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Performance and accountability report
Prime Minister of Mongolia
KHURELSUKH UKHNAA
Your Excellency,
I am pleased to present you the Report on Performance of 2017 Fiscal Year of the Communications Regulatory Commission.
The report was prepared in accordance with the Article of 8.11 of the Law on Communications of Mongolia approved in
2001. The report contains the summary of activities in the communications and information technology sector and principal
regulatory affairs within the framework of the authority and responsibilities defined by the Law.
The Audited Financial Statement of Accounts of the CRC for 2017 also included in the Report.
ADIYASUREN Saikhanjargal
Chairman & CEO
Communications Regulatory Commission
December 31, 2017
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Performance and accountability report
ADIYASUREN Saikhanjargal
Chairman & CEO
MEMBERS:
Erdenechuluun.Z
Department of Administration and Cooperation
Dolgorsuren.S
Department of Regulatory Policy Implementation
Amgalan.Z
Department of Radio Frequency Regulation and
Monitoring
Erdenebulgan.Ch
Department of Market and Tariff Regulation
Tserennyam.P
Department of Postal Service Regulation
Naranmandakh.T
Chief-Secretary
Board of Commissioners Meeting
EDITORIAL COUNCIL
CONTACT:
Communications Regulatory Commission
Мetro Business Centre, A block, 5th floor
Baga Toiruu, 6th khoroo, D.Sukhbaatar Street-13
Ulaanbaatar-14201-0033, MONGOLIA
Tel: +976 11304258, 18001858
Fax: +976 11327720
E-mail: info@crc.gov.mn
Website: www.crc.gov.mn
MONGOLIA: Country profile
Information on National programs and policy
documents of ICT sector
Key statistics of ICT sector of Mongolia 2017
Mobile and fixed networks
Internet service
Postal Service
Broadcasting service
Economic features
What we did in 2017
Operational report 2017
Updated the unified postal code
International letter writing competition
Certification of Communications Equipment
Monitoring, Inspection, planned and unplanned
measurement
6-7
8-9
10
11-17
18-19
20-22
23-25
26-28
29
C O N T E N T
Who we are -Communications Regulatory
Commission
ICT events
Seminars and workshops for service
providers
Foreign relations
Cooperation
Training and development program
Appendix
Appendix-1: List of the resolutions approved by
the Board of Commissioners Meeting in
2017
Appendix-2: Certification of audit
30-36
37
37
38
39-48
81-87
88-89
49-58
59-64
65-68
69-76
77-78
79
80
4. 6 7ЖИЛИЙН ТАЙЛАН 2015
Ажлын гүйцэтгэл, үр дүн, санхүүгийн тайлан
COUNTRY PROFILE
3,119,935
2 per squarre km
Ulaanbaatar (45%)
82.4%
3.86%
13.74%
1,564,115.75 square km(19th)
Parliamentary
14 ministries
19 agencies
₮6.6 trillion
Agriculture, Mining
Mongol Empire
Post Imperial
Independence (Dec 29)
National Revolution
Democratic Regime
Copper, Coal, Molybdenum
4 seasons, extreme continental
Winter average -23C
Summer average +25C
4374 m above the sea level
Sunshine >250 (days/year)
Buddhism 53%
Muslim 3%
Shamanism 4%
Christian 2%
Other 39%
Mongol
Kazakh
Other
21
Mongolian
Demography
Population:
Density:
Capital:
Ethnic groups:
Territory:
Government Type:
Government:
GDP:
Economy:
Mineral Resources:
Climate:
Highest elevation:
Religion:
No. of province:
Language:
Geography and climate Government and Politics Brief history
1206
1368
1911
1921
SINCE 1990
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NATIONAL PROGRAMS AND POLICY DOCUMENTS OF ICT SECTOR
№
Name of National
Program
Approved
organization and
Date
Main purpose of program
1
National satellite
program /2012-2016 /
Government
resolution #137
(November 24,
2012)
To develop and localize aerospace research and space technology in Mongolia,
to launch, possess and use national satellite and identify main activities to
strengthen international cooperation in the area.
2
Information security
program /2010-2015 /
Government
resolution #141
(June 02, 2010)
To guarantee national security, basic rights and freedoms of citizens by
undertaking gradual measures to ensure cyber security of e-database,
information and its supporting infrastructure of Mongolian governmental
and non-governmental organizations, citizens and business entities.
3
National program
to switch over to digital
technology television
broadcasting network
/2010-2015
Government
resolution #275
(October 27,
2010)
To enable provision of quality, accessibility and more information enriched
broadcasting services to all citizens by introducing new ICT services and
increase the consumption, to implement the platform of the Government
of Mongolia to switch over to digital technology television broadcasting
network.
4
Developing national
innovation system
/2008-2015 /
Government
resolution #306
(November 28,
2007)
To develop a model of national innovation system and specify priority
objectives and measures to ensure sustainable economic development and
to increase competitiveness of manufacturing industry and operational
efficiency of science and technology with the purpose of setting up the
foundation of creating an efficient national innovation system comply with
Mongolian specific features.
5
High-speed
broadband network
/2011-2015 /
Government
resolution #145
(May 03, 2011)
To develop favorable legal and regulatory environment to support expansion,
use, and possession of information, communications, high-speed broadband
networks. The program specified future measures and actions to be taken
further.
6
E-Government program
/2012-2016 /
Government
resolution #101
(April 04, 2012)
The main purpose of the program is delivering operations of the government
organizations more transparent, open and encouraging citizens’ participation
in public policy development, providing public services to citizens more
accessible without additional burden, introducing e-service development and
enhancing quality of public services.
7
Postal services to every
Household /2011-2020/
Government
resolution #126
(2011)
To build national postal main network in Mongolia, to improve delivery
performance of services, introduce new types of services based on
information technology in addition to the traditional pattern to facilitate
delivering postal service more accessible, reliable and in immediate manner.
8
Government policy
for development
of information and
communications
/2017-2025/
Government
resolution #47
(February 08,
2017)
The main purpose of the policy to support development of Mongolia, deliver
the benefits of advancement of information and communications to the
public, to encourage export oriented national industry development based
on knowledge absorbed high technologies, support human capacity building
and increase competitiveness
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Performance and accountability report
KEY STATISTICS OF ICT SECTOR OF MONGOLIA 2017
MOBILE AND
FIXED
NETWORKS
INTERNET
SERVICE
BROADCASTING
SERVICE
ECONOMIC
FEATURES
54321
POSTAL
SERVICE
10
MOBILE AND FIXED NETWORKS
1
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NUMBER OF MOBILE SUBSCRIBERS
2010-2017
(Thousand subscribers)
MARKET SHARE OF MOBILE SUBSCRIBERS | 2010-2017
Name 2010 2011 2012 2013 2014 2015 2016 2017
Mobicom Corporation LLC 44.23% 42.91% 46.03% 46.25% 40.03% 41.81% 39.21 % 38.64%
Skytel LLC 21.92% 19.66% 15.84% 16.60% 15.98% 14.99% 16.00% 15.25%
Unitel LLC 18.50% 21.21% 29.01% 29.48% 32.37% 30.87% 31.68% 35.16%
G-Mobile LLC 15.35% 16.21% 9.12% 7.66% 11.62% 12.33% 13.11% 10.95%
Total 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
MARKET SHARE BY TECHNOLOGY | 2010-2017
BACKBONE NETWORK
3,409.4
2015
3,068.2
2014
2,023.0
2,373.0
2010
2,811.5
2011
2,877.6
2012
3,027.2
2013
Length of fiber optic cable
Information and communication networking
company
17,637 км
Skynetworks LLC 8,883 км
Mobicom networks LLC 8,714 км
Gemnet LLC 2,265 км
Ulaanbaatar Railway Joint Stock company 1,406 км
Total 38,905 км
At the end of 2017, the following service providers run
backbone network business in the market.
Name 2010 2011 2012 2013 2014 2015 2016 2017
GSM 62.73% 64.12% 75.04% 75.73% 72.39% 72.68% 70.79% 73.80%
CDMA 37.27% 35.88% 24.96% 24.27% 27.61% 27.32% 29.11% 26.20%
Total 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
3G SUBSCRIBERS | 2010-2017
2010 2011 2012 2013 2014 2015 2016 2017
154.0
284.3
520.0
1,117.9
1,734.4
2,222.1
2,430.2
2,625.7
2016 2017
3,886.2
1 MOBILE AND FIXED NETWORKS 1 MOBILE AND FIXED NETWORKS
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Performance and accountability report
3G DATA USAGE BY MOBILE SUBSCRIBERS
2015-2017 /ТВ/
12
11
10
9
8
7
6
5
4
3
2
1
2015 2016 2017
1,828.4 2,544.01,098.6
1,645.3 2,307.41,158.7
1,472.5964,7
1,484.8 2,504.9899.5
1,277.4 2,458.9855.9
1,286.9 2,241.0790.9
1,316.2 2,050.5767.4
1,243.0 1,920.3740.6
1,433.0 2,013.0742.4
1,368.1 1,728.1667.6
1,377.8 1,936.1713.5
1,721.5 2,341.31,081.0
NUMBER OF 4G/LTE SUBSCRIBERS (THOUSAND SUBSCRIBERS)
DATA USAGE OF LTE SUBSCRIBERS (THOUSAND SUBSCRIBERS)
677,131216,401
2016 2017
12
11
10
9
8
7
6
5
4
3
2
1
1,800600 1,000200 1,6001,4001,200400 800-
403
664
1,282
544
1,040
1,462
541
826
1,398
506
1,188
1,679
in 2017
11,533 ТВ
1 MOBILE AND FIXED NETWORKS 1 MOBILE AND FIXED NETWORKS
Total data usage
(Monthly)
(Monthly)
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Performance and accountability report
Internet subscribers Types of internet connectivity
INTERNET SERVICE
2
NUMBER OF INTERNET SUBSCRIBERS (THOUSAND SUBSCRIBERS) | 2010-2017
Year 2012 2013 2014 2015 2016 2017
DSL 36,695 40,684 29,244 24,123 24,842 20,251
Fiber Optic 65,256 107,886 168,003 157,244 179,662 247,164
3G 520,012 1,117,900 1,734,414 2,222,112 2,430,183 2,625,685
LTE/4G - - - - 216,401 677,131
Wi-Fi 5,281 10,444 11,700 16,413 10,643 13,957
Wi-MAX 24,587 24,322 16,394 10,265 8,673 1,469
Other 2,178 2,700 2,394 2 2,327 2,252
Total 654,009 1,303,936 1,962,149 2,430,159 2,656,330 2,910,778
2 INTERNET SERVICE
3500.0
3000.0
2500.0
2000.0
1500.0
1000.0
500.0
0.0
2010
199.9
2012
654.0
2014
1,962.1
2016
2,656.3
2011
457.6
2013
841.1
2015
2,430.2
2017
2,910.8
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POSTAL SERVICE
3
EXCHANGE VOLUME /EXPRESS MAIL/ | 2014-2017
EXCHANGE VOLUME /PARCEL, SMALL PACKAGE/ | 2014-2017
2017
2016
2015
2014
10.333
10.853
24.580
17.359
6.148
6.364
6.016
1.865
42.607
35.310
33.610
28.738
10.457
12.658
10.423
5.263
96.573
44.718
77.066
62.246
55.154
47.831
45.330
23.638
PackageParcel
Letter
post
Incoming
Incoming
Incoming
Outgoing
Outgoing
Outgoing
50,000
45,000
40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0
2014 20142016 2016
PARCEL PACKAGE
2015 20152017 2017
44,365
22,490 20,522
23,586 23,790
14,453 12,726
24,787
22,123
12,319
8,233
23,664
12,398
47,520
20,22819,841
Domestic postal service
International postal service
3 POSTAL SERVICE
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Performance and accountability report
VOLUME OF LETTER (INCOMING) | 2014-2017
NUMBER OF LETTER POST ITEMS
250,000
200,000
150,000
100,000
50,000
0
2014 20142016 2016
LETTER PACKAGE
2015 20152017 2017
202,580
137,876
107,040
135,237
98,647
87,628 89,403
143,801
10,533
22,85622,12323,89515,60413,65315,92515,043
Domestic postal service
International postal service
2014 20142016 2016
INCOMING OUTGOING
2015 20152017 2017
270,946 229,628 183,284 181,403 181,712 123,931 108,373 108,896
455,979
607,359580,518523,189
986,859
1,540.019
652,625614,066
Domestic postal service
International postal service
1,800.000
1,600.000
1,400.000
1,200.000
1,000.000
800,000
600,000
400,000
200,000
0
4 КаТВ БОЛОН АйПи ТВ
TV subscribers Market
BROADCASTING SERVICE
4
