Good for who? Understanding the challenges of implementing good design
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Talk delivered to Protolabs InspirON event on May 19th 2021.
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Good for who? Understanding the challenges of implementing good design
- 1. Good for who? Design in a crisis. Alexandra Deschamps-Sonsino InspirON May 18th 2021
- 2. My name is Alexandra Deschamps-Sonsino @iotwatch on Twitter
- 3. Books
- 4. June 2021
- 6. What have we done so far?
- 10. 11 Retrofitting desirable objects. (There are 2.2M electric vehicles in a market of 1.4B cars.)
- 13. Yet we still have a problem.
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- 35. The impact of design is changing.
- 36. 37 Products are neither the starting point nor the end of the line.
- 37. 38 A culture of ’always online’ created digital services that are carbon intensive.
- 38. 39 A culture of ’always online’ created products that are always switched on.
- 39. 40 A culture focused on convenience makes it difficult to deal with complexity.
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- 43. 44 A culture focused on convenience makes it difficult to focus on long term action.
- 44. 45 Economic uncertainty makes it difficult to focus on long term investments.
- 45. 46 Expensive and complicated solutions don’t benefit from as much design.
- 47. 48 Design and data are clashing. • ESG reporting • Green building certification • Smart metering
- 48. 49 Design, data and politics are clashing.
- 49. 50 So why are we selling the same solutions as 10 years ago?
- 51. 52 Consider the social impact (both on customers and employees) as much as the environmental impact.
- 52. 53 Design has been commodified. Upskilling as a professional and a business is crucial.
- 53. 54 Using frameworks without cherry picking what you’re most comfortable with.
- 54. 55 Stop using single-use personas. Imagine collective use, sharing, re-gifting or second-hand marketplace scenarios.
- 55. Be conscious of the limits of your impact as a designer.
- 56. Complexity needs to be worked out as a community of practice, not as a lone designer.
- 57. What comes next?
- 58. Dynamic carbon labelling (with last mile information)? E-waste tracking & retroactive taxation? Increase in climate change literacy at every level?
- 59. Interoperability How easy is it to transfer the product to be used by someone else’s service if the company fails or the product terms of service expire? Are APIs available so that others can build on top of the product?
- 60. Openness How much is published under an open source license once the company closes down? • the firmware? • the hardware? • the backend?
- 61. Data Governance How clear is it for consumers that the product is tied to connectivity? Do they understand the legal ramifications of disconnecting it?
- 62. Permissions and ownership What happens to the customer’s data when a consumer gifts a product or sells it on? What happens when they move house? Does the consumer understand their GDPR rights in this context especially when most people are not very data literate?
- 63. Security Are ‘secure by design’ approaches part of the business process? Is security connected to the service, hardware and firmware design process? Are updates communicated clearly?
- 64. Lifecycle Is the product easy to fix with common household tools and open documentation? Are spare parts provided by default? Is it designed for easy dis-assembly?
- 65. trustabletech.org Trustable Tech Mark (2019-20) doteveryone.org.uk Consequence Scanning Kit (2019-20) Cybersecurity Labelling Scheme (CLS) for Consumers (2021)
- 66. 67 Don’t press snooze: Design in a crisis.
Notes de l'éditeur
- https://lowcarbondesigninstitute.org/
- http://objectguerilla.com/blog/2013/9/26/autopreggizione
- https://www.fullyloaded.com.au/logistics-news/1912/frank-green-the-green-way https://www.anthropocenemagazine.org/2017/07/reusable-or-disposable-which-coffee-cup-has-a-smaller-footprint/
- https://www.anyahindmarch.com/en-GB/i-am-a-plastic-bag-small-motif-tote-AW200024000012.html#start=4&cgid=iamaplasticbag
- https://www.virta.global/global-electric-vehicle-market https://www.carsguide.com.au/car-advice/how-many-cars-are-there-in-the-world-70629
- https://buildbackbetter.studio/
- Wattson - Wattson is a consumer and commercially used product which wirelessly communicates with a sensor on your power line. The unit then uses a 7 segment display and an array of RGB LEDs underneath to display usage information on a clean and simple display unit. The unit can be connected via USB to your computer to upload its information to Holmes an online community of over 700 Wattson devices sharing their energy consumption information.
