ethias
Health Care
CHR Citadelle
NRB
Print Shop
MO
Digital Marketing
5 SOA Architects
5 Data Architects
10 SOA Dev/Analysts
2 SOA Operations
Specialists

23. THANK YOU
William Poos, Head of Consulting