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Operational Information as
   “Personal Information”

              Sheila M. Tucker
Issue:
•   The scope of the definition of “personal information” for
    purposes of privacy legislation
Employment issue:
•   Does the definition extend statutory protection to
    information that identifies individual employees for
    operational purposes: e.g., time sheets? attendance
    records? work records? client invoices? client reports?
British Columbia’s Personal Information Protection Act
(“PIPA”)
•   PIPA’s statutory definition of “personal information”
    reads:
              “personal information” means information
               about an identifiable individual….
Comparators:
•   Federal
    The federal Privacy Act (and, by incorporation, the
    federal Access to Information Act) defines “personal
    information” as “information about an identifiable
    individual that is recorded in any form”
•   Ontario
    Ontario’s Freedom of Information and Protection of
    Privacy Act defines personal information as “information
    about an identifiable individual”
Are there Implicit Limitations?
Court Discussion of Privacy in the Search and Seizure
Context
•   … While I do not wish to be taken as adopting the position that commercial records
    such as cancelled cheques are not subject to [Charter] s. 8 protection, I do agree …
    that in order for constitutional protection to be extended, the information seized must
    be of a "personal and confidential" nature. In fostering the underlying values of
    dignity, integrity and autonomy, it is fitting that s. 8 of the Charter should seek to
    protect a biographical core of personal information which individuals in a free and
    democratic society would wish to maintain and control from dissemination to the
    state. This would include information which tends to reveal intimate details of the
    lifestyle and personal choices of the individual. The computer records investigated
    in the case at bar while revealing the pattern of electricity consumption in the
    residence cannot reasonably be said to reveal intimate details of the appellant's life
    since electricity consumption reveals very little about the personal lifestyle or private
    decisions of the occupant of the residence.

                               R. v. Plant, [1993] 3 S.C.R. 281 at 293 (Supreme Court of Canada)
                                                                               (emphasis added)
Federal Privacy Legislation
•   53 The information at issue is not "about" an individual. As found by the
    application judge (at para. 18 of her reasons) the content of the communications is
    limited to the safety and navigation of aircraft, the general operation of the aircraft,
    and the exchange of messages on behalf of the public. They contain information
    about the status of the aircraft, weather conditions, matters associated with air traffic
    control and the utterances of the pilots and controllers. These are not subjects that
    engage the right to privacy of individuals.
•   54 The information contained in the records at issue is of a professional and non-
    personal nature. The information may have the effect of permitting or leading to the
    identification of a person. It may assist in a determination as to how he or she has
    performed his or her task in a given situation. But the information does not thereby
    qualify as personal information. It is not about an individual, considering that it does
    not match the concept of "privacy" and the values that concept is meant to protect.
    It is non-personal information transmitted by an individual in job-related
    circumstances.

                                                         Canada (Information Commissioner) v.
                                                             Canada (Canadian Transportation
                                    Accident Investigation and Safety Board) and NAV Canada,
                       2006 FCA 157 (Federal Court of Appeal) (“NAV Canada”) (court emphasis)
Ontario Privacy Legislation
•    The meaning of "about" the individual

10   To qualify as personal information, the information must be about the individual in a
     personal capacity. As a general rule, information associated with an individual in a
     professional, official or business capacity will not be considered to be "about" the
     individual.


                                      Order PO-2715; Ontario (Ministry of Community Safety and
                                       Correctional Services), [2008] OIPC No. 177 (QL) (Ontario
                                    Privacy Commission Adjudicator), para. 10 (emphasis added)
Implicit Limitations in BC?
•   There are cases before the Commission arguing that
    the definition must be interpreted “purposively” to limit
    the statutory protection to information that engages
    privacy values

•   That information should only be “personal” if the
    underlying privacy values of dignity, integrity and
    autonomy are reasonably engaged by the nature of the
    information
Would a purposive approach protect the following
information?
•   attendance information - is the employee at work?

•   information about where in the field an employee is
    working?

•   information about which employee performed what
    work?
Alternative to Implied Limitation - Express Exclusion of
“Work Product Information”
•   “‘personal information’ means information about an identifiable
    individual … but does not include …work product information”

•   “‘work product information’ means information prepared or collected
    by an individual or group of individuals as a part of the individual's
    or group's responsibilities or activities related to the individual's or
    group's employment or business but does not include personal
    information about an individual who did not prepare or collect the
    personal information.”

