3国内Bsp Et部分薛涛

中国航信 BSP 自动出票操作补充提高（ BSP ET 部分）

BSP ET 概念行程单 / 报销凭证 + 登机牌行程单 / 报销凭证 + 登机牌报效凭证主机或网站 eTerm3 或网站行程单打印方式航空公司 CRS 代理人后台面向用户 ICS CRS ＋ ICS 应用系统航空公司航协票号来源 ICS ET BSP ET

BSP ET 权限 ,[object Object],[object Object],**********TKT DEVICE INFORMATION DISPLAY********* = OFFICE : HAK128 = IATA-NBR : 08022766 = TKT:ALLOW = AMS : ENABLE = AUTHORIZED AIRLINE CODES : HU 3U SC CZ ZH CA 3* MF MU FM HU # === AGENCY INFORMATION ===:

三、代理人申请 BSP 电子客票的程序 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],BSP ET 权限 DEVICE INFORMATION DISPLAY - DEVICE 4 DEVICE STATUS DEVICE DEFINITION －－－－－－－－－－－－－－－－－－－－－－－－－－ CONTROL PID: 60735 OFFICE: HAK128 CONTROL AGENT: 5404 PID: 63002 STATUS: UP ATTRIBUTE: ATB/ET INPUT: ACTIVE MODE: DEMAND OUTPUT: INACTIVE TYPE: 4 NACK: CURRENCY: CNY2 TICKETS: 0

指令讲解 ,[object Object],[object Object],[object Object]

TOL ,[object Object],[object Object],[object Object],[object Object],[object Object]

TOL ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TOL 需要注意的问题 TOL 需要注意的问题已经变成 UO 的状态的票号，航协会定期清理。有时即使票号已经是用完，但是系统中仍然不会由 IU 变为 UO 。如果代理人使用的票号过多，就无法继续向下翻页。需要转出订座部处理。

ETDZ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ETDZ:2 出票成功 CNY1780.00 NWR09 ET PROCESSING...PLEASE WAIT! ELECTRONIC TICKET ISSUED 出票失败 CNY5170.00 PF00S ET PROCESSING...PLEASE WAIT! 104 ERROR 1.TEST/TRAVELSKY PF00S 2. NW068 Y TH03MAR DTWAMS HK1 1720 0715+1 E 3.62506688 4.T 5.SSR PSPT NW HK1 012999334X4/MO/07JUL74////P1 6. SSR TKNE NW HN1 DTWAMS 068 Y03MAR 0121234568379/1/ DPN34248 /P1 7.RMK NW/O92ZM3 8.FN/FCNY1000.00/SCNY1000.00/C3.00/XCNY50.00/TCNY50.00CN/ACNY1050.00 9.TN/012-1234568379/P1 10.FP/CC/AX376217007861004 1003 001050.00USD 103698 11.PEK099 如果出票失败，此时提出该出票失败的电子客票 CRS PNR ，发现 PNR 的第一行没有电子客票标识“ **ELECTRONIC TICKET PNR**” ，并且 SSR TKNE 项中存在 DPN34248 ， 34248 为电子客票打票机 PID 号。

ETRY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1.TEST/TRAVELSKY PF00S 2. NW068 Y TH03MAR DTWAMS HK1 1720 0715+1 E 3.62506688 4.T 5.SSR PSPT NW HK1 012999334X4/MO/07JUL74////P1 6. SSR TKNE NW HN1 DTWAMS 068 Y03MAR 0121234568379/1/ DPN34248 /P1 7. RMK NW/O92ZM3 8.FN/FCNY1000.00/SCNY1000.00/C3.00/XCNY50.00/TCNY50.00CN/ACNY1050.00 9.TN/012-1234568379/P1 10.FP/CC/AX376217007861004 1003 001050.00USD 103698 11.PEK099 TSL: 012-1234568379 DTT AMS BSP ET ISSUE FAILED !!!! PF00S 8888 012-1234568378 DTT AMS 1730.00 50.00 3.00 NWR09 8888 012-1234568365 REFUND 1000.00 0.00 8888

ETRY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

DETR ,[object Object],[object Object],[object Object],[object Object],[object Object]

PNR 对照 DETR:TN/999-1100004963 ISSUED BY: AIR CHINA ORG/DST: HKG/HKG ISI: SITI TOUR CODE: PASSENGER: JIA/JINGLIN EXCH: CONJ TKT: O FM:1HKG CA 108 K 20JUN 0830 OK 20K CHECKED IN RL:BW4KN / BN:1 O TO:2PEK CA 115 K 20JUN 1520 OK 20K OPEN FOR USE RL:BW4KN / TO: HKG FC: FARE: | TAX: CNY 80.00HK|OI: TAX: CNY 50.00YQ| TOTAL: |TKTN: 999-1100004963 ,[object Object],客票状态客票票号记录编号旅客姓名航段

