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KM goes Social 26 th  August 2008 A Talk for the Computer Science Department of the Graduate School of Engineering of the Federal University of Rio de Janeiro
Begin with the end in mind ,[object Object],[object Object],[object Object]
Two early forms of KM ,[object Object],[object Object]
Techno-centric KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People-centric KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
People-centric KM Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
KM Today ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Disruptor ,[object Object],[object Object],[object Object],[object Object]
Social Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise 2.0 ,[object Object],[object Object],[object Object],[object Object]
So what does this mean for KM?
KM 1.0 ,[object Object]
KM 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social KM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM 1.0 KM 2.0
KM Tool Comparison ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],KM 1.0 KM 2.0
Social KM Anyone can say anything People are afraid to talk openly Work is open and transparent Work is behind closed doors Stories Best Practices KM 2.0 KM 1.0 Knowledge is naturally captured as part of my work Knowledge is forcibly captured just in case Knowledge sharing is people centric Knowledge sharing is database centric I have a choice & select my own tools IT chooses the tools I use Content is distributed freely and uncontrolled Content is centralised, protected and controlled Social Networking platforms reflect who is doing what with whom People directories provide contact information KM is part of my everyday work KM is extra work
Social KM Think out load together Think quietly alone Anyone can publish Centrally controlled publishing Anyone can start a CoP CoPs centrally controlled KM 2.0 KM 1.0 Improved decision making & innovation Efficiency and productivity Personal voice, 1 st  person Professional voice, 3 rd  person Rich stories, audio and video Context stripped Content is distributed freely and uncontrolled Content is centralised, protected and controlled Content filtered through experts Search for experts and content separate Subscribe to feeds Distribute by e-mail
KM is about Conversation KM is simply the art of enabling trusted, context-rich  conversations  among the appropriate members of communities about things these communities are passionate about. Dave Pollard
KM is Social
Knowledge Sharing People and Technology !
Begin with the end in mind ,[object Object],[object Object],[object Object],[object Object]
My Website ,[object Object],[object Object],[object Object],[object Object]
Gurteen Knowledge Website ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Letter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Log ,[object Object],[object Object],[object Object]
RSS Feeds ,[object Object],[object Object],[object Object],[object Object],[object Object]
Email Feeds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Over 2,000 people receive my quote of the day by e-mail and RSS feed
Media Player ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
My Contact Page ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Gurteen Search Engine ,[object Object],[object Object]
Other Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lotus Notes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Use of Social Tools
Twitter ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Linkedin & FaceBook ,[object Object],[object Object],[object Object],[object Object]
Podcasts ,[object Object],[object Object],[object Object],[object Object],[object Object]
Flickr ,[object Object],[object Object],[object Object],[object Object]
YouTube & Google Video ,[object Object],[object Object],[object Object],[object Object],[object Object]
Skype ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Document Hosting Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Google Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],The operating system is the web!
My Tools ,[object Object],[object Object],[object Object],[object Object],http:// www.gurteen.com/gurteen/gurteen.nsf/id/my -tools
Some thoughts on the future
The Future ,[object Object],[object Object],[object Object],[object Object]
The Future ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Future ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Tools are phenomenal  knowledge sharing tools  with vast potential. How can you make the most of them?
Conversation!  Questions?
www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 1252 812 878 Email: david.gurteen@gurteen.com
Licence ,[object Object],[object Object],[object Object]

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Talk at the Graduate School of Engineering of the Federal University of Rio de Janeiro

  • 1. KM goes Social 26 th August 2008 A Talk for the Computer Science Department of the Graduate School of Engineering of the Federal University of Rio de Janeiro
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  • 13. So what does this mean for KM?
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  • 18. Social KM Anyone can say anything People are afraid to talk openly Work is open and transparent Work is behind closed doors Stories Best Practices KM 2.0 KM 1.0 Knowledge is naturally captured as part of my work Knowledge is forcibly captured just in case Knowledge sharing is people centric Knowledge sharing is database centric I have a choice & select my own tools IT chooses the tools I use Content is distributed freely and uncontrolled Content is centralised, protected and controlled Social Networking platforms reflect who is doing what with whom People directories provide contact information KM is part of my everyday work KM is extra work
  • 19. Social KM Think out load together Think quietly alone Anyone can publish Centrally controlled publishing Anyone can start a CoP CoPs centrally controlled KM 2.0 KM 1.0 Improved decision making & innovation Efficiency and productivity Personal voice, 1 st person Professional voice, 3 rd person Rich stories, audio and video Context stripped Content is distributed freely and uncontrolled Content is centralised, protected and controlled Content filtered through experts Search for experts and content separate Subscribe to feeds Distribute by e-mail
  • 20. KM is about Conversation KM is simply the art of enabling trusted, context-rich conversations among the appropriate members of communities about things these communities are passionate about. Dave Pollard
  • 22. Knowledge Sharing People and Technology !
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  • 35. Use of Social Tools
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  • 45. Some thoughts on the future
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  • 49. Social Tools are phenomenal knowledge sharing tools with vast potential. How can you make the most of them?
  • 51. www.gurteen.com David Gurteen Gurteen Knowledge Tel: +44 1252 812 878 Email: david.gurteen@gurteen.com
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