3 POSTAL SERVICE
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АЙ ПИ ТЕЛЕВИЗИЙН ХЭРЭГЛЭГЧИЙН ТОО | 2011-2017
Investment and Revenue in the communication and information technology sector
ECONOMIC INDICATORS
5
TOTAL REVENUE OF COMMUNICATION SECTOR / BILLION MNT/
INCOME BY STRUCTURE
1200
1000
800
600
400
200
0
2010 2012 2014 20162011 2013 2015 2017
470,9
538,9
649,7
784,0
850,4
933,3
965,0
1,074.4
Type Market sharing revenue
Mobile service 50.26%
IPTV 11.78%
Internet 10.56%
Internet wholesale service 5.66%
Cable television service 4.73%
ICN 4.30%
TV Broadcasting 3.65%
Postal service 1.78%
Cable channel 1.50%
Fixed network service 1.46%
Satellite 1.30%
Installation of Cable 1.18%
Other 1.84%
Total 100%
5 ECONOMIC INDICATORS
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TOTAL REVENUE OF ICT SECTOR
/IN BILLION MNT/
REVENUE BY SERVICE
300
250
200
150
100
50
0
2010 2012 2014 20162011 2013 2015 2017
89,9
107,7 108,0
122,2
239,2
204,6
233,2
173,2
Type Market share by revenue
Mobile Service 71.92%
ICN 9.18%
IPTV 5.48%
Internet wholesale service 4.48%
Postal service 2.63%
Broadcasting service 1.93%
Cable channel 1.71%
Cable television service 1.25%
Fixed telephone service 0.51%
Internet 0.19%
Other 0.72%
Total 100%
WHAT WE DID IN 2017
BRIEF PERFORMANCE REPORT
1 2 3 4
COMMUNICATIONS
REGULATORY
COMMISSION/CRC/
REPORT 2017
INTERNATIONAL
LETTER WRITING
COMPETITION
2017
MONITORING,
INSPECTION,
PLANNED AND
UNPLANNED
MEASUREMENT
CERTIFICATION OF
COMMUNICATIONS
EQUIPMENT
5 ECONOMIC INDICATORS
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COMMUNICATIONS REGULATORY COMMISSION /CRC/ REPORT 2017
The Communication Regulatory Commission (hereinafter referred to as CRC) has implemented projects, programmes and activities
in the reported term within the framework of its primary functions and mandates, the objectives and works planned under the
2017 performance agreement between CRC Chairman /or the Direct budget governor/ and the Prime Minister of Mongolia /or
the General budget governor/ and other directives, assignments and tasks, and other missions as assigned by the management.
With the purpose of implementing the 2017 business plan under CRC rules, the assignments, tasks, guidance, and session
order as assigned by the Chairman and CRC meetings, CRC convened 11 regular meetings and 1 special meeting in 2017
whereby a total of 82 issues prevailing and concerning CRC’s operation were addressed and resolved by adopting resolutions
and taking meeting minutes.
IN CONNECTION WITH THE ANNOUNCEMENT OF THE YEAR 2017 AS THE YEAR OF LEGAL REFORM IN INFORMATION AND
COMMUNICATION SECTOR:
LEGISLATION:
™™ A joint preliminary survey and an impact analysis on the
Law on Communications, the Law on Radio Wave, and
the Law on Post was performed by the Communication
and Information Technology Authority (CITA) and CRC in
accordance with the laws of Mongolia.
™™ Pursuant to Article 18.2 of the Law on Accounting and
Section 3.1.2 of CRC rules, a “CRC Accounting Policy
Document” was approved as an annex to the Order No.
A/203 of 2017 by the Commission Chairman and came
into effect on 6 October 2017.
TO ENSURE FAIR AND EFFICIENT COMPETITIVE ENVIRONMENT
FOR SERVICE PROVIDERS:
™™ CRC monitored the broadcasters’ time limits during the
Presidential Election Ads in 2017. During this period, the
Commission set up a special working group in accordance
to the main functions and mandates as specified in the
provisions Article 82.18 of the Law on Election, monitored
the Presidential election campaign broadcasted via radio
and TV for 34 days from 5 June 2017 to 8 July 2017, and
took relevant measures to ensure implementation.
™™ As part of the mission to ensure the implementation of
the Law on Election, CRC added a “Mongolian Presidential
Election-2017” submenu to the webpage www.crc.gov.
mn. The legislation, relevant information, and guidance
concerning the broadcasting and monitoring of the election
ads were released promptly, and the results and report of
the monitoring announced to the public on a weekly basis.
Radio and TV service providers were served forewarning
notice for 2 to 3 times for them to prevent from the
violation of the Law on Election and applicable legislation
when broadcasting ads during the period of the election
campaign. Based on the outcome of the monitoring,
such actions as warning, reminder and elimination of the
breaches were taken.
™™ An analysis of the current regulatory documents
applicable to the ICT sector, including 19 procedures, 25
requirements, and 44 legal acts regarding the technical
condition, regulation and allocation of frequency spectrum
was conducted by consultant. CRC produced a joint
conclusion and recommendation in collaboration with a
consultant regarding whether these documents comply
with the General Administrative Law in collaboration with
a consultant, and the measures were taken to ensure
that the regulatory documents comply with the General
Administrative Law.
™™ Over 20 regulatory documents were amended, newly
adopted, and approved, including the amendment to
“Session rules of CRC meeting”, update of the “Radio
Frequency Utilization and Service Fee” and the “Regulatory
Service Fee”, amendments to the “General requirements
on network interconnection, general provision and
revenue sharing principle”, “General requirements on
interconnection between postal networks and revenue
sharing principle”, and “Procedure on election campaign
broadcasting and monitoring by radio and TV”, renewal
of the “Methodology for calculating and setting-up the
tariff of communications services” and re-setting the
“Regulation service fee”, “Radio frequency allocation,
technical terms and conditions for handheld radio
stations”, Radio frequency allocation, technical terms
and conditions for radio relay stations”, “Bundled tariff
for mobile service” for a service provider dominating in
Mongolian mobile communications service market, “Radio
frequency allocation , technical terms and conditions
for Wi-Fi Radio stations”, “Registration procedure of
transmitting and receiving antenna facilities”, “ Radio
frequency allocation, technical terms and conditions for
near field communications”
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™™ Issues addressed and resolved by CRC include, the issuance
of new licenses to 131 legal entities under Article 10.1.1 of
Law on Licensing, Article 9.1.2 of Law on Communications,
Section 4.1 of the “Procedure on license for business
activities in the communications Sector” as approved
under Resolution No. 37 adopted by CRC in 2013, and
in accordance with the conclusion of the performance
inspection conducted by CRC; amendments to the license
scope and radio frequency permitted under the license
held by 24 legal entities under Article 10.1.1 of the Law on
Licensing, Article 9.1.2 of Law on Communications, Section
10.2 and 10.3.1 of the “Procedure on license for business
activities in the communications Sector” as approved under
Resolution No. 37 adopted by CRC in 2013; restoration
of licenses held by 17 legal entities pursuant to Articles
10.1.4 and 13.3 of the Law on Licensing and Article 9.1.2
of the Law on Communications; suspension of licenses
held by 3 legal persons pursuant to Articles 10.1.4 and
13.1 of the Law on Licensing, Article 9.1.2 of Law on
Communications; revocation of licenses held by 48 legal
entities pursuant to Articles 10.1.5, 14.1.1, and 14.1.4 of the
Law on Licensing, Articles 9.1.2 and 15.1.3 of the Law on
Communications, Section 12.1.1 of “Procedure on license
for business activities in the communications Sector” as
approved under Resolution No. 37 adopted by CRC in 2013
and the requests filed by the respective business entities;
and termination of licenses held by 25 legal entities in
accordance with the applicable legislation.
™™ CRC reviewed and analyzed the incoming letters, extension
application forms, and relevant documents, which comply
with the Law on Radio Wave, applicable procedures,
regulatory documents, and technical requirements, as
submitted by the business entities those who request for
new license to use radio frequency, extension of license,
amendment to the license information, renewal of license
to use radio frequency, and use of amateur radio station.
CRC also resolved the matters, including the planning,
allocation, drawing conclusion on, and issuance of 215
radio frequencies in the bands of VHF and UHF followed by
follow-up inspection.
™™ CRC delivered over 1100 formal letters to the relevant
Ministries, bodies, district administrations, tax offices,
special inspection agencies, business entities, license holders,
citizens, and legal persons to enforce the resolutions and
notes as adopted and approved by Commission meeting and
follow up on the enforcement of the approved regulatory
guidelines, rules, procedures, terms and requirements.
¾¾ During the 2016 Commission meeting, 52 resolutions
and 19 notes were adopted and approved in connection
with the discussion of the matters, including the
direction of the regulation on information technology,
communications, radio television, introduction of next-
generation mobile system, rules, procedures, terms,
and requirements thereof, the rules of interconnection
revenue sharing, management of regulatory service fee,
distribution of radio frequency, amendment and revision
of the planning, issuance, suspension, termination,
revocation and authorization of license and the matters
prevailing and urgent. A follow-up check has been made
on the implementation of the resolutions and the notes.
¾¾ “Coordination and technical requirements for the radio
frequencies in the bands of 2300 and 2400 MHz across
the country “Regulation and technical terms for radio
frequency band 2300-2400MHz”. The preparation
of these documents was based on the analysis of 15
regulatory documents (ITU-R M.1036) by ITU and other
countries, and CEPT regulations and standards (ECC-
14:02, ECC-11:05, ЕСС-05:05). The primary purposes of
these documents include the introduction and extensive
use of high-speed broadband wireless connection
technology in radio frequencies in the bands of 2300-
2400MHz and 2500-2690MHz, the identification of
necessary technical terms and requirements, distribution
of the next generation mobile radio frequency band, and
the creation of an environment wherein the bands will be
used effectively. CRC approved, pursuant to Article 9.1.10
of the Law on Communication and Sections 2.1.4 and
5.4.8 of the CRC Charter, “Regulation and technical terms
for radio frequency band 2300-2400MHz”, which was
adopted respectively as annex to Resolution No. 09 and
of Commission meeting and the “Regulation and technical
terms for radio frequency band 2500-2690MHz” was
adopted as annex to Resolution No.10.
¾¾ With the newly approved regulation and technical terms
and requirements for the said two radio bands, the
frequency is liberated from MMDS and Wi-Max services,
which transmitted many television and radio channels
that occupied these bands in the past. It also made it
possible to use the frequency in the internet service and
high-speed broadband wireless connection technology
(IMT/BWA), thus expanding the scope of the service. The
approval also allowed the opportunity to redistribute the
frequency in the next-generation mobile communication
system, use the frequency band efficiently, and enabled
the equipment user to roam. It also ensured the
harmonization of the radio communications services in the
border areas, and the prevention of radio interference.
