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Top 10 Strategic Predictions for 2016 and Beyond

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Top 10 Strategic Predictions for 2016 and Beyond

  1. 1. Top 10 Strategic Predictions for 2016 and Beyond: The Future Is a Digital Thing Daryl Plummer
  2. 2. Smart-StartEvolving Nexus"Robos" Rising
  3. 3. Device mesh Information of everything Adaptive security architecture New IT Reality Mesh app and service architecture IoT architecture and platformsAdvanced systems architecture Digital Mesh Smart Machines Continuous and ambient experience 3D printing materials Machine learning Autonomous agents and things
  4. 4. Three Things to Consider … The relationship between people and machines will go from cooperative, to co-dependent, to competitive1 "Smartness" is being applied across the fabric of the work environment2 The Nexus of Forces is evolving into a new set of scenarios3
  5. 5. It's said that, given enough time, an infinite number of monkeys could write the entire works of Shakespeare Could robowriters do it in a matter of hours?
  6. 6. By 2018, 20% of all business content will be authored by machines1 CIO: Identify opportunities to adopt automated content generation services now Near-Term Flag: Next year, watch for a hiring freeze on copywriters in favor of robowriting solutions Analysis by: Karen A. Hobert, Martin Kihn
  7. 7. The "Robos" Have Already Begun to Rise Machines will create significant amounts of business content Have you ever wondered how narrative science could be used to enhance your job?
  8. 8. But how much help can we afford to give? A Co-Dependent Relationship Can Be Beneficial 1 Million New IoT devices will be purchased every hour of every day in 2021
  9. 9. By 2018, 6 billion connected things will be requesting support2 IT Leaders: Start viewing "things" as customers of services and learn to market to them and to satisfy their nonhuman requests Analysis by: Jenny Sussin, Jim Tully, Kristin Moyer and Don Scheibenreif
  10. 10. By 2020, autonomous software agents outside of human control will participate in 5% of all economic transactions 3 CIOs: Study technologies based on crypto-currencies to become familiar with the predominant decentralized value-exchange platforms Use pattern matching algorithms to detect robothieves Analysis by: Magnus Revang, Ray Valdes, and David Furlonger
  11. 11. If you found out your dog was an android, would you still love it? If you found out your boss was a robot, would you obey its directives?
  12. 12. By 2018, more than 3 million workers globally will be supervised by a "roboboss"4 IT Leaders: Train managers to focus on "human" issues such as creative leadership, worker relations and strategic planning Analysis by: Whit Andrews, Frances Karamouzis, Ken Brant, Helen Poitevin, Tom Austin and Diane Morello
  13. 13. Students hacking the school system Connected Systems Offer More Openings to Attack Cars remotely hijacked
  14. 14. Smart Systems Exacerbate the Problem Smart buildings offer multiple interconnected attack surfaces
  15. 15. By YE18, 20% of smart buildings will have suffered from digital vandalism5 Digital Officers: Commission algorithms to detect and avoid obscenities introduced from outside the business Technology managers: Establish firewalls for HVAC controls Analysis by: Richard Marshall and Rob Smith
  16. 16. $10 billion By 2018, smart machine technology revenues will surpass Talent is the next smart machine battleground NO POACHING
  17. 17. By 2018, 50% of the fastest-growing companies will have fewer employees than instances of smart machines 6 IT leaders: Establish a role for governance and management of a hybrid ecosystem consisting of employees and smart machines CIOs: Promote the use of smart machine technology for higher leverage as a supplement to hiring people Analysis by: Frances Karamouzis and Magnus Revang
  18. 18. Active biometrics are scary Our faces and voices are our signatures Passwords are annoying
  19. 19. By YE18, customer digital assistants will recognize individuals by face and voice across channels and partners 7 CIOs: Enable customer-led rules of engagement with an opt-in "pull approach" to avoid perceived privacy threats Analysis by: Adam Sarner
  20. 20. Worries about system data will be dwarfed by concerns over personal behavioral and health data Monitoring the Employee Another Step Toward Quantifying the "self"
  21. 21. By 2018, 2 million employees will be required to wear health and fitness tracking devices as a condition of employment 8 IT leaders: Establish policies for gaining employee permission to share fitness data with wellness providers Analysis by: Angela McIntyre, Sylvain Fabre, and Adrian Leow
  22. 22. From Single Task Apps … To Complex Human Interactions … The Post-Mobile/Post-App Era is Coming
  23. 23. By 2020, smart agents will facilitate 40% of mobile interactions, and the post-app era will begin to dominate 9 IT leaders: Evaluate virtual personal assistants (VPAs) for workforce productivity Develop cloud services with open VPA APIs Assess security and privacy concerns for potential data leakage Analysis by: Richard Marshall, Van Baker, Adrian Leow, Charles Smulders, Ray Valdes and Jason Wong
  24. 24. Today: Stop Blaming Cloud Security Cloud service providers are more secure than the average enterprise data center Tomorrow: Start Growing Your Cloud Security Responsibility Customer errors and security gaps have always been THE key vulnerability
  25. 25. Through 2020, 95% of cloud security failures will be the customer's fault10 IT leaders: Use cloud access security brokers to discover if your SaaS is exposing sensitive data internally or externally Security Leaders: Do not assume that the security of small or regional cloud providers is as good as large or global cloud providers Analysis by: Jay Heiser
  26. 26. The Future Is Ours #GartnerSYM © 2015 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and ITxpo are registered trademarks of Gartner, Inc. or it’s affiliates.
  27. 27.  Top Strategic Predictions for 2016 and Beyond: The Future is a Digital Thing Daryl C. Plummer and others (G00291252)  Gartner's Top Strategic Predictions for 2015 and Beyond: Digital Business Is Driving 'Big Change' Daryl C. Plummer and others (G00269904)  Smart Machines Demand a Smart Approach to IT Asset Management Victoria Barber and Hank Marquis (G00274396)  Smart Machines See Major Breakthroughs After Decades of Failure Tom Austin (G00291251) Recommended Gartner Research

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