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Opening Keynote – Reframing the
Digital Transformation conversation
CIO Transformation Live | Whittlebury Hall, Silverston...
“The illiterate of the 21st century will
not be those who cannot read and write,
but those who cannot learn, unlearn,
and ...
Agenda
• The new business landscape of exponential
change and disruption
• The Digital Enterprise Wave becomes a
Tsunami!
...
Alvin Toffler
“When digital transformation is done
right, it’s like a caterpillar turning
into a butterfly, but when done
...
Everyone is talking Digital
Transformation and it’s
dangerous!
"Move bits, not atoms."
January 1995
We live in
exponential times!
5 mobile apps with half a billion visitors a
month you’ve never heard of
Taobao
Number of mobile monthly users in Q1 2018:...
China Pulls Ahead of U.S. in Latest TOP500 List
The fiftieth TOP500 list of the fastest supercomputers in the world has Ch...
More mobile connected devices than humans
66.7% of the World’s population has a phone
United Arab Emirates has the highe...
Your business model
is under threat!
“At the height of its power, the photography
company Kodak employed more than
140,000 people and was worth $28 billion.
Th...
$19 Billion, Feb 2014
(around 100 employees)
$7.2 Billion, Sep 2013,
completed April 2014
(62,000 employees)
How many text messages are sent every day?
Number of SMS messages sent per day, all carriers in all countries = 23 Billion...
The Digital Enterprise Wave
ride it
or go under!
The Digital Enterprise Wave
The Digital Enterprise Tsunami
tectonic shift / earthquake
The Digital Enterprise Tsunami
Artificial Intelligence BlockchainIoT
it’s not digital, it’s business
Digital Transformation – a definition
Digital transformation is the process of shifting your organisation
from a legacy ap...
Reframing the Digital Transformation
Conversation in 5 steps
1. Encourage good behavior
Doing things right
Efficiency
Doing the right things
Adaptability
Leadership
mindset, teamwork, vision, purpose, openness, sharing
Reframing the Digital Transformation
Conversation in 5 steps
1. Encourage good behavior
2. Think holistically
© GettyImages - John Kirk
Strategy
Skills
Staff
“Shared
Values”
Structure
Systems
Style
Hard Systems
Soft Systems
 Integrates “hard” and
“soft” bus...
Reframing the Digital Transformation
Conversation in 5 steps
1. Encourage good behavior
2. Think holistically
3. Be agile
Agile thinking and management
Tell me and I forget. Teach me and I remember.
Involve me and I learn. - Benjamin Franklin
A...
Reframing the Digital Transformation
Conversation in 5 steps
1. Encourage good behavior
2. Think holistically
3. Be agile
...
Build a Social Network
Global Working Culture
and Social Business are
all about getting more
out of the work we
already do. It is about
executing...
Reframing the Digital Transformation
Conversation in 5 steps
1. Encourage good behavior
2. Think holistically
3. Be agile
...
Leadership needs to communicate the big idea
https://www.khanacademy.org/partner-content/pixar/storytelling
How do you become a Transformational CIO?
Be the one who can initiate and co-lead business change
“The greatest danger in times of
turbulence is not the turbulence – it is to
act with yesterday’s logic.”
Peter Drucker
References
Not for reading – just for reference
https://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-wh...
David Terrar
Agile Elephant | Disruptive.Live
p: +44 (0)1727 866309
m: +44 (0)7715 159423
e: dt@d2c.org.uk & david@theagil...
CIO Transformation Live - opening keynote - reframing the digital transformation conversation
CIO Transformation Live - opening keynote - reframing the digital transformation conversation
CIO Transformation Live - opening keynote - reframing the digital transformation conversation
CIO Transformation Live - opening keynote - reframing the digital transformation conversation
CIO Transformation Live - opening keynote - reframing the digital transformation conversation
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CIO Transformation Live - opening keynote - reframing the digital transformation conversation

My opening session for Trafford Associates CIO Transformation Live event on 20 March 2019. I introduce the digital disruption and VUCA oriented business landscape that we are dealing with and argue that we are talking too much about technology, and not enough about business outcomes and real value. I propose reframing the Digital Transformation conversation in 5 steps - Encourage good behaviour, Think holistically, Be agile, Build a social network, Create your transformation story. Check out the slides for more detail.

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CIO Transformation Live - opening keynote - reframing the digital transformation conversation