客票状态说明整个航班更改 FIM/EXCH 10 纸票票号 PAPER TKCKET 9 使用 OI 换开成纸票 EXCHANGED 8 航班关闭，已办理值机，未过 0 点 LIFT/BOARD 7 客票已使用 USED/FLOWN 5 客票已换开为纸票 PRINT/EXCH 11 系统处理，客票禁止使用 SUSPENDED 6 已办理值机 CHECK IN 4 已退票 REFOUND 3 已作废 VOID 2 客票有效 OPEN FOR USE 1 说明客票状态编号

挂起 TSS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

如何查看电子客票的历史部分 ,[object Object],[object Object]

VT ,[object Object],[object Object],[object Object],[object Object],[object Object]

电子客票改期 ,[object Object],[object Object],[object Object],[object Object]

电子客票改期 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

改期需要注意的问题 ,[object Object],[object Object]

订座人数限制 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

ET 订座记录 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1. 曹丽平 2. 李军 MSLTW 3. CA1403 E TU31OCT PEKKMG RR2 0730 1045 E … 6.T 7.SSR FOID CA HK1 NI302029/P2 8.SSR FOID CA HK1 NI2600701/P1 … 12.RMK CA/CRJFE 13.FN/FCNY720.00/SCNY720.00/C3.00/XCNY150.00/TCNY50.00CN/TCNY100.00YQ/ ACNY870.00 14.TN/999-5963440282/P1 15.TN/999-5963440283/P2 16.FP/CASH,CNY 17.BJS999

出票失败 ,[object Object],[object Object],******************************************************************************* * CAAC MIS OPTAT DAILY-SALES-REPORT * * * * OFFICE : HAK128 IATA NUMBER : 08022766 DEVICE : 4/ 63002 * * DATE : 18AUG AIRLINE: ALL * -------------------------------------------------------------------------------- TKT-NUMBER ORIG-DEST COLLECTION TAXS COMM% PNR AGENT --------------------------------------------------------------------------- 880-5440200001 XIY BJS 10.00 4.00 S5405 777 880-5440202032 XIY HAK BSP ET ISSUE FAILED !!!! R6D03 777 * ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ * ELECTRONIC TICKET TRANSACTION TIMEOUT

[object Object],[object Object],出票失败当“打票失败”出现时，代理人应当天 24:00 前按照如上操作进行处理，若未处理成功，系统将自动对“死”票按作废票进行处理，不会占有客票押金。

BSP ET 退票操作（ TRFD) 流程 ,[object Object],REFUND APPLICATION FORM REFUND-NUMBER 0 REFUND-TYPE D DEVICE-ID 12 DATE 18DEC TIME 1143 AGENT 29822 IATA 08307456 OFFICE SIA 180 ET(Y/N)Y A/L CODE 880 TICKET NO. 2217369056 -7369056 CK 0 CJ.NO. 1 COUPON NO. 1 1 000 20000 30000 40000 PSG NAME__________________________________________________ GROSS REFUND 1000.00 _ _ FOPCASH____ CURRENCY CODECNY T| TAX1 Code__ AMOUNT______ TAX2 CODE__ AMOUNT______ A| TAX3 Code__ AMOUNT______ TAX4 CODE__ AMOUNT______ X| TAX5 Code__ AMOUNT______ TAX6 CODE__ AMOUNT______ COMM%_____% OTHER DEDUCTION_________ RMK______________ NET REFUND 1000.00__ CREDIT CARD_____________________ P(PRT) C(CPY) S(SAV) D(DEL) I/F3(IG) R/F4(REF) E/F5(EXT)__ UPDATE REFUND: 93032310 --> ET PLS DO: >TSL 12

[object Object],BSP ET 退票操作流程 880-2217369056 ET-REFUND 1000.00 0.00 29822 880-2217369056 HAK BJS 1180.00 50.00 3.00 PL00Q 29822 ,[object Object]

退票出错提示 ,[object Object],[object Object]

[object Object],[object Object],[object Object],BSP ET 退票的删除操作流程例： >TRFD:T /12 /D /8808000710988 删除退票记录 >ETRF:1 /8808000710988/ PRNT /12 / OPEN ET REFUND TRANSACTION CANCELED

[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],CRS ICS DCS CRS 南航数据库 DCS ICS

南航电子客票的控制权 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Detr tn/7842410371092 ISSUED BY: CHINA SOUTHERN AIRLINES ORG T: CAN/CAN ARL-D E/R: 客票的签转变更退票请与当地南航联系 TOUR CODE: PASSENGER: 邝沛林 EXCH: CONJ TKT: FM:1CAN CZ 3195 R 27JUL 1900 OK YABO03K1 /27JUL8 20K CPN/NOTE RL:KM248 / TO:2PEK CZ 3196 R 30JUL 0915 OK YABO03K2 /30JUL8 20K CPN/NOTE RL:KM248 / TO: CAN FC: 27JUL07CAN CZ PEK760.00CZ CAN750.00CNY1510.00END FARE: CNY 1510.00|FOP:CC() EQUIV.FARE PD: CNY 1.00| TAX: CNY100.00CN|OI: TAX: CNY160.00YQ| TAX: CNYEXEMPTXT| TOTAL: CNY 1770.00|TKTN: 784-2410371092

