Personal Information
Entreprise/Lieu de travail
Frankfurt Am Main Area, Germany Germany
Profession
Head of CRM and Content - Central Europe at Thomas Cook
Secteur d’activité
Travel / Tourism
Site Web
http://www.cgi.com
À propos
More than 15 years experience delivering over 20 strategy consulting and business transformation projects from scoping, analysis & programme design; executive alignment through to programme management, performance development, merger integration & people change.
Specializing in Customer Experience/ Consumer Goods/ Retail, with hands on understanding of performance management in Built Assets, Financial and Public Services through to Telecoms and Life Sciences.
In addition to leading one of the largest business transformation projects in the Middle East, I was also Regional Lead for transforming businesses with SAP's mobility solutions.