Description of services

2. Storm Re Roofing Specialists Deductible Programs (214) 697-6053 (469) 519-1025 [email_address]

3. DH Enterprises, LLC has become an established general contractor in the construction and restoration business. Our relationships with our customers is at the heart of everything we do. That’s why we’re known as “the relationship people.” Our commitment to client service keeps us on the leading edge of technology. Our project data integration software allows project managers, clients and job site staff to share project data. This allows us to resolve emerging issues quickly, and complete our projects on time, within budget, and to the highest possible quality. In addition, our “clients first” philosophy is visible at every level of the company from the top down. Every team member recognizes and understands that our reputation as an on-schedule, on-budget contractor depends on the success of our clients’ projects. We believe that open communication is a prerequisite for successful projects. our commitment to effective exchanges underpins everything we do, and is at the heart of our many long-standing client relationships. Our innovative management team is determined to meet your needs. There are numerous details to worry about on the job site, the integrity of the contractor should not be one of them. One of our goals is to provide each and every client with the highest quality workmanship at the lowest possible price.

5. Dwayne Henry represents over 30 years in the construction business. His past history includes establishing and maintaining relationships with over 60 property managers, real estate professionals, and insurance adjustors. Within the last 10 years, with over 3500 completed construction jobs and millions of dollars in claims, Dwayne and his team have made things happened for a multitude of satisfied customers. History www.dwaynehenry.com BEFORE AFTER

7. We handle the residential losses with a consideration of the trauma the home or property owner is experiencing. We approach commercial losses with an understanding of how business interruption and loss of revenue can affect an industrial company. Our experts will work with you and your insurance to restore the property to its initial condition and you will be kept informed through each step along the way. Our outmost priority is to reduce the disruption that has occurred and minimize your inconvenience. Fire Restoration We can provide fire restoration references!! Conducting a successful and competent recovery operation after a serious fire requires a team of experts . A fire is one of the most overwhelming events anyone can suffer. The effects of health hazards, physical and psychological harm can last a lifetime. Fire damage restoration requires a combination of cleaning techniques and very close attention to detail. We use emergency clean-up procedures, and make arrangements for the other required services, such as board up, duct cleaning, dry cleaning, or pack out. We will work diligently with your insurance adjuster in a timely fashion to restore the property to pre-loss condition. Help us to help you! We follow nationally recognized guidelines and standards when approaching fire and smoke damaged properties. We adhere to "National Institute of Disaster Restoration Guidelines for Fire and Smoke Damage Repair".

8. Water damage occurs when a sudden release of water floods your home or property. Sources range from the ordinary overflowing sink, clogged drain, and pipe break to more serious causes, such as slab leaks, appliance malfunctions, and severe weather conditions. Delay in removing the water and promptly restoring the affected areas could lead to serious structural property damage. Such damage is progressive and complicates recovery unless safety measures are taken immediately. We are dedicated and committed to get your life back to normal as soon as possible through our comprehensive water damage restoration service. Once our water damage restoration crews start the recovery process, they set up the equipment and immediately start the drying procedures to mitigate the damage. Stopping the flow of water and thoroughly drying affected materials is crucial to prevent mold growth. One of the main requirements for mold growth is moisture. Molds require moisture to mature and can develop within 24 to 48 hours of a water incident. Once the water is extracted, the remaining ambient moisture must be removed through evaporation and dehumidification. We partner with licensed pros. We will partner with your insurance adjuster and prepare a scope of work that is agreeable to all parties. Then, pick out your products and colors as we will be in motion and will work quickly to restore the property! Water Damage Restoration Mold Remediation Expertise

