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ABOUT US
                                          MindCode is srtg ba dp sio in c m a y
                                                     a t e ic rn o it n g o p n
                                                        a
                                          ta po id s u a -c nr ” Ba ds l io .
                                          h t rv e “h m n e t  ic rn o t n
                                                                       u

                                          O r b civ is om x iz Ba dvl fr u
                                           u o j te t a im e rn a e o o r
                                                e                   u
                                          c ns y ee lga in ae poo n
                                           l t b rva
                                           ie         in n n t, rfu d
                                          u d rtn in o te m res ho g b t
                                           n esa d g fh ir ak t tru h oh
                                          q a taiv a dq a aiv rsac m to o g s
                                           u nitte n u l te ee rh eh d l ie.
                                                         it              o




F u d din
 o n e 1999, m r ta 600 po c c m le .
              oe h n     rj t o p t
                          es     ed

H s ee p dba ds a g so m l a n lsc
 a d vl e rn t t ie f uin t a u h
       o        re       r t io s
    a K d k, C ev®, A o ®, D l t , D n o ®,
     s o a® u r o vn e it ® a n n
                              oe
     Pizr M sc®, W iro l N sé, B cri®,
      fe®, aea hp o , et® aad
                         ®
                               l
      S bits( r L y) T ct , a o goh r
       a r ® Fit a® , eaé m n tes
          a    o            ®
                                         .

 E t s e x eie c tru h asc t in S ,
  x niv ep rn e ho g 80 so ia s U A
   e                            e
 M x o C l b , Ag nin , I o eia a dB lia
  éic , o m ia re ta n n s , n o .
         o               d           iv
Our Thoughts About Brand
brandr = to brand
brand is not just a logo
FUNCTION
EXPERIENCE
FACIAL EXPRESSION

BODYGESTURE
ATTRIBUTES   FACIAL EXPRESSION

BODYGESTURE     INTERACTION
1




FIRST
IMPRESSION
1            2




FIRST        THE
IMPRESSION   VERIFICATION
1            2              3




FIRST        THE            LONG TERM
IMPRESSION   VERIFICATION   RELATIONSHIP
“is h st f
   te e o expectations, memories, stories
a drelationships ta t e tg te, ac u t
  n               h t a n o e r co n
                    , k      h
f a o sm r d c io t c o s o e rd c
o c nu e’s eis n o h oe n po u t
  r
         o sr e vr n te…”
          r ev oe a oh r
               ic
                -S t G d -
                  eh o in
Brand is Contextual

                                          “Diet”
                                          Symbolically means “my private life”.
                                          Affects the consumer self esteem.
                                          Culturally OFF CODE




                                          “Light”
                                          Symbolically means “I am an active person”,
                                          “I take care of my body”.
                                          Culturally ON CODE




                                                             Target: Mexicans, SEL B, C+, C, D+
Women, Diet vs. Light meaning & Cultural Codes               Youngs, Young Adults, Adults
x
The Brand Building Process
Brand Discovery           Brand Guidelines          Brand Strategy        Brand Audit and
                          Development               Development and       Improvement
                                                    Implementation




U d rtn teba do n r
 n es d h rn w e
       a                  Ba desn eid aio a d
                           rn se c e t n n          M rein a d
                                                     ak t g n             E a ae h ba d
                                                                           vl t te rn
                                                                             u
srtg , sg e t fag t
 t e y e m n o tre
  a                       d vl m n, n w o it n g
                           ee p e t e p sio in
                              o                     c m u ic t np nt
                                                     o m n aio l o
                                                                 a        im l e tt nina etin
                                                                            pe naio
                                                                              m           cra
a d n e f dk y r es
 u ie c , in e divr       sae e t n vl c a
                           ttm n a d a e h in
                                       u            s p ot e p sio in
                                                     u p rn w o it n g    p r db f d gte a s
                                                                           eio y in in h g p
rl e t s e if l sy .
e td o p c icif te
  a             e l       ce t nt sre h n w
                           raio o ev te e           srtg .
                                                     t ey
                                                      a                   b t e nte t tg a d
                                                                           ewe h sr e y n
                                                                                       a
                          m re sg e t
                           ak t e m n.                                    e e uio , a df dte a
                                                                           x c t n n in h wy
D f en w ag t u ie c ,
  ein e tre a d n e                                 D v e o sm r
                                                     eis c n u e          t a j t n im rv te
                                                                           o d s a d po e h
                                                                              u
e p r o p r n ie fr rwh
 x l e p ot it s o go t
    o      u              C e ted e t no te e
                           raiv ircio fh n w        e g g m n s ae y
                                                     n a e e t t tg in
                                                               r          ba dsrtg .
                                                                           rn t e y
                                                                                 a
inb t c r n a dpo p civ
    oh ur t n rs e te
         e                c n e tin l in v u l
                           o c p, c d g is a
                                    u               m l lpafr s uilin a
                                                     u ipe l om , t g
                                                       t    t        iz
m re sg e t
  ak t e m ns.            id nit d s n p c a in ,
                            e ty eig , a k g g      m o b t t d io aa d
                                                     ix f oh r it n ln
                                                              a
                          n m n l ue p ra h
                           o e c tr a po c .
                                 a                  n w e ia
                                                     e md .
A lt d f e u ie c ’s
 be o ein a d n e
poilg p yh ga h ,
 rf : sc o rp ic
    in
atu e, peee c s sm o .
 t d s rfrn e, y b l
  it                 s
Brand Discovery           Brand Guidelines          Brand Strategy        Brand Audit and
                          Development               Development and       Improvement
                                                    Implementation




