Harriet Wakelam

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managing design sydney 2016

Cx australia 2015

Design Teams as connectors for organisational change

Agile Customer Design Research for FInancial Services

You get what you measure

How to design without p***ing people off - with thanks to Rudyard Kipling

Multi-dimensional: Building 21st Century Experiences for Financial Outcomes

When Channel Dies - UX Australia 2012

Service design ausralia 2012 Blended teams,

Bodystorming cpx final

Edayz2009: Why Content is the New Black

DIY Careers: Apply here. AWIA Web Careers Breakfast

Framing your digital footprint