10. Andre’ Pruitt Sales/ Construction Project Manager Brigit Castille Accounting Brigitte Castille brings over 15 years experience tracking expenses utilizing QuickBooks for major construction jobs. She is very instrumental in tracking and reporting multiple job costs which include multiple projects. Brigi handles all invoicing and is an expert at handling the daily, tedious job costs and reports associated with each project. Dwayne and Brigi developed a professional 10 year relationship while both working with a prior construction firm. Brigitte holds a bachelor’s degree in business administration. She is extremely valued and absolutely a ray of sunshine everyday. She has proven to be extremely valuable and well respected by the entire construction team and our customers. Photo not available Andre’ Pruitt brings multiple years experience in the construction industry. He serves as both an account manager and project manager ensuring correct materials are ordered and arrive timely at the job site, responsible for implementing a timeline for the crews, acting as liaison between the crew and the Senior Account Manager/owner. His knowledge base also extends to metal building/welding and ranch construction services. Andre’ can tackle anything from fencing to total construction! Part of his skill sets include, estimating livestock values for insurance companies. He has excellent people skills and his loyalty and commitment make him truly an asset to his customers and the entire construction team.

11. Portfolio We handle interiors too! Sheetrock, paint, cabinetry, tile, concrete, and even stone work including retainer walls, fireplaces and walkways! Want that backyard dream? Already have one? Just need stone or decking repair? Resurfacing? Give us a call!

12. Portfolio BEFORE AFTER

13. Portfolio BEFORE AFTER

14. Portfolio We do sod and landscaping!! BEFORE AFTER

15. THE SETTLEMENT OF YOUR CLAIM The first step after notifying your insurance agent of the claim is to agree on the scope and pricing. We will partner with your assigned estimator after we have been retained as your contractor. We will work closely with your adjuster to ensure that they will cover every detail to restore the properly to a pre-loss condition. After the claim is agreed upon, your adjuster issues a check for all or part of the job. When you select DH Enterprises, LLC, you will sign a contract with us. All repairs are made according to the scope that all parties have agreed to. GETTING STARTED When the contract or work authorization is signed and the down payment or first draft is received, a staff member from our production department will walk the job with you before beginning restoration. PAYMENT We will accept your insurance draft or personal check as payment. MORTGAGE COMPANY ENDORSEMENTS Call our office and we will make arrangements with your mortgage company regarding endorsements, payment schedules, inspections, affidavits and all other necessary documents required. We work with almost all mortgage companies on a daily basis as a service to our clients. SUPPLEMENTS Any work not discovered during the initial estimation process is called a supplement to repairs. Our office staff will work with your adjuster to ensure the extra work is covered and will be paid for. BETTERMENTS, IMPROVEMENTS, ADDITIONAL WORK Should you want to upgrade or have other changes you wish to make, now is a good time to make changes. At the time of a loss, the cost of upgrading certain items is typically much lower than replacing them at a later date. WHO TO TALK TO You will have a team of professionals to assist you in every way possible with 24 hr contact information. Insurance Survival Guide

16. Services We Provide Fencing Repair Fences Flooring Paint and Texture Landscaping Replace Windows Temporary Maintenance Repairs Finish Carpentry Board up Windows Remove Trees Paint and Texture Clean and Deodorize Remove Debris Roof Construction Remove Smoke from Home Water Extraction Repair Vandalism Patio, Barn Secure Premises Emergency Board-up Leak Detection Other Wind Damage Fire and Smoke Water

17. "In the apartment business it is beneficial to have a trustworthy and reliable General Contractor. Dwayne and his team have proven not only to be trustworthy, but also quick and efficient. Dwayne has negotiated with insurance adjustors to achieve the best possible coverage for storm and fire damages. Every project they have done for us has been completed earlier than expected and any call backs have been handled quickly and to satisfaction. When we need large scale work done we always call DH Enterprises! - Peter Katz, Dunes Residential Services Inc Testimonials Additional references available upon request Current insurance policy & licensure available upon request "Dwayne and crew worked quickly to get our property back together after a recent chimney fire. I would certainly recommend them to future clients.“ - Nancy BH Manager Shreveport, LA "I have enjoyed a professional relationship with Dwayne for almost 10 years. In that time, Dwayne has handled multiple construction jobs from mold remediation to roof replacements, interior and exterior rebuilds due to fire restoration. When it comes to insurance claims he is unsurpassed in negotiating with insurance companies to insure every dollar due to get the job done, is attained. Phyllis, Principal MG Dwayne is an honest reliable individual and a great pleasure to work with.“ - Jo Malvitz,CMCA,AMS/ Benchmark, An Associa Member Company