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Process of developing
  e-Learning courses
    Research Seminar
      26th June 09
Aim
• e-learning and its forms
• e-Learning models and its processes
• e-learning design principles/ techniques
e-Learning
As all educational or instructional content that is
distributed using web-based technologies to
achieve any of a variety of learning objectives
including (but not limited to):
  – employee, business partner training
  – academic education of students
  – Marketing communications
  – Customer support



                                          Source -The eLearning Guild
Really, any situation you can imagine where the
goal is to impart information that will enable the
user to learn something.
Levels of e-Learning




 Knowledge databases
Online support
Asynchronous training
Synchronous training
e-Learning types
          Rapid e-learning
           Less development time
                 •Less budget
                •Cost effective
•Any subject that can be explained in words
               •Short shelf life
          • Quick time for delivery
       •Re-purpose existing content
   •Just in time information – hot topic




                                                      Traditional e-learning
                                                              Long lead time
                                                               •More budget
                                              •Subjects that need simulations or 3D models
                                                              •Long shelf life
                                                             •Original content
“78% of organisations
    want faster
   development”

 e-Learning guild Survey
S
T
A
G
E
S

    Source: Khan, B. H. (2004, September-October).
    People, process and product continuum in e-learning:
    The e-learning P3 model. Educational Technology.
    Vol.44, No. 5. pp. 33-40.
Traditional Process
    Stages                                 People                        Product
Planning                                                           Detailed Project Plan
             Project                Research and       Business
                       Director
             Manager              design coordinator   Developer
Traditional Process
    Stages                                          People                                             Product
Planning                                                                                         Detailed Project Plan
              Project                        Research and       Business
                             Director
              Manager                      design coordinator   Developer



Design                                                                                           Storyboards
               Subject       Copyright         Evaluation       Instructional Research and
             Matter Expert   Coordinator        Specialist        designers design coordinator
Traditional Process
    Stages                                          People                                             Product
Planning                                                                                         Detailed Project Plan
              Project                        Research and        Business
                             Director
              Manager                      design coordinator    Developer



Design                                                                                           Storyboards
               Subject       Copyright         Evaluation       Instructional Research and
             Matter Expert   Coordinator        Specialist        designers design coordinator



Production                    • course integrator                                                Course Materials
             Production       • programmer
             coordinator      • graphic artist
                              • multimedia developer
                              • photographer/videographer
                              • editor
                              • learning objects specialist,
                              • quality assurance person
                              • Pilot Subjects
Traditional Process
    Stages                                          People                                               Product
Planning                                                                                           Detailed Project Plan
              Project                        Research and          Business
                             Director
              Manager                      design coordinator      Developer



Design                                                                                             Storyboards
               Subject       Copyright         Evaluation         Instructional Research and
             Matter Expert   Coordinator        Specialist          designers design coordinator



Production                                                                                         Course Materials
             Production       Production
             coordinator        Team


Evaluation                                                                                         Revised Course
               Interface
               Designer
                               Evaluation
                                Specialist
                                                  Instructional
                                                    designers                                      materials
S
T
A
G
E
S


    Source: Khan, B. H. (2004, September-October).
    People, process and product continuum in e-learning:
    The e-learning P3 model. Educational Technology.
    Vol.44, No. 5. pp. 33-40.
Delivery and Maintenance Stage



  Systems                   server/database
administrator                 programmer



                                               Well-maintained
                                              learning materials
                Webmaster
Instructional Stage

instructional and support services staff or ISS

     • course coordinator, instructor,
     • tutor,
     • course facilitator,
     • discussion moderator,
     • technical support,
     • librarian,
     • counselor,
     • customer service,
     • registration and administrative staff,


                                                  Source: Khan, B. H. (2004, September-October). People, process and
                                                  product continuum in e-learning: The e-learning P3 model. Educational
                                                  Technology. Vol.44, No. 5. pp. 33-40.
Marketing Stage

• Return on investment in e-learning

• Market researchers and recruiters (or salespersons) involved

• To make accurate and updated information about their e-learning offerings known
to as many potential learners as possible.
Rapid e-Learning Model




              Source: http://www.atlantic-link.co.uk/index.php?q=e-learning/e-learning-today
Reality




   Source: http://www.atlantic-link.co.uk/index.php?q=e-learning/e-learning-today
Rapid Process




   Source: http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf
1. Scoping of Content
• Organize, organize, organize




                  Source: http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf
In Practice




 Source: http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf
SMART Learning Objectives
• Specific – stimulating, simple, strategic and sensible
• Measurable – meaningful, maintainable, mapped to
  goals and motivating
• Achievable – appropriate, ambitious, acceptable and
  accountable
• Realistic – rewarding, robust, relevant and result
  oriented
• Timely – tangible, trackable and towards what you
  want



                                        http://www.viddler.com/explore/atlanticlink/videos/3/
2.
Techniques
•   What must the learner do differently?
•   Thinking like a learner
•   20 minutes modules
•   Pareto principle (80/20 rule)
•   Categorising content
•   Refresh material
•   Incremental learning path
Learning Models
Gagne's events of instruction (Traditional)

