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MARKETING
AND
MARKET
SURVEY
~Mr. D.J. Gurung
mrdjgurung@gmail.com
MARKETING ???
Is it Selling?
Is it advertising?
Is it customer
handling?
Is it promoting?
Is it price reduction?
 Marketing is the process of communicating the value of a
product or service to customers, for the purpose of selling that
product or service.
 Marketing is the management of process involved in identifying,
anticipating and satisfying consumer requirements profitably.
Marketing is the process of planning and executing the
conception, pricing, promotion, and distribution of ideas, goods,
services to create exchanges that satisfy individual and
organizational goals.
-American Marketing Association
MARKETING DEFINED…
4
Simple Marketing System
Industry
(a collection
of sellers)
Market
(a collection
of Buyers)
Goods/services
Money
Communication
Information
IMPORTANCE OF MARKETING
Creates Awareness
Boosts Sales
Builds Company’s
reputation
Prolongs
company’s
existence
MORE PROFIT
6
Marketing
Mix
Product
Price Promotion
Place
SOLUTION
INFORMATION
VALUE
ACCESS
Types of Marketing
Online Marketing
Offline Marketing
 Word of Mouth Marketing and Many more
 Advertising: The paid, public, non-personal
announcement of a persuasive message by an
identified sponsor; the non-personal presentation
or promotion by a firm of its products to its
existing and potential customers.
 Marketing: The systematic planning,
implementation and control of a mix of business
activities intended to bring together buyers and
sellers for the mutually advantageous exchange
or transfer of products.
MARKETING VS ADVERTISEMENT
MARKETING SURVEY
A general view, examination, or
description of someone or
something.
look closely at or examine (someone
or something).
WHAT IS SURVEY???
A market survey is a tool used to gather
information about existing or potential
customers in a certain market or population.
The study of the spending characteristics and
purchasing power of the consumer who are
within your business's geographic area of
operation; a research method for defining the
market parameters of a business.
MARKETING + SURVEY
Problems faced by any organization in market are:-
 Customer related
 Product related
 Price related
 Promotion related
 Place related
 Competition
PROBLEMS IN MARKET
Maintain competitiveness
Analyze market size
Analyze Customer need
Regulation of price
Effective promotion
Distribution Channel Management
SOLUTION= MARKETING SURVEY
 Telephonic interview
 Face to face Interview
 Focus group interview
 Direct mail interview
 E-mail interview
 Questionnaire
 Group Discussion
MARKETING SURVEY TOOLS
1. Define objectives & specify information to
be collected
2. Select a sample
3. Prepare questions for survey
4. Collect data & analyze information
5. Prepare report based on data analyzed
DESIGNING MARKET SURVEY
AREAS FOR INFORMATION
COLLECTION
MARKETING AND MARKET SURVEY GUIDE
MARKETING AND MARKET SURVEY GUIDE
MARKETING AND MARKET SURVEY GUIDE

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MARKETING AND MARKET SURVEY GUIDE

  • 2. MARKETING ??? Is it Selling? Is it advertising? Is it customer handling? Is it promoting? Is it price reduction?
  • 3.  Marketing is the process of communicating the value of a product or service to customers, for the purpose of selling that product or service.  Marketing is the management of process involved in identifying, anticipating and satisfying consumer requirements profitably. Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, services to create exchanges that satisfy individual and organizational goals. -American Marketing Association MARKETING DEFINED…
  • 4. 4 Simple Marketing System Industry (a collection of sellers) Market (a collection of Buyers) Goods/services Money Communication Information
  • 5. IMPORTANCE OF MARKETING Creates Awareness Boosts Sales Builds Company’s reputation Prolongs company’s existence MORE PROFIT
  • 9.  Word of Mouth Marketing and Many more
  • 10.
  • 11.  Advertising: The paid, public, non-personal announcement of a persuasive message by an identified sponsor; the non-personal presentation or promotion by a firm of its products to its existing and potential customers.  Marketing: The systematic planning, implementation and control of a mix of business activities intended to bring together buyers and sellers for the mutually advantageous exchange or transfer of products. MARKETING VS ADVERTISEMENT
  • 13. A general view, examination, or description of someone or something. look closely at or examine (someone or something). WHAT IS SURVEY???
  • 14. A market survey is a tool used to gather information about existing or potential customers in a certain market or population. The study of the spending characteristics and purchasing power of the consumer who are within your business's geographic area of operation; a research method for defining the market parameters of a business. MARKETING + SURVEY
  • 15. Problems faced by any organization in market are:-  Customer related  Product related  Price related  Promotion related  Place related  Competition PROBLEMS IN MARKET
  • 16. Maintain competitiveness Analyze market size Analyze Customer need Regulation of price Effective promotion Distribution Channel Management SOLUTION= MARKETING SURVEY
  • 17.  Telephonic interview  Face to face Interview  Focus group interview  Direct mail interview  E-mail interview  Questionnaire  Group Discussion MARKETING SURVEY TOOLS
  • 18. 1. Define objectives & specify information to be collected 2. Select a sample 3. Prepare questions for survey 4. Collect data & analyze information 5. Prepare report based on data analyzed DESIGNING MARKET SURVEY