Behavioral Health Link 2010
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The Georgia Crisis & Access Line has been featured in Business Week and State News and has been honored by SAMHSA, NAMI\’s Grading the States Report, NASMHPD, CARF\’s Promising Practices, the Council of State Governments 2008 Innovation Award, and a finalist for the Harvard 2009 Innovations in American Government Award.
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Behavioral Health Link 2010
- 1. Georgia Crisis & Access Line (GCAL) 8/1/2007 1 David W. Covington, LPC, MBA, COO & Chief Executive Officer (2002-2009)
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- 4. 16 Ideas for Improving Government Services Crisis & Access Line, State of Georgia (June 2009) 2009 8/1/2007 4
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- 23. The most important processes in behavioral health organizations depend on people. Automating interactions among these caring professionals can dramatically improve how the process of the services functions, increase its efficiency and lower its error rate. Using software and business solutions that support this human workflow optimize positive outcomes, which maximize recovery and resiliency. 8/1/2007 23
- 24. We have introduced a new generation crisis center utilizing individualized software solutions that empower our direct staff, supervisors, manag ers, funding agencies and those who utilize our crisis services. A suite of specially designed applications provide real-time “actionable intelligence,” as well as coaching, prompts and a wealth of information at your fingertips. 8/1/2007 24
- 25. With the stigma that goes with mental illness in our society, even today, it is hard to make that first step to pick up the ‘400-pound’ phone. The Georgia Crisis & Access Line works to make accessibility of care as easy as possible. 8/1/2007 25
- 26. These high-tech solutions empower staff to provide faster, friendlier and easier services. Our supervisors use support tools to verify quality and improve speed. We report these outcomes, and see transparency as critical in operating as a good steward of public funds. 8/1/2007 26
- 27. State of Georgia Government COMMISSIONER FRANK BERRY GEORGIA DEPARTMENT OF BEHAVIORAL HEALTH AND DEVELOPMENTAL DISABILITIES 8/1/2007 27
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