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Timely information to citizens: Innovations in engaging citizens with service design and delivery

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Dave Harte
Dave Harte

Presentation given on 19th August 2009 at Fazeley studios, Digbeth, Birmingham. Event was about data mashing, sponsored by The Guardian and organised by Chris Unitt of Meshed Media.

TechnologieActualités & PolitiqueDivertissement et humour
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Timely information to citizens: Innovations in engaging citizens with service design and delivery Dave Harte Economic Development Manager Digital Birmingham [email_address] http://www.digitalbirmingham.co.uk/blog @daveharte
 
 
 
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Today: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Birmingham Open City ,[object Object],[object Object],[object Object]
 
Birmingham Open City ,[object Object],[object Object]
Social Media Surgeries
Timely Information ,[object Object],[object Object]
Clay Shirky – Cognitive Surplus ,[object Object]
Clay Shirky – Cognitive Surplus ,[object Object]
 
Timely Information ,[object Object],[object Object]
Timely Information ,[object Object]
Timely Information ,[object Object]
 
[object Object],[object Object]
 
How the project works ,[object Object],[object Object],[object Object]
1. Identify citizens’ concerns ,[object Object],[object Object],[object Object],[object Object],[object Object]
1. Identify citizens’ concerns ,[object Object],[object Object],[object Object],[object Object]
2. Source some data ,[object Object],[object Object],[object Object],[object Object]
2. Source some data ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
3. Find clever people to mash it up (or whatever) ,[object Object],[object Object],[object Object],[object Object]
The issues (not insurmountable) ,[object Object],[object Object]
A digital economy opportunity: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Digital Participation ,[object Object],[object Object]
Summary – this project ,[object Object],[object Object],[object Object]
Summary – wider context ,[object Object],[object Object],[object Object],[object Object]

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Timely information to citizens: Innovations in engaging citizens with service design and delivery

  • 1. Timely information to citizens: Innovations in engaging citizens with service design and delivery Dave Harte Economic Development Manager Digital Birmingham [email_address] http://www.digitalbirmingham.co.uk/blog @daveharte
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Notes de l'éditeur

  1. Tim Berners-lee 9:12 – 11: 26
  2. Tim Berners-lee 9:12 – 11: 26
  3. 9% don’t trust web as a way to engage in active citizenship. Rises to 40% in areas of multiple deprivation 9% lacked confidence. 40% in areas of multiple deprivation. Birmingham has ‘% of people who feel they can influence decisions in their locality” as a measure