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Product Launch Checklist
                                                                                                                                Duration
Stage                     Department         Task        Description                                     Owner       Start                   End         Status
                                                                                                                                 (Days)

                                                         Validate the understanding of Market
1 Market Problems         Product Team   Market Needs    Problems that this new product was               Sally    6-Jan-11        35      10-Feb-11   Completed
                                                         developed to address



                                                         Review the customer requirements that
2 Customer Requirements    Technical     Requirements
                                                         resulted in this product's feature set
                                                                                                          Jim      10-Feb-11       35      17-Mar-11    On Track


                                                         Make sure that the Marketing and PR
                                                         functions have the product specifications
2 Customer Requirements   Product Team   Feature Specs   and feature detail to help craft supporting     Michael   17-Mar-11       35      21-Apr-11    Overdue
                                                         marketing materials, web pages, press
                                                         releases, etc.

                                                         Make sure that the Support function
                                                         understands the new product's feature set
2 Customer Requirements   Product Team      Support
                                                         to prepare needed documentation, training
                                                                                                          Tom      21-Apr-11       28      19-May-11     At Risk
                                                         and support materials.

                                                         Review the competitive analysis to
                                                         understand the differentiation that exists in
3 Competitive Analysis     Marketing      Competition    the new product. Make sure that the              Jim      21-Apr-11       21      12-May-11   Not Started
                                                         product launch marketing messages reflect
                                                         this differentation.

                                                         Understand the market position that was
                                                         determined for the new product. Verify that
4 Positioning              Marketing      Positioning
                                                         the Positioning is still valid and the
                                                                                                          Sally    10-May-11       21      31-May-11   Not Started
                                                         product's differentation.


                                                         Work with Marketing, Sales and PR to
4 Positioning             Product Team    Messaging      make sure that all key product messages          Paul     1-Jun-11        30       1-Jul-11   Not Started
                                                         flow from the Positioning.

                                                         Determine if the launch of this new product
                                                         is still aligned with corporate strategy. If
                                                         not, understand what must change - the
4 Positioning              Executive       Alignment
                                                         product or the strategy - to not create
                                                                                                         Nancy     1-Jun-11        21      22-Jun-11   Not Started
                                                         market confusion or potential
                                                         embarrassment when the product is
Review the Business Case to understand
                                                   all assumptions that must go into the
                                                   pricing for the new product. See if anything
5 Business Case       Finance      Business Case
                                                   has changed since the Business Case was
                                                                                                   Nancy     1-Jun-11    21   22-Jun-11   Not Started
                                                   approved that might require you to adopt
                                                   different pricing.

                                                   Work with Product Management and any
5 Business Case     Product Team      Pricing      other stakeholders to finalize launch pricing    Jim      15-Jun-11   28   13-Jul-11   Not Started
                                                   based on the Business Case.

                                                   Review the Product Roadmap to ensure
                                                   that all the planned features for the
                                                   pending product release are in fact in the
6 Product Roadmap    Technical       Roadmap
                                                   new product. If some features were
                                                                                                    Sally    1-Jun-11    49   20-Jul-11   Not Started
                                                   omitted, make sure there are no references
                                                   to them in launch and marketing materials.

                                                   Set specific, measurable goals for this
7 Product Launch    Product Team     Set Goals     Product Launch. Most often, the goal of a        Tom      15-Jun-11   21   6-Jul-11    Not Started
                                                   Launch is to create sales momentum.


                                                   Select someone to lead the Product
7 Product Launch    Product Team    Pick Leader    Launch, ideally someone from the Product        Nancy     21-Jun-11   21   12-Jul-11   Not Started
                                                   Management function.



                                                   Ensure that the Launch team leader has
7 Product Launch     Executive      Sponsorship
                                                   executive sponsorship.
                                                                                                    Sally    15-Jun-11   21   6-Jul-11    Not Started


                                                   Select members from each of the following
                                                   functional areas to serve on the Launch
7 Product Launch    Product Team    Build Team     team: Product Management, Marketing,             Jim      6-Jul-11    21   27-Jul-11   Not Started
                                                   Sales, R&D, Support/service, Channel
                                                   Management.
                                                   Begin meeting well in advance of the
                                                   anticipated General Availability date for the
                                                   new product. A new product launch
7 Product Launch    Product Team     Meetings
                                                   typically takes 6 -12 months to properly
                                                                                                   Michael   15-Jul-11   21   5-Aug-11    Not Started
                                                   plan and execute. Determine how
                                                   frequently the team needs to meet. More
                                                   Decide on a set of communication
                                                   protocols and frequency of regular
7 Product Launch    Product Team     Protocol      communication between members of the             Paul     15-Jul-11   21   5-Aug-11    Not Started
                                                   Launch Team and those outside the
                                                   Launch Team with a need to know.
Using this template as your guide, develop
                                                   a detailed checklist of all activities that
7 Product Launch   Product Team     To Do List
                                                   must occur to successfully launch this new
                                                                                                  Sally    21-Jul-11   28   18-Aug-11   Not Started
                                                   product.


