Dianne Inniss

4 Abonné

Senior consulting professional with a breadth of experience in marketing and business transformation. I counsel members of the Fortune 100 and other leading organizations in the development of customer strategies and new digital operating models to drive business value. My specialties include customer experience transformation, marketing strategy, customer-focused digital solutions, new product development and product launch, growth strategy and innovation management. I thrive on helping client executives develop a better understanding of their customers’ behaviors and motivations, and coupling this knowledge with appropriate use of digital tools to develop more effective customer exper.

public speaking facilitation training presentation improv

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Dianne Inniss

Présentations

Presentation Lessons from Improv

RIC16_Customer Analytics and Loyalty

Documents

Leader_or_Laggard_

Global_Innovation_Survey_2010

Clienteling Without Creepiness_Spring 2016

J’aime

Growing Loyalty Beyond Traditional Reward Programs

What The Crap is Next for Social Media?

How to Be An Innovator: Your Personal Roadmap

How to Design and Love Your Content

Designing Around Storytelling - Digital Pond, London 06 Feb 2014

52 tools for any company to innovate like a Startup /by @nickdemey @boardofinno

Are your presentations naughty or nice?

The Trick to Manipulate Your Own Mind

Very, Very Short Stories

Before You Kick the Bucket List

19 Challenging Thoughts about Leadership

The Excel ToolKit

US Brand Strategy & Management | Talent Pool Reports

The Future of Business Models #FutureOf

The Other C Word: What makes great content marketing great

75 Customer Service Facts, Quotes & Statistics

The Evolution of Advertising: How Consumers Won the War for Their Attention

Top 10 Trends of 2013

The Millennial Workforce

A Storied Career: 40+ Story Practitioners Talk about Applied Storytelling (eBook)

5 Minutes Of Creativity

Sketching workshop for Google London

Crafting Outstanding Presentations - Storytelling Techniques

Purpose-made people Workbook

10 Presentation Facts You Should Know

Managing the Millenials

Why Mariah Carey is a Better Brand Than You (or 5 Things Brands Can Learn from Musicians)

What Teachers Make

50 Facts That Will Make Businesses Rethink their Customer Service

The truth about personal productivity - the good the bad and the ugly