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Social Media
For Your Non-Profit
Marketing
Marketing

is not a bad word
Non-Profits
Have Customers
Non-Profits
Have Customers
Are a Business
Non-Profits
Have Customers
Are a Business
Need to Market
Non-Profits
Need to tell a story
Using Social
Donate $

Here are our results

Did you see our results

Here is the story
Social Media

Social Platforms

Multimedia
Sharing
Social Media
Listening

Mike Bailey-Gates, Flickr
Social Media
Listening
Engaging

Mike Bailey-Gates, Flickr
What are you currently on?
Find the Super-Users

Ask for Advice

Give to Get
Think before
Social Policy
Think before
Non-Profit - Customer - Volunteer
Getting started…

Get Set
Get to Know the
Social Network:
Get to Know the
Social Network:
The Audience
Facebook:
• has 1.06 billion users.
• daily active users 618 million
• average visit lasts 23 minutes
• 46% of users are over the age of 45
• 57% of users are female (43% male)
• lets talk college
57% of Facebook users have “some college”
24% bachelors or graduate degree
• income
47% of make between $50,000 – $99,000
33% between $25,000 – $49,999
Maintenance
• Update your profile
• Answer questions
• Ask questions
• Interact & participate

Originally uploaded to Flickr by THOR
Personal & Business
Be Yourself
Be Yourself

And Business
And Business
And Business
Total number of connections between local businesses and users: 2 billion
And Business
Total number of connections between local businesses and users: 2 billion
Average number of weekly local business page views: 645
million
And Business
Total number of connections between local businesses and users: 2 million
Average number of weekly local business page views: 645
million
Average number of weekly comments on local business pages: 13 million
And Business Ads
And Business Ads
And Business Ads
What do I Tweet?
•
•
•
•
•
•
•
•

New Blog Entries
Podcasts
Real Estate News
Random Facts
Breaking News
Events
Retweet
Reply to People
Handy Apps on Twitter
• 500 million users
• 13% of internet users also use Twitter
• 54% of users use on their mobile devices
• 36% of Twitter users tweet at least once a day
• average time per month 170 minutes.
• 34% of marketers have generated leads 20% have closed
How they break down:
• 59% are female
• 41% are male
Get Linked

• 200 million users

• 75% of users use it for business purposes
• 2 million companies on LinkedIn
• 50% of users have a bachelors or graduate
degree
• average income is north of $100,000
• every Fortune 500 is represented
How to get Linked
How to get Linked
How to get Linked

Groups
Discover Google
Google+ Stats
• has

343 million users (fastest growing)
• users are 71% male
• most common occupation is an engineer
• 44% are “single”
Discover Google
Google+ best uses
• establishes expertise
• Local marketing
• Ties in all Social Media
Other great ways to get Social
Get Pinned

• has 48.7 million users
• top interests of Pinterest users are crafts, hobbies, interior design & fashion
• average visit lasts 14.2 minutes
• 80% of Pin are Re-Pins
How it breaks down:
• 82% female
• 18% male
Lights & Action
• 1 billion users
• 4 billion views a day
• In 2010 had 700 billion playbacks
• 60 hours of video is uploaded every minute
• more video uploaded in 60 days than the 3 major US networks have
created in 60 years
• Users spend a total of 2.9 billion hours per month (326,294 years)
Instagram
100 million users
Instagram
100 million users
7.3 million daily users
Instagram
100 million users
7.3 million daily users
40 million photos daily
Other things to Consider
General social media statistics
• Women are more active on social media than men – 55% vs 45%
• North American consumers show the strongest interest in using social
media for deals (45%)
• A 2011 study confirmed that social media users dine out more and are
more likely to become return customers
• 43% of all online consumers follow or are a fan of a brand
• 57% of people talk to people more online than they do in real life
Other things to Consider
General social media statistics
• Women are more active on social media than men – 55% vs 45%
• North American consumers show the strongest interest in using social
media for deals (45%)
• A 2011 study confirmed that social media users dine out more and are
more likely to become return customers
• 43% of all online consumers follow or are a fan of a brand
• 57% of people talk to people more online than they do in real life

Social Media = Listening
Goals to Measure

• Reach a desired audience
• Engage people
• Offer opportunities to increase
revenue
Questions?

Photo by jn2race

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Non-for-Profit Marketing

Notes de l'éditeur

  1. Avoid the temptation to jump in and start pushing out your network. After branding yourself you want to make sure you approach the constituents respectfully. Listen to them through (Tracking) but also be observant who is participating a lot with content and creation. [RSS feeds, Technoratti, Surmize, Board reader, Google Alerts] Participating in the conversation Encourage participation, reference interests and point them in the right direction
  2. Avoid the temptation to jump in and start pushing out your network. After branding yourself you want to make sure you approach the constituents respectfully. Listen to them through (Tracking) but also be observant who is participating a lot with content and creation. [RSS feeds, Technoratti, Surmize, Board reader, Google Alerts] Participating in the conversation Encourage participation, reference interests and point them in the right direction
  3. Amount of work to maintain ebbs and flows Work to maintain ebbs and flows – you’re going to get what you put in Building effect – [Stumble 9K and 10K] Prioritize b/c you can’t do it all at once. So think about what vehicle would work best for your program [hot content – twitter, digg]
  4. Setting up – [Myspace] Being you or being the org or both Need to invest a bit up front Finding like minded friendsbrand
  5. Method to the madness.
  6. Method to the madness.