                                                   Develop the pre and post-launch Marketing
7 Product Launch    Marketing     Marketing Plan
                                                   plan
                                                                                                  Jim      30-Jul-11   35   3-Sep-11    Not Started

                                                   Develop the pre and post-launch
                                                   Communications plan. Consider both
                                                   internal and external communications.
7 Product Launch    Marketing     Communications
                                                   What press activities are planned? Will
                                                                                                 Michael   5-Aug-11    28   2-Sep-11    Not Started
                                                   you communicate the launch to your
                                                   current customers differently that the

                                                   Develop your pre and post-launch events
7 Product Launch    Marketing     Event Strategy   strategy (this can be part of the Marketing   Nancy     5-Aug-11    28   2-Sep-11    Not Started
                                                   plan).

                                                   Determine the product release milestones -
                                                   working prototype, Alpha test, Beta test,
                                     Release
7 Product Launch    Technical
                                    Milestones
                                                   General Availability. Document in the         Michael   10-Apr-11   35   15-May-11   Not Started
                                                   Launch Plan and develop a launch timeline
                                                   around these dates.

                                                   Stay in close communication with R&D and
                                                   Manufacturing to determine if anything is
7 Product Launch    Technical        Testing
                                                   occurring during testing that might delay
                                                                                                  Paul     1-May-11    63    3-Jul-11   Not Started
                                                   the General Availability or Launch date.


                                                   After you've completed your detailed
7 Product Launch   Product Team       Budget       Launch Plan, develop a budget for the          Jim      10-Aug-11   21   31-Aug-11   Not Started
                                                   Launch and get it approved.


                                                   Estimate how many impressions
7 Product Launch    Marketing        Metrics       (exposures), leads, sales and profit will      Tom      15-Aug-11   14   29-Aug-11   Not Started
                                                   result from executing your Launch Plan


                                                   Using the approved Launch budget and
                                                   estimates from the previous step (or from
7 Product Launch     Finance           ROI
                                                   the Business Case), develop an ROI
                                                                                                  Sally    15-Aug-11   14   29-Aug-11   Not Started
                                                   projection for the Launch.
If you plan to launch in international
                                                  markets, ensure that localization
7 Product Launch   Product Team   International
                                                  requirements, pricing and distribution are in
                                                                                                  Jim   1-Aug-11   28   29-Aug-11   Not Started
                                                  place.

                                                  Discuss as a team the risks to the Launch
                                                  Plan, particularly those risks that might
7 Product Launch    Executive         Risk        delay the launch or cause the launch to fail.   Tom   1-Aug-11   21   22-Aug-11   Not Started
                                                  Where possible, develop contingency plans
                                                  against these risks.
Risk
                                                                                                                                             International
                                                                                                                                                       ROI
                                                                                                                                                     Metrics
                                                                                                                                                    Budget
                                                                                           Testing
                                                            Release Milestones
                                                                                                                                                Event Strategy
                                                                                                                                               Communications
                                                                                                                                             Marketing Plan
                                                                                                                                       To Do List
                                                                                                                                 Protocol
                                                                                                                                 Meetings
                                                                                                                         Build Team
                                                                                                          Sponsorship
                                                                                                               Pick Leader
                                                                                                           Set Goals
                                                                                                            Roadmap
                                                                                                               Pricing
                                                                                               Business Case
                                                                                                 Alignment
                                                                                                     Messaging
                                                                                 Positioning
                                                                  Competition
                                                                     Support
                                            Feature Specs
                             Requirements
           Market Needs

2-Jan-11                  21-Feb-11               12-Apr-11                              1-Jun-11                            21-Jul-11                           9-Sep-11

