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Characteristics of Customers at
Medical Center Farmers' Markets:
      A Multi-Site Survey
            Daniel R. George, Ph.D, M.Sc,
            Jennifer Kraschnewski, MD, MPH,
  Liza Rovniak, Ph.D, Penn State College of Medicine
  Diana Monroe, MS, CHES, RHEd, Duke University
       Elizabeth Fiordalis, MA, Cleveland Clinic
National growth of markets in the
              US
Trend towards farmers’ markets at
   medical centers & hospitals
Value added by medical venue
• Can promote wellness and benefit
  communities
  – IRS requirement
• Can provide access to range of experts
• Can provide sustainable supply of volunteers
  for health screenings and other programming
Duke Hospital Farmers
               Market
Farmers Market at The Cleveland
            Clinic
Penn State Medical Center:
Farmers Market in Hershey
Collaborative research

• Undertaken in 2010-2011
• Goals:
  – Learn demographics
  – Guide refinements and
    translation
  – Inform interventions that
    promote employee/community
    health
Demographic data
Customer profile
100%


90%


80%


70%


60%


50%                                                               Community members
40%                                                               Patients/families
                                                                  Hospital employees
30%


20%


10%


 0%

       Duke University    Cleveland Clinic   Penn State Hershey
          Hospital
Transportation to market
100%


90%


80%


70%


60%
                                                                          Shuttle
50%
                                                                          Cyclling
40%                                                                       Walking
                                                                          Driving
30%


20%


10%


 0%

       Duke University Hospital   Cleveland Clinic   Penn State Hershey
Overall health rating
100%


90%


80%


70%


60%

                                                                 -Fair/poor
50%
                                                                 -Good
40%
                                                                 -Very good
30%
                                                                 -Excellent
20%


10%


 0%


       Duke University   Cleveland Clinic   Penn State Hershey
          Hospital
Body Mass Index

    Penn State Hershey




        Cleveland Clinic
                                                               Mean BMI, m/kg2




Duke University Hospital



                           24.5   25   25.5   26   26.5   27
Reported medical conditions
25




20




15




10                       Duke University Hospital
                         Cleveland Clinic
 5                       Penn State Hershey


 0
Fruit and vegetable intake
70



60



50



40

                                                       >=2 fruit servings/day
30
                                                       >=3 veggie servings/day
20
                                                       >=5 total servings/day

10



0


     Duke University   Cleveland Clinic   Penn State
        Hospital                           Hershey
Price perception compared to grocery store
  100%


  90%


  80%


  70%


  60%


  50%                                                      -less expensive
  40%                                                      -appropriate
  30%                                                      more expensive
  20%


  10%


   0%


         Duke University   Cleveland Clinic   Penn State
            Hospital                           Hershey
Desired services
80


70


60


50


40


30                      Duke University Hospital
20                      Cleveland Clinic
                        Penn State Hershey
10


 0
Conclusions
• Similarities were found across markets and customers
• Markets may be an ideal place to engage customers in
  nutritional counseling that PCPs may not address
• Educational focus on guideline-concordant fruit and
  vegetable intake would be appropriate to address
• Better strategies needed to reach medical center
  patients, families, & underserved community members




                    Next steps?
Prevention Produce
Mobile farmers market
“Prescription produce”
“Farm Fresh” menu
Community gardens
Social media approaches

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APHA - Farmers market data

Notes de l'éditeur

  1. There are nearly 100 farmers’ markets on medical center campuses, but little is known about market customer characteristics and customer perceptions. We conducted a multi-site survey of customers at farmers’ markets on the campuses of the Cleveland Clinic (CC), Duke University Hospital (DUH), and Penn State Hershey Medical Center (PSHMC). Customers’ mean age was approximately 45 years, and women comprised approximately 75% of market customers. Most customers reported a bachelor’s degree or higher (CC: 46%; DUH: 71%; PSHMC: 68%). Approximately 70% of customers were hospital employees, although some were patients and/or family members (CC: 10%; DUH: 5%; PSHMC: 10%) and non-employee community members and students (CC: 10%; DUH: 39%; PSHMC: 19%). Customers differed in mode of transport to market, with some driving (CC: 38%; DUH: 30%; PSHMC: 93%), walking (CC: 46%; DUH: 60%; PSHMC: 4%), cycling (CC: 2%; DUH: 3%; PSHMC: 2%), and taking shuttles (CC: 7%; DUH: 6%; PSHMC: 0%); suggesting that campus design may influence active transport. The most common medical conditions reported were high blood pressure (approximately 15% of customers), high cholesterol (approximately 14%), and arthritis (approximately 12%). Customer characteristics were similar across markets, while mode of transport to the market differed. Future medical center markets should reach out to local and patient communities, promote active transport, and differentiate themselves from other food retailers by providing unique medical screening and social opportunities.  Learning objectives: Describe a multi-site survey of customers at farmers’ markets on the campuses of the Cleveland Clinic (CC), Duke University Hospital (DUH), and Penn State Hershey Medical Center (PSHMC).Compare results between the three medical center farmers’ marketsDiscuss the implications of our results for the development of future markets on medical center campuses
  2. Top 10 states with the most farmers markets: California (580), New York (461), Illinois (286), Michigan (271), Iowa (229), Massachusetts (227), Ohio (213), Wisconsin (204), Pennsylvania (203) and North Carolina (182);
  3. 60 across the US (USDA database and google)
  4. Medical home concept
  5. nearly one-half of market customers were not meeting guidelines and could benefit from further intervention.
  6. 1 in 10 actually felt the prices were less expensive
  7. Pilot program – giving prescriptions to patients for produce at farmers markets, and then tracking blood pressure, weight, BMI, weight gain in pregnant women, etc . Will serve 100 families and six farmers markets during 2010 season with plans to expand. “Maine, Massachusetts tackle healthy eating.” The Nation’s Health. Oct 2010: 9.
  8. “Let thy food be thy medicine” – Hippocrates