VMWare View 4

Reg Hall
VMware View 4 Senior Systems Engineer VMware

Built for Desktops reg@vmware.com

AGENDA

The Desktop Revolution is Here
What is Driving the Virtual Desktop?
p
VMware View 4 Built for Desktops
VMware View 4 Deployment
VMware View 4 Next Steps
Q&A

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

The Desktop Revolution is Here

What keeps you up at night?

Information and data is our most
We spend too
important asset.
p p
much time recovering
How do I maintain or improve
desktop management when
I’m required to do lost data from stolen laptops.
more with less?

Windows 7 is
here, I need to
I spend a lot of prepare for it!
ti d kt
time on desktop
support calls. But I
really need to focus on
strategic IT initiatives that
really add value.
It i diffi lt t respond
is difficult to d
quickly when employees are mobile and
scattered across the world.


The costs of managing PCs is staggering

For every $1 spent on hardware,
companies spend $3 to manage…
i d t

creasing IT costs
s
$3
$3

$1

Inc
CAPEX OPEX IDC Study 2009
Source:


Desktop virtualization is the answer now
“…Conditions are ripe
for virtual PCs…”
—Wall Street Journal
Lower TCO by 50%

Ease Windows 7 migration

Technology i ready
T h l is d

User adoption on the rise

Broad partner ecosystem support


VMware is the leader in desktop virtualization

VMware
2009 PColP 1st

Most proven, mature
technology
gy 2008

VMware
Over 1 million seats sold, 2006 VDI 1st

7000+ customers
2004
Over 1700 channel
partners selling View 2001 ESX VMware
1st

Broadest technology 2000
ecosystem
VMware
1999 Workstation 1st


What it is Driving the Virtual Desktop

The desktop dilemma: User Freedom vs IT control

User IT

Anytime, anywhere access Increasing IT costs

Device, OS and apps diversity Security and compliance risks


Device-centric computing is the problem
Components (Apps OS profile and data) bound to device
(Apps, OS,

Data


Virtualization unlocks components
Freedom for users efficiency and control for IT
users,

Data


Enables IT to deliver desktops as a managed
service

Profile
Deliver Desktops as
a Managed Service Persona Apps OS
Persona Persona Persona

Data Apps Apps Apps
OS OS OS
Benefits
• Automated
Persona
Management
• Security & Apps
What doesData
it mean? Compliance OS
• Central Management • Reduced
• Dynamic Assembly Costs
• Personal Desktops


Requirements to deliver desktops as a service

User Experience
Display, Multimedia,
Display Multimedia
Peripheral, Offline

Management
Image, Apps, Persona, Platform
Provision, Deploy, Broker
Provision Deploy Broker,
Security

Platform

Server, Client, Mobile


VMware View 4
Built for Desktops

Built to deliver desktops from platform to protocol
VMware View 4.0

User Experience
Delivers Superior User Experience
p p

osts
Seamless Task Worker LAN, WAN,
PC Experience to Power User and Offline

duces IT co
Management
Simplifies Desktop Management
Quick and Easy Simple, Secure, 50% TCO
Deployment Scalable Reduction

Red
Platform
Standardize on Leading Platform
Mitigate High High VM
Risks Availability Density


View 4 helps reduce IT costs
CAPEX Savings
50% More VMs per server Reduce Desktop TCO by
up t 50%
to
70% Reduction in storage costs

OPEX Savings
50% Average fewer help desk calls

55% Less desktop management time

Efficiency Savings
68% Reduced downtime

Ability to provision users in minutes

Simplified regulatory compliance

Delayed hardware refresh


VMware View 4 platform features
VMware View 4.0

User Experience
PCoIP Protocol
PC IP P t l
View Multimedia
View Display
View Direct
View Print
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform Features
Availability
Scalability
S l bilit
vSphere for Desktops
Performance


Integrated with proven, mature platform of vSphere

Seamless integration

Tuned and optimized specifically for
hosting i t l desktops
h ti virtual d kt

Mostly widely deployed virtualization
platform

Over 150,000 customers worldwide


Providing higher levels of desktop availability Availability

Reduce downtime for
desktops
• High Availablity (HA),
VMotion,
VMotion Storage
Vmotion, Fault
Tolerance

Protect critical data and Increase Desktop Availability
information
o at o
• Automated backup and
data sync


Extend enterprise scalability to desktops Scalability

Reduce VM memory requirements for
better consolidation and red ced costs
Flexibility
Fl ibilit reduced
• Memory Over-commit
Increase VM density and reduce
storage costs to keep overall solution
cost down
• Improved VM to LUN Ratio