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Product Launch Checklist

  • 1. Product Launch Checklist Duration Stage Department Task Description Owner Start End Status (Days) Validate the understanding of Market 1 Market Problems Product Team Market Needs Problems that this new product was Sally 6-Jan-11 35 10-Feb-11 Completed developed to address Review the customer requirements that 2 Customer Requirements Technical Requirements resulted in this product's feature set Jim 10-Feb-11 35 17-Mar-11 On Track Make sure that the Marketing and PR functions have the product specifications 2 Customer Requirements Product Team Feature Specs and feature detail to help craft supporting Michael 17-Mar-11 35 21-Apr-11 Overdue marketing materials, web pages, press releases, etc. Make sure that the Support function understands the new product's feature set 2 Customer Requirements Product Team Support to prepare needed documentation, training Tom 21-Apr-11 28 19-May-11 At Risk and support materials. Review the competitive analysis to understand the differentiation that exists in 3 Competitive Analysis Marketing Competition the new product. Make sure that the Jim 21-Apr-11 21 12-May-11 Not Started product launch marketing messages reflect this differentation. Understand the market position that was determined for the new product. Verify that 4 Positioning Marketing Positioning the Positioning is still valid and the Sally 10-May-11 21 31-May-11 Not Started product's differentation. Work with Marketing, Sales and PR to 4 Positioning Product Team Messaging make sure that all key product messages Paul 1-Jun-11 30 1-Jul-11 Not Started flow from the Positioning. Determine if the launch of this new product is still aligned with corporate strategy. If not, understand what must change - the 4 Positioning Executive Alignment product or the strategy - to not create Nancy 1-Jun-11 21 22-Jun-11 Not Started market confusion or potential embarrassment when the product is
  • 2. Review the Business Case to understand all assumptions that must go into the pricing for the new product. See if anything 5 Business Case Finance Business Case has changed since the Business Case was Nancy 1-Jun-11 21 22-Jun-11 Not Started approved that might require you to adopt different pricing. Work with Product Management and any 5 Business Case Product Team Pricing other stakeholders to finalize launch pricing Jim 15-Jun-11 28 13-Jul-11 Not Started based on the Business Case. Review the Product Roadmap to ensure that all the planned features for the pending product release are in fact in the 6 Product Roadmap Technical Roadmap new product. If some features were Sally 1-Jun-11 49 20-Jul-11 Not Started omitted, make sure there are no references to them in launch and marketing materials. Set specific, measurable goals for this 7 Product Launch Product Team Set Goals Product Launch. Most often, the goal of a Tom 15-Jun-11 21 6-Jul-11 Not Started Launch is to create sales momentum. Select someone to lead the Product 7 Product Launch Product Team Pick Leader Launch, ideally someone from the Product Nancy 21-Jun-11 21 12-Jul-11 Not Started Management function. Ensure that the Launch team leader has 7 Product Launch Executive Sponsorship executive sponsorship. Sally 15-Jun-11 21 6-Jul-11 Not Started Select members from each of the following functional areas to serve on the Launch 7 Product Launch Product Team Build Team team: Product Management, Marketing, Jim 6-Jul-11 21 27-Jul-11 Not Started Sales, R&D, Support/service, Channel Management. Begin meeting well in advance of the anticipated General Availability date for the new product. A new product launch 7 Product Launch Product Team Meetings typically takes 6 -12 months to properly Michael 15-Jul-11 21 5-Aug-11 Not Started plan and execute. Determine how frequently the team needs to meet. More Decide on a set of communication protocols and frequency of regular 7 Product Launch Product Team Protocol communication between members of the Paul 15-Jul-11 21 5-Aug-11 Not Started Launch Team and those outside the Launch Team with a need to know.
  • 3. Using this template as your guide, develop a detailed checklist of all activities that 7 Product Launch Product Team To Do List must occur to successfully launch this new Sally 21-Jul-11 28 18-Aug-11 Not Started product. Develop the pre and post-launch Marketing 7 Product Launch Marketing Marketing Plan plan Jim 30-Jul-11 35 3-Sep-11 Not Started Develop the pre and post-launch Communications plan. Consider both internal and external communications. 7 Product Launch Marketing Communications What press activities are planned? Will Michael 5-Aug-11 28 2-Sep-11 Not Started you communicate the launch to your current customers differently that the Develop your pre and post-launch events 7 Product Launch Marketing Event Strategy strategy (this can be part of the Marketing Nancy 5-Aug-11 28 2-Sep-11 Not Started plan). Determine the product release milestones - working prototype, Alpha test, Beta test, Release 7 Product Launch Technical Milestones General Availability. Document in the Michael 10-Apr-11 35 15-May-11 Not Started Launch Plan and develop a launch timeline around these dates. Stay in close communication with R&D and Manufacturing to determine if anything is 7 Product Launch Technical Testing occurring during testing that might delay Paul 1-May-11 63 3-Jul-11 Not Started the General Availability or Launch date. After you've completed your detailed 7 Product Launch Product Team Budget Launch Plan, develop a budget for the Jim 10-Aug-11 21 31-Aug-11 Not Started Launch and get it approved. Estimate how many impressions 7 Product Launch Marketing Metrics (exposures), leads, sales and profit will Tom 15-Aug-11 14 29-Aug-11 Not Started result from executing your Launch Plan Using the approved Launch budget and estimates from the previous step (or from 7 Product Launch Finance ROI the Business Case), develop an ROI Sally 15-Aug-11 14 29-Aug-11 Not Started projection for the Launch.
  • 4. If you plan to launch in international markets, ensure that localization 7 Product Launch Product Team International requirements, pricing and distribution are in Jim 1-Aug-11 28 29-Aug-11 Not Started place. Discuss as a team the risks to the Launch Plan, particularly those risks that might 7 Product Launch Executive Risk delay the launch or cause the launch to fail. Tom 1-Aug-11 21 22-Aug-11 Not Started Where possible, develop contingency plans against these risks.
  • 5. Risk International ROI Metrics Budget Testing Release Milestones Event Strategy Communications Marketing Plan To Do List Protocol Meetings Build Team Sponsorship Pick Leader Set Goals Roadmap Pricing Business Case Alignment Messaging Positioning Competition Support Feature Specs Requirements Market Needs 2-Jan-11 21-Feb-11 12-Apr-11 1-Jun-11 21-Jul-11 9-Sep-11