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Flexible pedagogies for
disruptive technologies

               Dr Debra Hoven
School of Cultural and Language Studies in Education
        Queensland University of Technology
                d.hoven@qut.edu.au
          CALICO Symposium, Hawaii 2006
                   Riding the wave
Riding the wave …
of disruptive technologies …
• What are disruptive technologies & how did
  they get this name?
  (Christensen vs Dvorak – 2004)
“… defined as a low-performance, less
  expensive technology that enters a heated-
  up scene where the established technology
  is outpacing people’s ability to adapt to it.
  The new technology gains a foothold,
  continues to improve, and then bumps the
  older, once-better technology into oblivion.”
cf … educational contexts)

• Social/human affordances and uses of
  new technologies …
Technology that disrupts the traditional
  rules/norms of classes e.g.
  Mobile phones
  IM
  Chat rooms


• How flexible can we be?
• What can we be flexible about?
10 insights from distance language
   teaching (Henrichsen, 2001)
1. Different ICT options each have their own
   strengths (& weaknesses)
2. Sophisticated ICT not necessarily better esp. in
   isolated areas/developing countries
3. Regardless of technology, solid instructional
   design & effective teaching methods are crucial
4. DE involves teaching & learning in new/ modified
   roles
5. Teachers work as members of instructional/
   technical team
10 insights from distance teaching
  (Henrichsen, 2001) cont’d …
6. Importance & difficulty of creating &
    maintaining active, interactive learning
7. Importance of building a sense of
    community & overcoming isolation
8. Design flexibility is crucial
9. Evaluating students and program success
    is challenging
10. Reducing attrition also a challenge
Critical features in online/flexible
 language teaching & learning
• Communication (1-1, 1-many)
• Social interaction
• Meaningful exchange of information
• Modelling of, & appropriating
  good/appropriate language
• Getting and remaining on-task
• Sense of community
• … and appreciation of learners’ IDs &
  preferences
Evolving Pedagogical Approach
    to a conception that is:
•   Intentional
•   Flexible
•   Active
•   Contextualised/Situated
•   Experiential
•   Learner-shaped
Based on an emerging meld of:
• Constructivism (cognitive & mediated)
• Sociocultural approaches (socially
  constructed in context)
• Task-based approaches
• Ecological approaches (affordances)
• Problem-solving approaches
• Collaborative learning approaches
• CSCL/WMCL
Finding the features of a
  pedagogy to maximise
  opportunities offered by
(continuously evolving and
emerging) communications
       technologies
Which way to fly?
Learning environments &
          changing roles
• Learners (especially younger ones) are
  as comfortable if not more so than
  teachers with the newer
  (communications) technologies (Felix,
  2001)
• learners who communicate more
  frequently also use a wider range of
  media (Haythornthwaite,1999)
• Learners prefer 1-1 over 1-many CMC
  interactions (Söntgens,1999)
Learning environments &
           changing roles 2
• Social relationships are necessary before
  and in order for information sharing to take
  place (Haythornthwaite, 1999;
  Söntgens,1999; Appel & Gilabert, 2002)
• After some familiarity and practice within an
  audio-enhanced CMC environment,
  learners appreciate the opportunity for real-
  time discussion of written and e-mail
  communication tasks (Kötter et al. 1999)
Modes of flexibility – a
           continuum
• Teacher/institution-defined course &
  materials
  – Hybrid of on-line & hard copy
  – Hybrid of f2f & on-line
  – Fully on-line
• Teacher/institution-defined tasks based on
  range of teacher/institution-defined online
  resources
• Semi (guided)-exploratory – using on-line
  materials with teacher/institution-defined
  limitations or instructions & criteria
Modes of flexibility – a continuum
                2
• Collaborative & self- /group-managed
  –   Under guidance of a teacher
  –   Learner-teacher developed curriculum
  –   Collectively constructed tasks
  –   Collectively constructed evaluation
  –   Collectively agreed deadlines
• Exploratory/autonomous/learner-shaped
  – With or without teacher guidance
  – With or without formal enrolment
For language learning
• Introducing the human element …
• Audio/video technologies now provide
  learners with opportunity to practise,
  interact, achieve a sense of community
  while
• Providing additional channels of
  communicating and
• Working collaboratively with learners in
  other times and locations
And the social element:
• Research shows that learners:
  – use specific technologies for specific
    purposes
  – that learners resist or become confused by
    register cross-over (e.g. social to
    educational contexts/purposes)
  – & use whatever means they are
    comfortable with to communicate
Some models …
Kanuka & Anderson     Radical pedagogy
(1999)
Blythe (2001)         User-centred design
                      paradigm
Maor (2004)           Pedagogy-technology
                      bridge – pushing the
                      comfort zone
Anderson (2005)       Learning-centred design
Farmer (2005)         Reflective, individualized
                      new knowledge
                      environments
Mellow (2005)         mLearning for digital
Cochrane (2005)       natives
Complemented by …
Larsen-        Chaos/Complexity Science &
Freeman (1997) SLA