U d rtn teba do n r
 n es d h rn w e
       a                  Ba desn eid aio a d
                           rn se c e t n n          M rein a d
                                                     ak t g n             E a ae h ba d
                                                                           vl t te rn
                                                                             u
srtg , sg e t fag t
 t e y e m n o tre
  a                       d vl m n, n w o it n g
                           ee p e t e p sio in
                              o                     c m u ic t np nt
                                                     o m n aio l o
                                                                 a        im l e tt nina etin
                                                                            pe naio
                                                                              m           cra
a d n e f dk y r es
 u ie c , in e divr       sae e t n vl c a
                           ttm n a d a e h in
                                       u            s p ot e p sio in
                                                     u p rn w o it n g    p r db f d gte a s
                                                                           eio y in in h g p
rl e t s e if l sy .
e td o p c icif te
  a             e l       ce t nt sre h n w
                           raio o ev te e           srtg .
                                                     t ey
                                                      a                   b t e nte t tg a d
                                                                           ewe h sr e y n
                                                                                       a
                          m re sg e t
                           ak t e m n.                                    e e uio , a df dte a
                                                                           x c t n n in h wy
D f en w ag t u ie c ,
  ein e tre a d n e                                 D v e o sm r
                                                     eis c n u e          t a j t n im rv te
                                                                           o d s a d po e h
                                                                              u
e p r o p r n ie fr rwh
 x l e p ot it s o go t
    o      u              C e ted e t no te e
                           raiv ircio fh n w        e g g m n s ae y
                                                     n a e e t t tg in
                                                               r          ba dsrtg .
                                                                           rn t e y
                                                                                 a
inb t c r n a dpo p civ
    oh ur t n rs e te
         e                c n e tin l in v u l
                           o c p, c d g is a
                                    u               m l lpafr s uilin a
                                                     u ipe l om , t g
                                                       t    t        iz
m re sg e t
  ak t e m ns.            id nit d s n p c a in ,
                            e ty eig , a k g g      m o b t t d io aa d
                                                     ix f oh r it n ln
                                                              a
                          n m n l ue p ra h
                           o e c tr a po c .
                                 a                  n w e ia
                                                     e md .
A lt d f e u ie c ’s
 be o ein a d n e
poilg p yh ga h ,
 rf : sc o rp ic
    in
atu e, peee c s sm o .
 t d s rfrn e, y b l
  it                 s
Netnography
[Digital Brand and Community Assesment]

T e e tic t npo es fh c m eit nl d c p b sdo
 h id nif aio rc s o te o p tio a sa e ae n
                                  n
w a c n u es ec ivdtwr te rn s d itl n es
 h t o s m r p re e o ad h ba d in ig au ivre
f m+600mio p g s f o vraio inG o la d+6mio t it r
ro           a e o c n est n  og n
                                 e         wt  e
u es
 sr.

C m u it id nif aio a n whtee d r a op sib t b
 o m n y e tic t n l g it h l es l o s l o e
                     o         a    s     e
id nif db p o lc n est nind itl n es.
  e tie y e pe o vraio     ig au ivre

D itlo vraio a do sraio o n te f md itl n es
 ig ac n est n n b evt n f eizn r    o ig au ivre
t id nif te ap aio , p re t n atu e twr teba d
o e ty h ir s irt n ec pio , t d s o ad h rn ,
                               it
a da ote sc o rp ic rf .
 n l h p yh ga h poil
     s                   e




Ethnographic research and study
C s ac a whba do n r t g inin iae p caio twr
 au lh t it rn w es o a it lx e tt n o ad
te rn esn ea dc n u es te e v o m n a d
h ba d se c n o s m r in h ir n irn e t n
o srete d ila tit s
 b ev h ir ay civie.