•   Success would require the Commission to hold that “prepared”
    extends to operational information produced or generated by an
    individual in the course of his or her work activities
Summary
•   Common sense has guided the complaints being made
    under PIPA and, historically, complaints have not been
    brought regarding operational information
•   However - a decision encouraging same could be
    shortly forthcoming
•   STAY TUNED

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Operational Information as "Personal Information"

  • 1. Operational Information as “Personal Information” Sheila M. Tucker
  • 2. Issue: • The scope of the definition of “personal information” for purposes of privacy legislation
  • 3. Employment issue: • Does the definition extend statutory protection to information that identifies individual employees for operational purposes: e.g., time sheets? attendance records? work records? client invoices? client reports?
  • 4. British Columbia’s Personal Information Protection Act (“PIPA”) • PIPA’s statutory definition of “personal information” reads: “personal information” means information about an identifiable individual….
  • 5. Comparators: • Federal The federal Privacy Act (and, by incorporation, the federal Access to Information Act) defines “personal information” as “information about an identifiable individual that is recorded in any form”
  • 6. Ontario Ontario’s Freedom of Information and Protection of Privacy Act defines personal information as “information about an identifiable individual”
  • 7. Are there Implicit Limitations?
  • 8. Court Discussion of Privacy in the Search and Seizure Context • … While I do not wish to be taken as adopting the position that commercial records such as cancelled cheques are not subject to [Charter] s. 8 protection, I do agree … that in order for constitutional protection to be extended, the information seized must be of a "personal and confidential" nature. In fostering the underlying values of dignity, integrity and autonomy, it is fitting that s. 8 of the Charter should seek to protect a biographical core of personal information which individuals in a free and democratic society would wish to maintain and control from dissemination to the state. This would include information which tends to reveal intimate details of the lifestyle and personal choices of the individual. The computer records investigated in the case at bar while revealing the pattern of electricity consumption in the residence cannot reasonably be said to reveal intimate details of the appellant's life since electricity consumption reveals very little about the personal lifestyle or private decisions of the occupant of the residence. R. v. Plant, [1993] 3 S.C.R. 281 at 293 (Supreme Court of Canada) (emphasis added)
  • 9. Federal Privacy Legislation • 53 The information at issue is not "about" an individual. As found by the application judge (at para. 18 of her reasons) the content of the communications is limited to the safety and navigation of aircraft, the general operation of the aircraft, and the exchange of messages on behalf of the public. They contain information about the status of the aircraft, weather conditions, matters associated with air traffic control and the utterances of the pilots and controllers. These are not subjects that engage the right to privacy of individuals.
  • 10. 54 The information contained in the records at issue is of a professional and non- personal nature. The information may have the effect of permitting or leading to the identification of a person. It may assist in a determination as to how he or she has performed his or her task in a given situation. But the information does not thereby qualify as personal information. It is not about an individual, considering that it does not match the concept of "privacy" and the values that concept is meant to protect. It is non-personal information transmitted by an individual in job-related circumstances. Canada (Information Commissioner) v. Canada (Canadian Transportation Accident Investigation and Safety Board) and NAV Canada, 2006 FCA 157 (Federal Court of Appeal) (“NAV Canada”) (court emphasis)
  • 11. Ontario Privacy Legislation • The meaning of "about" the individual 10 To qualify as personal information, the information must be about the individual in a personal capacity. As a general rule, information associated with an individual in a professional, official or business capacity will not be considered to be "about" the individual. Order PO-2715; Ontario (Ministry of Community Safety and Correctional Services), [2008] OIPC No. 177 (QL) (Ontario Privacy Commission Adjudicator), para. 10 (emphasis added)
  • 12. Implicit Limitations in BC? • There are cases before the Commission arguing that the definition must be interpreted “purposively” to limit the statutory protection to information that engages privacy values • That information should only be “personal” if the underlying privacy values of dignity, integrity and autonomy are reasonably engaged by the nature of the information
  • 13. Would a purposive approach protect the following information? • attendance information - is the employee at work? • information about where in the field an employee is working? • information about which employee performed what work?
  • 14. Alternative to Implied Limitation - Express Exclusion of “Work Product Information” • “‘personal information’ means information about an identifiable individual … but does not include …work product information” • “‘work product information’ means information prepared or collected by an individual or group of individuals as a part of the individual's or group's responsibilities or activities related to the individual's or group's employment or business but does not include personal information about an individual who did not prepare or collect the personal information.” • Success would require the Commission to hold that “prepared” extends to operational information produced or generated by an individual in the course of his or her work activities
  • 15. Summary • Common sense has guided the complaints being made under PIPA and, historically, complaints have not been brought regarding operational information • However - a decision encouraging same could be shortly forthcoming • STAY TUNED