Kirschbaum     Complex Systems
(2002)              - self-organization
                    - non-linearity
                    - order/chaos dynamic
                    - emergent properties
The forest
…

             & the trees




             &
             something
             else …
The course
• Context
  –   MEd: 2-years teaching experience
  –   Balance of local & international students
  –   Elective
  –   8 students + 2 visiting scholars (6 countries)
• Reasons for change
  – Pedagogic
       •   Content
       •   Skills
       •   Processes
       •   Reflection
  – Pragmatic
• Constraints
Course structure - blended
     Physical          Pedagogical          Assessment

• 2 all-day          • free-form          Task 1: Blog, wiki,
workshops (1st live, • learner-shaped     chat, e-portfolio,
SCMC tutorial)       • responsive         discussion forum
• 1 hr drop-in                            COMMUNICATION
                     • only constraint:
sessions weekly                           Task 2: Webquest
                     assessment items
(f2f, IM or chat)    by end of semester   Task 3: create
• 1 additional                            online module of
optional w’shp (f2f                       tasks
or virtual)
Class Wiki
http://collaborate.ci.qut.edu.au/techllwiki/index.php/
  Main_Page
Class member blogs
http://LifeNtheUniverse.blogspot.com
http://sascha-blog.blogspot.com/
http://yuhsu.blogspot.com/
http://kazucorner.blogspot.com/
http://owenlangdale.blogspot.com/
http://robeebajar.blogspot.com/
http://hncyliyu.blogspot.com
http://nontravelblog.blogspot.com/
The study
• Pre-course questionnaire:
  –   Biographical information
  –   Computer experience
  –   Computer competence
  –   Computer skills
  –   Computer confidence
  –   Learning styles
  –   Learning strategies
  –   Course expectations
The study
Pre-course         Focus         Student artifacts
Qre                groups        Blogs
-Biographical      Problem-      Wiki pages
info               based         Webquests
-Computer skills Scenarios       Discussion forums
-Computer          Small-group   Instructional CALL
competence         Videoed       projects
-Computer          Transcribed   Chat room logs
confidence
-Learning styles
Pre-course questionnaire 1
• All students had learnt at least one
  other L2
• 75% (6) rated themselves as average
  overall computer competence: 25% (2)
  rated themselves as above average
• 1 had used blogs before
• None had used computers to create
  their own webpages
• None had used computers to create
  their own web-based lessons
Pre-course questionnaire 2
• All acknowledged average to high
  confidence in:
  – most common computer applications and
    skills
  – Using Help functions
  – Using email
  – Sending attachments
  – Surfing the Internet
Pre-course questionnaire 3
• All (but 1) acknowledged no to average
  confidence in:
  – Designing webpages
  – Creating a webpage
  – Recording sound on computer
Pre-course questionnaire 4
• All acknowledged no to average confidence
  in:

