1. DHAVAL SHAILESH DEDHIA
Seeking Senior level assignments in Operations / Branch Administration /
Business Development with an organization of repute
PROFILE SUMMARY
 A goal-driven professional with over 2 years of experience in Branch Banking,
Credit Department, Documentation, Bank Branch Accounting, Fund Transfer,
Cash Operations Management, Key Account Management, Audit Compliance and
Client Servicing.
 Presently associated with The Abhinav Sahakari Bank Ltd., Dombivli as Branch
Manager.
 Proficient in overseeing the administration and daily operations of Branch
Banking, including manpower planning, infrastructure, product sales, customer
service and security & safety.
 Experienced in managing branch P&L operations including sales, customer
services, operations, compliance, revenue and costs management.
 Skilled in monitoring clients’ portfolio performance, conducting profitability
analysis & increasing retention levels of the clients.
 Expertise in guiding the team to manage customer centric operations & ensuring
customer satisfaction by achieving delivery & service quality norms.
 An effective leader with skills in managing the development of curriculums
including formulation and review of outlines and materials for representation in a
logical and innovative manner.
KEY SKILLS
 Banking Operations Management
 Branch & Retail Banking (CASA)
 Branch Administration
 Business Development
 Customer Relationship Management
 Cash Operations Management
 Quality Service Assurance
 Team Management
 Credit Assessment

2. CAREER CONTOUR
Since Jan’ 2016, The Abhinav Sahakari Bank Ltd., Dombivli as Branch Manager.
Key Deliverables :
 Leading a team of 6 team members and ensuring that all branch administrative
works are done.
 Managing branch banking operations that include Customer service, Cross-sell,
Walk-ins, Lockers, Deliverables, In-ward & Outward Clearing, Loans &
Advances, etc.
 Guiding the team towards sourcing quality business in terms of Retail &
Corporate Banking CASA.
 Building & maintaining healthy business relationship with the corporate clients by
providing services like salary, saving, current account and other corporate
products.
Since May’2014, The Abhinav Sahakari Bank Ltd., Dombivli as Officer
Key Deliverables :
 Responsible for increasing the customer base for the branch by increasing the
book size of accounts in the branch and focusing on the new & existing
relationship for generating business.
 Managed all branch administration related works.
 Responsible for managing In-ward Clearing, Counter operations, fixed Deposits,
Fund Transfers and all Non-cash Transactions.
 Preparation of Process notes and Sanction notes for all kind of loans & Advances
while working in credit department.
 Scrutiny of all applications which comes in loan department.
ACADEMIC CREDENTIALS
MMS in Finance from University of Mumbai (Secured 71.14%)
BAF from University of Mumbai (Secured 72.25%)
HSC from Maharashtra Board ( Secured 73.83%)
SSC from Maharashtra Board ( Secured 76.00%)

3. PERSONALDETAILS
 DOB : 27th September 1990
 MOB : 9867194060
 EMAIL ID : dhaval_d2007@yahoo.co.in
 ADD : 105, Parigandha CHS, Manpada Road, Raghuveer Nagar, Dombivli (E)
 LANGUAGES : English, Hindi, Gujrati, Kuttchi, Marathi.