1. "Help you I can, yes." LibAnswers BETA June 15, 2011

2. What is LibAnswers? :: a knowledge base :: a digital repository :: a FAQ

3. What is LibAnswers? :: a way to connect with our patrons :: a way to plug in to tacit knowledge

4. What is LibAnswers? :: a way to track statistics

5. Accessing LibAnswers:: http://libanswers.colby.edu

11. Customizing your account:: Updating your profile:: Changing your password

13. Responding to Questions

15. Example: Question ID

19. Don’t Forget Edit the question, if needed Make your answer as concise as possible Aim for clean and consistent style (e.g., use the default font, use a single color for emphasis, if needed) Topics are broad categories Tags are keywords; don’t duplicate words in the question. If applicable, enter stats for analytics

20. Adding Questions

22. Tracking statistics

23. Getting Help LibAnswers Help Springshare Lounge Local LibAnswers Guide Local Admins Sara Mike Darylyne Peggy