Overview of Esna's Officelinx unified communications solution that integrates Mitel UC&C solutions with cloud applications from Google, Salesforce, Microsoft and others.

1. OFFICELINX FOR MITEL
with iLink Pro

2. What is the Internet Anyway?

3. 95%
using cloud services
230K Years
social media per month
40%
own a smartphone

4. Time Spent Online
GLOBAL ONLINE POPULATION
2,095,006,000
=
30%
of World’s
Population
GLOBAL HOURS ONLINE/MONTH
35 BILLION
=
AVERAGE TIME SPENT
16
Hours
Global Internet
Users/Month
32
Hours
U.S. Internet
Users/Month
3,995,444
Years

5. Enterprise Apps are Moving to the Cloud
Informa(onWeek
–
Cloud
So3ware,
What’s
Next
–
Aug
2013

6. Google Chrome is
the fastest growing
web browser
750M+ users on
Chrome today

7. Consistent across devices
Embedded inside apps and
business processesAvailable anytime, anywhere Persistent across apps and devices
Esna Cloud Communication Solutions Meet the
Needs of Today’s User

8. Esna enables communication to
happen anywhere by embedding it
in key business process and
applications like email, CRM and
enterprise social networks
Cloud Apps
PBX Mobile

9. Esna Embeds Real Time Communication Tools in
Any Web Application
Deliver Collaboration Tools as Chrome
Extensions
Users can install Esna iLink Chrome extensions from the Chrome
Store; administrators can also pre-install iLink extensions using the
Chrome Admin Panel
Anywhere, Anytime Access
to Collaboration Tools
Users have access to all of their
collaboration services from any Chrome
browser

10. Esna Enables Live Communication to Happen
Cloud Apps
Officelinx integrates voice,
presence, instant messaging
and unified messaging inside
cloud apps like Salesforce,
Google Apps, Office 365,
and Jive

11. Google Apps Integration
• Unified messaging
• Click-to-call
• In/outbound fax
• Presence
• Instant messaging
• Make/receive call
• Group chat
• Call control
• Location sharing

12. Salesforce Integration
Salesforce Sales and Service Cloud
integration via Open CTI:
• Presence
• Instant messaging
• Group chat
• Make/receive call
• Call management
• Location sharing
• Salesforce call pops (existing or
new contact/lead)
• Call logging in activity history

13. Jive Software Integration
• Unified messaging
• Click-to-call
• Presence
• Instant messaging
• Make/receive call
• Group chat
• Call control
• Location sharing

14. Office 365 Integration
• Unified messaging
• Click-to-call
• In/outbound fax
• Presence
• Instant messaging
• Make/receive call
• Group chat
• Call control
• Location sharing

15. Access Collaboration Tools from Any
Web App or Page
Esna extends collaboration
capabilities to any web app
or page
• Click-to-call
• Presence
• Instant messaging
• Make/receive call
• Group chat
• Call management
• Location sharing

16. SIP
Trunks/ext.
Consolidated
Server
Real-time
Synchronization
Master server
100 SIP ports
SIP
Slave 1
100 SIP ports
Slave 2
100 SIP ports
SIP
SIP
● Distribute calls over multiple voice servers
- scales up to 900 ports
● SIP pooling allows calls to occur on any
port for maximum port utilization
Officelinx Distributed
Architecture

17. Esna Redefines How People Communicate
• Integrate communication inside business processes
and applications
• Enable communication to happen anytime anywhere
across different devices and platforms
• Connect people, process and information for faster
more efficient and effective communication and
collaboration

18. THANK YOU
mitel.esna.com
plus.esna.com
twiGer.esna.com
youtube.esna.com
facebook.esna.com

19. Esna is an Industry Leader in Unified
Communications and Collaboration
1M+
end
users
Deployed
in
30+
countries
2000+
cer(fied
engineers
Largest
deployments
of
UC
in
North
America
ANY
PBX
or
phone
system
Founded
in
1989