VMware View 4 supports 50%
more VMs per server than
p
View 3


Optimize for desktop delivery Performance

Automatically balance desktops across
servers for optimal performance
• Distributed Resource Scheduling
(DRS)
Improve performance for large
concurrent VM boot up
Improve performance for VM suspends
and resumes to ensure desktop
responsiveness


The VMware View 4 platform benefits
VMware View 4.0

User Experience
PCoIP Protocol
PC IP P t l
View Multimedia
View Display
View Direct
View Print
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform
Benefits
Mitigate risks with proven leader
High desktop availability
High VM density


VMware View 4 management features
VMware View 4.0

User Experience
PCoIP Protocol
PC IP P t l
View Multimedia
View Display
View Direct
View Print
Offline

Management Features
Provision, deploy and manage
View Manager
desktops
View Composer
vCenter
Single image management
ThinApp Application virtualization
Platform



Provision
Provision desktops in minutes Desktops
p

Automate provisioning
from template
On-demand provisioning View Manager

Multiple types of desktops
Persistent, Non-
persistent,
persistent Individual
Apply group policies Template

Banner Health was able to vCenter
p
provision 2600 users in
under 10 days.


Deploy the simplest and fastest solution Deploy Desktops

VMware View 4.0 6 steps to implement
Install
Install Vi
I t ll View Define
D fi CS
Create SQL DB Install AD Connection Install License
Composer Admin
Server

Other Vendors 15+ steps to implement

Create… Install… Install… Build… Build…

Configure… Install… Run… Run… Install…

Run… Install… Install… Configure… Install…

VMware View is easier to deploy and manage than competitive offerings
—The Tolly Group


Use a simplified administrative interface Manage Desktops

View Manager interface to entitle users, set policies and more


Deliver highly secure desktops to users Manage Desktops

Data stored in
datacenter
SSL encrypted
connection
Optional integration
with SecurID for two
two-
factor authentication
Support for Smart
pp
Card authentication


Extend View to legacy deployments Manage Desktops

Broker secure connections to
other platforms
• Terminal servers
• Blade PCs
Bl d PC
• Physical PCs
Balance loads of multiple
terminal servers
Monitor and audit within View
Manager


Rely on enterprise class scalability Manage Desktops

Manage more than 1,000
hosts and up to 5000 VMs
per vCenter instance
Save and replicate server
S d li t
profile configurations for
faster desktopp
provisioning and
deployment

vCenter

Enterprise Class Scalability


Optimize image management with View Single Image
Management
g
Composer
User Data Disk
• Persistent disk to store user data and
User Data
settings User Data
• Consistent user experience while
maintain tight control and compliance
Application
Application
pp
Base Image
• Highly managed OS disk
• Reduce provisioning time Operating System
Operating System
• Simplified updates and patches


Single Image
Optimize storage with View Composer Management
g

Traditional VDI View Composer

VMware View helps reduce
storage costs by 70%


Single Image
Optimize desktop image management with
p p g g Management
g

View Composer
Manage thousands of desktops
g p Image Updates
g p

Streamline desktop management with
View Composer
• Quick provisioning
• S p y
Simplify update, patch, and upg ade
patc , a d upgrade
activities while retaining user settings
• Guarantee updates are applied to every
p pp y
desktop


Use ThinApp for application virtualization Application
Virtualization

Features
Ope at g Syste
Operating System
Decouples applications and data from OS
Application Application
Uses agent-less architecture App
App
Files Files
Provides id l tf
P id wide platform and application
d li ti
support
Plugs into existing application
management tools

Benefits
Application Application
Minimizes the number of desktop images sandbox sandbox
managed
VOS VOS
Streamlines application patch updates
Allows the use of multiple versions of Operating System
applications


Application
Simplify application patching and updating Virtualization

Traditional VDI VMware View Composer Redirect all application
“writes” to the user data disk,
by default
Reduce the number of
master images and size of
g
base disk
Provide simplified
entitlement, deployment, and
, p y ,
management of applications
Seamlessly update users
R d t t
Reduce storage costs

“Application updates
non-event
are kind of a non event
now…”
Norton Healthcare


VMware View 4 management benefits
VMware View 4.0

User Experience
PCoIP Protocol
PC IP P t l
View Multimedia
View Display
View Direct
View Print
Offline

Management Benefits
Quick and easy deployment
y p y
View Manager
View Composer
Simple, secure, and scalable
vCenter
ThinApp
50% TCO reduction