•      Gaining attention
                                                                    Get attention

•      Informing the learner of the objective

•      Stimulating recall of prerequisite learning
                                                       Assess                                  Set Direction
                                                     and Support
•      Presenting new material
                                                                      Rapid
•      Providing learning guidance
                                                                                                   Present
•      Eliciting performance                         Summarise                                   information

•      Providing feedback about correctness
                                                                       Examples
•      Assessing performance                                          and practices

•      Enhancing retention and recall




                                                                   http://www.viddler.com/explore/atlanticlink/videos/3/
Script Writing
•   Rapid e-Learners are impatient

•   Short lines, short sentences and one idea per paragraph

•   Use the active voice, with actions at the start of the sentences

•   Consistent use of terminology and instructions

•   Tell stories to aid retention

•   Reduce text with pictures, audio, graphs and flow charts




                                                         http://www.viddler.com/explore/atlanticlink/videos/3/
3. Creating your Course
• Use the outline and the interactive elements as
  the basis of the course.
  – Subject areas are converted to chapters.
  – Topics are converted to bullet pages.
  – Interactive elements, quizzes, links, and graphics,
    animation, audio, video make your course
    interesting.
Graphic Design
•   Consistent colour
•   Consistent layout
•   Consistent behaviour
•   White space is fine

• A simple acronym

    –   Contrast
    –   Repetition
    –   Alignment
    –   Positioning


                                   http://www.viddler.com/explore/atlanticlink/videos/3/
Template creation
Reusable                                     Intuitive




 Robust
                                             Relevant


                          http://www.viddler.com/explore/atlanticlink/videos/3/
4. Implementing and Evaluating the
                   Course

• Quality Assure                        Create Issue
• Beta test
• Release               Sign off                               Assign Issue
                          Issue




                                   Fix issue              Accept Issue




                                         http://www.viddler.com/explore/atlanticlink/videos/3/
Good e-Learning
• Uses best of breed web design

• Content is designed to be:

   – Clear and easy to understand

   – Provides easy access to additional information

   – Includes repetition provides the same information in several formats

   – Includes course tracking

   – Can enable tests and surveys
References
How to develop effective courses for the web: http://www.readygo.com/isd/

For SMEs: How to design of rapid e-learning materials
http://www.learning15.net/wiki/index.php?title=The_60-minute_masters

Free report on Rapid E-learning Design here:
http://www.kineo.com/rapid-elearning/how-to-design-rapid-e-learning.html

IDEAS: Instructional Design for Elearning ApproacheS: http://ideas.blogs.com/

eLearning Technology: http://elearningtech.blogspot.com/

http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf

Community & Resources for e-Learning Professionals : http://www.elearningguild.com/