- Ewgeco - http://www.ewgeco.com/ Ewgeco is available in a 1, 2 and 3 channel/bar versions and each channel/bar is like an equalizer, the bar shows current usage, with a daily peak hold marker. The bar/marker illuminates from green through to red all the way up the graph to show using visual language the amount of energy you are using. There are also LED/VFD displays for numerical information, time and temperature.
- Energy Joule - http://www.ambientdevices.com/products/energyjoule.html The energy joule is another device which monitors energy consumption and displays it using a LCD and traffic light coloured lights. Not available for purchase to the public.
- Energy Orb - http://www.ambientdevices.com/cat/orb/orborder.html The Energy Orb is a special version of Ambient Devices regular product Ambient Orb. The Energy Orb illuminates in different ‘moods’ depending on your energy use. A flashing red Energy Orb is a sign that you have too much stuff on and need to act to reduce your energy consumption. Not available for purchase as they were a special one of.
- Control4 - http://www.control4.com/ Control4 are a home automation company but they have now added energy consumption monitoring to their products. One of the main advantages to Control4 is rather than just telling you that you are using too much energy it can actually switch devices on and off. Theoretically it could make suggestions as to what devices to turn of by using simple and yet intelligent decision making logic. Requires the Control 4 system.
- TED 1000 - http://www.theenergydetective.com One of the most popular in the UK, now has an iPhone. TED is a generic a desktop energy monitoring device sold in the US.
- Eco-eye - http://www.eco-eye.com/ Same as the rest except the display is even bigger, wahoo!
- Efergy Elite - http://www.efergy.com Same as the rest…
- OWL Micro + OWL USB - http://www.theowl.com/ A energy monitor wirelessly transmits energy usage information any number of interfaces (two shown of three designs). OWL USB allows you to monitor usage on your computer whilst OWL micro shows energy usage on an LCD in real time with cost implications also.
- Onzo - http://www.onzo.co.uk/ https://startups.co.uk/startups-100/2010/65-onzo/ Onzo is a small Xbee wireless power monitor an LCD screen is used to monitor power consumption.
- Utility Bill - http://www.nytimes.com/2009/01/31/science/earth/31compete.html?partner=permalink&exprod=permalink In one place in America 35,000 customers were sent utility bills with smiley or frowning faces to show whether their energy consumption was good or bad with printed graphs for comparison inside the envelope.
- This is Holmes, the web GUI for Wattson.
- Starter Dashboard - http://www.luciddesigngroup.com/ Dashboard is a turn-key web package which using sensors is able to provide information about energy comsumption across multi-site companies. It enables you to compare with other sites, have a competition to see who has reduced their energy usage the most and even allows buildings with solar panels to see how close they are to paying for them selves.