  – Recording & editing video
  – Adding sound or video to webpages
  – Creating on-line learning activities
Comments about using
       computers to help learn a
             language:
• Quite interesting: audio & visual possibilities
• No experience, excellent way for learners to control
  their own learning – don’t know much
• Quite comfortable
• Excited – but how to avoid the glitches??
• Good for individual preparation prior to immersion
• Good for private study but prefer f2f
• Requires autonomy which doesn’t suit my learning
  style
• Don’t feel comfortable using blogs, discussion
  forums etc – too permanent
Overall impressions
• Saw computers mainly as instructional
  CALL
• Wary of CMC
• Wary of web presence
• Learning style data not analysed yet,
  but half claimed to:
  – Be not good autonomous learners
  – Be not good in isolated environments
  – Need f2f contact for learning
Focus group questions
• Problem-based scenarios
• Discussion/advice questions
  – What suggestions can you give this student?
  – What do you see as being this student’s
    problems in this unit?
  – What can they do now to complete this unit?
  – How would suggest they tackled things
    differently if they could start again?
  – If you could have given this student some advice
    before they enrolled in this unit, what would you
    say?
Focus groups
                  - friendly, quiet young man
Scenario 1: Han
                  - taught in a couple of Asian countries -
                  good at English
                  - worries that his proficiency not good
                  enough to get the job he wants
                  -uses his mobile phone to send text
                  messages and make calls
                  -keeps in touch with his family back
                  home using chat and his webcam
                  - enrolled in 618 because he felt
                  comfortable using the technology and
                  that good university jobs require
                  technology experience
                  -having trouble finishing his 618
                  assignments
                  - not sure how to adapt the technology
                  to teaching purposes
Focus groups
                   - enthusiastic man in his late-20s
Scenario 2: Josh
                   -taught in a few different countries
                   -wants to get high-paying job in
                   education
                   -feels confident he has the teaching
                   experience
                   -realises communication and job-
                   seeking technology can also probably
                   be used to teach
                   -wants his piece of paper
                   -taking a full workload
                   -2 part-time jobs to pay for fees and
                   living expenses
                   -started out well and feels confident
                   -slipping behind though “helping out”
                   others
Focus groups
                     - young woman from traditional
Scenario 3: Shinta   educational background
                     -came straight from an 18-month job in
                     a private English school where she
                     taught discrete-skill classes using a set
                     textbook and materials
                     -never participated in planning or
                     organising classes
                     -enrolled in this program to help her
                     get promotional positions
                     -having trouble working out what to do
                     and is falling behind
                     -worried that she is running out of time
                     to learn the skills and even to get the
                     work done
                     -other subjects are very demanding
                     and have strict deadlines
Focus groups
                   -quite a bit older than many of the
Scenario 4: Jeni   other participants
                   -taught mainly in poorly resourced
                   migrant education programs in
                   Australia
                   -taught in a couple of Asian countries
                   -some broad experiences of different
                   cultures and teaching conditions
                   -about time she tackled this
                   “technology thing” to use the sorts of
                   tools that her children and some of her
                   students are quite familiar with
                    -earlier in the semester advised
                   younger students about time
                   management and planning
                   -Now struggling with technical skills
                   -panics and loses confidence
Focus group directions
• Confidence through doing
• Need prior preparation with computing skills
• Need more structure & deadlines
• Take advantage of peer mentoring
  opportunities (communities of practice)
• Take advantage of multiple opportunities for
  mutual support (affordances)
• Need constant practice to improve:
    –   Computing skills
    –   Study skills
    –   Time-management skills
    –   Prioritising tasks
External                                              Environment
                           Networks

                       Communication



                Teachers              Learners



  Exploration                                     Collaboration

                  Physical               Soft
                 resources            resources




                     Instructional CALL
Flexible pedagogies for
disruptive technologies

               Dr Debra Hoven
School of Cultural and Language Studies in Education
        Queensland University of Technology
                d.hoven@qut.edu.au
          CALICO Symposium, Hawaii 2006