The proper distribution and technical requirements have
been resolved.
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¾¾ The draft of the “General requirements on Interconnection
between postal networks and revenue sharing principles”
was revised to reflect the recommendations to “specify
such procedure under Article 9.1.4 of the Law on
Communications or under the provision, whereby the
right to approve a procedure was specifically granted,
and regulate the relations to which the provision applies;
“remove such other regulations as those are regulated by
the Civil Code that can be dealt with by the parties within
their own legal framework, including the submission and
acceptance of a proposal by the parties to enter into
contract; “define the general terms and requirements
for the interconnection between postal network and
specify the terms, principles, and procedure for revenue
sharing; and “regulate the Section 12, which defines
the Accountability, by way of referring to applicable
legislation”.
¾¾ “Radio frequency allocation plan and technical terms for
handheld stations” was approved and has been in effect
under Resolution No.16 of 2013, Resolution No.17 of 2013,
Resolution No. 25 of 2013, Resolution No.11 of 2015,
Resolution No. 59 of 2015, and Resolution No. 11 of 2017.
“Radio frequency allocation, technical terms and conditions
for radio relay stations” was approved and has been in
effect under Resolution No.9 of 2014, Resolution No.20
of 2014, Resolution No. 30 of 2014, Resolution No.54 of
2014, Resolution No.18 of 2015, and Resolution No.23 of
2015. The documents of the distribution, technical terms
and requirements of these two radio frequencies were
amended and restated to ensure that these documents
comply with the General Administrative Law and the
terminology and content of the provision whereby CRC
was granted the lawful right and integrate the resolutions
into one document. Under Article 9.1.3 and 9.1.10 of the
Law on Communications and Article 3.1.4 of the Law on
Radio Frequency, the “Radio frequency allocation plan
and technical terms for handheld stations” was approved
as the annex to Resolution No. 31 of Commission meeting
dated 30 June 2017. The “Radio frequency allocation,
technical terms and conditions for radio relay stations”
was approved as the annex to Resolution No. 32 of the
meeting dated 30 June 2017.
¾¾ When setting a price on their primary service, Mongolian
mobile communications operator in the market started
to convert their services into a package service with
the combination of call, data, SMS, in accordance with
the recommendations by ITU and the international
communications development trend.
¾¾ It enables them to introduce, under the category of
bundled service of dominant service provider, a variety
of new services to which the standard price as approved
under Resolution No. 01 by CRC in 2016 will not apply.
CITA newly approved the “Policy guideline on competition
and communications service pricing and tariff of
Mongolia” in May 2017, which allowed the opportunity
to improve the regulation of price and competition in
the communications sector. CRC adopted Resolution No.
34 regarding “Establishment of tariff” on 28 July 2017
under Article 9.1.5 of the Law on Communications. The
“Mobile bundle service terms, bundled tariff for mobile
service” were determined and approved as an annex
to the above resolution. CRC has started to create the
opportunities to resolve the regulatory matters, including
the rational determination of the package services
offered to the user, the content of the package service
or the genres of the services included in the package
service, rather than monitoring per minute price of the
primary service offered by mobile service operators, the
rating of the commitments given with the respective
service, maintenance of the sectorial economic feasibility,
sustaining stability of ARPU, the determination of the
minimum tariff for plans of unlimited voice call on-net in
relation to ASPU.
¾¾ By the power as provided to it under Article 5.2.3 of
the Law on Radio Wave, CRC sets the “Radio Frequency
License and Service Fee” pursuant to “Procedure on
setting-up the tariff of Radio Frequency License and
Service Fee”as approved under the Order No. 216 of
2003 by the Minister of Infrastructure. CRC’s Resolution
No. 08 dated 24 February 2017 regarding the “Radio
Frequency License and Service Fee” was delivered to
the Ministry of Justice and Home Affairs [MJHA] to be
reviewed and entered into the state registration directory
of the decisions regarding the approval of administrative
norms according to the General Administrative Law. A
conclusion was delivered by MJHA to CRC in a letter with
reference number 1-1/4112, wherein it was stated that
the registration was denied because of the fact that CRC
renewed the “Radio Frequency License and Service Fee” by
exercising the rights and norms not provided to it under
the provisions of Article 5.2.3 of the Law on Radio Wave
is not in compliance with the provisions of Article 60.1.3
and 60.1.7 of the General Administrative Law, as well
as the provision of Article 64.1 thereof. Therefore, the
relevant departments of CRC jointly prepared for review
and discussion the presentation, draft resolution, and
supplement documents regarding the annulment of CRC’s
resolution No. 07 of 2017 and the establishment and
approval of the “Radio Frequency License and Service Fee”
to reflect the recommendation in accordance with the
recommendation and conclusion given by MJHA. By the
power as provided to it under Article 5.2.3 of the Law on
Radio Wave, CRC adopted the Resolution No. 57 dated 30
November 2017 pursuant to the “Procedure on setting-up
the tariff of Radio Frequency License and Service Fee” as
approved under the Order No. 216 of 2003 by the Minister
of Infrastructure and the provision of Section 2.1.4 of
the “Communications Regulatory Commission Charter”
as approved under the Government resolution No. 268
of 2016 and renewed the “Radio Frequency License and
19. 36 37WHITE PAPER 2017
Performance and accountability report
Service Fee” as an annex to the said resolution.
CRC made entry of over 20 regulatory documents into state
registration directory of the decisions regarding the approval
of administrative norms as maintained by the Ministry of
Justice and Home Affairs, and received official conclusion
and recommendation to ensure that the resolutions and
decisions are revised and in compliance therewith. The said 20
regulatory documents include the “Rate of Radio Frequency
License and Service Fee” and the “Rate of Regulation Service
Fee” as amended, revised to comply with the General
Administrative Law and approved at the 2017 Commission
meeting, the amended “General Requirements on Network
Interconnection and Revenue Sharing Principles”, “General
Requirements on Interconnection Between Postal Networks
and Revenue Sharing Principles)”, and “Procedure on Election
Campaign Broadcasting and Monitoring by Radio and TV”, the
renewed “Methodology for Calculating and Setting-Up the
Tariff of Communications Services” and “Rate of Regulation
Service Fee”, and the “Radio Frequency Allocation Plan and
Technical Terms for Handheld Stations”, “Radio Frequency
Allocation, Technical Terms and Conditions for Radio Relay
Stations”, “Bundled tariff for mobile service” for a service
provider dominating in Mongolian mobile communications
service market, “Radio Frequency Allocation, Technical Terms
and Conditions for Wi-Fi Radio Stations”, “Radio Frequency
Allocation, Technical Terms and Conditions for TV Broadcasting
Stations”, “Registration Procedure of Transmitting and
Receiving Antenna Facilities”, and “Radio Frequency Allocation,
Technical Terms and Conditions for Near Field”.
¾¾ The rapid growth of ICT sector, business synergy,
investment, and the needs of the users of the informed
societies require to accelerate the sectorial development,
improve competitiveness, and maintain effective policy,
regulation, and pleasant legal environment. For combined
knowledge and experience, simultaneous growth,
bringing the sectorial and inter-sectorial relations to a
new level, CRC organized ““The Role of ICT sector in
Enhancing Economic Development and Future Trends”, an
open discussion and conference in November of 2017.
The convention hosted the representatives of the Cabinet
Secretariat of Government, ministries, state bodies,
international organizations, the service providers ICT
sector, and business and non-governmental organizations.
A recommendation was adopted for several purposes,
including the reform of the legal environment, creation
of a mechanism that provides an integrated policy and
planning for ICT, improvement of the cooperation between
the state and private sector, assistance and participation
in the introduction of ICT achievements and services into
social and economic areas, and the coordination between
the sectorial development and international best practices
and development trend. An action plan to implement the
recommendation has been devised and is implemented.
The postal ZIP code was first approved under Order No. 101 on 29 June 2007 by the Minister of Road
and Tourism. The zip code was amended in 2008, 2010, 2013, 2016, and 2017. Effective 2010, the zip
code has been approved by the Prime Minister of Mongolia.
The renewed ZIP code was approved under Resolution No. 80 dated 4 May 2017 of the Prime Min-
ister of Mongolia. According to the renewal, the relevant changes were made to those of 9 provinces,
and 40 baghs and 11 new postal code were allocated. A renewed “Mongolian zip code directory 2017”,
which includes the zip code of nearly 17,000 buildings in Ulaanbaatar city, was published. This directory
is the 6th edition published since 2007.
POSTAL ZIP CODE OF MONGOLIA RENEWED
INTERNATIONAL LETTER-WRITING COMPETITION FOR YOUNG PEOPLE
“International Letter-Writing Competition for
Young People” as announced by the Universal
Postal Union [UPU], was successfully organized
across of the country in collaboration with Mongol
Post JSC. It was the second formal participation by
Mongolia in the annual international letter-writing
competition as announced by UPU. The theme
selected for the 2017 competition was, “Imagine
you are an advisor to the new UN Secretary-
General which world issue would you help him
tackle first and how would you advise him to solve
it?” The competition announced concurrently in 197
countries. About 2’165 hand-written letters were
received from 11 provinces of the country and 8
districts of the capital city. P.Gereltuya, a student
of 8A class of the Baganuur Complex School,
Baganuur district, Ulaanbaatar, was placed in the first place.
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CERTIFICATION OF COMMUNICATIONS PRODUCTS
MONGOLIA
CRC
ХАРИЛЦАА ХОЛБООНЫ
ЗОХИЦУУЛАХ
ХОРОО
The main shape is similar whith
CRC logo.
It denotes as abbervation of
Communications Regulatory
Commision of Mongolia
Writed “Монгол” in
mongolian script
Thar mark in use electric and
communication equipments.
COMMUNICATION EQUIPMENT’S MARK OF
CONFORMITY ASSESSMENT IN MONGOLIA
CRC was declared by the Standard
and Metrology Government
Regulatory Agency in 2014 as an
accredited Conformity assessment
certification body in accordance
with the standard “MNS ISO/
IEC 17065:2013”. CRC has since
been performing conformity
assessment for the information
and communications products
under the accreditation. CRC held
Certification assessment meeting
for 13 times issued conformity
certificate for 98 equipment and
extended conformity certificates
for 34 equipment.
1. RADIO BROADCASTING. To improve the quality of FM radio broadcasting in the capital city of Ulaanbaatar, a
total of 162721 measuring performed by the fixed monitoring station on radio frequency utilization of the
33 licensees, between January 02 and December 28, 2017. The consolidated final report of the measuring
was publicly announced for 14 times via the CRC website on a monthly and quarterly basis, as well as on
the CRC quarterly magazine. Licensees, those who found to have been failed to meet the requirement
according to the measuring, were served 27 letters of notice to remind them to eliminate the violation, 12
service providers were advised in connection with the radio frequency set up, and 8 service providers had
their configuration of sound mixer equipment.
2. MONITORING NEAR BORDER AREAS. In an effort to enter into agreement with The People’s Republic of China
and the Russian Federation in respect of the radio frequency regulation in the border areas, the monitoring
performed on the utilization of the radio frequency used by the licensees in Zamiin-Uud port of Dornogobi
province, Gashuunsukhait port of Umnugobi province, Khankh port of Khuvsgul province, Baga Ilenkh
port of Bulgan province, and Altanbulag port of Selenge province, with the purpose to prevent violation,
eliminate the identified violation, create fair competition, and ensure that the preparation work is complete
for the measuring of utilization of the radio frequency in the border areas. The measuring was administered
within the scope of the rules, procedures, terms, and requirements as adopted by CRC in accordance with
the Law of Mongolia on Communications and the Law on Radio Wave.
