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34 Deciphering Trends in Technology
            BY BO CRADER AND KRISTEN FULKS


        36 Back to the Basics
            BY MATT MCCABE

        37 Friend-to-Friend    Fundraising
            BY ROB STRICKLER

        38 Mashups and Fundraising
            BY DAVID TINKER. CFRE


        39 Online: The Fastest-Growing Fundraising and
            Engagement Channel
            Results from The Convio Online Marketing Nonprofit
            Benchmark IndexTMStudy

        40 Online Advocates Help You Raise More
            BY STACY DYER

        41 'Free' Changes Everything!
            BY KAMl RAZVAN. PH.D.



        Online Resources
        See the fundraising technology chart [PDF] listing
        products from more than 50 companies on the
        MayIJune Advancing Philanthropy page on the AFP
        website, www.afpnet.org.




        M
                              uch like the nonprofit sector,
                              technology is rapidly changing,
                              often in new and unexpected
                              ways. Concepts that were con-
                              sidered leading-edge just a few
                              years ago-mobile fundraising,



TRENDS,
        integrating social networking into campaigns and
        reporting on outcome metrics alongside bottom-
        line fundraising results-are commonplace today.

I=          These changes affect nonprofits differently, and
      I organizations in different situations will have vari-
        ous technology needs. A start-up looking to build
        a n initial donor base needs certain solutions, while
        a direct-mail shop looking t o diversify into a multi-
        channel fundraising approach needs others. What
        technologies will yQur organization adopt in sup-
        porting its f u ~ d r a i s i n g  >>
                                        goals?
ashups-the combination ok two or more sources
             of data to create new services or analysis-are a
             technology tool that you should be using in your
             everyday efforts. They allow you to make smart
decisions faster, delivering immediate insight directly from
live sources of data.
   You may already be using mashups without realizing it.
Some fundraising software programs have dashboards that              your website or blog, and the website visitor can watch it
allow you to view different data and charts on one easy-to-          without leaving your Web page. You don't need to know the
read page. You may have already posted your organization's           code to be able to embed it on your own site because YouTube
Twitter feed on your Web page, or you may be combining               provides it for you. You are better able to share your story
addresses with pins on a map. However, using a full mashup           because of this type of mashup. You also can embed your
may take external data and mix them with your fundraising            social media feeds onto your website.
data.                                                                   Overlay mashups are a combination of two o r more data
   The ability to read data that are saved in a universal for-       sources for use in a single Web-based feature or application.
mat is a key to mashups. Many Web applications publish               The most popular use of overlays is using fundraising or
an API, or application programming interface. APIs allow             sales data and maps. In the U.K., Jeans for Genes (www.
the integration and mashing of data, services and hardware.          jeansforgenes.com) put together a mashup for a fundraising
Data can include service numbers or fundraising numbers              event using Google maps and donor addresses. The event
from your organization and outcomes of actions and projects.         was a day when people could make a donation, benefiting
There are also many sources of data sets, such as socioeco-          seven medical charities, and wear jeans to work. Donors
nomic data from the U.S. census, that you can use to mash            could add their addresses to the website, marking where
up with your own data. The U.S. government has a website             they were located on a Google map on the charities' website.
(www.data.gov) that is dedicated to the sharing of govern-           The map indicated all of the donors' addresses so the donors
mental information to drive innovation. Many other foreign           could see others supporting the same cause in their area.
governments have set up or are in the process of setting up          Using maps in this fashion is very helpful to a fundraiser
similar open-government data initiatives. You can take that          because an overlay of addresses of donations on a map can
information and mash it up with your own information and             visually demonstrate concentrations of donors and areas
create new and useful ways to interpret it.                          that may need to be targeted for solicitation. Others have
   A nice aspect of mashups is that you don't need to be             used map mashups to show program locations and volunteer
a programmer to use them. Mashup composition tools are               opportunities.
usually simple enough to be used by end users. Tools such as            As more data become available and more information can
Yahoo Pipes (http://pipes.yahoo.com) allow you to click and          be shared in more universal formats, interpretation of data
drag items to create mashups. Generally, they support visual         will increase. Dashboards will allow you to make informed
mixing of graphical user controls, services and components.          fundraising decisions. Widgets allow you to share informa-
Therefore, these tools contribute to the Web 2.0 vision, where       tion from various sources on your own Web pages. Overlay
users are able t o contribute to the greater good of the Internet.   mashups, like maps, give you a visual representation of your
   So how do mashups help fundraisers? There are three               data on a map. All three can be beneficial to you and your
main types of mashups that can help you: dashboards, wid-            organization.
gets and overlays. A dashboard is a single Web page contain-            Want to learn more about mashups? One key online re-
ing various panels, each displaying a different object that may      source is Programmable Web (www.programmableweb.
be a graph or chart, a website, etc. This can include various        com). It is a catchall for APIs, mashups and information
sources of data, not just fundraising data. In the for-profit        about both. It has information about 5,700 mashups and
world this is often called a business intelligence dashboard.        almost 3,000 APIs. It has how-to videos and plenty of infor-
An example of using a dashboard is combining the data from           mation to teach you the basics of mashups without needing
your website with your fundraising solicitations to project          a tech background. The Case Foundation (www.casefounda
revenue by appeal and or campaign. These dashboards can be           tion.org) and Netsquared (www.netsquared.org) also have
real time and interactive, and they allow you to drill down.         resources on mashups specific to nonprofit organizations. @
   Widgets are small computer program chunks of a third-
party site that are embedded and executed as elements of             David Tinker, CFRE, is director ofdevelopment ofACHIEVA
another. For example, you can embed a YouTube video on               in Pittsburgh (www.achieva.info).