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Flex pedagog 06

  • 1. Flexible pedagogies for disruptive technologies Dr Debra Hoven School of Cultural and Language Studies in Education Queensland University of Technology d.hoven@qut.edu.au CALICO Symposium, Hawaii 2006 Riding the wave
  • 3. of disruptive technologies … • What are disruptive technologies & how did they get this name? (Christensen vs Dvorak – 2004) “… defined as a low-performance, less expensive technology that enters a heated- up scene where the established technology is outpacing people’s ability to adapt to it. The new technology gains a foothold, continues to improve, and then bumps the older, once-better technology into oblivion.”
  • 4. cf … educational contexts) • Social/human affordances and uses of new technologies … Technology that disrupts the traditional rules/norms of classes e.g. Mobile phones IM Chat rooms • How flexible can we be? • What can we be flexible about?
  • 5. 10 insights from distance language teaching (Henrichsen, 2001) 1. Different ICT options each have their own strengths (& weaknesses) 2. Sophisticated ICT not necessarily better esp. in isolated areas/developing countries 3. Regardless of technology, solid instructional design & effective teaching methods are crucial 4. DE involves teaching & learning in new/ modified roles 5. Teachers work as members of instructional/ technical team
  • 6. 10 insights from distance teaching (Henrichsen, 2001) cont’d … 6. Importance & difficulty of creating & maintaining active, interactive learning 7. Importance of building a sense of community & overcoming isolation 8. Design flexibility is crucial 9. Evaluating students and program success is challenging 10. Reducing attrition also a challenge
  • 7. Critical features in online/flexible language teaching & learning • Communication (1-1, 1-many) • Social interaction • Meaningful exchange of information • Modelling of, & appropriating good/appropriate language • Getting and remaining on-task • Sense of community • … and appreciation of learners’ IDs & preferences
  • 8. Evolving Pedagogical Approach to a conception that is: • Intentional • Flexible • Active • Contextualised/Situated • Experiential • Learner-shaped
  • 9. Based on an emerging meld of: • Constructivism (cognitive & mediated) • Sociocultural approaches (socially constructed in context) • Task-based approaches • Ecological approaches (affordances) • Problem-solving approaches • Collaborative learning approaches • CSCL/WMCL
  • 10. Finding the features of a pedagogy to maximise opportunities offered by (continuously evolving and emerging) communications technologies
  • 11. Which way to fly?
  • 12. Learning environments & changing roles • Learners (especially younger ones) are as comfortable if not more so than teachers with the newer (communications) technologies (Felix, 2001) • learners who communicate more frequently also use a wider range of media (Haythornthwaite,1999) • Learners prefer 1-1 over 1-many CMC interactions (Söntgens,1999)
  • 13. Learning environments & changing roles 2 • Social relationships are necessary before and in order for information sharing to take place (Haythornthwaite, 1999; Söntgens,1999; Appel & Gilabert, 2002) • After some familiarity and practice within an audio-enhanced CMC environment, learners appreciate the opportunity for real- time discussion of written and e-mail communication tasks (Kötter et al. 1999)
  • 14. Modes of flexibility – a continuum • Teacher/institution-defined course & materials – Hybrid of on-line & hard copy – Hybrid of f2f & on-line – Fully on-line • Teacher/institution-defined tasks based on range of teacher/institution-defined online resources • Semi (guided)-exploratory – using on-line materials with teacher/institution-defined limitations or instructions & criteria
  • 15. Modes of flexibility – a continuum 2 • Collaborative & self- /group-managed – Under guidance of a teacher – Learner-teacher developed curriculum – Collectively constructed tasks – Collectively constructed evaluation – Collectively agreed deadlines • Exploratory/autonomous/learner-shaped – With or without teacher guidance – With or without formal enrolment
  • 16. For language learning • Introducing the human element … • Audio/video technologies now provide learners with opportunity to practise, interact, achieve a sense of community while • Providing additional channels of communicating and • Working collaboratively with learners in other times and locations
  • 17. And the social element: • Research shows that learners: – use specific technologies for specific purposes – that learners resist or become confused by register cross-over (e.g. social to educational contexts/purposes) – & use whatever means they are comfortable with to communicate
  • 18.
  • 19. Some models … Kanuka & Anderson Radical pedagogy (1999) Blythe (2001) User-centred design paradigm Maor (2004) Pedagogy-technology bridge – pushing the comfort zone Anderson (2005) Learning-centred design Farmer (2005) Reflective, individualized new knowledge environments Mellow (2005) mLearning for digital Cochrane (2005) natives
  • 20. Complemented by … Larsen- Chaos/Complexity Science & Freeman (1997) SLA Kirschbaum Complex Systems (2002) - self-organization - non-linearity - order/chaos dynamic - emergent properties
  • 21. The forest … & the trees & something else …
  • 22. The course • Context – MEd: 2-years teaching experience – Balance of local & international students – Elective – 8 students + 2 visiting scholars (6 countries) • Reasons for change – Pedagogic • Content • Skills • Processes • Reflection – Pragmatic • Constraints
  • 23. Course structure - blended Physical Pedagogical Assessment • 2 all-day • free-form Task 1: Blog, wiki, workshops (1st live, • learner-shaped chat, e-portfolio, SCMC tutorial) • responsive discussion forum • 1 hr drop-in COMMUNICATION • only constraint: sessions weekly Task 2: Webquest assessment items (f2f, IM or chat) by end of semester Task 3: create • 1 additional online module of optional w’shp (f2f tasks or virtual)