2017 INSPECTION
PLANNED AND UNPLANNED MEASURING AND INSPECTION
MONITORING AND ENFORCEMENT
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3. COMMUNICATIONS DEVELOPMENT-2017 REGIONAL FORUM. In the scope of “Communications development-2017”
forum organized in Sukhbaatar, Selenge province, for the public and private sector, license holders and
individuals, CRC measuring the utilization of radio frequency band used by 42 license holders operating on
the territory of Darkhan-Uul, Orkhon, Khovsgol, Bulgan, and Selenge provinces and identified 15 violations.
Professional and methodological advice was given and the measures to rectify the identified violations were
taken. In addition, the result of the planned inspections carried out among those who operate in the fields
of telecommunications and IT was presented.
4. RADIO FREQUENCY FIXED MONITRING. The monitoring was performed frequencies in the bands of 20MHz-3GHz
occupied throughout Ulaanbaatar city were divided into a series of 50 continuous frequencies by using
KFSMS fixed and transportable monitoring stations and TMDFS mobile monitoring station. A final report,
including graphics and explanatory information regarding the radio frequency users identified in each
band being occupied was prepared. Relevant actions have been taken with respect to the findings of the
measurement, which revealed that 31 entities, to which the certificate to use radio frequency was issued
by CRC, were using radio frequency with expired certificate. In addition, 18 radio frequencies not originally
allocated by CRC have been found to be occupied and illegally operated by citizens and business entities,
and relevant actions have been taken.
5. MOBILE MONITORING AND INSPECTION IN ULAANBAATAR CITY. CRC conducted measurement on 314 entities as part
of the planned monitoring and inspection on the use of communications equipment in hotels and services
in the Capital city, joint monitoring and inspection with General Agency for Specialized Inspection [GASI]
on the radio equipment used in crane towers used by construction companies in Ulaanbaatar city, and
monitoring and inspection on the use of radio frequency in short wave radio stations used in taxi services
in Ulaanbaatar city. During the inspection, radio stations of 16 entities, which did not obtain the certificate,
were confiscated, 18 entities were served a warning notice for failing to use the frequency as specified in
their license, and 6 entities were given with obligation to be fulfilled within a specific time.
6. QUALITY OF SERVICE MEASUREMENT. Radio Frequency Monitoring Center of the Department of Radio
Frequency Regulation and Monitoring, CRC conducted quality measurement on mobile service providers
in Ulaanbaatar on a quarterly basis and reported the result on CRC’s website. Radio Frequency Monitoring
Center conducted the measurement of the digital TV coverage by adjusting to the frequency to that of
the tower transmitter of Mongolian National Broadcaster. The measurement covered the entire territory of
six central districts of Ulaanbaatar city. The quality of the signal was divided into three levels and mapped
on Google Earth Pro software with three different colors, and posted on www.crc.gov.mn for public view.
7.MEASUREMENTINTHERURALAREAS. In 2017, CRC’s Radio Frequency Monitoring Center performed planned
and unplanned measurement and inspection in Ulaanbaatar city, Arkhangai, Bayan-Ulgii, Bayankhongor,
Gobi-Altai, Darkhan-Uul, Dornogobi, Dornod, Zavkhan, Orkhon, Uvurkhangai, Uvs, Khuvsgul, Khovd,
Khentii, Sukhbaatar, Selenge, Tuv, and Umnugobi provinces. The measurement, inspection, and follow-up
works were completed in accordance with 108 comments, complaints, and requests received from the
citizens and business entities those who hold certificate and licensee.
8. INSPECTION OF CABLE CHANNELS IN ULAANBAATAR CITY. CRC performed a planned onsite inspection from
30 January 2017 to 10 February 2017 to follow up on and draw a conclusion regarding the performance
of contractual obligations by 18 cable channel service providers those are in violation and have been
licensed by CRC to provide cable channel service in Ulaanbaatar city. These service providers have not been
inspected since they had extended the coverage of their service within Mongolian territory as per the
“Terms and conditions for TV and radios to broadcast programs on the territory of Mongolia” approved
under Resolution No. 30 by CRC in 2015 and their business operation had become consistent. They also
have failed to meet the “Broadcasting regulation terms and condition” according to the regular program
control and monitoring. The result of the inspection was presented, and 11 service providers those who
violated the law, applicable rues, procedures, and the contractual obligations of the license have been
applied upon relevant actions.
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9. INSPECTION ON CABLE TV SERVICE PROVIDERS.
CRC performed an unplanned onsite inspection from 22 May 2017 to 5 June 2017 to inspect, draw a
conclusion, and take relevant actions regarding the operation of 4 license holders, including 1 TV and 2
channels in the local community and 1 channel in Ulaanbaatar city, in relation to the disqualification of
their request and materials for the extension of license submitted under “Procedure for license for business
activities in the communications sector” approved under Resolution No. 40 by CRC in 2015. The result
of the inspection was presented, and two service providers those who violated the law, applicable rues,
procedures, and the contractual obligations of the license have been applied upon relevant actions.
10. INSPECTION ON MULTI-CHANNEL TRANSMISSION SERVICE PROVIDERS
CRC performed an unplanned onsite inspection from 25 October 2017 to 10 November 2017 to inspect,
draw a conclusion, and take relevant actions regarding the operation one multi-channel transmission service
provider, according to a compliant it received from a user. The result of the inspection was presented to
the relevant parties, and relevant actions were taken in accordance with the result.
11. ENFORCEMENT AND MONITORING OF THE TERMS AND REQUIREMENTS OF BROADCASTING TV, CHANNEL
AND RADIO PROGRAMS. As part of the mission to enforce the “Regulation, terms, and requirements of
broadcasting”, CRC regularly controlled and monitored the enforcement of the terms and requirements
of broadcasting TV and channel programs in Ulaanbaatar city. Service providers in violation are notified
of their violation according to the monthly report and reminded to eliminate the violation. According to
12-month report, 18 broadcasting televisions, 56 cable channels in Ulaanbaatar city, and 4 televisions, the
coverage of which was extended, in the local community were served a total of 341 warning and reminders.
Service providers those who failed to eliminate the breach have been warned, reminded, and given with
obligation to be fulfilled within a specific time. The results of 2017 have been integrated and analyzed.
1.1 Excess amounts of TV advertising limit per hour
Monitoring of excess amounts of TV advertising is specified by the Broadcasting Regulation, Terms and Condition as the maximum of 15 minutes length per
hour. /total 16 televisions/
1. TELEVISION SERVICES
Sum of months per TV /hour:minutes:sec/
/Average of 12 months/-
Excessed time of TV advertisement /hour:minutes:sec/
/Monthly total/
27:09:522017/9
89:45:552017/12
57:40:302017/11
45:58:352017/10
15:30:572017/8
20:51:182017/7
29:31:362017/6
44:04:422017/5
21:04:442017/4
17:15:342017/3
62:10:582017/2
17:11:162017/1
0:15:44
0:14:02Ekh oron
TV8
ТМ
NTV
Mongol TV
V TV
TV5
MN25
Star Tv
EAGLE TV
ETV
UBS
SBN
С1
Education
TV9
0:15:11
0:15:25
1:00:48
1:08:49
1:53:28
3:25:08
14:36:30
29:36:09
31:10:11
65:18:46
75:03:29
82:18:40
46:40:02
96:01:59
6 MONITORING AND ENFORCEMENT
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1.2 Percentage of enlightenment, cognitive and kids’ educational content
The percentage of enlightenment, cognitive and kids’ education content has been monitored within 4 program categories, namely, child rearing and educational
programs; national language, culture, customs, history, traditional programs, health, environment, ecological programs and science programs. The monitoring
results are presented in below graph:
Ekh oron 26%
5%
10%
17%
9%
13%
9%
6%
25%
28%
10%
7%
35%
23%
8%
15%
8%
9%
Star TV
Mongol TV
Eagle live
Education
V TV
UBS
TÂ9
TÂ8
TÂ5
TM
SBN
NTV
MN25
MNB
MN2
ETV
C1
0.0% 20.0% 30.0% 40.0%10.0%
14.0%
2017/7 17.3%
14.3%2017/6
2017/8 16.4%
12.5%2017/5
2017/9 13%
13.2%2017/4
2017/10 14.8%
15.4%2017/3
2017/11 14.5%
15%2017/2
2017/12 14.5%
2017/1
1.3 Percentage of local content
The TV program content has been divided into foreign and local content with requirement of having not less than 50 percent of the total weekly broadcasting
hours of local and Mongolian (national) content. The results of monitoring whether the TV programs meet this requirement is presented in the below graph.
C1 SBN TV9 Eagle TVMN25 TV5 V TB Star TV Ekh OronETV TM UBS Mongol HDNTV TV8 Edu TV
85
55
96
64
59
73
78
80
50
99
78
68
65
75
65
69
0.0
50.0
100.0
Average percentage of enlightenment, cognitive and kids’
educational programs /percent/
/Monthly average/
Average percentage of enlightenment, cognitive and kids’
educational programs /percent/
/Monthly total/
Average percentage of local content of TVs /percent/
/by average of 2017/
6 MONITORING AND ENFORCEMENT 6 MONITORING AND ENFORCEMENT
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2.1 Excess of advertisement
Monitoring status for excessive amounts of advertising limit for channels is no more than 15 minutes per hour.
Channels - Sum of excessive amounts of channel advertisement /hour:minutes:sec/
/Monthly total/
2. CHANNEL
2017/1 2017/5 2017/92017/3 2017/7 2017/112017/2 2017/6 2017/102017/4 2017/8 2017/12
59:05:55
24:00:08
18:25:55 16:33:37
20:45:34
12:41:56
26:28:46
41:28:20
23:36:49
20:28:28 20:01:22
17:34:43
Channels – Average of excessive amounts of advertisement /hour:minutes:sec/
/Average of 12 months/
7Channel
Asianbox
Central
Channel11
DocumentaryBox
Ebox
GTV
MNBASports
MNC
MassTV
MovieBox
Nationaltimesnews
OTV
SCH
SPSAction
SPSPlay
SPSPlus
SPSPrime
SPSWorld
Smart4K
TV1
TV10
TV3
TV5x3
TV9x2
Vol
WorldTV
ONTV
AISTMongolia
Bloomberg
DotnoTV
Dreamtv
LIKE
MalchinTV
Molor
OllooTV
Parliament
Royal
SkyTV
EnlightenmentTV
Suld
TV6
EcoChannel
HealthChannel
UlziiTV
CityTV
ShopMongolia
Trade
HomeShopping
EagleTV
GlobalTV
2.3 Percentage of local content
The TV program content has been divided into foreign and local content with requirement of having not less than 50 percent of the total weekly broadcasting
hours of local and Mongolian (national) content. The results of monitoring whether the TV programs meet this requirement is presented in the below graph.
Channel- Average percentage of local content
/Average indicator of 2017/
7Channel
MNC
SPSPlus
Bloomberg
Enlightenment
DocumentaryBox
OTV
Vol
TV1
MalchinTV
Healthchannel
Central
MovieBox
SPSWorld
DreamTV
ТВ6
GTV
SPSAction
ONTV
Royal
TV3
OllooTV
Asiabox
MassTV
SPSPrime
DotnoTV
Suld
Ebox
SCH
WorldTV
TV10
Molor
UlziiTV
Channel11
Nationaltimesnews
TV9x2
Smart4k
LIKE
Ecochannel
MNBASports
SPSPlay
AISTmongolia
SkyTV
TV5x3
Parliament
0.0
50.0
100.0
60:00:00
48:00:00
36:00:00
24:00:00
12:00:00
0:00:00
6 MONITORING AND ENFORCEMENT 6 MONITORING AND ENFORCEMENT
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2.4 Percentage of Genre classified channel programs
According to the Broadcasting regulation, terms and conditions, daily broadcast program hours must have not less than 80% of genre classified, and not less
than 60% for education channel programs. The monitoring on whether these requirements met are presented in below graphs.
