Here in Chicago, where I live, the month of February 2015 tied a 140-year-old record for the coldest ever. Fortunately, I had these hot posts from Service Management 360 to keep me warm! Check out the five most popular IT service management blog posts from February. Service Management 360 presents strategies and best practices for IT service managers. You will find blog posts, infographics, analyst reports and other resources on topics from application performance management to running a help desk. Visit http://www.ServiceManagement360.com

1. www.ServiceManagement360.com
By David Pittman
@TheSocialPitt

2. www.ServiceManagement360.com
Service Management 360 presents
strategies and best practices for IT
service managers.
You will find blog posts, infographics,
analyst reports and other resources on
topics from application performance
management to running a help desk.

3. www.ServiceManagement360.com
Sarah Dudley shot an arrow
through the heart of the
Valentine’s Day euphoria with
this creative look at the
positive aspects of SaaS. If
you are commitment-phobic
or tired of being nagged,
SaaS is your perfect mate!

4. www.ServiceManagement360.com
“What do I do if I don’t have a Valentine’s Day
date?” Maybe this really bothers you or maybe
you already have hot date plans with Netflix and
the pizza delivery guy. We’re not here to judge.
We’re here to offer a solution. … You will find a
compilation of all the reasons you should forsake
romance for a far better alternative: IT Service
Management Software-as-a-Service (SaaS).”
Read the full post

5. www.ServiceManagement360.com
In another SaaS-related post,
Manish Aggarwal broke the
news about the new software-
as-a-service version of IBM
Cloud Orchestrator. Read this
post to learn the three key
advantages of this new offering
and to see why Manish says you
now have “The power of
choice.”

6. www.ServiceManagement360.com
“Clearly, the market is moving strongly toward
SaaS and for the right reasons. While on-
premise solutions will retain their ground,
SaaS offerings provide a great alternative for
enterprises that may find the rigors and
complexities of a traditional on-premise
deployment overwhelming. …But there will
be 3 key advantages from a customer
perspective for the on-cloud version.”
Read the full post

7. www.ServiceManagement360.com
In her blogging debut on
SM360, Celeste described
how her company discovered
they could do away with a
third-party product by
implementing new features in
Tivoli Storage Manager for
Virtual Environments.

8. www.ServiceManagement360.com
“Our environment is moving out of physical
servers and into VMware guests for every
system possible. The size of our VMware
environment has doubled since 2011. We have
virtual center upgrades at least once a year
which often require moving every VM from one
environment to another. With Tivoli Storage
Manager for Virtual Environments, the
transitions have been smooth.”
Read the full post

9. www.ServiceManagement360.com
If you’re a parent, you can relate to
Denny O’Brien’s post about
wanting to avoid a “public
meltdown.” If that meltdown is
with your kids, that’s one thing,
but if it’s in your IT operations …
Well, you would like to keep your
job, right? Denny is our second
new blogger to crack the top five
this month.

10. www.ServiceManagement360.com
“As a parent, it didn’t take long for me to
discern that operating purely in a reactionary
mode wouldn’t cut it. The more proactive I
could be with my spawn the better, be it with
packing additional snacks or a handful of
DVDs for road trips ... I’ve quickly discovered
that, save for the temperamental toddlers, IT
Operations is truly no different.”
Read the full post

11. www.ServiceManagement360.com
In this always-on, ever-connected
world, things fly by rapidly. It’s easy
to miss good content. That’s why I
highlight the most popular ITSM
posts for you. I guess you appreciate
that, since you pushed my post into
the top five again this month.
Thank you!
Read the full post

12. www.ServiceManagement360.com