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Using Social Media Tools in a
            Practical and Ethical Way
                                  David Whelan




Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Identifying Social Media to Use

     THE SOCIAL MEDIA ECO-SYSTEM


Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
http://www.businessinsider.com/this-ridiculous-graphic-shows-how-the-insanely-complicated-
                                                                                       world-of-mobile-marketing-works-2012-5
Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Where are Your Clients?




                                                                                       Statcounter.com: http://gs.statcounter.com/#social_media-CA-monthly-201111-201204
Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
7th Annual Solo and Small Firm Conference and Expo
Using Social Media Tools in a Practical and Ethical Way
                                                                                                                                            Where are the Lawyers?




                                                              2011 American Bar Association Legal Technology Survey Report, Vol. IV: Web
                                                              and Communications Technology [Question 25, p. IV-28 “Does your firm have
                            Antonin Pribetic & David Whelan




                                                              a weblog/blog?”; Question 28, p. IV-29, “Do you personally maintain a legal
                                                              topic blog for professional purposes?” ]
7th Annual Solo and Small Firm Conference and Expo
Using Social Media Tools in a Practical and Ethical Way
                                                                                                                                                     Where are the Lawyers?




                                                              2011 American Bar Association Legal Technology Survey Report, Vol. IV: Web and Communication
                                                              Technology [Question 27, p. IV-28 “Does your firm maintain a presence on Twitter or similar
                                                              microblog services?”; Question 35, p. IV-33, “Do you personally use or maintain a presence on
                            Antonin Pribetic & David Whelan




                                                              Twitter or similar microblog services for professional purposes?” ]
Where are the Lawyers?




                                                                                   2011 American Bar Association Legal Technology Survey Report, Vol. IV: Web and Communication

                                                                                   maintain a presence in?”; Question 31, p. IV-31, “Which online communities / social networks do
                                                                                   Technology [Question 26a, p. IV-29 “Which online communities / social networks does your firm
   • LinkedIn is most popular professional profile




                                                                                   you personally use or maintain a presence in for professional purposes?” ]
     site
        – 37% of law firms are on LinkedIn
        – 84.8% of lawyers are on LinkedIn
   • May or may not be client-facing
   • May or may not also reflect activity by lawyers
   • Can raise same issues as Facebook, other
     profile sites
Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
7th Annual Solo and Small Firm Conference and Expo
Using Social Media Tools in a Practical and Ethical Way
                                                                                                                                                    What are Marketers Doing?




                                                              Infographic courtesy of Vizibility Inc. Represents data from survey conducted by
                                                              Vizibility and LexisNexis of Legal Marketing Association members in late 2011.
                                                              Full infographic available at http://vizibility.net/blog/social-media-in-the-legal-
                            Antonin Pribetic & David Whelan




                                                              sector-infographic/
Define What You Are Going to Do and How

     SOCIAL MEDIA STRATEGY


Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Create Connections, Not Money




                                                                                            http://mashable.com/2012/05/23/social-marketing-infographic
Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
7th Annual Solo and Small Firm Conference and Expo
Using Social Media Tools in a Practical and Ethical Way
                                                                                                                                         Create a Social Media Policy




                                                              Infographic courtesy of Vizibility Inc. Represents data from survey
                                                              conducted by Vizibility and LexisNexis of Legal Marketing Association
                                                              members in late 2011. Full infographic available at
                            Antonin Pribetic & David Whelan




                                                              http://vizibility.net/blog/social-media-in-the-legal-sector-infographic/
Measure: Blog RSS Followers




Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Measure: JetPack for WordPress




Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Measure: Google Analytics




Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Measure: Bitly.com Links



                    Add a + sign to any bit.ly link to see the statistics:

                    bit.ly/about-david-whelan+




Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Search Engine Optimization
   • Improve the visibility of your Web site, blog,
     or social media accounts in search engines
   • Basics
        – Create unique, accurate page titles
        – Use “friendly” Web page names:
          http://thetrialwarrior.com/2012/05/11/i-hate-rss-
          scrapers-who-breach-my-copyright/
        – Offer quality content
                  from the Google SEO Starter Guide: http://bit.ly/google-seo-starter-2010

Using Social Media Tools in a Practical and Ethical Way    Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Search Engine Optimization
   • Promote yourself appropriately
        – Make your Web site / blog easy for search engines
          to index
        – Contribute comments to other blogs (usually
          provides way to link to your own)
        – Don’t over-re-use other people’s content
        – Integrate your activity so that, for example, blog
          visitors can find you on Twitter and LinkedIn


Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo
Questions?
   • Antonin Pribetic
     @APribetic
   • David Whelan
     @DavidPWhelan




Using Social Media Tools in a Practical and Ethical Way   Antonin Pribetic & David Whelan
7th Annual Solo and Small Firm Conference and Expo

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Practical and Ethical Use of Social Media for Lawyers

  • 1. Using Social Media Tools in a Practical and Ethical Way David Whelan Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 2. Identifying Social Media to Use THE SOCIAL MEDIA ECO-SYSTEM Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 3. http://www.businessinsider.com/this-ridiculous-graphic-shows-how-the-insanely-complicated- world-of-mobile-marketing-works-2012-5 Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 4. Where are Your Clients? Statcounter.com: http://gs.statcounter.com/#social_media-CA-monthly-201111-201204 Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 5. 7th Annual Solo and Small Firm Conference and Expo Using Social Media Tools in a Practical and Ethical Way Where are the Lawyers? 2011 American Bar Association Legal Technology Survey Report, Vol. IV: Web and Communications Technology [Question 25, p. IV-28 “Does your firm have Antonin Pribetic & David Whelan a weblog/blog?”; Question 28, p. IV-29, “Do you personally maintain a legal topic blog for professional purposes?” ]
  • 6. 7th Annual Solo and Small Firm Conference and Expo Using Social Media Tools in a Practical and Ethical Way Where are the Lawyers? 2011 American Bar Association Legal Technology Survey Report, Vol. IV: Web and Communication Technology [Question 27, p. IV-28 “Does your firm maintain a presence on Twitter or similar microblog services?”; Question 35, p. IV-33, “Do you personally use or maintain a presence on Antonin Pribetic & David Whelan Twitter or similar microblog services for professional purposes?” ]
  • 7. Where are the Lawyers? 2011 American Bar Association Legal Technology Survey Report, Vol. IV: Web and Communication maintain a presence in?”; Question 31, p. IV-31, “Which online communities / social networks do Technology [Question 26a, p. IV-29 “Which online communities / social networks does your firm • LinkedIn is most popular professional profile you personally use or maintain a presence in for professional purposes?” ] site – 37% of law firms are on LinkedIn – 84.8% of lawyers are on LinkedIn • May or may not be client-facing • May or may not also reflect activity by lawyers • Can raise same issues as Facebook, other profile sites Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 8. 7th Annual Solo and Small Firm Conference and Expo Using Social Media Tools in a Practical and Ethical Way What are Marketers Doing? Infographic courtesy of Vizibility Inc. Represents data from survey conducted by Vizibility and LexisNexis of Legal Marketing Association members in late 2011. Full infographic available at http://vizibility.net/blog/social-media-in-the-legal- Antonin Pribetic & David Whelan sector-infographic/
  • 9. Define What You Are Going to Do and How SOCIAL MEDIA STRATEGY Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 10. Create Connections, Not Money http://mashable.com/2012/05/23/social-marketing-infographic Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 11. 7th Annual Solo and Small Firm Conference and Expo Using Social Media Tools in a Practical and Ethical Way Create a Social Media Policy Infographic courtesy of Vizibility Inc. Represents data from survey conducted by Vizibility and LexisNexis of Legal Marketing Association members in late 2011. Full infographic available at Antonin Pribetic & David Whelan http://vizibility.net/blog/social-media-in-the-legal-sector-infographic/
  • 12. Measure: Blog RSS Followers Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 13. Measure: JetPack for WordPress Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 14. Measure: Google Analytics Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 15. Measure: Bitly.com Links Add a + sign to any bit.ly link to see the statistics: bit.ly/about-david-whelan+ Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 16. Search Engine Optimization • Improve the visibility of your Web site, blog, or social media accounts in search engines • Basics – Create unique, accurate page titles – Use “friendly” Web page names: http://thetrialwarrior.com/2012/05/11/i-hate-rss- scrapers-who-breach-my-copyright/ – Offer quality content from the Google SEO Starter Guide: http://bit.ly/google-seo-starter-2010 Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 17. Search Engine Optimization • Promote yourself appropriately – Make your Web site / blog easy for search engines to index – Contribute comments to other blogs (usually provides way to link to your own) – Don’t over-re-use other people’s content – Integrate your activity so that, for example, blog visitors can find you on Twitter and LinkedIn Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo
  • 18. Questions? • Antonin Pribetic @APribetic • David Whelan @DavidPWhelan Using Social Media Tools in a Practical and Ethical Way Antonin Pribetic & David Whelan 7th Annual Solo and Small Firm Conference and Expo