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Designing Digital Experiences for Library Websites

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David King
David King
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Designing Digital Experiences for Library Websites Bobbi Newman mlibrarianus David Lee King cindiann John Blyberg cindiann Toby Greenwalt jestaub
What is Experience Design?
interaction functionality Engagement touchpoints UX usability Experience Design Attraction visual appeal marketing branding
Why think about that?
you have visitors. right now. What kind of experience are they having?
5 ways to jumpstart an Experience Design Makeover!
write an 1 Experience Brief
write an 1 Experience Brief
write an 1 Experience Brief
write an 1 Experience Brief
take a Touch Point Journey 2
?
Get a Library Card check my account
3 Conversation is experience
3 Conversation is experience
3 Conversation is experience
3 Conversation is experience
answer the Why 4 questions
focus on the customer 5
This was too easy!! I need some help! Wow - those librarians rock! http://www.flickr.com/photos/29106784@N02/2719649603/
Thank You! davidleeking.com

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Designing Digital Experiences for Library Websites