Average percentage of channels classified
in education genre contents
/Monthly average/
Average percentage of other channels
/Monthly average/
100
80
60
40
20
0
TV3
Ecochannel
DotnoTV
ONTV
Nationaltimesnews
Enlightenment
Central
LIKE
TV9x2
Healthchannel
AISTmongolia
Smart4k
ТВ6
GTV
OllooTV
MNC
SPSPlus
BloomberMN
Vol
TV1
MalchinTV
MovieBox
OTV
SPSWorld
DreamTV
SPSAction
Royal
Trade
MassTV
SPSPrime
Suld
EagleTV
Ebox
SCH
WorldTV
TV10
Molor
City
UlziiTV
GlobalTV
MNBASports
SPSPlay
SkyTV
Home-shopping
TV5x3
Parliament
ShopMongolia
100
80
60
40
20
0
7channel
DocumentaryBox
Asiabox
Channel11
Communications
Regulatory
Commissions
WHO WE ARE...
6 MONITORING AND ENFORCEMENT
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In November 2011, the Parliament of Mongolia adopted amendment to the Law on Communications, in which the authority and
responsibility of the Communication Regulatory Commission of Mongolia is well defined in the clauses 8 and 9 of Chapter 2 of
this Law. In order to implement its authority and responsibility, the CRC undertake actions in stages within the government policy,
resolution and legislation for development of information, communications, radio television, postal services sector to foster new
advanced technology in all socio-economic sectors, setting up proper legal and economic procedures, delivering public and ICT
services to its citizens in high quality, improving accessibility and creating an environment for fair competition.
Our mission is to accelerate the development of an efficient ICT sector that meets the needs of Mongolian citizens through the
establishment of fair competition.
The Communications Regulatory Commission adhere the following values in implementing the mission statement and strategic
objectives.
*Fairness *Transparency * Efficiency
INTRODUCTION
MISSION
OUR VALUES
STRATEGY 5: TO CREATE AN INTEGRATED ELECTRONIC
DATABASE AND INFORMATION INFRASTRUCTURE OF THE
INFORMATION SOCIETY TO INTRODUCE E-SERVICES AND ITS
USAGE IN OPERATIONAL ACTIVITIES.
CRC MAIN OBJECTIVES AND STRATEGIES
STRATEGY 1: ENABLE ICT AS A MAJOR DRIVING FORCE
FOR SUSTAINABLE SOCIO-ECONOMIC DEVELOPMENT BY
IMPLEMENTING THE SECTORIAL REGULATIONS CONSISTENT
WITH INTERNATIONAL STANDARDS AND REGULATORY BEST
PRACTICES.
THE STRATEGIC OBJECTIVES OF THE COMMISSION FOCUS ON CREATING FAVORABLE ENVIRONMENT FOR COMPETITION,
COLLABORATION WITH ALL STAKEHOLDERS OF THE SECTOR, DELIVER WORLD-CLASS STANDARD INFORMATION TECHNOLOGY,
COMMUNICATION SERVICE AND FOSTER ICT OF FURTHER DEVELOPMENT.
STRATEGY 4: TO PROTECT CONSUMER RIGHTS AND ASSIST
IN ENSURING THE SAFETY.
STRATEGY 2: CREATE AN EFFICIENT COMPETITIVE
ENVIRONMENT BY FOSTERING INNOVATION IN LINE WITH
DEVELOPMENT TREND AND INTRODUCING INNOVATION
BASED REGULATIONS THROUGH STAGES.
STRATEGY 3: CREATE AN ENVIRONMENT FOR EFFICIENT
PLANNING, ALLOCATION AND COORDINATION OF THE
LIMITED RESOURCES OF THE STATE AND ENHANCING THE
UTILIZATION OF NEW TECHNOLOGIES AND SERVICES THAT
MEET DEMAND OF THE CITIZENS.
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CRC ORGANIZATIONAL STRUCTURE
Chairman and CEO, and Commissioners of the Communications Regulatory Commission of Mongolia are appoint-
ed by the Ordinance of Prime Minister of Mongolia under the relevant provisions of Law on Communications of
Mongolia.
Commissioners full name and title:
MR. ADIYASUREN Saikhanjargal CHAIRMAN
Mr. NYAMDORJ Tsogtbaatar Commissioner, Advisor to the Prime Minister
Mr. CHINBAT Baatarjav Commissioner, Chairman of the CITA (Communications
and Information Technology Authority)
MR. DAAVAJAMTS Choindon Commissioner, Chief of the IT Division, Cabinet
Secretariat of Government of Mongolia
MR. BALGANSUREN Batsukh Commissioner
Ms. EKHTUYA Erdenee Commissioner, Director General at the Ministry of Justice and
Home Affairs
Mr. ALTANBAGANA Erdenedalai Commissioner
ADIYASUREN
Saikhanjargal
Chairman
Mr. ALTANBAGANA
Erdenedalai
MR. DAAVAJAMTS
Choindon
Ms. EKHTUYA
Erdenee
Mr. CHINBAT
Baatarjav
MR. BALGANSUREN
Batsukh
Mr. NYAMDORJ
Tsogtbaatar
Commissioner Commissioner Commissioner Commissioner Commissioner Commissioner
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ORGANIZATIONAL STRUCTURE
CHAIRMAN Commissioners
Chief-SecretaryVice-ChairmanInternal Audit and Monitoring Unit
DivisionofAdministrative
andLegalAffairs
DivisionofInternational
andPublicAffairs
RadioFrequencyMonitor-
ingCentre
DivisionofICTDevelop-
mentandRegulation
DivisionofMediaRegula-
tion,standardizationand
Monitoring
DivisionofMarketRe-
searchandAnalysis
Department of
Administration
and Cooperation
Department of
Radio Frequency
Regulation and
Monitoring
Department of
Regulatory Policy
Implementation
Department of
Market and Tariff
Regulation
Department of
Postal Services
Regulation
ICT Research
and Monitoring
Center
CRC DRIVEN WEBSITES
The following websites are developed and run by the CRC with the purpose to provide wide range of information to
monitor internet connection speed by end users, deliver information on postal zip code, protect children in the internet
environment, and promote the culture for proper use of the internet. It also aims to report and restrict access to the
websites that are in violation of the applicable laws and regulation in Mongolia.
www.crc.gov.mn
CRC runs this website with the purpose to provide the service providers and users with news, information,
and recommendations by the category of adopted legislation, statistics of ICT sector, license management
and radio frequency. CRC also runs an English language version of the website.
www.ekids.mn
The website www.ekids.mn was designed specifically to put into effect the appeal and the initiative of
“Protection of children in the cyber environment” and extend its framework. It is aimed to further increase
the participation of not only the parents and teachers but also of the non-governmental organizations,
companies, service providers, and citizens. The website is maintained to circulate and provide easy-to-
understand and straightforward news and information to young children, teenagers, parents, and teachers
regarding cybersecurity, e-gaming and proper use of the internet.
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Performance and accountability report
̺í òºñëèéí ýõíèé øàòíû àæëûí õ¿ðýýíä áàéãóóëëàãûí
âýáñàéòûí á¿òýö, ìýäýý ìýäýýëëèéí çîõèîí áàéãóóëàëò,
ìýäýýëýõ õýëáýðèéí õóâüä á¿ðýí ººð÷ëºëò øèíý÷ëýë
õèéñýí. ¯¿íä:
ÕÕÇÕ-íû òîãòîîë øèéäâýðèéã õýðýãæ¿¿ëýõ, áàéãóóëëàãûí ¿éë
àæèëëàãààã ñóðòàë÷èëàõ, øèíý ä¿ðýì æóðàì áîëîí òåõíèê
òåõíîëîãèéí ìýäýý, õýëýëö¿¿ëýã, óóëçàëòûí ¿ð ä¿í, çàðëàë,
ìýäýýëýë çýðýã ÷èãëýëýýð íèéò 145 Ìáèò áàãòààìæ á¿õèé 52
ìàòåðèàëûã øèíýýð áàéðøóóëñàí.
8 îíëàéí õýëýëö¿¿ëýã, ñàíàë àâàõ 6 õóóäñûã òóñ òóñ áàéðëóóëàí
îðóóëàâ.
Ñàëáàðûí çîõèöóóëàëòûí áàðèìò áè÷èã, ä¿ðýì æóðàì,
òóñãàé çºâøººðëèéí øèíýýð áàòëàãäñàí, øèíý÷èëñýí, íýìýëò
ººð÷ëºëò îðóóëñàí æóðàì, íºõöºë øààðäëàãà áîëîí 2013 îíû
õîðîîíû õóðàëäààíû øèéäâýð, òîãòîîëûí íèéòäýý 52 õóóäñûã
òàòàõ ôàéëûí õàìò HTML õýëáýðýýð îðóóëæ, îëîí íèéòýä
íýýëòòýé ñóðòàë÷èëàõ, çºâëºìæ ãàðûí àâëàãà õýëáýðýýð
àøèãëàõ áîëîìæèéã á¿ðä¿¿ëýâ.
E-CRC ҪѪË2
Öàõèì õóóäñàíä “¯éë÷èëãýý ýðõëýã÷äèéí áîëîâñðîëä” íýðòýé
öýñ íýýæ õîëáîãäîõ çºâëºìæ, ãàðûí àâëàãà, âèäåî õè÷ýýë,
òàíèëöóóëãà, ñóäàëãààíû ìàòåðèàë, õîëáîãäîõ ëèíêèéã
áàéðøóóëàí òàéëàíò õóãàöààíä õèéñýí øàëãàëòóóäûí
õóðààíãóé òàéëàí, 2006 îíîîñ õîéø á¿ñèéí ñåìèíàðóóäààð
õèéæ áàéñàí èëòãýëèéã èëòãýã÷èéí íýð, õºòºëáºðèéí õàìò
áàéðøóóëæ, ñóðòàë÷èëàõ àðãà õýìæýýã àâëàà.
Ò¿¿í÷ëýí õîðîîíû öàõèì õóóäñàíä “Õýðýãëýã÷èéí áóëàí”
íýðòýé äýä öýñ íýýæ õîëáîãäîõ çºâëºìæ, ýðõç¿éí ìýäýýëýë,
îëîí óëñûí áàéãóóëëàãûí çºâëºìæèéã îð÷óóëæ áàéðøóóëàí
òîãòìîë øèíý÷ëýí áàÿæóóëàõ àæëûã õèéæ àæèëëàñàí áîëíî.
ÕÕÇÕ-íîîñ íýãòãýí ãàðãàäàã ñàëáàðûí ñòàòèñòèê ìýäýýëëèéã
àâ÷ íýãòãýõ íèéòäýý 16 ìàÿãòûã øèíý÷ëýí áîëîâñðîíãóé áîëãîõ,
öàõèì õýëáýðýýð áºãëºõ, òóñãàé çºâøººðºë ýçýìøèã÷äèéí
ìýäýýëëèéí ¿íäñýí ñàíòàé õîëáîõ, øèíý÷ëýí áîëîâñðîíãóé
áîëãîõ àæëûí õýñãèéã òîìèëîí àæèëëóóëàâ. Àæëûí õýñãèéí
áîëîâñðóóëñàí øèíý 16 ìàÿãòûí çàãâàð, áºãëºõ çààâàð,
õîëáîãäîõ ìýäýýëýë, òàéëàíã Äàðãûí Ǻâëºëèéí õóðàëä
òàíèëöóóëæ, õîëáîãäîõ ººð÷ëºëòèéã òóñãàí ïðîãðàìì çîõèîã÷
àæ àõóéí íýãæèä àæëûí äààëãàâðààð õ¿ëýýëãýí ºãñºí.