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Dave Tinker, CFRE Mashups and Fundraising from May/June 2011 Advancing Philanthropy

  • 1. 34 Deciphering Trends in Technology BY BO CRADER AND KRISTEN FULKS 36 Back to the Basics BY MATT MCCABE 37 Friend-to-Friend Fundraising BY ROB STRICKLER 38 Mashups and Fundraising BY DAVID TINKER. CFRE 39 Online: The Fastest-Growing Fundraising and Engagement Channel Results from The Convio Online Marketing Nonprofit Benchmark IndexTMStudy 40 Online Advocates Help You Raise More BY STACY DYER 41 'Free' Changes Everything! BY KAMl RAZVAN. PH.D. Online Resources See the fundraising technology chart [PDF] listing products from more than 50 companies on the MayIJune Advancing Philanthropy page on the AFP website, www.afpnet.org. M uch like the nonprofit sector, technology is rapidly changing, often in new and unexpected ways. Concepts that were con- sidered leading-edge just a few years ago-mobile fundraising, TRENDS, integrating social networking into campaigns and reporting on outcome metrics alongside bottom- line fundraising results-are commonplace today. I= These changes affect nonprofits differently, and I organizations in different situations will have vari- ous technology needs. A start-up looking to build a n initial donor base needs certain solutions, while a direct-mail shop looking t o diversify into a multi- channel fundraising approach needs others. What technologies will yQur organization adopt in sup- porting its f u ~ d r a i s i n g >> goals?
  • 2. ashups-the combination ok two or more sources of data to create new services or analysis-are a technology tool that you should be using in your everyday efforts. They allow you to make smart decisions faster, delivering immediate insight directly from live sources of data. You may already be using mashups without realizing it. Some fundraising software programs have dashboards that your website or blog, and the website visitor can watch it allow you to view different data and charts on one easy-to- without leaving your Web page. You don't need to know the read page. You may have already posted your organization's code to be able to embed it on your own site because YouTube Twitter feed on your Web page, or you may be combining provides it for you. You are better able to share your story addresses with pins on a map. However, using a full mashup because of this type of mashup. You also can embed your may take external data and mix them with your fundraising social media feeds onto your website. data. Overlay mashups are a combination of two o r more data The ability to read data that are saved in a universal for- sources for use in a single Web-based feature or application. mat is a key to mashups. Many Web applications publish The most popular use of overlays is using fundraising or an API, or application programming interface. APIs allow sales data and maps. In the U.K., Jeans for Genes (www. the integration and mashing of data, services and hardware. jeansforgenes.com) put together a mashup for a fundraising Data can include service numbers or fundraising numbers event using Google maps and donor addresses. The event from your organization and outcomes of actions and projects. was a day when people could make a donation, benefiting There are also many sources of data sets, such as socioeco- seven medical charities, and wear jeans to work. Donors nomic data from the U.S. census, that you can use to mash could add their addresses to the website, marking where up with your own data. The U.S. government has a website they were located on a Google map on the charities' website. (www.data.gov) that is dedicated to the sharing of govern- The map indicated all of the donors' addresses so the donors mental information to drive innovation. Many other foreign could see others supporting the same cause in their area. governments have set up or are in the process of setting up Using maps in this fashion is very helpful to a fundraiser similar open-government data initiatives. You can take that because an overlay of addresses of donations on a map can information and mash it up with your own information and visually demonstrate concentrations of donors and areas create new and useful ways to interpret it. that may need to be targeted for solicitation. Others have A nice aspect of mashups is that you don't need to be used map mashups to show program locations and volunteer a programmer to use them. Mashup composition tools are opportunities. usually simple enough to be used by end users. Tools such as As more data become available and more information can Yahoo Pipes (http://pipes.yahoo.com) allow you to click and be shared in more universal formats, interpretation of data drag items to create mashups. Generally, they support visual will increase. Dashboards will allow you to make informed mixing of graphical user controls, services and components. fundraising decisions. Widgets allow you to share informa- Therefore, these tools contribute to the Web 2.0 vision, where tion from various sources on your own Web pages. Overlay users are able t o contribute to the greater good of the Internet. mashups, like maps, give you a visual representation of your So how do mashups help fundraisers? There are three data on a map. All three can be beneficial to you and your main types of mashups that can help you: dashboards, wid- organization. gets and overlays. A dashboard is a single Web page contain- Want to learn more about mashups? One key online re- ing various panels, each displaying a different object that may source is Programmable Web (www.programmableweb. be a graph or chart, a website, etc. This can include various com). It is a catchall for APIs, mashups and information sources of data, not just fundraising data. In the for-profit about both. It has information about 5,700 mashups and world this is often called a business intelligence dashboard. almost 3,000 APIs. It has how-to videos and plenty of infor- An example of using a dashboard is combining the data from mation to teach you the basics of mashups without needing your website with your fundraising solicitations to project a tech background. The Case Foundation (www.casefounda revenue by appeal and or campaign. These dashboards can be tion.org) and Netsquared (www.netsquared.org) also have real time and interactive, and they allow you to drill down. resources on mashups specific to nonprofit organizations. @ Widgets are small computer program chunks of a third- party site that are embedded and executed as elements of David Tinker, CFRE, is director ofdevelopment ofACHIEVA another. For example, you can embed a YouTube video on in Pittsburgh (www.achieva.info).