T id nif a de g g tetre a d n eb sdo te
 o e ty n n a e h ag t u ie c ae n h ir
p yh ga h poila dte r e te b l g
 sc o rp ic rf n h t s h y e n .
                e     ib       o

A in ig t rv e t d tr in te ta tr a db il ter h
 s s h po id ro eem e h at cos n ud h ig t
                             r
e o ytm
 c sse .
people talk in digital universe:
 Netnography
 s uc : 6 0 iop g s f o vraio inG o l
 o re 0 m a e o c n est n        og .
                                    e


       Space of        cluster3                                            cluster1
      Opportunity




                          c m eitr
                           o pt o             yu ba d
                                              o r rn



                                                                               cluster2

                           Y Brand
                            our


                                                        Associated Words
ba drl io s ipn t ok a p gind itl n es b sd
 rn e t n h ew r m p in
      a                      ig au ivre ae
o w a p o lp re e a dte c sse twr ba d
 n h t e p ec ivd n h e o ytm o ad rn .
          e
Ethnographic research and study


                 Contextual in-depth interview and creative focus group:
                 Ethnographers conduct casual conversation in its natural
                 setting with semi-structured questions.
                 Purpose: to gain a deep understanding about customers
                 profile, attitude, and behavior in comfortable situation.




                 Participatory (or non) observation: Ethnographers joins
                 (or not) with observed respondent in doing activities and
                 noted what happened in front of them.
                 Purpose: to gain better understanding of the real
                 consumer behavior process.




                 Shadowing/day-in-the-life: Ethnographers spends time
                 to live with customer in a period of time.
                 Purpose: to dive and gain clear picture from customer
                 about usage, pattern, and interaction with product.



                 Subject diaries: Ethnographers give the customer diary,
                 and let them write down their experience regarding their
                 interaction with products.
                 Purpose: to gain more detail information and to prevent
                 missing insights from customers daily life activities.
Brand Discovery           Brand Guidelines          Brand Strategy        Brand Audit and
                          Development               Development and       Improvement
                                                    Implementation




U d rtn teba do n r
 n es d h rn w e
       a                  Ba desn eid aio a d
                           rn se c e t n n          M rein a d
                                                     ak t g n             E a ae h ba d
                                                                           vl t te rn
                                                                             u
srtg , sg e t fag t
 t e y e m n o tre
  a                       d vl m n, n w o it n g
                           ee p e t e p sio in
                              o                     c m u ic t np nt
                                                     o m n aio l o
                                                                 a        im l e tt nina etin
                                                                            pe naio
                                                                              m           cra
a d n e f dk y r es
 u ie c , in e divr       sae e t n vl c a
                           ttm n a d a e h in
                                       u            s p ot e p sio in
                                                     u p rn w o it n g    p r db f d gte a s
                                                                           eio y in in h g p
rl e t s e if l sy .
e td o p c icif te
  a             e l       ce t nt sre h n w
                           raio o ev te e           srtg .
                                                     t ey
                                                      a                   b t e nte t tg a d
                                                                           ewe h sr e y n
                                                                                       a
                          m re sg e t
                           ak t e m n.                                    e e uio , a df dte a
                                                                           x c t n n in h wy
D f en w ag t u ie c ,
  ein e tre a d n e                                 D v e o sm r
                                                     eis c n u e          t a j t n im rv te
                                                                           o d s a d po e h
                                                                              u
e p r o p r n ie fr rwh
 x l e p ot it s o go t
    o      u              C e ted e t no te e
                           raiv ircio fh n w        e g g m n s ae y
                                                     n a e e t t tg in
                                                               r          ba dsrtg .
                                                                           rn t e y
                                                                                 a
inb t c r n a dpo p civ
    oh ur t n rs e te
         e                c n e tin l in v u l
                           o c p, c d g is a
                                    u               m l lpafr s uilin a
                                                     u ipe l om , t g
                                                       t    t        iz
m re sg e t
  ak t e m ns.            id nit d s n p c a in ,
                            e ty eig , a k g g      m o b t t d io aa d
                                                     ix f oh r it n ln
                                                              a
                          n m n l ue p ra h
                           o e c tr a po c .
                                 a                  n w e ia
                                                     e md .
A lt d f e u ie c ’s
 be o ein a d n e
poilg p yh ga h ,
 rf : sc o rp ic
    in
atu e, peee c s sm o .
 t d s rfrn e, y b l
  it                 s
Brand Manual Development
 a statement of the functional,                            the outward expression of a
 emotional, and self-expressive                            brand: name, trademark,
 benefits delivered by the brand that                      communications, and visual
 provide value to the customers                            appearance




                                                 Br
                                           on



                                                   an
                                        iti




                                                     d
                                  os




                                                        Ide
                                op




                                                           nt
                              Pr




                                                             ity
                       d



                                             Brand
                     an
                   Br




                                            Essence
designing the company’s offer
and image so that it occupies                            as the glue that holds the
a distinct and valued place in
the target customer’s mind                               core identity elements
                                                         together
                                    Brand Positioning

effort to communicate the
brand uniqueness through
various strategies to drive
                                    Brand Communication
customer’s behavior
Brand Discovery           Brand Guidelines          Brand Strategy        Brand Audit and
                          Development               Development and       Improvement
                                                    Implementation