  • 24. Class Wiki http://collaborate.ci.qut.edu.au/techllwiki/index.php/ Main_Page Class member blogs http://LifeNtheUniverse.blogspot.com http://sascha-blog.blogspot.com/ http://yuhsu.blogspot.com/ http://kazucorner.blogspot.com/ http://owenlangdale.blogspot.com/ http://robeebajar.blogspot.com/ http://hncyliyu.blogspot.com http://nontravelblog.blogspot.com/
  • 25. The study • Pre-course questionnaire: – Biographical information – Computer experience – Computer competence – Computer skills – Computer confidence – Learning styles – Learning strategies – Course expectations
  • 26. The study Pre-course Focus Student artifacts Qre groups Blogs -Biographical Problem- Wiki pages info based Webquests -Computer skills Scenarios Discussion forums -Computer Small-group Instructional CALL competence Videoed projects -Computer Transcribed Chat room logs confidence -Learning styles
  • 27. Pre-course questionnaire 1 • All students had learnt at least one other L2 • 75% (6) rated themselves as average overall computer competence: 25% (2) rated themselves as above average • 1 had used blogs before • None had used computers to create their own webpages • None had used computers to create their own web-based lessons
  • 28. Pre-course questionnaire 2 • All acknowledged average to high confidence in: – most common computer applications and skills – Using Help functions – Using email – Sending attachments – Surfing the Internet
  • 29. Pre-course questionnaire 3 • All (but 1) acknowledged no to average confidence in: – Designing webpages – Creating a webpage – Recording sound on computer
  • 30. Pre-course questionnaire 4 • All acknowledged no to average confidence in: – Recording & editing video – Adding sound or video to webpages – Creating on-line learning activities
  • 31. Comments about using computers to help learn a language: • Quite interesting: audio & visual possibilities • No experience, excellent way for learners to control their own learning – don’t know much • Quite comfortable • Excited – but how to avoid the glitches?? • Good for individual preparation prior to immersion • Good for private study but prefer f2f • Requires autonomy which doesn’t suit my learning style • Don’t feel comfortable using blogs, discussion forums etc – too permanent
  • 32. Overall impressions • Saw computers mainly as instructional CALL • Wary of CMC • Wary of web presence • Learning style data not analysed yet, but half claimed to: – Be not good autonomous learners – Be not good in isolated environments – Need f2f contact for learning
  • 33. Focus group questions • Problem-based scenarios • Discussion/advice questions – What suggestions can you give this student? – What do you see as being this student’s problems in this unit? – What can they do now to complete this unit? – How would suggest they tackled things differently if they could start again? – If you could have given this student some advice before they enrolled in this unit, what would you say?
  • 34. Focus groups - friendly, quiet young man Scenario 1: Han - taught in a couple of Asian countries - good at English - worries that his proficiency not good enough to get the job he wants -uses his mobile phone to send text messages and make calls -keeps in touch with his family back home using chat and his webcam - enrolled in 618 because he felt comfortable using the technology and that good university jobs require technology experience -having trouble finishing his 618 assignments - not sure how to adapt the technology to teaching purposes
  • 35. Focus groups - enthusiastic man in his late-20s Scenario 2: Josh -taught in a few different countries -wants to get high-paying job in education -feels confident he has the teaching experience -realises communication and job- seeking technology can also probably be used to teach -wants his piece of paper -taking a full workload -2 part-time jobs to pay for fees and living expenses -started out well and feels confident -slipping behind though “helping out” others
  • 36. Focus groups - young woman from traditional Scenario 3: Shinta educational background -came straight from an 18-month job in a private English school where she taught discrete-skill classes using a set textbook and materials -never participated in planning or organising classes -enrolled in this program to help her get promotional positions -having trouble working out what to do and is falling behind -worried that she is running out of time to learn the skills and even to get the work done -other subjects are very demanding and have strict deadlines
  • 37. Focus groups -quite a bit older than many of the Scenario 4: Jeni other participants -taught mainly in poorly resourced migrant education programs in Australia -taught in a couple of Asian countries -some broad experiences of different cultures and teaching conditions -about time she tackled this “technology thing” to use the sorts of tools that her children and some of her students are quite familiar with -earlier in the semester advised younger students about time management and planning -Now struggling with technical skills -panics and loses confidence
  • 38. Focus group directions • Confidence through doing • Need prior preparation with computing skills • Need more structure & deadlines • Take advantage of peer mentoring opportunities (communities of practice) • Take advantage of multiple opportunities for mutual support (affordances) • Need constant practice to improve: – Computing skills – Study skills – Time-management skills – Prioritising tasks
  • 39.
  • 40.
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  • 42.
  • 43. External Environment Networks Communication Teachers Learners Exploration Collaboration Physical Soft resources resources Instructional CALL
  • 44. Flexible pedagogies for disruptive technologies Dr Debra Hoven School of Cultural and Language Studies in Education Queensland University of Technology d.hoven@qut.edu.au CALICO Symposium, Hawaii 2006