6. Do not post external links within the Forums or Discussion Rooms as we cannot guarantee the content of such links;
7. Do not post copyrighted material, or material that you have copied from another source such as a text book, song lyric, or poetry without appropriate referencing;
8. If you have an article, poem, or similar contribution, email peersupportteam@iHealth.org.au for review and do not post directly to the service; and
9. Do not advertise goods or services within the service.Exiting the Service If you do not access the service for a period of six months or more, your access will be temporarily withdrawn. If you choose to exit the service at any time and wish to re-enter at a later date, you will be required to complete a new application form to provide updated details about your current situation. The Professional Services Staff will process accordingly. If you choose to exit the Service, please emails us on application@iHealth.org.au with the notification and we will withdraw your access. depressionServices encourages clients to enter and exit the service when they feel it is right for them. In line with the Health Records Act Victoria 2001, your details will remain securely stored in our database for a period of at least seven years following your exit. COUNSELLING AND GROUP THERAPY SPECIFIC TERMS AND CONDITIONS Prior to engaging in the Counselling Service, you are required to have read the information on the website http://www.depressionservices.org.au relating to Counselling. Group Therapy forms part of the Counselling Service. As a result, clients engaged in Group Therapy are required to agree to the general Terms and Conditions for the Counselling Service as well as Terms and Conditions that are specific to Group Therapy. Appropriate Use of the Counselling Service You are required to attend all scheduled appointments and 24 hours notice is required for the cancellation of an appointment. The re-scheduling of cancelled appointments will be at the discretion of the Counsellor. Appropriate Use of Group Therapy The nature of Group Therapy means that sessions cannot be re-scheduled if you are unable to attend. As a Group Therapy client you are therefore required to commit to attending all scheduled sessions and participating fully in the program. Assessment and Treatment Process - Counselling You will need to undergo an assessment process if you decide to engage in the Counselling Service. During the assessment process, you are required to provide true and accurate information to the best of your knowledge about your mental health status, area of difficulties, current coping abilities and support networks. You will also be required to participate in a number of questionnaires. During the assessment phase, you will also be asked to agree to and accept a counselling contract discussed between you and your allocated counsellor. The counselling contract outlines the guidelines and parameters for engaging in counselling. It is expected that you and your allocated counsellor will adhere to these guidelines throughout counselling. Before commencing counselling, it is recommended that you begin to identify the areas related to your depression that you wish to make positive changes to whilst engaged in counselling. The focus of counselling at depressionServices is on goals which relate to your overall management of depression. Your goals for counselling will be discussed with your allocated counsellor primarily in the assessment sessions and throughout the treatment process. Therefore, counselling is goal focused, directional and aims to assist you to better manage your depression. During the treatment phase, you are required to abide by the counselling contract and work collaboratively with the Counsellor in addressing your presenting issues and depressive symptoms with the aim to move towards an overall improvement in your level of day to day functioning and wellbeing. Any deviations from the counselling contract may result in you being exited from the counselling process and your access to depressionServices being withdrawn. Short term counselling (up to 6 sessions) is offered within the treatment phase. Primarily Solution Focused and Cognitive Behavioural Approaches are adopted by the Counsellors when working with you. Assessment and Treatment Process – Group Therapy As a part of Group Therapy you will be required to complete questionnaires and read the provided materials prior to group sessions. In Group Therapy you will be required to participate in the set program material. You therefore do not need to identify problematic areas relating to your depression. Group Therapy adopts a Cognitive Behavioural Approach. This approach requires you to complete the assigned preparatory material and homework tasks. Privacy and Confidentiality The Professional Services Staff at depressionServices conduct the counselling and group therapy sessions within the context of a private office. The Professional Services Staff will securely store your personal information, case notes and transcripts of each session in the clinical database in accordance with depressioNet’s Privacy and Confidentiality policy. Limits to Confidentiality in Group Therapy It is important to remember that in Group Therapy your fellow group members are not counsellors. They are therefore not bound by the same ethical codes to keep confidential the information shared in group sessions. In an effort to protect confidentiality, all group members are required to keep private the information disclosed during group sessions. It is the policy of depressioNet that any group members who are found to have violated other members’ confidentiality will be removed from the program. depressioNet however cannot be held responsible for any such disclosures by other group members. Closure Process In the closure stage, the Counsellor will ensure that the counselling process is finalised and any referrals that are required will be made so you can continue your journey towards improving your mental health and wellbeing. At the end of treatment, you are required to complete an evaluation form detailing your progress in treatment and your experience in counselling. depressionServices is keen to capture your feedback so we can continue to make improvements and provide a high quality service. If in the future you wish to reapply for the Counselling Service, it is expected that you have made a positive move towards change in your overall well being and have integrated the changes which came as a result of the previous counselling sessions.