U d rtn teba do n r
 n es d h rn w e
       a                  Ba desn eid aio a d
                           rn se c e t n n          M rein a d
                                                     ak t g n             E a ae h ba d
                                                                           vl t te rn
                                                                             u
srtg , sg e t fag t
 t e y e m n o tre
  a                       d vl m n, n w o it n g
                           ee p e t e p sio in
                              o                     c m u ic t np nt
                                                     o m n aio l o
                                                                 a        im l e tt nina etin
                                                                            pe naio
                                                                              m           cra
a d n e f dk y r es
 u ie c , in e divr       sae e t n vl c a
                           ttm n a d a e h in
                                       u            s p ot e p sio in
                                                     u p rn w o it n g    p r db f d gte a s
                                                                           eio y in in h g p
rl e t s e if l sy .
e td o p c icif te
  a             e l       ce t nt sre h n w
                           raio o ev te e           srtg .
                                                     t ey
                                                      a                   b t e nte t tg a d
                                                                           ewe h sr e y n
                                                                                       a
                          m re sg e t
                           ak t e m n.                                    e e uio , a df dte a
                                                                           x c t n n in h wy
D f en w ag t u ie c ,
  ein e tre a d n e                                 D v e o sm r
                                                     eis c n u e          t a j t n im rv te
                                                                           o d s a d po e h
                                                                              u
e p r o p r n ie fr rwh
 x l e p ot it s o go t
    o      u              C e ted e t no te e
                           raiv ircio fh n w        e g g m n s ae y
                                                     n a e e t t tg in
                                                               r          ba dsrtg .
                                                                           rn t e y
                                                                                 a
inb t c r n a dpo p civ
    oh ur t n rs e te
         e                c n e tin l in v u l
                           o c p, c d g is a
                                    u               m l lpafr s uilin a
                                                     u ipe l om , t g
                                                       t    t        iz
m re sg e t
  ak t e m ns.            id nit d s n p c a in ,
                            e ty eig , a k g g      m o b t t d io aa d
                                                     ix f oh r it n ln
                                                              a
                          n m n l ue p ra h
                           o e c tr a po c .
                                 a                  n w e ia
                                                     e md .
A lt d f e u ie c ’s
 be o ein a d n e
poilg p yh ga h ,
 rf : sc o rp ic
    in
atu e, peee c s sm o .
 t d s rfrn e, y b l
  it                 s
INTERNATIONAL
TOBACCO COMPANY
STRATEGIC MARKETING
                                    BRAND GENETIC




                                                      CUSTOMER SEGMENT ANALYSIS




SEMIOTIC STUDYAND STRATEGY




                             NETIZEN CLUSTERING
                                                    ENGAGEMENT CONTENT
Community Engagement Platform
Creative Visual Profiling Tool: 1




Youth is a very visuals and creative subjects. Traditional survey approach is often not attract them to be engaged. We could help
our client to refine the survey tool in more creative, visuals, and engaging way to get more attraction from your respondents.
Creative Visual Profiling Tool: 2




Youth is a very visuals and creative subjects. Traditional survey approach is often not attract them to be engaged. We could help
our client to refine the survey tool in more creative, visuals, and engaging way to get more attraction from your respondents.
CUSTOMER SEGMENTATION ANALYSIS


                                                      CUSTOMER DRIVER ANALYSIS



   FX MALL
   BRAND ECOSYSTEM STRATEGY


FLOORS ZONING STRATEGY




                                                    BRAND AND TENANT STRATEGY




                                                                 AMBIENCE
                                                                 DEVELOPMENT
BRAND GUIDELINES




                   in c o llab o ratio n with th inking*ro o m
Recruitment Advertising   Corporate Advertising
                                        in c o llab o ratio n with th inking*ro o m
Community Activation




                       The saturated and stressful life of urban cities, the effort to reclaim public spaces has
                       been a main idea for the people. Kekeun is trying to answer the idea of taking back the
                       public spaces through food festivity, where every one can easily connected with each
                       other. The event will be held in every 3 months in several places in Indonesia even in
                       another places in the world.

                       Location: Bandung, Singapore
Digital Activation and Maintenance




                                     Mix Max vodka is a low
                                     alcoholic beverage product in
                                     Indonesia. The brand is trying
                                     to maintain the connection to
                                     the target audience through
                                     digital media.

