The document outlines four theories of management styles: 1) Theory L focuses on being uninvolved and abdicating responsibility, leading to very low productivity. 2) Theory X uses a controlling and demanding "carrot and stick" approach focused solely on productivity, causing job stress and low satisfaction. 3) Theory Y is very people-oriented and encourages a "country club" atmosphere, but can lead to low achievement as good people leave. 4) Theory Z balances production and people, building a cooperative team approach through involving subordinates, resulting in high productivity, cooperation, low turnover and employee commitment.

1. Compiled by
Dr. Devendra Arora
5/19/2014 1

2.  Uninvolved - “leave them alone”
 Sees main role as passer of information
 Lets others make decisions
 Basically abdicates responsibility for team or
unit
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3.  Lacks flexibility
 Controlling and demanding
 “carrot and stick” approach
 Focused solely on productivity
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4.  Very people oriented; encouraging
 Organizes around people
 Can be paternalistic
 “country club” atmosphere: non-competitive
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5.  Balances production and people issues
 Builds a working team of employees
 Team approach: involves subordinates
 Organization is a vehicle for carrying out
plans
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6. 1. Theory L: “missing management”
 Very low productivity
2. Theory X: “my way or the highway”
 Job stress; low satisfaction; unions form
3. Theory Y: “country club”
 Low achievement; good people leave
4. Theory Z: “good manager”
 High productivity, cooperation, low turnover,
employee commitment
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7. Compiled by
Dr. Devendra Arora
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8. Compiled by
Dr. Devendra Arora
NOW ?
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NOTHING
NEW
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Dr. Devendra Arora
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Dr. Devendra Arora
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Dr. Devendra Arora
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Dr. Devendra Arora
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Dr. Devendra Arora
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Dr. Devendra Arora
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15. Negotiator
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Dr. Devendra Arora
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Dr. Devendra Arora
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