[object Object],[object Object],[object Object]

常见问题 ,[object Object],[object Object],[object Object],[object Object],[object Object]

常见问题 ,[object Object],[object Object],[object Object],处理方法： TSU:1/OPEN ACCEPT DETR:TN/9992279713779 ISSUED BY: AIR CHINA ORG/DST: BJS/NKG ISI: SITI BSP-D E/R: 不得签转变更收费 TOUR CODE: RECEIPT PRINTED PASSENGER: 田向华 EXCH: CONJ TKT: O FM:1PEK CA 1503 E 10JAN 1740 OK E 20K OPEN FOR USE RL: TO: NKG FC: 10JAN06PEK CA NKG400.00CNY400.00END FARE: CNY 400.00|FOP:CA TAX: CNY 50.00CN|OI: TAX: CNY100.00YQ| TOTAL: CNY 1170.00|TKTN: 9992279713779 >PET:1C1 航段过期

常见问题 ,[object Object],[object Object],[object Object],**ELECTRONIC TICKET PNR** 1. 康莉 2.KLEPIKOV/SERGIY 3.KLEPIKOVA/KARINA L0KGD 4. CA1302 Q TU17OCT CANPEK RR3 1855 2205 E 5.T BJS/BJS/T-65341472/BEIJING YI LONG AVIATION SERVICE LTD. 6.T BJS/CO/LI GUO GANG 7.SSR FOID CA HK1 NIEC358483/P3 8.SSR FOID CA HK1 NIAT904233/P2 9.SSR FOID CA HK1 NI110105196507074122/P1 10.OSI CA CTC 65341471 11.OSI CA TKNA TICTKED 12.PEK1E/R16B1/BJS988 >SSR TKNE CA HK1 CANPEK 1302 Q17OCT 9995959552682/1/P1 NO MATCHING SEGMENT/CLASS FOUND IN TICKET RECORD 处理方法： TSU:1/OPEN 或 TSU:1/CPNR

常见问题三 ,[object Object],[object Object],[object Object],**ELECTRONIC TICKET PNR** 1. 康莉 2.KLEPIKOV/SERGIY 3.KLEPIKOVA/KARINA L0KGD 4. CA1302 Q TU17OCT CANPEK RR3 1855 2205 E 5.T BJS/BJS/T-65341472/BEIJING YI LONG AVIATION SERVICE LTD. 6.T BJS/CO/LI GUO GANG 7.SSR FOID CA HK1 NIEC358483/P3 8.SSR FOID CA HK1 NIAT904233/P2 9.SSR FOID CA HK1 NI110105196507074122/P1 10.SSR TKNE CA HK1 CANPEK 1302 Q17OCT 9995959552682/1/P1 11.SSR TKNE CA HK1 CANPEK 1302 Q17OCT 9995959552683/1/P2 12.SSR TKNE CA HK1 CANPEK 1302 Q17OCT 9995959552684/1/P3 13.OSI CA CTC 65341471 14.OSI CA TKNA TICTKED 15.PEK1E/R16B1/BJS988 >1/1KANG/LILI @ NAMES 处理方法：步骤 1 ： DETR:TN/9995959552682 ISSUED BY: AIR CHINA ORG/DST: CAN/BJS BSP-D E/R: 不得签转变更退票收费 TOUR CODE: PASSENGER: 康莉 EXCH: CONJ TKT: O FM:1CAN CA 1302 Q 17OCT 1855 OK Q 20K OPEN FOR USE RL:L0KGD /R16B1 1E TO: PEK FC: 17OCT06CAN CA PEK1020.00CNY1020.00END FARE: CNY 1020.00|FOP:CA3 TAX: CNY 50.00CN|OI: TAX: CNY100.00YQ| TOTAL: CNY 1170.00|TKTN: 999-5959552682 >TSU:NM/KANG/LILI ACCEPTED 步骤 2 ： RT 提取记录 1/1 1KANG/LILI

常见问题 ,[object Object],[object Object],[object Object],处理方法： TLNK:E/ 记录编号 **ELECTRONIC TICKET PNR** 1. 戴彬彬 TCK0B 2. CA1321 Y TH12OCT PEKCAN HK1 0845 1140 3. CA1302 F TH12OCT CANPEK RR1 1855 2205 E 4.BJS/T BJS/T-84839065/BJS KAI GONG AVIATION SERVICE LTD.,CO/ ABCDEFG 5.T 6.SSR FOID CA HK1 NI11010819680103899X/P1 7.SSR TKNE CA HK1 CANPEK 1302 F12OCT 9995936652531/2/P1 8.OSI YY CTCT/13601250891/64910895 9.RMK MP 13601250891 10.RMK CA/L7BDT 11.FN/FCNY5100.00/SCNY5100.00/C3.00/XCNY300.00/TCNY100.00CN/TCNY200.00YQ/ ACNY5400.00 12.TN/999-5936652531/P1 13.FP/CASH,CNY 14.BJS748

常见问题 ,[object Object],[object Object],[object Object]

常见问题 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

3国内Bsp Et部分薛涛

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