                                     Facebook was chosen as a
                                     cost-effective digital
                                     communication platform to
                                     share the experience with the
                                     target audience.
OTHER BRANDING PROJECTS:




                           in c o llab o ratio n with th inking*ro o m
Brand Discovery           Brand Guidelines          Brand Strategy        Brand Audit and
                          Development               Development and       Improvement
                                                    Implementation




U d rtn teba do n r
 n es d h rn w e
       a                  Ba desn eid aio a d
                           rn se c e t n n          M rein a d
                                                     ak t g n             E a ae h ba d
                                                                           vl t te rn
                                                                             u
srtg , sg e t fag t
 t e y e m n o tre
  a                       d vl m n, n w o it n g
                           ee p e t e p sio in
                              o                     c m u ic t np nt
                                                     o m n aio l o
                                                                 a        im l e tt nina etin
                                                                            pe naio
                                                                              m           cra
a d n e f dk y r es
 u ie c , in e divr       sae e t n vl c a
                           ttm n a d a e h in
                                       u            s p ot e p sio in
                                                     u p rn w o it n g    p r db f d gte a s
                                                                           eio y in in h g p
rl e t s e if l sy .
e td o p c icif te
  a             e l       ce t nt sre h n w
                           raio o ev te e           srtg .
                                                     t ey
                                                      a                   b t e nte t tg a d
                                                                           ewe h sr e y n
                                                                                       a
                          m re sg e t
                           ak t e m n.                                    e e uio , a df dte a
                                                                           x c t n n in h wy
D f en w ag t u ie c ,
  ein e tre a d n e                                 D v e o sm r
                                                     eis c n u e          t a j t n im rv te
                                                                           o d s a d po e h
                                                                              u
e p r o p r n ie fr rwh
 x l e p ot it s o go t
    o      u              C e ted e t no te e
                           raiv ircio fh n w        e g g m n s ae y
                                                     n a e e t t tg in
                                                               r          ba dsrtg .
                                                                           rn t e y
                                                                                 a
inb t c r n a dpo p civ
    oh ur t n rs e te
         e                c n e tin l in v u l
                           o c p, c d g is a
                                    u               m l lpafr s uilin a
                                                     u ipe l om , t g
                                                       t    t        iz
m re sg e t
  ak t e m ns.            id nit d s n p c a in ,
                            e ty eig , a k g g      m o b t t d io aa d
                                                     ix f oh r it n ln
                                                              a
                          n m n l ue p ra h
                           o e c tr a po c .
                                 a                  n w e ia
                                                     e md .
A lt d f e u ie c ’s
 be o ein a d n e
poilg p yh ga h ,
 rf : sc o rp ic
    in
atu e, peee c s sm o .
 t d s rfrn e, y b l
  it                 s
The Brand Audit and Improvement Process




“to assist the progress of
the brand performance in
a period of time”
Contact Us:
PT. Applied Logic and Innovation
Dian Hasan – Brand Storyteller
+62 811 773 893
dhasan@mindcode.com

Jl. Kemang Raya No.3, 2nd Floor, Kemang Point Building,
Jakarta 12730
Indonesia

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MINDCODE CREDENTIALS 2012_DH VF

