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Disaster Relief 2.0

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Deanna Zandt
Deanna Zandt

[See: http://www.deannazandt.com/disaster-relief-2/ ] A short presentation on the social web tools used for the hurricane season in 2008. Given at The Change You Want To See, Dec 17, 2008

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Disaster relief 2.0Disaster relief 2.0 How the social web lent a helping hand during the hurricane season of 2008 http://deannazandt.com
A quiet Saturday night
Tools we usedTools we used
NING
NING  Quickly collect people and information via:  Forums – Task assignment – Discussion – Breaking news (internally)  Blogs – Breaking news (externally)  RSS aggregators
WIKI
WIKI  Static information @ www.hurricanewiki.org – Shelters – Donations / volunteering – Where to get more info  Two others started and abandoned  Ported info over from KatrinaWiki.info
TWITTER
TWITTER  Calls for volunteers  Engineered Twitter storm alerts from government sources  Created an “I’m okay” alert system (which we later abandoned)  Engineered Twitter news alerts about the storm
ADD’L TOOLS  SMS to RSS  Aggregated maps  Radio scanning
So what happened?  Approx. 350 volunteers within the first 24 hours  Approx. 700 volunteers total  Expanded to cover entire hurricane season  Significant traffic to NING and wiki  Significant media coverage
Looking back−−and forward  We don’t have to reinvent the wheel each time  Leadership matters  Spheres of influence matter  Balance of structure within the group itself matters

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Disaster Relief 2.0

  • 1. Disaster relief 2.0Disaster relief 2.0 How the social web lent a helping hand during the hurricane season of 2008 http://deannazandt.com
  • 5. NING  Quickly collect people and information via:  Forums – Task assignment – Discussion – Breaking news (internally)  Blogs – Breaking news (externally)  RSS aggregators
  • 7. WIKI  Static information @ www.hurricanewiki.org – Shelters – Donations / volunteering – Where to get more info  Two others started and abandoned  Ported info over from KatrinaWiki.info
  • 9. TWITTER  Calls for volunteers  Engineered Twitter storm alerts from government sources  Created an “I’m okay” alert system (which we later abandoned)  Engineered Twitter news alerts about the storm
  • 10. ADD’L TOOLS  SMS to RSS  Aggregated maps  Radio scanning
  • 11. So what happened?  Approx. 350 volunteers within the first 24 hours  Approx. 700 volunteers total  Expanded to cover entire hurricane season  Significant traffic to NING and wiki  Significant media coverage
  • 12. Looking back−−and forward  We don’t have to reinvent the wheel each time  Leadership matters  Spheres of influence matter  Balance of structure within the group itself matters