Platform



VMware View 4 user experience features
VMware View 4.0

User Experience Features
PCoIP Protocol
View Multimedia
Display Protocol
View Display
View Direct
Seamless Desktop Experience
View Print Flexible Desktop Access
O
Offline
e

Management

View Manager
View Composer
vCenter
ThinApp

Platform



Provide a superior experience from Display Protocol
LAN to WAN using PCoIP
• Built for desktops
• Designed for the LAN or
WAN
• Uses end-to-end software
implementation
• Superior desktop experience
from task worker to power
user
• Flexibility to address the
widest variety of use cases


Seamless Desktop
Provide a seamless desktop experience Experience
p

Rich media Productivity
and graphics applications

Multimedia
u ed a
redirection

Progressive build USB
of graphics redirection


Flexible access to desktops from Flexible Desktop
Access
multiple devices

Native Windows Client Browser Access Thin- Client Support

Thick clients or Browser access on
Broad industry support
refurbished PCs Windows,
Windows Linux and Mac


Flexible Desktop
Enable offline access and mobility Access
Offline is currently experimental

Check out
Check-out hosted VM to local
physical computer
Extend security and encryption
policies
“Heartbeat” back to the
datacenter; administrators can
deactivate if necessary
d ti t
Check in the delta only


Deliver superior user experience across Flexible Desktop
Access
the enterprise
Task Knowledge Power Mobile
Workers
W k Workers Users Users

Static desktop Personalized Device flexibility Device flexibility
Repetitive tasks desktop 24x7 access Disconnected
Few apps Rich user
c use Custom apps Multiple apps
experience Install Best user
Multiple apps requirements experience across
Best user all apps
pp
experience Remote office
across all apps


VMware View 4 user experience benefits
VMware View 4.0

User Experience Benefits
PCoIP Protocol
View Multimedia
Seamless user experience
S l i
View Display
View Direct
Task worker to power user support
View Print LAN, WAN, and offline access
Offline

Management

View Manager
View Composer
vCenter
ThinApp

Platform



VMware View 4 is built for desktops
VMware View 4.0

User Experience
PCoIP Protocol Delivers Superior User Experience
p p
View Multimedia

osts
View Display Seamless Task Worker LAN, WAN,
View Direct PC Experience to Power User and Offline
View Print

duces IT co
O
Offline
e

Management
Simplifies Desktop Management
View Manager
View Composer Quick and Easy Simple, Secure, 50% TCO
vCenter Deployment Scalable Reduction
ThinApp

Red
Platform
Standardize on Leading Platform
Mitigate High High VM
Risks Availability Density


Customers use VMware View in a variety of ways

Desktop Business Desktops as a Remote or Branch
Windows 7
Continuity and Secure, Managed Offices and Secure
Migration
g
Disaster Recovery
Di t R Service
S i Remote A
R t Access

Provide a continuous Eliminate the need for Provide offshore Reduce high costs, and
availability of desktops moves, adds, or developers control pplication compatibility
Provide a cost- changes while keeping IP in the with OS migrations
effective, simpler, and Allow third parties to data center Extend life of existing
more reliable disaster access corporate Expedite integration of desktop hardware to
recovery solution applications in secure, companies in mergers access virtual Windows
controlled way and acquisition PC desktops
scenarios Reduce application
conflicts and costly
application porting


How customers typically start: stage 1

Individual Individual
Users Desktop VMs

Pilot group of
50–500 users
Each user gets a
g
dedicated desktop
Leverage existing
View Manager
processes and
d
management


How VMware View solution evolves: Stage 2

Individual Pool of Virtual
Users Machines

Persistent pool
p
desktops
Virtual machine
allocated and
dynamically
personalized View Manager


How VMware View solution evolves: Stage 3
External View Individual Pool of Virtual
Users Manager Users Machines

View View
Manager Manager

Stream Applications

ThinApp


Windows 7 migration using View 4
VMware View—
Traditional
User-Centric Computing
Centralized

LAN
WAN

Clones

Parent Image

Local install Central install
a d a e upg ades
Hardware upgrades o d a d a e upg ades
Avoid hardware upgrades
Individual images VMware View can help Fast provisioning
delay a hardware refresh


University of Toledo
Challenges
“VMware View really extends
Limited IT resources
Difficult to secure information on local hard drives
the boundaries of the university
Time consuming application upgrades
out to our students wherever
tt t d t h
Limited availability for student lab time
they are—students can access
No remote access to applications or University resources their H drives, applications, and
network resources even if
Solution they’re off campus.”