38
www.zipcode.mn
By visiting at www.zipcode.mn website hosted by the CRC, you will able to know the postal zip code.
ZIP code demarcates a country’s territorial boundaries and is efficient for Mongolian postal service.
www.happywebs.mn
This website provides to support proper use of internet and support the business activities of website
business providers as well as to create a healthy environment for fair competition in the sector and to
enforce related laws in a rapidly growing electronic environment.
www.black-list.mn
This website contains a list of institutions upon which the measures of restriction of access from Mongolia
has been applied by the conclusion and decision of the State inspector of the State Intellectual Property Office
due to the conduct of business that is in violation of the “Copyright and related rights law”, “Pornography
law”,”Protection of Children`s rights Law”,” Advertisement law”, ”Criminal Law”, ” Competition Law”,
”Consumer Protection Law” and CRC adopted rules, terms and requirements, international conventions and
treaties. CRC restricts access based on decisions and findings of State Intellectual Property Office inspectors
and other orders from related authorities.
CONSUMER PROTECTION AND QUALITY OF SERVICES
During the reporting period, CRC received and settled 50 complaints and comments received from the users, citizens,
and service providers.
According to the Law on Communications, CRC shall settle the disputes that arise between the license holder and user
in respect of the matters within the extent of its authority. In doing so, CRC identifies the critical criteria per nature of
the service provider’s business, monitors the quality of service and operation to ensure satisfaction and fulfilled interests
of the user.
Dispute and complaint resolution
CRC receives complaints, comments, and a dispute submitted by any user and service provider and settles them within
the extent of its authority and in accordance with the law. If the complaints and comments received during the reporting
period or 2017 would be divided into category, the majority of them would concern the interference of radio frequency,
cable TV, TV broadcasting and Internet.
Comments and complaints received from the service
providers
• License and agreement
• Delayed payments for inter-connectivity
• Continuation of operation while license suspended
The services received the most complaints
• Wireless Internet connectivity
• Quality of Cable TV services
• Contents of television and websites
• TV channels operation
• International data roaming fees and bill payments
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272
Resolution of complaints received via (11-11) call center of the Reformation Government
During reporting period or in 2017, the Government call center 11-11 received 186 complaints, comments, criticism and
gratitude concerning CRC. With the purpose of forming a State that is open and transparent to the citizens, the Reformation
Government established this call center to terminate the bureaucracy and receive and respond to the comments from the
citizens, who prefer timely service, via the following 10 channels (phone, in person, skype, e-machine, website, Facebook,
twitter, mobile, message and email).
The use of fully automated system would ensure that every request, comment, criticism, complaint and gratitude given
by the citizens to be received, transferred to the relevant bodies, the monitoring and implementation thereof would be
evaluated.
272
272
3
0
0
0
0
0
128
62
1
Monitoringofthecomments
Commentsbycategory
Commentsbycategory
OPEN DISCUSSION AND CONFERENCE – ROLE OF ICT IN ENHANCING ECONOMIC
GROWTH OF MONGOLIA AND FUTURE TRENDS
A conference held in “Soyombo” outlet of Tuushin hotel on 29 November
2017 was attended by over 180 guests and delegates, including those who
represent the state bodies, international organizations, business and non-
governmental organizations, and the service providers and users of the
ICT sector who will determine the future objectives and the functions and
roles of ICT sector in becoming a leader in Mongolian social and economic
development. They met to share their knowledge, define the sectorial and
inter-sectorial integrated policy and the perspective, and hold discussion
concerning the full utilization of the resources and capacity.
With the current development in the worldwide communication, information
technology, and postal service which advances not a daily basis, but on an
hourly basis, each country faces such new challenges as the need to make
[ICT sector] the means to support social and economic growth, to ensure integrated inter-sectorial policy and planning, to do research
world standard technical and technological achievements and promote their application and service, to improve the coverage and
quality of those services, and to create favorable business and competition environment. The fact that the phase of the growth and
revolution of the global communication, information technology, and postal service is measured by hour requires the policymakers and
the regulators to make appropriate, effective, prompt, professional, and timely decisions that comply with diverse interests. This open
discussion-conference has been a productive, whereby the status of the sectorial development and its further trend, as mentioned
above, and the ongoing works have been discussed and evaluated, the proposals and recommendations have been raised in respect of
further improvement of the policy, regulation, and legal environment, and gateways and solutions have been presented.
It is essential to introduce the achievements and advances of ICT sector into all sectors of society and economy, rebuild legal environment,
ensure integrated policy and planning, bring the integrated solution by the state and the relationship between the sectors to a new
level, and support partnership of the state and the private sector to ensure that the interests of all parties are met, let us share our
information and progress together toward the information society and knowledge-based economy…
Share knowledge, Prosper together…....
ICT EVENTS
Received complaints,
suggestions and
resolved status
TotalClosedOpen
QuicklyResolvedUnresolvedSlow
AppreciationComplaintPetitionTotal
ICT EVENT
Criticism
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THE SECOND MEETING BETWEEN THE ADMINISTRATIONS OF MONGOLIA AND
THE PEOPLE’S REPUBLIC OF CHINA ON RADIO FREQUENCY COORDINATION OF
TERRESTRIAL SERVICES IN THE BORDER AREAS
“The Second Meeting between the
Administrations of Mongolia and the
People’s Republic of China on Radio
Frequency Coordination in the border
areas” was held in Ulaanbaatar, Mongolia
from 1st to 3rd of a August, 2017. Chinese
Delegation was led by Mr. Runtian Kan,
Counsel of the Bureau of Radio Regulation
(BRR), Ministry of Industry and Information
Technology (MIIT), P.R.China. Mongolian
Delegation was led by Mr. Chinbat
Baatarjav, Chairman, Communications
and Information Technology Authority of
Mongolia (CITA), and S.Adiyasuren, the
Chairman CRC. During the conference, both
sides gave presentation on the outcome of
the first meeting, the national policy and
regulation on the planning, distribution,
and use of radio frequency. Parties also
exchanged views on the establishment of
a mechanism to coordinate the use of radio
frequency for 2G, 3G, and 4G system and the agendas of the upcoming World Radio-communication Conference 2019.
The exchange of views resulted in the signing of the protocol on radio frequency spectrum regulation and use in the border areas
between Mongolia and PRC. The protocol highlighted such matters as the necessity to have a frequency coordination in place in
the border area of the two countries, the signing of an agreement on the coordination of GSM system in the band of 900MHz
and CDMA system in the band of 800MHz as a top priority, the delivery by PRC of the draft agreement for CDMA system in
the band of 800MHz by the end of the first half of 2018, and maintaining of mutual control over short wave pursuant to Radio
spectrum regulation of ITU.
ICT EVENT
UNESCO (United Nations Educational, Scientific and Cultural
Organization) celebrates 13th of February as World Radio Day,
and the radio broadcasters and relevant state and non-state
organizations around the world organize variety of events
on this day. As proposed originally by the General Assembly
of the UN to proclaim World Radio Day, the resolution to
proclaim 13th of February as World Radio Day was officially
endorsed by the 67th session of the General Assembly on
14 January 2013. The theme for the 2017 edition of World
Radio Day was “Radio is You!”, a call for greater participation
of audiences and communities in the policy and planning of
radio broadcasting, mainly focused on radio program policies,
whereby the radio service providers respect the needs of the
public and audience, involving the audience and various social
groups extensively in the planning, making the grievance
WORLD RADIO DAY WAS HELD
ON 13 FEBRUARY 2017
procedures clear, self-reviewing of the programs, ensuring
that the audiences diverse views are heard on the radio,
and promoting the importance of radio broadcasting. The
celebration of World Radio Day by Mongolia is believed to
provide an excellent opportunity for radio to become the voice
of the audience and the public, to support proper development
of radio broadcasting that delivers diverse information and
views, to promote the value of radio, and to address the
emerging issue and development trend annually.
ICT EVENT
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RESEARCH OF MARKET CAPACITY FOR THE RADIO AND
TELEVISION INDUSTRY IN MONGOLIA
The Commission conducted a “RESEARCH OF MARKET
CAPACITY FOR THE RADIO AND TELEVISION INDUSTRY IN
MONGOLIA” in the fourth quarter of 2017.
The research work is intended to identify main factors that
influence the key players of the ICT sector and to evaluate
the current condition of the business environment for the
television and radio. As a result, we consider that the marketing
research work would be a significant contribution to provide
information necessary for creating legal environment and
determining regulatory measures aimed at promoting healthy
development of the broadcasting industry. In addition, more
comprehensive research on the television market share and
media users would be important for all the market players to
obtain necessary information.
Scope and coverage of the research is: it covered all the sector
players, including the most of the licensed nationwide and
local radio and television and cable channel service providers
and advertisers that constitute the principal revenue of the ICT
sector, as well as the viewers and listeners. In particular, the
research covered 97 percent of the televisions and channels
and 80 percent of the radios of Ulaanbaatar city, 80 percent
of the televisions and 70 percent of the radios in rural areas,
40 percent of the advertisers, and over 500 users and viewers.
The database used in this marketing research comprise data
originated from regular program and advertisement monitoring
for over 70 TVs in Ulaanbaatar city as well as the database
generated from the past 5 years of the TV program monitoring
for the television channels in Ulaanbaatar city carried out by
Maxima Media Company, and TV audience measurement
ratings based on People Meter technology. In the research, the
advertisers were selected as representatives picked from each
category of Maxima Media’s 2017 advertisement monitoring
data.
In addition, compared analysis of international media and
television market was considered within the scope of the
research work. The research also included the compared
study of the global television advertising market structure and
compared analysis, annual TV audience measurement data
issued internationally by Euro data, and TV market information
of nearly 30 countries.
Analysis of Users’ demand:
By this research, information regarding TV viewing and radio listening behavior and viewing choice of TV program and their
needs, media usage, customer behavior in Ulaanbaatar city and in rural areas (in aimag centers) was processed, and showed the
compared result.
Analysis of the TV market status:
The analysis included the number of TV channel, key players and the percentage of their viewers in the market, genre specified
programs, revenue and expenditure, profitability, amount of advertisement, demand and supply ratio of the TV programs, and
the human resources in the sector. The data in the research was compared and showed separately by each type of broadcasting
services, such as free to air TV and program genre specified cable channels in Ulaanbaatar and in rural areas (in aimag centers).
In the part of the analysis of the radio market status, it included and processed all the information related to the number of
radio, program structure, amount of advertisement, revenue and expenditure, profitability and loss, and the human resources. It
should be mentioned that the radio market has not been studied as much as the TV market has in the past and there was lack
of information and statistical data for comparison.
Therefore, this analysis is believed to be significant that it has studied the TV and radio market largely for the first time in
Mongolia and to be an effective study of the TV market.
Summary of the report and the result of the research are informed to the public via CRC quarterly magazine and CRC website.
ICT EVENT ICT EVENT
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“CYBER BULLYING” HAND DRAWING AND
ESSAY COMPETITION
Countries face an emerging issue concerning the reduction of the adverse impact of the online environment on children and
youth and the establishment of proper use of the online environment. This competition was organized to provide knowledge and
information concerning the adoption of appropriate use in the online environment for the young children and teenagers in order
for them to have self-respect and respect for others, the prevention of inappropriate treatment, and being free of cyberbullying.