Centre for Learning & Performance Technologies: http://www.c4lpt.co.uk/jane.html

http://www.viddler.com/explore/atlanticlink/videos/3/

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e-Learning Presentation

  • 1. Process of developing e-Learning courses Research Seminar 26th June 09
  • 2. Aim • e-learning and its forms • e-Learning models and its processes • e-learning design principles/ techniques
  • 3. e-Learning As all educational or instructional content that is distributed using web-based technologies to achieve any of a variety of learning objectives including (but not limited to): – employee, business partner training – academic education of students – Marketing communications – Customer support Source -The eLearning Guild
  • 4. Really, any situation you can imagine where the goal is to impart information that will enable the user to learn something.
  • 5. Levels of e-Learning Knowledge databases
  • 9. e-Learning types Rapid e-learning Less development time •Less budget •Cost effective •Any subject that can be explained in words •Short shelf life • Quick time for delivery •Re-purpose existing content •Just in time information – hot topic Traditional e-learning Long lead time •More budget •Subjects that need simulations or 3D models •Long shelf life •Original content
  • 10. “78% of organisations want faster development” e-Learning guild Survey
  • 11. S T A G E S Source: Khan, B. H. (2004, September-October). People, process and product continuum in e-learning: The e-learning P3 model. Educational Technology. Vol.44, No. 5. pp. 33-40.
  • 12.
  • 13. Traditional Process Stages People Product Planning Detailed Project Plan Project Research and Business Director Manager design coordinator Developer
  • 14. Traditional Process Stages People Product Planning Detailed Project Plan Project Research and Business Director Manager design coordinator Developer Design Storyboards Subject Copyright Evaluation Instructional Research and Matter Expert Coordinator Specialist designers design coordinator
  • 15. Traditional Process Stages People Product Planning Detailed Project Plan Project Research and Business Director Manager design coordinator Developer Design Storyboards Subject Copyright Evaluation Instructional Research and Matter Expert Coordinator Specialist designers design coordinator Production • course integrator Course Materials Production • programmer coordinator • graphic artist • multimedia developer • photographer/videographer • editor • learning objects specialist, • quality assurance person • Pilot Subjects
  • 16. Traditional Process Stages People Product Planning Detailed Project Plan Project Research and Business Director Manager design coordinator Developer Design Storyboards Subject Copyright Evaluation Instructional Research and Matter Expert Coordinator Specialist designers design coordinator Production Course Materials Production Production coordinator Team Evaluation Revised Course Interface Designer Evaluation Specialist Instructional designers materials
  • 17. S T A G E S Source: Khan, B. H. (2004, September-October). People, process and product continuum in e-learning: The e-learning P3 model. Educational Technology. Vol.44, No. 5. pp. 33-40.
  • 18. Delivery and Maintenance Stage Systems server/database administrator programmer Well-maintained learning materials Webmaster
  • 19. Instructional Stage instructional and support services staff or ISS • course coordinator, instructor, • tutor, • course facilitator, • discussion moderator, • technical support, • librarian, • counselor, • customer service, • registration and administrative staff, Source: Khan, B. H. (2004, September-October). People, process and product continuum in e-learning: The e-learning P3 model. Educational Technology. Vol.44, No. 5. pp. 33-40.
  • 20. Marketing Stage • Return on investment in e-learning • Market researchers and recruiters (or salespersons) involved • To make accurate and updated information about their e-learning offerings known to as many potential learners as possible.
  • 21. Rapid e-Learning Model Source: http://www.atlantic-link.co.uk/index.php?q=e-learning/e-learning-today
  • 22. Reality Source: http://www.atlantic-link.co.uk/index.php?q=e-learning/e-learning-today
  • 23. Rapid Process Source: http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf
  • 24. 1. Scoping of Content • Organize, organize, organize Source: http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf
  • 25. In Practice Source: http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf
  • 26. SMART Learning Objectives • Specific – stimulating, simple, strategic and sensible • Measurable – meaningful, maintainable, mapped to goals and motivating • Achievable – appropriate, ambitious, acceptable and accountable • Realistic – rewarding, robust, relevant and result oriented • Timely – tangible, trackable and towards what you want http://www.viddler.com/explore/atlanticlink/videos/3/
  • 27. 2.
  • 28. Techniques • What must the learner do differently? • Thinking like a learner • 20 minutes modules • Pareto principle (80/20 rule) • Categorising content • Refresh material • Incremental learning path
  • 29. Learning Models Gagne's events of instruction (Traditional) • Gaining attention Get attention • Informing the learner of the objective • Stimulating recall of prerequisite learning Assess Set Direction and Support • Presenting new material Rapid • Providing learning guidance Present • Eliciting performance Summarise information • Providing feedback about correctness Examples • Assessing performance and practices • Enhancing retention and recall http://www.viddler.com/explore/atlanticlink/videos/3/
  • 30. Script Writing • Rapid e-Learners are impatient • Short lines, short sentences and one idea per paragraph • Use the active voice, with actions at the start of the sentences • Consistent use of terminology and instructions • Tell stories to aid retention • Reduce text with pictures, audio, graphs and flow charts http://www.viddler.com/explore/atlanticlink/videos/3/
  • 31. 3. Creating your Course • Use the outline and the interactive elements as the basis of the course. – Subject areas are converted to chapters. – Topics are converted to bullet pages. – Interactive elements, quizzes, links, and graphics, animation, audio, video make your course interesting.
  • 32. Graphic Design • Consistent colour • Consistent layout • Consistent behaviour • White space is fine • A simple acronym – Contrast – Repetition – Alignment – Positioning http://www.viddler.com/explore/atlanticlink/videos/3/
  • 33. Template creation Reusable Intuitive Robust Relevant http://www.viddler.com/explore/atlanticlink/videos/3/
  • 34. 4. Implementing and Evaluating the Course • Quality Assure Create Issue • Beta test • Release Sign off Assign Issue Issue Fix issue Accept Issue http://www.viddler.com/explore/atlanticlink/videos/3/
  • 35. Good e-Learning • Uses best of breed web design • Content is designed to be: – Clear and easy to understand – Provides easy access to additional information – Includes repetition provides the same information in several formats – Includes course tracking – Can enable tests and surveys
  • 36. References How to develop effective courses for the web: http://www.readygo.com/isd/ For SMEs: How to design of rapid e-learning materials http://www.learning15.net/wiki/index.php?title=The_60-minute_masters Free report on Rapid E-learning Design here: http://www.kineo.com/rapid-elearning/how-to-design-rapid-e-learning.html IDEAS: Instructional Design for Elearning ApproacheS: http://ideas.blogs.com/ eLearning Technology: http://elearningtech.blogspot.com/ http://www.kineo.com/demos/Ufi_Demo/resources/Rapid_Elearning_Reviewed_final.pdf Community & Resources for e-Learning Professionals : http://www.elearningguild.com/ Centre for Learning & Performance Technologies: http://www.c4lpt.co.uk/jane.html http://www.viddler.com/explore/atlanticlink/videos/3/