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Social Media strategy How to make it work and relevant ?
Introduction Overload ?
Internet today… Picture by j.o.h.n. walker
Your Internet presence strategy
You have to makeit rock !
Not about magic
It’s only about work and roll !
Where are yours fans ?
Forget about the tools
Social Medias are about people !
[object Object]
Never stop thinking human,[object Object]
Keys stats 69% belgian surfers use Social Media = 4 M InSites Consulting, Gent 2010 3 138 340 belgians are on Facebook Facebook Ad, March 2010 50% of online time entails Social Media Forrester 2009 1382% is the growth rate of Twitter between Feb08 and Feb09 (Facebook was 228%) Nielsen NetView February 2009
Who are yours fans ?
No more kids Stats for Belgium. Facebook ad March 2010
Girls rules Source : David McCandless, October 2009.
Why should you go social ?
People don’t wait for you to talk about you! 1
46% of social media users, express themselves about brands on Social Medias Source : E.Marketer–2009 15% of all conversation include a product or service Source : Northeastern university
70% of the online content will be User Generated ContentSource : Data Monitor 26% of top search results for world 20 largest brands are consumer generated Source : Jupiter Research - 2008
Being on Social Media give you more online existence 2
SMO :  Google is going social live search results  Being on social media give you more controlled search results
Your market is influential 3
76% of consumers don’t believe that companies tell the trust in advertissementSource : Yankelowich In 2011, 30% of purchase by a consumerswillbedirectlyinfluenced by opinions hefound onlineSource : Gartner.com Conversation withfriends and peersis the 4th source of trustafter News in magazines, in newspaper and on TVSource : Edelman trust barometre- 2008
How to go social?
How to go social ? You can not buy friends/fans, you have to interest them and keep them interested That’s about Content
The Social Media state of mind
Open minded
Tattooed in the enterprise DNA
Get ready
Having a strategy
1. Listen
2. Identify
3. Communicate
4. Conversation
5. Analyze
Which Social Medias should you use, and how ?
Twitter Twitter is personal and about conversation : CEO twitter account Support service conversation Multiple account ? Use ^IN signature Use significative #hashtag Choose your corresponding Twitter client
LinkedIn LinkedIn is about professional. It’s a networking tool but conversations can be loaded with the discussions group tool. LinkedIn is an interactive business card.
Viadeo Viadeo is also about professional. Some searching options can be so useful for prospection (for premium members only).
Facebook Facebook is about “friends” : Why they should become your friend ?  Exclusivity  Great content Sharing Getting started : promote your page on your own profile, with Facebook Ads, organize contests.
Facebook Ad
Anatomy of your ad Title (25 char.) : - Clear, and obvious Image (110x80px) : ,[object Object],Text (135 char.) : Be engaging, use action verb
Targeting …
Education Age Geo Interests Work Matrimonial situation Sexual orientation Male / Female Only birthday Facebook Connections Language
Budget Daily Per click Per impressions
Small enterprises cases
WAFFLE & DINGES
Website : wafelsanddinges.com Twitter : twitter.com/waffletruck(10 432 contacts) Facebook: facebook.com/pages/Wafels-Dinges/98272277937 (5 111 contacts)
jojo Project
Website : jojoproject.com/ Twitter : twitter.com/jojoproject(238 contacts) Facebook: facebook.com/jojoproject(4 525 contacts)
Websocialstrat in a nutshell Content Human No technology first Sharing & Conversation Make it know
One more thing…
“Trial is Key” Michael Aidan, Evian marketing manager Action Effects Reaction
quentin.demeuter@gmail.com @darklapinou listened by doigng this pres’ : ac/dc alicecooperbauhausthebeatlesblacksbbaththeclashdeeppurpledepechemodethedoorsentershikarithefaintjohnnycashlateofthepier MGMT motörhead muse nineinchnails nirvana theoffspringoliviaruiz pixies theprodigy queen rammsteinrollingstonessherylcrowsilverchairsteppenwolfthestrokesthecuredresdendollstheraconteurswhitestripestypeonegativedeeppurpledepechemodethedoorsentershikarithefaintjohnnycashlateofthepier MGMT muse Quentin De Meuter www.quentindemeuter.eu

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Social Media strategy : How to make it work and relevant ?