  • 1.
  • 2. ABOUT US MindCode is srtg ba dp sio in c m a y a t e ic rn o it n g o p n a ta po id s u a -c nr ” Ba ds l io . h t rv e “h m n e t ic rn o t n u O r b civ is om x iz Ba dvl fr u u o j te t a im e rn a e o o r e u c ns y ee lga in ae poo n l t b rva ie in n n t, rfu d u d rtn in o te m res ho g b t n esa d g fh ir ak t tru h oh q a taiv a dq a aiv rsac m to o g s u nitte n u l te ee rh eh d l ie. it o F u d din o n e 1999, m r ta 600 po c c m le . oe h n rj t o p t es ed H s ee p dba ds a g so m l a n lsc a d vl e rn t t ie f uin t a u h o re r t io s a K d k, C ev®, A o ®, D l t , D n o ®, s o a® u r o vn e it ® a n n oe Pizr M sc®, W iro l N sé, B cri®, fe®, aea hp o , et® aad ® l S bits( r L y) T ct , a o goh r a r ® Fit a® , eaé m n tes a o ® . E t s e x eie c tru h asc t in S , x niv ep rn e ho g 80 so ia s U A e e M x o C l b , Ag nin , I o eia a dB lia éic , o m ia re ta n n s , n o . o d iv
  • 4. brandr = to brand
  • 5. brand is not just a logo
  • 6.
  • 7.
  • 10.
  • 11.
  • 13. ATTRIBUTES FACIAL EXPRESSION BODYGESTURE INTERACTION
  • 15. 1 2 FIRST THE IMPRESSION VERIFICATION
  • 16. 1 2 3 FIRST THE LONG TERM IMPRESSION VERIFICATION RELATIONSHIP
  • 17. “is h st f te e o expectations, memories, stories a drelationships ta t e tg te, ac u t n h t a n o e r co n , k h f a o sm r d c io t c o s o e rd c o c nu e’s eis n o h oe n po u t r o sr e vr n te…” r ev oe a oh r ic -S t G d - eh o in
  • 18. Brand is Contextual “Diet” Symbolically means “my private life”. Affects the consumer self esteem. Culturally OFF CODE “Light” Symbolically means “I am an active person”, “I take care of my body”. Culturally ON CODE Target: Mexicans, SEL B, C+, C, D+ Women, Diet vs. Light meaning & Cultural Codes Youngs, Young Adults, Adults
  • 19. x
  • 21. Brand Discovery Brand Guidelines Brand Strategy Brand Audit and Development Development and Improvement Implementation U d rtn teba do n r n es d h rn w e a Ba desn eid aio a d rn se c e t n n M rein a d ak t g n E a ae h ba d vl t te rn u srtg , sg e t fag t t e y e m n o tre a d vl m n, n w o it n g ee p e t e p sio in o c m u ic t np nt o m n aio l o a im l e tt nina etin pe naio m cra a d n e f dk y r es u ie c , in e divr sae e t n vl c a ttm n a d a e h in u s p ot e p sio in u p rn w o it n g p r db f d gte a s eio y in in h g p rl e t s e if l sy . e td o p c icif te a e l ce t nt sre h n w raio o ev te e srtg . t ey a b t e nte t tg a d ewe h sr e y n a m re sg e t ak t e m n. e e uio , a df dte a x c t n n in h wy D f en w ag t u ie c , ein e tre a d n e D v e o sm r eis c n u e t a j t n im rv te o d s a d po e h u e p r o p r n ie fr rwh x l e p ot it s o go t o u C e ted e t no te e raiv ircio fh n w e g g m n s ae y n a e e t t tg in r ba dsrtg . rn t e y a inb t c r n a dpo p civ oh ur t n rs e te e c n e tin l in v u l o c p, c d g is a u m l lpafr s uilin a u ipe l om , t g t t iz m re sg e t ak t e m ns. id nit d s n p c a in , e ty eig , a k g g m o b t t d io aa d ix f oh r it n ln a n m n l ue p ra h o e c tr a po c . a n w e ia e md . A lt d f e u ie c ’s be o ein a d n e poilg p yh ga h , rf : sc o rp ic in atu e, peee c s sm o . t d s rfrn e, y b l it s
  • 22. Brand Discovery Brand Guidelines Brand Strategy Brand Audit and Development Development and Improvement Implementation U d rtn teba do n r n es d h rn w e a Ba desn eid aio a d rn se c e t n n M rein a d ak t g n E a ae h ba d vl t te rn u srtg , sg e t fag t t e y e m n o tre a d vl m n, n w o it n g ee p e t e p sio in o c m u ic t np nt o m n aio l o a im l e tt nina etin pe naio m cra a d n e f dk y r es u ie c , in e divr sae e t n vl c a ttm n a d a e h in u s p ot e p sio in u p rn w o it n g p r db f d gte a s eio y in in h g p rl e t s e if l sy . e td o p c icif te a e l ce t nt sre h n w raio o ev te e srtg . t ey a b t e nte t tg a d ewe h sr e y n a m re sg e t ak t e m n. e e uio , a df dte a x c t n n in h wy D f en w ag t u ie c , ein e tre a d n e D v e o sm r eis c n u e t a j t n im rv te o d s a d po e h u e p r o p r n ie fr rwh x l e p ot it s o go t o u C e ted e t no te e raiv ircio fh n w e g g m n s ae y n a e e t t tg in r ba dsrtg . rn t e y a inb t c r n a dpo p civ oh ur t n rs e te e c n e tin l in v u l o c p, c d g is a u m l lpafr s uilin a u ipe l om , t g t t iz m re sg e t ak t e m ns. id nit d s n p c a in , e ty eig , a k g g m o b t t d io aa d ix f oh r it n ln a n m n l ue p ra h o e c tr a po c . a n w e ia e md . A lt d f e u ie c ’s be o ein a d n e poilg p yh ga h , rf : sc o rp ic in atu e, peee c s sm o . t d s rfrn e, y b l it s
