14. Keys stats 69% belgian surfers use Social Media = 4 M InSites Consulting, Gent 2010 3 138 340 belgians are on Facebook Facebook Ad, March 2010 50% of online time entails Social Media Forrester 2009 1382% is the growth rate of Twitter between Feb08 and Feb09 (Facebook was 228%) Nielsen NetView February 2009
20. 46% of social media users, express themselves about brands on Social Medias Source : E.Marketer–2009 15% of all conversation include a product or service Source : Northeastern university
21. 70% of the online content will be User Generated ContentSource : Data Monitor 26% of top search results for world 20 largest brands are consumer generated Source : Jupiter Research - 2008
28. 76% of consumers don’t believe that companies tell the trust in advertissementSource : Yankelowich In 2011, 30% of purchase by a consumerswillbedirectlyinfluenced by opinions hefound onlineSource : Gartner.com Conversation withfriends and peersis the 4th source of trustafter News in magazines, in newspaper and on TVSource : Edelman trust barometre- 2008
42. Twitter Twitter is personal and about conversation : CEO twitter account Support service conversation Multiple account ? Use ^IN signature Use significative #hashtag Choose your corresponding Twitter client
43. LinkedIn LinkedIn is about professional. It’s a networking tool but conversations can be loaded with the discussions group tool. LinkedIn is an interactive business card.
44. Viadeo Viadeo is also about professional. Some searching options can be so useful for prospection (for premium members only).
45. Facebook Facebook is about “friends” : Why they should become your friend ? Exclusivity Great content Sharing Getting started : promote your page on your own profile, with Facebook Ads, organize contests.