1. Reimagining Physician ‘Privileges’
Dr. David M. Kaplan MD, MSc, CCFP
Assistant Professor, Family & Community Medicine,
Joint Centre for Bioethics, University of Toronto
Primary Care Physician LHIN Lead, Central LHIN
Staff Physician, North York General
2. 2
“I have been impressed with the
urgency of doing. Knowing is not
enough; we must apply. Being willing is
not enough; we must do.”
Leonardo da Vinci (1452-
1519)
3. 3
2500xEach day in Ontario,
there are over 2,500
times more primary
care visits than there
are hip and knee
replacements
4.
5. How can we help you look after your patients?
5
What does joining a Health Link translate into?
Health
Links
Healthier
Population
Lower per
capita cost
Better patient
and family
experience
‣ Improved patient and
provider satisfaction
‣ Improved patient
outcomes
‣ Increased efficiencies
(reduced waste)
‣ Improved Transitions in
Care
‣ Increased
Communication
‣ Collaborative Quality
Improvement projects
‣ Activities can be
directed by community
and population needs
6. Extent of Central Control in Countries’ Approach to Connected
Health
Connected Health
6
Source: Connected Health: The Drive to Integrated Healthcare Delivery, accenture, 2012
7. 7
Healthcare IT
Adoption
Health
Information
Exchange IT
Insight Driven
Healthcare
Connected Clinical
Practice
Connected to clinicians
in other organizations
Connected to Patients
Connected to Analytics
Clinical efficacy
Shared Knowledge
Care Transformation
The Journey to Connected Health
Source: Connected Health: The Drive to Integrated Healthcare Delivery, accenture, 2012
8. Prescription for Future Success
8
CONFLICT TRUE
COLLABORATION
ESCALATION
GROUP
THINK
High
Low
Low High
WillingnessandFreedomto
Disagree
Mutual Trust and Respect
9. 9
“Nothing truly valuable can be
achieved except by the unselfish
cooperation of many individuals.”
Albert Einstein
10. Thank You
David M. Kaplan MD, MSc, CCFP
Assistant Professor, Family & Community Medicine,
Joint Centre for Bioethics, University of Toronto
Primary Care Physician LHIN Lead, Central LHIN
Staff Physician, North York General
david@davidkaplanmd.com
Notes de l'éditeur
The confluence of forces threatens the long-standing assumption that physicians and hospitals share common interests. As succinctly captured by a hospital executive, “Doctors used to feel that in return for having the hospital as a place to care for their patients and earn income, they should contribute to the hospital, taking ED call, participating on committees, improving quality. Now they say to the hospital, screw you.... Many don’t even come to the hospital any more.”
Or: What successful Health Links has taught me about true collaboration!
Both ingredients are really hard for humans in groups.
Start with mutual trust and respect: we’re all naturally suspicious of those we aren’t intimate with
As for disagreement, it’s actually the willingness that is more challenging than the freedom. we humans usually want other people to like us
The upside should be obvious: it really is possible for the whole to be greater than the sum of the parts. breakthroughs are collaborative and iterative, borne of thousands of disagreements. – we have to build that culture
By reimagining the role of the hospital to the physician, hospitals can strengthen health care by providing support and increasing value to its physician members through shared resources, knowledge and information. Provide meso level support for the system
first Board of Governors at my alma mater, the Hebrew University of Jerusalem