  • 23. Netnography [Digital Brand and Community Assesment] T e e tic t npo es fh c m eit nl d c p b sdo h id nif aio rc s o te o p tio a sa e ae n n w a c n u es ec ivdtwr te rn s d itl n es h t o s m r p re e o ad h ba d in ig au ivre f m+600mio p g s f o vraio inG o la d+6mio t it r ro a e o c n est n og n e wt e u es sr. C m u it id nif aio a n whtee d r a op sib t b o m n y e tic t n l g it h l es l o s l o e o a s e id nif db p o lc n est nind itl n es. e tie y e pe o vraio ig au ivre D itlo vraio a do sraio o n te f md itl n es ig ac n est n n b evt n f eizn r o ig au ivre t id nif te ap aio , p re t n atu e twr teba d o e ty h ir s irt n ec pio , t d s o ad h rn , it a da ote sc o rp ic rf . n l h p yh ga h poil s e Ethnographic research and study C s ac a whba do n r t g inin iae p caio twr au lh t it rn w es o a it lx e tt n o ad te rn esn ea dc n u es te e v o m n a d h ba d se c n o s m r in h ir n irn e t n o srete d ila tit s b ev h ir ay civie. T id nif a de g g tetre a d n eb sdo te o e ty n n a e h ag t u ie c ae n h ir p yh ga h poila dte r e te b l g sc o rp ic rf n h t s h y e n . e ib o A in ig t rv e t d tr in te ta tr a db il ter h s s h po id ro eem e h at cos n ud h ig t r e o ytm c sse .
  • 24. people talk in digital universe: Netnography s uc : 6 0 iop g s f o vraio inG o l o re 0 m a e o c n est n og . e Space of cluster3 cluster1 Opportunity c m eitr o pt o yu ba d o r rn cluster2 Y Brand our Associated Words ba drl io s ipn t ok a p gind itl n es b sd rn e t n h ew r m p in a ig au ivre ae o w a p o lp re e a dte c sse twr ba d n h t e p ec ivd n h e o ytm o ad rn . e
  • 25. Ethnographic research and study Contextual in-depth interview and creative focus group: Ethnographers conduct casual conversation in its natural setting with semi-structured questions. Purpose: to gain a deep understanding about customers profile, attitude, and behavior in comfortable situation. Participatory (or non) observation: Ethnographers joins (or not) with observed respondent in doing activities and noted what happened in front of them. Purpose: to gain better understanding of the real consumer behavior process. Shadowing/day-in-the-life: Ethnographers spends time to live with customer in a period of time. Purpose: to dive and gain clear picture from customer about usage, pattern, and interaction with product. Subject diaries: Ethnographers give the customer diary, and let them write down their experience regarding their interaction with products. Purpose: to gain more detail information and to prevent missing insights from customers daily life activities.
  • 26. Brand Discovery Brand Guidelines Brand Strategy Brand Audit and Development Development and Improvement Implementation U d rtn teba do n r n es d h rn w e a Ba desn eid aio a d rn se c e t n n M rein a d ak t g n E a ae h ba d vl t te rn u srtg , sg e t fag t t e y e m n o tre a d vl m n, n w o it n g ee p e t e p sio in o c m u ic t np nt o m n aio l o a im l e tt nina etin pe naio m cra a d n e f dk y r es u ie c , in e divr sae e t n vl c a ttm n a d a e h in u s p ot e p sio in u p rn w o it n g p r db f d gte a s eio y in in h g p rl e t s e if l sy . e td o p c icif te a e l ce t nt sre h n w raio o ev te e srtg . t ey a b t e nte t tg a d ewe h sr e y n a m re sg e t ak t e m n. e e uio , a df dte a x c t n n in h wy D f en w ag t u ie c , ein e tre a d n e D v e o sm r eis c n u e t a j t n im rv te o d s a d po e h u e p r o p r n ie fr rwh x l e p ot it s o go t o u C e ted e t no te e raiv ircio fh n w e g g m n s ae y n a e e t t tg in r ba dsrtg . rn t e y a inb t c r n a dpo p civ oh ur t n rs e te e c n e tin l in v u l o c p, c d g is a u m l lpafr s uilin a u ipe l om , t g t t iz m re sg e t ak t e m ns. id nit d s n p c a in , e ty eig , a k g g m o b t t d io aa d ix f oh r it n ln a n m n l ue p ra h o e c tr a po c . a n w e ia e md . A lt d f e u ie c ’s be o ein a d n e poilg p yh ga h , rf : sc o rp ic in atu e, peee c s sm o . t d s rfrn e, y b l it s
  • 27.
  • 28.
  • 29. Brand Manual Development a statement of the functional, the outward expression of a emotional, and self-expressive brand: name, trademark, benefits delivered by the brand that communications, and visual provide value to the customers appearance Br on an iti d os Ide op nt Pr ity d Brand an Br Essence designing the company’s offer and image so that it occupies as the glue that holds the a distinct and valued place in the target customer’s mind core identity elements together Brand Positioning effort to communicate the brand uniqueness through various strategies to drive Brand Communication customer’s behavior