  1. 1. Opening Keynote – Reframing the Digital Transformation conversation CIO Transformation Live | Whittlebury Hall, Silverstone | 20 March 2018 David Terrar | Founder & CXO Agile Elephant | Director & Deputy Chair – Cloud Industry Forum @DT and @Agile_Elephant and @disruptivelive on Twitter
  2. 2. “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. ” Alvin Toffler volatile, uncertain, complex and ambiguous
  3. 3. Agenda • The new business landscape of exponential change and disruption • The Digital Enterprise Wave becomes a Tsunami! • Reframing the Digital Transformation conversation in 5 steps • How do you become a Tranformational CIO?
  4. 4. Alvin Toffler “When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.” George Westerman
  5. 5. Everyone is talking Digital Transformation and it’s dangerous!
  6. 6. "Move bits, not atoms." January 1995
  7. 7. We live in exponential times!
  8. 8. 5 mobile apps with half a billion visitors a month you’ve never heard of Taobao Number of mobile monthly users in Q1 2018: 617 million IQIYI The number of mobile monthly users in Q1 2018: 421.3 million. Tik Tok The number of mobile monthly users in Q1 2018: 500 million. UC Browser The number of mobile monthly users in Q1 2018: 500 million Baidu The number of mobile monthly users in Q1 2018: 665 million
  9. 9. China Pulls Ahead of U.S. in Latest TOP500 List The fiftieth TOP500 list of the fastest supercomputers in the world has China overtaking the US in the total number of ranked systems by a margin of 202 to 143.
  10. 10. More mobile connected devices than humans 66.7% of the World’s population has a phone United Arab Emirates has the highest penetration of smartphones at 82.2% China has half their population with smartphones at 775 million Bangladesh has the lowest smartphone user to population ratio, at 5.4%
  11. 11. Your business model is under threat!
  12. 12. “At the height of its power, the photography company Kodak employed more than 140,000 people and was worth $28 billion. They even invented the first digital camera. But today Kodak is bankrupt, and the new face of digital photography has become Instagram. When Instagram was sold to Facebook for $1 billion, it employed only 13 people. Where did all those jobs disappear? And what happened to the wealth that all those middle-class jobs created?” Jaron Lanier
  13. 13. $19 Billion, Feb 2014 (around 100 employees) $7.2 Billion, Sep 2013, completed April 2014 (62,000 employees)
  14. 14. How many text messages are sent every day? Number of SMS messages sent per day, all carriers in all countries = 23 Billion Number of WhatsApp messages sent per day = 65 Billion
  15. 15. The Digital Enterprise Wave ride it or go under!
  16. 16. The Digital Enterprise Wave
  17. 17. The Digital Enterprise Tsunami tectonic shift / earthquake
  18. 18. The Digital Enterprise Tsunami Artificial Intelligence BlockchainIoT
  19. 19. it’s not digital, it’s business
  20. 20. Digital Transformation – a definition Digital transformation is the process of shifting your organisation from a legacy approach to new ways of working and thinking using digital, social, mobile and emerging technologies. It involves a change in leadership, different thinking, the encouragement of innovation and new business models, incorporating digitisation of assets and an increased use of technology to improve the experience of your organisation's employees, customers, suppliers, partners and stakeholders.
  21. 21. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior
  22. 22. Doing things right Efficiency Doing the right things Adaptability
  23. 23. Leadership mindset, teamwork, vision, purpose, openness, sharing
  24. 24. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically
  25. 25. © GettyImages - John Kirk
  26. 26. Strategy Skills Staff “Shared Values” Structure Systems Style Hard Systems Soft Systems  Integrates “hard” and “soft” business systems in a structured way  “technology neutral”  Includes employee engagement  Proven approach  Especially useful for lessons in managing major change McKinsey 7 “S” Model
  27. 27. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically 3. Be agile
  28. 28. Agile thinking and management Tell me and I forget. Teach me and I remember. Involve me and I learn. - Benjamin Franklin AGILE LEAN DESIGN THINKING FAIL FAST TIME TO MARKET INNOVATION RAPID ITERATION ABILITY TO ADAPT
  29. 29. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically 3. Be agile 4. Build a social network
  30. 30. Build a Social Network
  31. 31. Global Working Culture and Social Business are all about getting more out of the work we already do. It is about executing faster and better than we do today. It is about taking full advantage of our collective know-how. It is about engaging with the world around us to move ourselves and our business forward. Internal and external social business are two equally important ‘must- win’ battles for Grundfos.
  32. 32. Reframing the Digital Transformation Conversation in 5 steps 1. Encourage good behavior 2. Think holistically 3. Be agile 4. Build a social network 5. Create your transformation story
  33. 33. Leadership needs to communicate the big idea https://www.khanacademy.org/partner-content/pixar/storytelling
  34. 34. How do you become a Transformational CIO? Be the one who can initiate and co-lead business change
  35. 35. “The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic.” Peter Drucker
  36. 36. References Not for reading – just for reference https://www.weforum.org/agenda/2016/01/the-fourth-industrial-revolution-what-it-means-and-how-to-respond/ http://en.wikipedia.org/wiki/Nicholas_Negroponte http://en.wikipedia.org/wiki/Being_Digital https://expertise.jetruby.com/top-10-most-popular-mobile-apps-in-china-2018-edition-9a6e0038cf02 https://www.statista.com/chart/14900/two-worlds_-languages-irl-and-online/ https://www.newstalk.com/news/mobile-devices-have-overtaken-the-human-population-499358 http://www.theagileelephant.com/what-is-the-digital-enterprise-wave/ hhttp://www.themanagementshift.com/ https://www.mcchrystalgroup.com/insights/teamofteams/ https://www.zdnet.com/google-amp/article/the-biggest-lessons-learned-in-digital-transformation/?__twitter_impression=true https://www.smseagle.eu/2017/03/06/daily-sms-mobile-statistics/ https://www.cnet.com/news/whatsapp-65-billion-messages-sent-each-day-and-more-than-2-billion-minutes-of-calls/ https://en.wikipedia.org/wiki/WhatsApp https://en.wikipedia.org/wiki/Nokia https://www.mindtools.com/media/Resized-Images/Articles/Team_Management/24_GI_617361324_John_Kirk_2x1.jpg https://www.slideshare.net/socialbusinessjourney/grundfos-soc-bizlightekstern20140225?from_action=save https://startwithwhy.com https://www.khanacademy.org/partner-content/pixar/storytelling/we-are-all-storytellers/v/storytelling-introb
  37. 37. David Terrar Agile Elephant | Disruptive.Live p: +44 (0)1727 866309 m: +44 (0)7715 159423 e: dt@d2c.org.uk & david@theagileelehant.com w: www.theagileelephant.com skype: david_terrar twitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://theagileelephant.com/blog & http://medium.com/@DT

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