3511 children submitted their works, and 4625 essays were received from all over the country for the hand-drawing and essay
competition announced the theme for “Cyberbullying.”
REGIONAL FORUM ON
“COMMUNICATIONS DEVELOPMENT-2017”
CRC has organized an annual regional forum on the
current policy, regulation, and development trend of the
communication and information technology sector since 2006.
Organized in Sukhbaatar soum, Selenge province under the title
of “Communication development-2017”, this regional forum
was intended for the state and private entities, license holders,
and individuals. Over 120 delegates and guests representing
the business entities and citizens who provide communication
and information technology service nationwide and the central
Mongolian region, including the territory of Bulgan, Darkhan-
Uul, Khuvsgul, and Selenge provinces, participated in the
forum and discussion.
TRAINING SEMINAR
TRAINING SEMINARICT EVENT
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The primary purpose of this year’s plan, as organized customarily
by CRC, is to introduce the sectorial policy, regulatory trends,
regulations as implemented in 2017-2018, technological
advancements and the summary of studies and analysis
concerning the introduction thereof, as well as the operation,
reports, information, implementation of the resolutions and
decisions of CRC, and newly adopted legislation.
Further, the results of the planned inspection carried out
amongst those who operate the business of communication
and information technology in the central provinces was
presented. A session of professional and methodological peer-
to-peer advice was held, and the state and private operators
and license holders had an exchange of views and addressed
the encountering problems.
The key highlights of this Conference include the attendance
of the representatives of the license-holding major companies,
which provide statewide service, and the professors and
teachers of the School of Information and Communication
Technology to hold a general discussion and give updates,
advice, and recommendations in respect of the Communication
and information technology sector.
WORKSHOP ON
“RADIO FREQUENCY - HUMAN HEALTH, MASTER PLAN AND NETWORK OPTIMIZATION”
CRC held a workshop on “Radio frequency-human health, master plan, network optimization” in “Suld” outlet of “Tuushin”
hotel on 29 November 2017. The workshop was featured by the presentations, including the “Optimal use of radio network with
low cost of maintenance and service” given by Balamurgan Ramoo, the Asia-Pacific regional Sales Director of the Polish DataX
company, the “Report -Master plan for spectrum management of Mongolia” prepared within the scope of consulting service by
the International Telecommunication Union given by Ch. Terbish, the expert of the Department of Radio Frequency Regulation
and Monitoring Department and the “Radio frequency and health” given by Ch.Enkhbold, a senior expert of the Radio Frequency
Monitoring Center of the department.
The workshop was attended by 33 delegates representing 16 institutes, including the Communications and Information Technology
Authority [CITA], mobile operators, and wireless internet providers.
TRAINING SEMINAR TRAINING SEMINAR
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FORUM ON
“DEVELOPMENT- COMMUNICATION, POSTAL SECTOR REGULATION-2017”
The Communications Regulatory Commission successfully organized “Postal Sector Regulation-2017” forum and open discussions on
November 14, 2017 in Ulaanbaatar city, jointly with postal service providers, stakeholders and governmental organizations involved in the
sectorial service and postal production.
During the forum, participants conducted discussions on “The development of E-commerce impact to the postal sector and future
role of the post”. Participants discussed the issues concerning international postal logistic service, international and domestic postal
transportation, terminal services and impact of the free delivery to the postal sector. The discussions result reflected in drafting 2018
plan for participants.
At the end of the forum, the certificate of completion for technology operation to the attendees. The CRC successfully organized the
postal technology certified training for 54 postal sector employers and 36 postal license holders
Mr Brahima Sanou, Director of the ITU Telecommunication
Development Bureau (ITU-D) and Mr. Ioane Koroivuki,
Regional Director of Regional Office for Asia and The Pacific
visited Mongolia with the invitation of the Communications
Regulatory Commission from 24-25 August, 2017.
On behalf of the CRC, Mr. S.Adiyasuren, CRC Chairman and
CEO extended congratulations on the 25th Anniversary of
the Telecommunication Development Sector of ITU for its
remarkable achievements.
Beginning of the meeting, Mr. Brahima Sanou expressed his
gratitude to the CRC team for the warm hospitality and em
phasized his first visit to Mongolia is particularly special for the
reason that a major contribution of CRC in accelerating the
development of the Mongolia’s ICT sector, the sectorial role
and leadership in socio-economic growth, rapid development
of ICT sector and CRC’s active cooperation as a member of
ITU-D sector.
During the meeting, an introduction was made from CRC team
on its mission, responsibilities, internal structure, international
cooperation, ongoing national projects, current condition of
regulatory and legal environment, and further action plan.
The parties exchanged view, conducted discussions on their
interested questions and opportunities to expand cooperation
further.
During the visit, Mr. Sanou and Mr. Koroivuki met with
representative of the Cabinet Secretariat of Mongolia,
representatives of the ICT sector such as Communications and
Information Technology Authority, Information Communication
Network Company, Skytel LLC, Mobicom Corporation, Unitel
LLC, G-Mobile LLC representatives to exchange of views aimed
to promote public-private partnerships and cooperation.
In 1964, Mongolia became member state of the ITU. The
Communications Regulatory Commission has been a member
of the Telecommunication Development Bureau (ITU-D), since
May 28, 2007.
DIRECTOR OF THE ITU TELECOMMUNICATION DEVELOPMENT BUREAU AND
DIRECTOR OF REGIONAL OFFICE FOR ASIA AND THE PACIFIC
VISITED THE CRC
INTERNATIONAL RELATIONS
INTERNATIONAL RELATIONS
TRAINING SEMINAR
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ITU REGIONAL DEVELOPMENT FORUM-2017 FOR ASIA-PACIFIC REGION
WAS SUCCESSFULLY ORGANIZED
ICTs for Sustainable Development in Asia and the Pacific
20 March 2017, Bali, Indonesia
ITU Regional Development Forum for Asia and the Pacific
The ITU “Asia-Pacific Regional Development Forum-2017 (ITU RDF-2017) with the theme “ICTs for Sustainable Development in
Asia and the Pacific” and the ITU Regional Preparatory Meeting (ITU RPM-2017) for ITU World Telecommunications Development
Conference WTDC-2017 was held successfully from March 20-23, 2017 in Bali, Indonesia.
These both forum are being organized at the kind invitation of the Ministry of Communication and Information Technology of
the Republic of Indonesia.
INTERNATIONAL RELATIONS
Purpose of Regional Development Forums was to provide
an opportunity for high-level dialogue, cooperation and
partnerships among telecommunication stakeholders. In this
forum than 280 representatives including regional 27 member
Administration or ICT Policy-makers, 9 sector members
Regulators, industry, international organizations such as UNDP,
ESCAP, UNESCO, academics and NGO have participated and
were discussed regional ICT sector development aspects defined
by the ITU PP-2014 on specific regional telecommunication
and ICT issues.
Representative from Mongolia, Chief-Secretary of the
Communications Regulatory Commission Dr.Naranmandakh
(Ph.D.) was participated “Partnerships on Regional Initiatives
to promote the achievement of the UN SDG”, “Harnessing
ICTs for an inclusive and sustainable connected society :
Opportunities and Challenges”, “Stimulating innovation for
digital economy: SMEs, Accelerators, incubators, digital skills
and fostering national technology champions” (4 plenary and
2 ad-hoc sessions) and expressed own positions and comments
related to the ICT Sector priority areas between 2017-2018 year
and planned project programs in the Asia and Pacific region.
Also, he mentioned that policy and regulatory initiatives
undertaken in Mongolia linking them to the objectives and
outcomes related to the ITU Asia-Pacific Regional Initiative on
Policy and Regulation as adopted by WTDC 20148 Dubai, as
well noted the need for regulators to consider moving towards
MDG goals adopted by the UN.
The Regional Preparatory Meeting (RPM) aims at engaging the
membership in the preparations of the World Telecommunication
Development Conference 2017 (WTDC-17) in order to achieve
regional coordination before the September, WTDC-2017
conference. This the ITU RPM-2017 was discussed outcomes
and recommendations of Regional Preparatory Meetings PP-
2020 and WRC-2021 (ITU ASP RPM for PP-2016, WRC-2016,
WTSA-2016) and Implementation status of the Asia-Pacific
Regional Initiatives approved by the ITU PP-2014. As well as,
the forum formally approved draft document from Asia and
Pacific Region for the WTDC-2017 Declaration (forthcoming
September 2017), Streamlining WTDC Resolution ITU Strategic
Plan 2020-2023.
During the forum, Dr.Naranmandakh conducted discussions
with representatives such as Director of Telecommunication
Development Bureau (ITU-BDT) Mr. Brahima Sanou about
his visit to Ulaanbaatar, Mongolia, Mrs Farida Dwi Cahyarini,
Secretary-General, Ministry of Communication and Information
Technology, Republic of Indonesia, Dr.Kim, Chief of ITU
Innovation division8 Regional Director ITU Regional Office
for Asia and the Pacific (ITU-ASP) Mr. Ioane Koroivuki, Head
of ITU Area Office for South East Asia Ms. Aurora A Rubio,
Chief of the ICT and Development Section of the Economic
and Social Commission for Asia and the Pacific (ESCAP)
Mr.Atsuko Okuda, Development Director (Asia-Pacific
Network Information Centre-APNIC)Mr.Dunkan, and also he
was meet and discussed Mongolian Proposal on IPv6 training
with Ms.Areewan, SG (APT), Dr.Park, Director of Project
Development (APT), and delegations from The Republic of
Korea, China, Japan, Thailand, India, Kirgizstan and exchanged
views on future prospects for further cooperation.
Reports and outcomes of ITU RDF-2017 and ITU RPM-2017
will be presented and consolidated at the inter-regional
coordination meeting and discussed at TDAG 2017 in May. The
outcomes of TDAG will be submitted to WTDC-17 in September
as draft documents for consideration.
INTERNATIONAL RELATIONS
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DIGITAL BROADCASTING SYMPOSIUM - 2017
BY ASIAN BROADCASTING UNION
Asian Broadcasting Union - Digital Broadcasting Symposium 2017 took place from 6-9 March, 2017 in Kuala Lumpur, Malaysia.
Approximately, 1150 participants from 60 countries representing 384 organizations attended the 13th edition of the symposium.
The event was also opportunity for industry players to showcase their latest products and services with 60 companies showcasing
their products and solutions.
The 4 day event with the theme “Digitise, Digitalise and
Dominate” emphasized the importance of embracing
digital technologies and solutions by the ABU Secretary-
General Dr. Javad Mottaghi during the symposium. More
than 70 eminent speakers presented at the 12 conference
sessions and 14 workshops covering a wide array of topics
of interest to broadcast and media industry.
DAB workshop at ABU DBS 2017 discussed the recent
progress of DAB development, hybrid radio, the business
case of implementation of DAB, and the benefits of DAB
in smartphones. The workshop featured three breakout
sessions, during which delegates discussed the key aspects
of DAB rollout: regulation, technology and developing new content. Converged new era makes challenges for traditional media
players and require to change their way of running businesses and the way of thinking.
INTERNATIONAL RELATIONS
The 21st Meeting of the APT Wireless Group (AWG-21) was held from 3 to 7 April 2017 in Bangkok, Thailand. The aim of the
AWG is to support development of new wireless technologies and related applications and to implement efficient technical
solutions with regional and global harmonization of radio spectrum allocation in the Asia Pacific region. In accordance with
agenda items of World Radiocommunicaton Conferences, AWG performs technical related studies to provide APT Preparatory
Group in order to prepare APT common proposals to provide member states of APT.
