1. Using + social media = fail Participation reveals real ROI for everyone involved David Cushman Ninety10group.com Twitter: @davidcushman FasterFuture.blogspot.com
15. May 24, 2010 THE STAGE Scale = audience = where the eyeballs have gone Message broadcast at audience
16. May 24, 2010 THE STAGE But in (social) networks the broadcast message doesn’t arrive
17. May 24, 2010 They aren’t looking at The Stage. They are looking at each other Scale = lots of communities of purpose = where the eyeballs are focused
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20. May 24, 2010 Participants adapt the message to suit the group they wish to share it with The people best-placed to adapt the message are in the group, not on the stage
21. May 24, 2010 And so it continues; the message evolving to survive. Or it dies out We share what we think is cool. That which we co-create, we embrace
22. May 24, 2010 They aren’t your groups they are theirs They aren’t your messages they are theirs Communication is not done to them, it is done by them
30. Making a dog’s dinner out of social media... Del Monte's participation in social media resulted in the co-creation, from R&D to successful market launch in stores, of a new pet food. They made a dog's dinner of it - in six weeks. (May 09)
37. 'A business that operates without a comment box, operates broken'
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Notes de l'éditeur
When the printing press arrived I daresay there were futurists and consultants of every hue (likely called diviners and astrologers back then) who predicted the future was all about paper – and big clanky printing presses. But it wasn’t – it was about the impact of new information flows and how people and society changed in response to this new freer, less church/state controlled flow of information Just as now, the future is not about the tools and the platforms we use to exchange information – it is about what changes as a result of their use – what we discover about ourselves It is self-organising.