VMware View with View Composer and ThinApp —Joshua Spencer,
ThinApp on shared network drive Desktop Development,
Thin clients on campus
University of Toledo
Both LAN and WAN access

Results
Over 2000 computers have access to over 30 virtual apps through ThinApp
500 virtual desktops
Student labs now available 24 x 7 x 365 from any network connection
Upgrades with Thin App take five minutes from single point
Able to provision virtual desktop in under two minutes


Norton Healthcare
Challenges
“Our physicians could go to
Current architecture was Citrix XenApp with thin clients and wireless carts
a thin client, login, access a
Poor performance and some apps were not available in this model
p pp
patient list and then walk
Providers wanted a similar experience to a normal PC
down the hall to another
High number of support calls
thin client, and their patient
list would be right where
Solution
S l ti they left it. The staff
recognized the benefit of
VMware View with View Composer
Re-use Thin Clients on wireless carts onsite
that capability immediately.”
Both LAN and WAN access
—Brian Cox
Director of Customer
Results Service, Norton Healthcare
950 virtual desktops in production
92% reduction in help desk calls
Easy to use "follow me" desktop with no application compatibility issues
Upgrades accomplished in a fraction of the time
• High level of end user satisfaction
• Familiar desktop experience
• Ability to customize


Hear what our customers say about VMware View

“With VMware View, I can honestly “Application upgrades are kind of a “VMware View really extends the
say that there are months that go non event
non-event now….[we] received boundaries of the university out
by where I don’t have to think zero helpdesk calls for the virtual to our students wherever they are.”
about the infrastructure because it desktops.” — Josh Spencer,
just works.” — Brian Cox , Team Lead, Desktop Development Group,
Director of Customer Service, University of Toledo
— Chris House,
Senior Network Analyst, Norton H lth
N t Healthcare
Metro Health

“We could provide a workstation to “By using VMware View, we were
any client, in any seat, at any office
y y y able to provide a virtual desktop,
p p
in the world… in just 8 minutes.” with all Banner applications
— Frank Sabatelli,
functional, to 2,500 users 10 days
Director of Virtual Technology Infrastructure, post merger.”
IQOR — Pat Hanks,
Senior Director, Information Services,
Banner Health


VMware has a strong partner ecosystem

Protocol /
Network

Thin
Clients

Management /
Security

Servers /
Storage


Desktop Service Offerings – VMware View 4
Enterprise Class Desktop
Design for large-scale
production deployments

Preliminary design
Best-practices based
Proof of Concept
ue

implementation
trategic Valu

Prototyping
Education
End-user pilots for pre- Coming Soon
production use View Upgrade
View Assessment
Service

VMware
Plan and Design for
View/ThinApp VMware View Pilot
VMware ThinApp
St

Jumpstarts

VMware ICM VMware View Plan & Design for
Education Offerings Assessment VMware View

Adopt Expand Standardize


Learn more about VMware View 4

More information on VMware View:
http://www.vmware.com/products/view/
Take advantage
of VMware View
Download and evaluate Vmware View:
www.vmware.com/download/view/ service offerings
to accelerate your
deployments
Use the VMware View TCO calculator:
http://www vmware com/products/vi/calculator html
http://www.vmware.com/products/vi/calculator.html


Overview of VMware View 4 pricing and packaging
View View
Enterprise Premier
vSphere 4 (desktop)
vCenter 4 (desktop)
View Manager 4
View Composer
Offline Desktop1
ThinApp 4
Pricing per
seat(concurrent
$150 $250
connection)
1 Experimental in View 4


Comparison of VMware View 4 competitive feature

VMware Citrix Microsoft
View 4 XenDesktop RDS
Enterprise class
p
virtualization platform - -
Streamlined installation

Simplified management

Flexible desktop provisioning -
Validated reference architectures -
High-impact user experience -


Questions and Answers

Thank You!

Reduce Desktop TCO by 50%

VMware View: Annual Cost of Supporting a User/Year
Lowers TCO by 50%
Saves $610 per user per year $1,500
Delivers an ROI of 367% $610 savings
Provides payback in as little as per user per year
$1,000
5.6 months

If you are a large or diverse
$500
organization that uses
server virtualization, but
virtualization
don’t run virtual desktops,
you aren’t thinking hard $0
g
enough! Traditional PC VMWare View
IT Help Desk Staff IT Install Staff IT Admin Staff
—Michael Rose, IDC Devices Server, Storage, Software

Source: IDC White Paper 2009


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