CRC DELEGATE PARTICIPATED IN THE “21ST MEETING OF THE APT WIRELESS GROUP”
IN BANGKOK, THAILAND
The 21st Meeting of APT Wireless Group (AWG-21)
3 - 7 April 2017, Bankok, Thailand
INTERNATIONAL RELATIONS
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During AWG-21, CRC delegate focused to intend working group technology related aspects. The WG-Tech reviewed and updated
its all documents for one Sub-working group and five task groups those are IMT-SWG, CRS/SDR, FWG TG, ITS TG, SRD TG and
WPT TG.
Five APT members responded to the questionnaire “Survey of usage and future plan of frequency bands in relation to studies
on WRC-19 agenda item 1.13 in Asia-Pacific region” and APT/AWG report was updated. AWG-21 proposed to recirculate the
questionnaire and extend the deadline for responses to no later than the 23rd meeting of AWG in 1Q 2018. Three members of
APT/AWG (INP-30(CHN), INP-39 (KDDI), and INF-13 (Qualcomm)) introduced presentations their on-going activities on “5G and
IMT-2020” in Sub-WG IMT.
INTERNATIONAL RELATIONS
The Chairman of CRC, Mr. Adiyasuren Saikhanjargal met the IITP
(Institute of information and technology promotion) delegations
lead by the President Mr. Sang-Hong Lee, The Republic of Korea
on May 15th, 2017 in Ulaanbaatar
The delegations of the IITP invited by the Communications
and information technology authority (CITA) and the National
Information Technology Park of Mongolia for the purpose
to officially conduct the Test of Practical Competency in ICT
(TOPCIT) and further strengthen cooperation in ICT sector.
During the meeting at CRC, the two sides exchanged views
on cooperation in potential areas such as supporting human
resource development, standardization, ICT related research and
development in the future.
CRC RECEIVED DELEGATIONS FROM THE INSTITUTE FOR INFORMATION & TECHNOLOGY
PROMOTION, THE REPUBLIC OF KOREA
INTERNATIONAL RELATIONS
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A Memorandum of Understanding was signed between the CRC, Mongolia and the National Broadcasting and Telecommunications
Commission of the Kingdom of Thailand on May 08, 2017 aimed at promoting the exchange of information concerning the two
sides’ respective experience in the regulation of the communications industry.
The MOU encourage and support the cooperation in the areas involving on management and allocation of radio spectrum,
Regulation of communications markets, Consumer protection in relation to communication services, Promotion of technical
innovation in the communications field, International cooperation in the framework of ITU and other issues.
MOU SIGNED
BETWEEN CRC, MONGOLIA AND THE NBTC OF THAILAND
On 24 May 2017, Senior Statistician Mrs. Esperanza Magpantay,
Programme coordinator Mr. Wisit Atipayakoon from International
Telecommunication Union (ITU) and Principal officer Mr. Koya Hock
Eng, H E Consultancy visited at the CRC to meet officials and
experts.
The main purpose of the ITU experts to Mongolia were to invited
to take place in the “National Training Workshop on ICT Statistics”
from May 22-23, 2017 in Ulaanbaatar, Mongolia organized by the
Communications and Information Technology Authority (CITA),
Communications Regulatory Commission (CRC), the National
Statistics Office (NSO) of Mongolia and hosted by the Ministry of
Foreign Affairs.
In beginning of meeting, a Director-general of the Market and Tariff Regulation Department Mr. Erdenebulgan Chogloo expressed sincere
gratitude to the ITU experts for organizing valuable workshop and sharing presentations, holding discussions covering current challenges
that stakeholders face in collecting data in producing quality statistics.
During the meeting, the sides exchanged the views on methods to support in producing international level statistics in ICT sector. Mrs.
Esperanza Magpantay shared her recommendations and views according to the questions raised from the CRC experts participated the
meeting.
Currently AWG has three working groups which are consists of several sub-working groups and task groups such as WG on
spectrum related aspects, WG on technology related aspects, and WG on service and applications related aspects.
CRC OFFICIALS HOLD A MEETING WITH EXPERTS FROM INTERNATIONAL TELECOMUNICATION UNION
INTERNATIONAL RELATIONS
The communications and information technology sector
in Mongolia is considered the most liberalized sector in the
country. The mobile service tariff and products provided to
the market are often dependent on how costs are calculated.
The Government of Mongolia has set a policy and programme
to develop the telecommunications sector rapidly, encourage
“COSTING AND PRICING INFRASTRUCTURE” WORKSHOP
JOINTLY ORGANIZED BY CRC AND ITU
TRAINING AND DEVELOPMENT PLAN
TRAINING AND DEVELOPMENT PLAN
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new technological advances to all social and economic spheres
which promote sustainable development.
The rapid technological advancement is causing convergence in
technologies. As a result, this is not only bringing new trends
in social, economic, business sectors and consumers level, but
also serving as driving force to the economic growth which in
turn is causing the concentration and converge of large service
providers to expand.
As part of capacity building plan, the workshop on “Costing
and Pricing Infrastructure” organized by the Communications
Regulatory Commission in cooperation with the International
Telecommunication Union (ITU), supported by the Government
of Australia from 24-27 October, 2017 for the first time in
Mongolia. Over 80 economists and experts from various
organizations including mobile operators, regulatory body,
administration of ICT sector, other relevant stakeholders
participated in the workshop delivered by world leading
telecommunications regulatory expert Mr. David Rogerson
delivered the capacity building workshop.
The outcome of the workshop was significant as it explains the
shifts from the traditional costing model that calculates costs
by each individual service to models that set prices and tariffs
by allocating costs to services that are integrated.
Moreover, the content of the workshop was designed in
accordance with the host country’s current ICT sector’s
development index, regional characteristics and covered issues
that participants raised during the training.
TRAINING AND DEVELOPMENT PLAN
SEMINAR ON “ICT STANDARDIZATION AND CONFORMITY ASSESSMENT- 2017”
On the occasion of 50th anniversary of training specialists with higher education on communications` technology, 80th anniversary
of training specialized technicians on Communication technology engineering, CRC organized a seminar “Standardization and
Conformity assessment on telecommunication sector-2017” jointly by the Institute of Communication and Information Technology,
Mongolian university of science and technology of Mongolia.
Mr. S.Adiyasuren, the Chairman of CRC, Prof. B.Ochirbat, Director of the Mongolian University of Science and Technology and
the Deputy Director, Ph.D. Prof. B.Sukhbat, and Prof. Ch.Chuluunbandi, Deputy Director of SICT participated in the seminar and
gave opening speeches. In Mr. S.Adiyasuren`s opening speech it is emphasized “ although our country is not manufacturing
communications equipment, importance of standardization and conformity assessment is increasing in order to introduce
advanced technologies and new services in timely manner. This seminar will bring valuable suggestions and comments from
participants-academics, licensees and consumers for CRC to enhance the regulatory activities in the further.
TRAINING AND DEVELOPMENT PLAN
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APPENDIX
№
CRC Resolution
Number
Date of
Approval
Name of Regulations and Guidelines, Procedures,
Terms and Requirements, and
Other Documents
Approved Resolution
1 Resolution 01 2017.01.31 Amendment of Procedure on Commission Board Meeting
2 Resolution 02 2017.01.31
Amendment of Resolution
(CRC Resolution No.44, 2016)
3 Resolution 03 2017.01.31
Amendment of Resolution
(CRC Resolution No.21, 2015)
4 Resolution 04 2017.01.31 Approval of the USOF Amount for 2017 year
5 Resolution 05 2017.01.31
Issuing of Licenses, Amendment, Restoration, Suspension and Annihilation
of Licenses
LIST OF RESOLUTIONS APPROVED
BY THE COMMISSION MEETING IN 2017
APPENDIX-1
APPENDIX-1
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6 Resolution 06 2017.02.24 Issuing of Licenses, Amendment, and Annihilation of Licenses
7 Resolution 07 2017.02.24 Annihilation of Licenses
8 Resolution 08 2017.02.24
Amendment of Radio Frequency License and Service Fee
(Radio Frequency Utilization License and Service Fee)
9 Resolution 09 2017.03.31
Approval of the Regulation and Technical Terms for Radio Frequency Band
2300-2400MHz
10 Resolution 10 2017.03.31
Approval of the Regulation and Technical Terms for Radio Frequency Band
2500-2690MHz
11 Resolution 11 2017.03.31
Approval of the Radio Frequency Allocation Plan and Technical Terms for
Handheld Stations
12 Resolution 12 2017.03.31 Issuing of Licenses, Amendment and Annihilation of Licenses
13 Resolution 13 2017.04.14 Amendment of the License Classification
14 Resolution 14 2017.04.14 Issuing of Licenses, Amendment and Restoration of Licenses
APPENDIX-1
15 Resolution 12/15 2017.04.14
Amendment of Procedure on Election Campaign Broadcasting and
Monitoring by Radio and TV
(Joint Resolution No.29/17: General Election Commission and
Communications Regulatory Commission)
16 Resolution 16 2017.04.28
Renovation of Regulations
(Attachment-1: General Requirements on Network Interconnection and
Revenue Sharing Principles, Attachment-2: General Requirements on
Interconnection Between Postal Networks and Revenue Sharing Principles)
17 Resolution 17 2017.04.28 Issuing of Licenses, Restoration and Annihilation of Licenses
18 Resolution 18 2017.04.28
Approval of Methodology
(Methodology for Calculating and Setting-Up the Tariff of Communications
Services)
19 Resolution 19 2017.05.31 Approval of Regulation Service Fee
20 Resolution 20 2017.05.31
Announcement of Tender
(FM Radio Frequency Utilization and Service in Ulaanbaatar)
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21 Resolution 21 2017.05.31 Resolution on the CRC Asset Management
22 Resolution 22 2017.05.31 Issue of Licenses
23 Resolution 23 2017.05.31 Amendment of Licenses
24 Resolution 24 2017.05.31 Restoration of Licenses
25 Resolution 25 2017.05.31 Annihilation of Licenses
26 Resolution 26 2017.06.30
Annihilation of Resolution
(Resolution No.78, 2012)
27 Resolution 27 2017.06.30 Issue of Licenses
28 Resolution 28 2017.06.30 Amendment of Licenses
29 Resolution 29 2017.06.30 Restoration of Licenses
30 Resolution 30 2017.06.30 Annihilation of Licenses
31 Resolution 31 2017.06.30
Approval of the Radio Frequency Allocation, Technical Terms and Conditions
for Handheld Radio Stations
32 Resolution 32 2017.06.30
Approval of the Radio Frequency Allocation, Technical Terms and Conditions
for Radio Relay Stations
APPENDIX-1
33 Resolution 33 2017.06.30 Resolution on the CRC Asset Management
34 Resolution 34 2017.07.28
Approval of Tariffs
(Bundled Tariffs for Mobile Service)
35 Resolution 35 2017.07.28 Issue of Licenses
36 Resolution 36 2017.07.28 Amendment of Licenses
37 Resolution 37 2017.07.28 Amendment of Licenses
38 Resolution 38 2017.08.30 Issue of Licenses
39 Resolution 39 2017.08.30 Amendment of Licenses
40 Resolution 40 2017.08.30 Issue of Licenses
41 Resolution 41 2017.09.28
Approval of the Radio Frequency Allocation, Technical Terms and Conditions
for Wi-Fi Radio Stations
42 Resolution 42 2017.09.28
Approval of the Radio Frequency Allocation, Technical Terms and Conditions
for TV Broadcasting Stations
43 Resolution 43 2017.09.28
Approval of the Registration Procedure of Transmitting and Receiving
Antenna Facilities
44 Resolution 44 2017.09.28
Approval of the Radio Frequency Allocation, Technical Terms and Conditions
for Near Field Communications (NFC)
APPENDIX-1
