1. Characteristics of Customers at
Medical Center Farmers' Markets:
A Multi-Site Survey
Daniel R. George, Ph.D, M.Sc,
Jennifer Kraschnewski, MD, MPH,
Liza Rovniak, Ph.D, Penn State College of Medicine
Diana Monroe, MS, CHES, RHEd, Duke University
Elizabeth Fiordalis, MA, Cleveland Clinic
4. Value added by medical venue
• Can promote wellness and benefit
communities
– IRS requirement
• Can provide access to range of experts
• Can provide sustainable supply of volunteers
for health screenings and other programming
8. Collaborative research
• Undertaken in 2010-2011
• Goals:
– Learn demographics
– Guide refinements and
translation
– Inform interventions that
promote employee/community
health
10. Customer profile
100%
90%
80%
70%
60%
50% Community members
40% Patients/families
Hospital employees
30%
20%
10%
0%
Duke University Cleveland Clinic Penn State Hershey
Hospital
15. Fruit and vegetable intake
70
60
50
40
>=2 fruit servings/day
30
>=3 veggie servings/day
20
>=5 total servings/day
10
0
Duke University Cleveland Clinic Penn State
Hospital Hershey
16. Price perception compared to grocery store
100%
90%
80%
70%
60%
50% -less expensive
40% -appropriate
30% more expensive
20%
10%
0%
Duke University Cleveland Clinic Penn State
Hospital Hershey
18. Conclusions
• Similarities were found across markets and customers
• Markets may be an ideal place to engage customers in
nutritional counseling that PCPs may not address
• Educational focus on guideline-concordant fruit and
vegetable intake would be appropriate to address
• Better strategies needed to reach medical center
patients, families, & underserved community members
Next steps?
There are nearly 100 farmers’ markets on medical center campuses, but little is known about market customer characteristics and customer perceptions. We conducted a multi-site survey of customers at farmers’ markets on the campuses of the Cleveland Clinic (CC), Duke University Hospital (DUH), and Penn State Hershey Medical Center (PSHMC). Customers’ mean age was approximately 45 years, and women comprised approximately 75% of market customers. Most customers reported a bachelor’s degree or higher (CC: 46%; DUH: 71%; PSHMC: 68%). Approximately 70% of customers were hospital employees, although some were patients and/or family members (CC: 10%; DUH: 5%; PSHMC: 10%) and non-employee community members and students (CC: 10%; DUH: 39%; PSHMC: 19%). Customers differed in mode of transport to market, with some driving (CC: 38%; DUH: 30%; PSHMC: 93%), walking (CC: 46%; DUH: 60%; PSHMC: 4%), cycling (CC: 2%; DUH: 3%; PSHMC: 2%), and taking shuttles (CC: 7%; DUH: 6%; PSHMC: 0%); suggesting that campus design may influence active transport. The most common medical conditions reported were high blood pressure (approximately 15% of customers), high cholesterol (approximately 14%), and arthritis (approximately 12%). Customer characteristics were similar across markets, while mode of transport to the market differed. Future medical center markets should reach out to local and patient communities, promote active transport, and differentiate themselves from other food retailers by providing unique medical screening and social opportunities. Learning objectives: Describe a multi-site survey of customers at farmers’ markets on the campuses of the Cleveland Clinic (CC), Duke University Hospital (DUH), and Penn State Hershey Medical Center (PSHMC).Compare results between the three medical center farmers’ marketsDiscuss the implications of our results for the development of future markets on medical center campuses
Top 10 states with the most farmers markets: California (580), New York (461), Illinois (286), Michigan (271), Iowa (229), Massachusetts (227), Ohio (213), Wisconsin (204), Pennsylvania (203) and North Carolina (182);
60 across the US (USDA database and google)
Medical home concept
nearly one-half of market customers were not meeting guidelines and could benefit from further intervention.
1 in 10 actually felt the prices were less expensive
Pilot program – giving prescriptions to patients for produce at farmers markets, and then tracking blood pressure, weight, BMI, weight gain in pregnant women, etc . Will serve 100 families and six farmers markets during 2010 season with plans to expand. “Maine, Massachusetts tackle healthy eating.” The Nation’s Health. Oct 2010: 9.