- Google PowerMeter - http://www.google.org/powermeter/ Google are looking for ways to work with utilities companies to help provide access to information that makes energy consumption information more accessible to everyone and more useful. The difference between Microsoft Hohm and Google PowerMeter - http://earth2tech.com/2009/07/01/chart-google-microsoft-energy-smackdown-powermeter-vs-hohm/
- Microsoft hohm - Microsoft hohm will eventually allow you to monitor your energy costs in your house and suggest ways of reducing those costs however currently most homes do not have smart meters and the project is still in development. Eventually you will be able to get live data rather than estimated information about your home. The project is similar to Google’s PowerMeter except that Microsoft have an interim site while Google are holding back until the energy companies provide access to smart meter information. The difference between Microsoft Hohm and Google PowerMeter - http://earth2tech.com/2009/07/01/chart-google-microsoft-energy-smackdown-powermeter-vs-hohm/
- Agile waves - http://earth2tech.com/2008/04/11/agilewaves-gauges-your-homes-greenness/ Agile waves like all the others measures energy through some kind of interface for monitoring but unlike most of the others it also measures other building attributes such as… Water usage Gas usage Air quality
- Power Aware Cord - This prototype power cord has an el illuminated cord which reacts to the amount of energy being pulled to the power strip attached at the other end. Visual Voltage Exhibition - http://www.designboom.com/weblog/cat/8/view/7501/visual-voltage-exhibition-at-design-vlaanderen-brussels.html
- Energy Aware Clock - This concept energy monitor works just like a normal clock graphing in real time energy consumption on its round display. Visual Voltage Exhibition - http://www.designboom.com/weblog/cat/8/view/7501/visual-voltage-exhibition-at-design-vlaanderen-brussels.html
- EDF Energy Saving Adaptor (Concept) - http://www.gillesbelley.fr/en_gillesbelley/en_Edf_coupe-veille_1.html The Energy saver shows when the device is no longer in use and on its standby mode, it reminds you to switch it off, and if you forget it does it for you after 3 minutes to help save energy.
- BuyProduct - http://www.rca.ac.uk/Default.aspx?ContentID=507296&GroupID=507291&CategoryID=36756&CollectionId=230 BuyProduct is kind of the opposite of an energy consumption meter. It is designed to help offset carbon emissions, you walk up to it choose what you want to offset and then swipe your credit card, it then tells you that the tree will finish scrubbing the CO2 in a set amount of time after its done all the other jobs, the width of the tree is measured to determine its potential for offset.
- Social Energy meter http://www.widetag.com/about-us/
- http://designswarm.com/blog/2020/05/the-world-of-inconsistent-data/ http://designswarm.com/blog/2020/05/the-end-of-the-sea-climate-change-and-where-to-start/
- https://slate.com/human-interest/2014/04/petroleum-tree-chart-visualizes-products-made-from-oil-in-1957.html The Book of Trees: Visualizing Knowledge, by Manuel Lima.
- https://archive.nytimes.com/www.nytimes.com/imagepages/2011/06/26/opinion/26cliffordmarshgrp.html?action=click&module=RelatedCoverage&pgtype=Article®ion=Footer
- https://www.energy-charts.de/energy_pie.htm?year=2020&month=6
- 40.93% of Brits don’t have enough savings to live for a month without income. https://www.theguardian.com/business/2019/jan/07/average-uk-household-debt-now-stands-at-record-15400 https://www.businessinsider.com/personal-finance/things-people-good-with-money-know https://www.finder.com/uk/saving-statistics
- https://www.moixa.com/ https://www.tesla.com/powerwall
- https://www.unenvironment.org/news-and-stories/press-release/130-banks-holding-usd-47-trillion-assets-commit-climate-action-and
- https://www.measurabl.com/
- https://www.theguardian.com/environment/2021/mar/27/uk-government-scraps-green-homes-grant-after-six-months
- https://www.hivehome.com/ https://chameleontechnology.co.uk/solutions/smart-in-home-displays/
- humanvalues.io https://betteriot.wordpress.com/design-and-ethics/
- https://carbonliteracy.com/organisation/
- https://www.kateraworth.com/doughnut/ https://sdgs.un.org/goals
- https://medium.com/thinkrubix/how-innovators-wield-power-e9bce22cc177
- https://vimeo.com/214423811#t=210s
- https://www.sciencedirect.com/science/article/abs/pii/S1470160X14003963 https://branch.climateaction.tech/2020/10/15/designing-branch-sustainable-interaction-design-principles/#more-268 https://wiki.mozilla.org/Projects/Sustainability/Glossary
- https://betteriot.wordpress.com/design-and-ethics/ https://trustabletech.org/the-trustable-technology-mark-is-wrapping-up-trustable-technology-lives-on/ https://doteveryone.org.uk/project/consequence-scanning/ https://www.csa.gov.sg/programmes/cybersecurity-labelling/for-consumers
- https://lowcarbondesigninstitute.org/resources/