  • 30. Brand Discovery Brand Guidelines Brand Strategy Brand Audit and Development Development and Improvement Implementation U d rtn teba do n r n es d h rn w e a Ba desn eid aio a d rn se c e t n n M rein a d ak t g n E a ae h ba d vl t te rn u srtg , sg e t fag t t e y e m n o tre a d vl m n, n w o it n g ee p e t e p sio in o c m u ic t np nt o m n aio l o a im l e tt nina etin pe naio m cra a d n e f dk y r es u ie c , in e divr sae e t n vl c a ttm n a d a e h in u s p ot e p sio in u p rn w o it n g p r db f d gte a s eio y in in h g p rl e t s e if l sy . e td o p c icif te a e l ce t nt sre h n w raio o ev te e srtg . t ey a b t e nte t tg a d ewe h sr e y n a m re sg e t ak t e m n. e e uio , a df dte a x c t n n in h wy D f en w ag t u ie c , ein e tre a d n e D v e o sm r eis c n u e t a j t n im rv te o d s a d po e h u e p r o p r n ie fr rwh x l e p ot it s o go t o u C e ted e t no te e raiv ircio fh n w e g g m n s ae y n a e e t t tg in r ba dsrtg . rn t e y a inb t c r n a dpo p civ oh ur t n rs e te e c n e tin l in v u l o c p, c d g is a u m l lpafr s uilin a u ipe l om , t g t t iz m re sg e t ak t e m ns. id nit d s n p c a in , e ty eig , a k g g m o b t t d io aa d ix f oh r it n ln a n m n l ue p ra h o e c tr a po c . a n w e ia e md . A lt d f e u ie c ’s be o ein a d n e poilg p yh ga h , rf : sc o rp ic in atu e, peee c s sm o . t d s rfrn e, y b l it s
  • 31. INTERNATIONAL TOBACCO COMPANY STRATEGIC MARKETING BRAND GENETIC CUSTOMER SEGMENT ANALYSIS SEMIOTIC STUDYAND STRATEGY NETIZEN CLUSTERING ENGAGEMENT CONTENT
  • 33. Creative Visual Profiling Tool: 1 Youth is a very visuals and creative subjects. Traditional survey approach is often not attract them to be engaged. We could help our client to refine the survey tool in more creative, visuals, and engaging way to get more attraction from your respondents.
  • 34. Creative Visual Profiling Tool: 2 Youth is a very visuals and creative subjects. Traditional survey approach is often not attract them to be engaged. We could help our client to refine the survey tool in more creative, visuals, and engaging way to get more attraction from your respondents.
  • 35. CUSTOMER SEGMENTATION ANALYSIS CUSTOMER DRIVER ANALYSIS FX MALL BRAND ECOSYSTEM STRATEGY FLOORS ZONING STRATEGY BRAND AND TENANT STRATEGY AMBIENCE DEVELOPMENT
  • 36. BRAND GUIDELINES in c o llab o ratio n with th inking*ro o m
  • 37. Recruitment Advertising Corporate Advertising in c o llab o ratio n with th inking*ro o m
  • 38. Community Activation The saturated and stressful life of urban cities, the effort to reclaim public spaces has been a main idea for the people. Kekeun is trying to answer the idea of taking back the public spaces through food festivity, where every one can easily connected with each other. The event will be held in every 3 months in several places in Indonesia even in another places in the world. Location: Bandung, Singapore
  • 39. Digital Activation and Maintenance Mix Max vodka is a low alcoholic beverage product in Indonesia. The brand is trying to maintain the connection to the target audience through digital media. Facebook was chosen as a cost-effective digital communication platform to share the experience with the target audience.
  • 40. OTHER BRANDING PROJECTS: in c o llab o ratio n with th inking*ro o m
  • 41. Brand Discovery Brand Guidelines Brand Strategy Brand Audit and Development Development and Improvement Implementation U d rtn teba do n r n es d h rn w e a Ba desn eid aio a d rn se c e t n n M rein a d ak t g n E a ae h ba d vl t te rn u srtg , sg e t fag t t e y e m n o tre a d vl m n, n w o it n g ee p e t e p sio in o c m u ic t np nt o m n aio l o a im l e tt nina etin pe naio m cra a d n e f dk y r es u ie c , in e divr sae e t n vl c a ttm n a d a e h in u s p ot e p sio in u p rn w o it n g p r db f d gte a s eio y in in h g p rl e t s e if l sy . e td o p c icif te a e l ce t nt sre h n w raio o ev te e srtg . t ey a b t e nte t tg a d ewe h sr e y n a m re sg e t ak t e m n. e e uio , a df dte a x c t n n in h wy D f en w ag t u ie c , ein e tre a d n e D v e o sm r eis c n u e t a j t n im rv te o d s a d po e h u e p r o p r n ie fr rwh x l e p ot it s o go t o u C e ted e t no te e raiv ircio fh n w e g g m n s ae y n a e e t t tg in r ba dsrtg . rn t e y a inb t c r n a dpo p civ oh ur t n rs e te e c n e tin l in v u l o c p, c d g is a u m l lpafr s uilin a u ipe l om , t g t t iz m re sg e t ak t e m ns. id nit d s n p c a in , e ty eig , a k g g m o b t t d io aa d ix f oh r it n ln a n m n l ue p ra h o e c tr a po c . a n w e ia e md . A lt d f e u ie c ’s be o ein a d n e poilg p yh ga h , rf : sc o rp ic in atu e, peee c s sm o . t d s rfrn e, y b l it s
  • 42. The Brand Audit and Improvement Process “to assist the progress of the brand performance in a period of time”
  • 43. Contact Us: PT. Applied Logic and Innovation Dian Hasan – Brand Storyteller +62 811 773 893 dhasan@mindcode.com Jl. Kemang Raya No.3, 2nd Floor, Kemang Point Building, Jakarta 12730 Indonesia